6/10 Okay
Alexander
Travelled with family
Apr 15, 2025
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
We were unaware that the property was under renovation. If we had known,we probably would have booked somewhere else. After driving for eight hours, we looked forward to relaxing in our hotel room for the evening. Unfortunately, we couldn't because there was NO CHAIR to sit in. The desk chair was certainly NOT relaxing nor comfortable. This was very difficult as my husband is recovering from back surgery. Reclining in a bed or sitting upright in a desk chair was not conducive to this. Super disappointing. We were about to take a chair from the lobby for him. Also we were walked in on by housekeeping because there were no DO NOT DISTURB signs available. In addition, the doors to the rooms are SO HEAVY that every single time people left around us, the doors slammed. This is not a good thing as it's very loud and disturbed our downtime. Breakfast was okay but a larger variety would be appreciated.