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The Westin Xian

5.0 star property
5-star luxury hotel near Giant Wild Goose Pagoda, connected to a shopping center

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Photo gallery for The Westin Xian

Lobby
Lobby lounge
3 restaurants, breakfast, lunch, dinner served; Chinese cuisine
View from property
Lobby lounge

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Pool
  • Parking included
  • Spa
  • Gym
  • 24/7 front desk

Explore the area

Map
66 Ci En Road, Qu Jiang New District, Xi'an, Shaanxi, 710061
  • Da Ci'en Temple
    ‪4 min walk‬
  • Giant Wild Goose Pagoda
    ‪8 min walk‬
  • Datang Everbright City
    ‪14 min walk‬
  • Xi'an (XIY-Xianyang Intl.)
    ‪56 min drive‬

Room options

View all photos for Premier Room, 1 King Bed, City View

Premium bedding, minibar, in-room safe, individually decorated

Premier Room, 1 King Bed, City View

  • 45 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Room, 2 Single Beds, City View

Premium bedding, minibar, in-room safe, individually decorated

Premier Room, 2 Single Beds, City View

  • 45 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Room, 1 Queen Bed

Premium bedding, minibar, in-room safe, individually decorated

Deluxe Room, 1 Queen Bed

  • 45 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 2 Single Beds

Deluxe Room, 2 Single Beds

Deluxe Room, 2 Single Beds

  • 45 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Westin, Family Studio, 1 Double Bed

Premium bedding, minibar, in-room safe, individually decorated

Westin, Family Studio, 1 Double Bed

  • 90 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Room, 1 King Bed

Lobby lounge

Executive Room, 1 King Bed

  • 45 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 King Bed

Lobby lounge

Club Room, 1 King Bed

  • 45 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite, 1 Bedroom

Deluxe Suite, 1 Bedroom

Deluxe Suite, 1 Bedroom

  • 90 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 Bedroom

Premium bedding, minibar, in-room safe, individually decorated

Executive Suite, 1 Bedroom

  • 90 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Executive Room, 2 Single Beds

Lobby lounge

Executive Room, 2 Single Beds

  • 45 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed

Premium bedding, minibar, in-room safe, individually decorated

Deluxe Room, 1 King Bed

  • 45 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Westin, Studio, 1 King Bed

Westin, Studio, 1 King Bed

Westin, Studio, 1 King Bed

  • 45 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Club Suite, 1 Bedroom

Club Suite, 1 Bedroom

Club Suite, 1 Bedroom

  • 90 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Junior Suite, 1 Bedroom

Junior Suite, 1 Bedroom | Living area

Junior Suite, 1 Bedroom

  • 90 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 3 Bedrooms

Suite, 3 Bedrooms

Suite, 3 Bedrooms

  • 90 sq m
  • Sleeps 4
  • 3 Double Beds

Similar properties

Exterior

Hilton Xian

  • Pool
  • Hot tub
  • Spa
  • Free WiFi
4.5 out of 5, Wonderful, (419)
The price is CA $104
per night
CA $121 total
includes taxes & fees
8 Mar - 9 Mar
Hilton Xian

About the area

Xi'an

Yanta Qu stay.With a stay at this Yanta Qu hotel, you'll be within half a mile (1 km) of Giant Wild Goose Pagoda and 2 miles (3 km) of Tang Paradise. Drum Tower and Xi'an City Walls are also within 3 miles (5 km).

What's nearby

  • Giant Wild Goose Pagoda - 8 min walk
  • Tang Paradise - 19 min walk
  • Drum Tower - 6 min drive
  • Xi'an Bell Tower and Drum Tower - 8 min drive
  • Xi'an Bell Tower - 8 min drive

Getting around

  • Tiyuchang Station - 6 min drive
  • Xi'an East Station - 13 min drive
  • Xi'an (XIY-Xianyang Intl.) - 56 min drive

Restaurants

  • ‪丝路餐厅 - ‬2 min walk
  • ‪Papa Park - ‬2 min walk
  • ‪汉阳馆 - ‬4 min walk
  • ‪梦湘肴 - ‬3 min walk
  • ‪曲江城ktv - ‬2 min walk

About this property

The Westin Xian

5-star luxury hotel near Giant Wild Goose Pagoda, connected to a shopping center
The Westin Xian offers its guests a full-service spa, an indoor pool, and a 24-hour health club. There are 3 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces.

Business amenities include a business center and 9 meeting rooms. Event space at this hotel measures 16038 square feet (1490 square meters) and includes a conference center. A children's pool, a sauna, and spa services are also featured at the luxury The Westin Xian. Limited free parking is available on a first-come, first-served basis.

This 5-star Xi'an hotel is smoke free.

  • 321 guestrooms or units
  • 4 levels
  • 3 dining venues
  • 16038 sq ft of conference space
  • 1490 sq m of conference space
  • Built in 2012
  • Deli
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Garden
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
The Westin Xian offers 321 accommodations with fireplaces and iPod docking stations. These individually decorated accommodations have separate dining areas. Beds feature premium bedding. LCD televisions come with premium satellite channels and pay movies. Guests can make use of the in-room coffee/tea makers and minibars. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include safes and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include change of bedsheets. Housekeeping is provided on request.

Heavenly Spa has massage/treatment rooms. Services include facials, body wraps, body treatments, and manicures and pedicures. The spa is equipped with a hot tub. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. The spa is open daily.

Languages

Chinese (Mandarin), English, French, Korean

Property amenities

Family friendly

  • Children's games
  • Children's pool
  • Children's toys
  • Free cribs/infant beds
  • Indoor pool
  • Laundry facilities
  • Playground
  • Rollaway/extra beds (surcharge)
  • Separate dining area
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee daily 6 AM–10:30 AM: CNY 158 per person
  • 3 restaurants and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service
  • Coffee/tea in common area(s)

Things to do

  • 24-hour fitness center
  • Children's pool
  • Designer stores
  • Full-service spa
  • Indoor pool
  • Playground
  • Sauna
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Doorbell and phone notification
  • Elevator
  • Elevator door width (inches): 43
  • Grab bar near toilet
  • In-room accessibility
  • Lever door handles
  • Low-height view port in door
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 4 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 45
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Entertainment

  • Cable/satellite channels
  • iPod dock
  • LCD TV
  • Pay movies
  • Premium channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cribs/infant beds
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Food and drink

  • Coffee/tea maker
  • Dining room
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Electrical adapters/chargers
  • Energy-saving switches
  • Fireplace
  • Free newspapers
  • Individually decorated
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Recycling
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 AM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at The Westin Xian

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CNY 350.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CNY 158 per person
  • Rollaway bed fee: CNY 350.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • Pool access available from 6 AM to 11 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Westin Hotel Xian
Westin Xian
Xian Westin
The Westin Xian China/Shaanxi
Westin Xian Hotel
The Westin Xian Hotel
The Westin Xian Xi'an
The Westin Xian Hotel Xi'an

The Westin Xian Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 155 out of 247 reviews
Rating 8 - Good. 71 out of 247 reviews
Rating 6 - Okay. 12 out of 247 reviews
Rating 4 - Poor. 8 out of 247 reviews
Rating 2 - Terrible. 1 out of 247 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Chicheung

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

Fuk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good experience. The hotel is within walking distances of many places of interest.
Stayed 6 nights in Nov 2024

10/10 Excellent

Li Eng G

Stayed 2 nights in Oct 2024

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
It was a great location, facilities were very nice, overall very pleasant experience.
Stayed 1 night in Oct 2024

10/10 Excellent

Nong

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent services, all staff are very friendly
Stayed 4 nights in Oct 2024

10/10 Excellent

Rosa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

4/10 Poor

Hsiu

Travelled with family
Disliked: Staff & service, property conditions & facilities
No window view. Building blocks outside windows.
Stayed 3 nights in Jul 2024

10/10 Excellent

Yuehong

Liked: Cleanliness, property conditions & facilities
Perfect location
Stayed 2 nights in Jun 2024

10/10 Excellent

Zane

Stayed 1 night in Jun 2024

8/10 Good

Hua

Travelled with family
Liked: Cleanliness, staff & service, room comfort
The location is very good and there is a wide range of food at breakfast Buffett, including Chinese and western cuisine. The room is outdated a bit but clean. I reserved a city view room but was given a room with sort of garden view. When I asked the hotel staff, I was told that the room with city view is generally noisy and it really sounds like an excuse. I just hoped that when checking in, they should’ve made it clear to me.
Stayed 2 nights in Apr 2024

10/10 Excellent

Ming

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I had an amazing experience staying at Westin
Stayed 3 nights in Dec 2023

2/10 Terrible

Qing

Disliked: Cleanliness, staff & service, property conditions & facilities
I recently booked an executive suite based on the appealing photos showcasing a beautiful view. However, upon checking in, I was informed by the front desk that the room I had booked was not available. After consulting with a supervisor, they informed me that the room was now available, but it did not offer the promised view displayed in the room details. To my disappointment, the supervisor explained that the photo in the room details was actually taken from a bar within the building and was unrelated to the room itself. Furthermore, when I entered the room, I immediately noticed that the trash cans had not been cleaned, and there was a strong odor resembling urine near the door. This lack of cleanliness was disheartening and added to my overall negative experience during check-in. However, I must acknowledge that the location of the hotel is quite pleasant. In summary, my check-in experience was unsatisfactory due to the unavailability of the promised room with a view, the misleading photo in the room details, and the cleanliness issues within the room. Nonetheless, I appreciate the hotel's desirable location.
Stayed 2 nights in Oct 2023

10/10 Excellent

BILL

Liked: Cleanliness, staff & service, property conditions & facilities
Great area，prime location.
Stayed 2 nights in Jun 2023

10/10 Excellent

Yao

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2018

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location right next to Pagoda and many food & shopping options nearby. Very friendly and caring staff, allowing us to check in in the morning into an upgraded and very spacious room. The only thing that lacks slightly back behind the high hotel standard is the swimming pool with a little outdated facilities and sombre atmosphere. The hotel offers free entrance into the art museum attached which is worth a visit e.g. after enjoying the rich and tasty breakfast.
Stayed 1 night in Aug 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Jan 2020

4/10 Poor

Charles

Travelled with family, Business traveller
Dark poorly lit corridors rooms considerable distance away from reception poorly signposted Water stained bathrooms, slate tiles poorly fixed
Stayed 1 night in Nov 2019

10/10 Excellent

Daniel

Stayed 4 nights in Oct 2019

10/10 Excellent

Roy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic faculty, service and location!
Stayed 1 night in Oct 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019

4/10 Poor

Trevor

Disliked: Cleanliness, property conditions & facilities, room comfort
Substandard Westin, very disappointed
The hotel is located in a nice area however the service needs attention. On Sunday morning at 9am we were woken up by very loud noise of people shouting at each other in the hallway. This lasted about more than 30 min... until we called reception and was notified there was a wedding party that morning. Not a single apologies from staff or management team. This totally written off the hotel for us ... the rooms are dark and tired and bathroom needs renovation ... not the usual Westin feel i am afraid.
Stayed 4 nights in Apr 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I honestly can't say I've enjoyed a hotel stay as much. From the spacious room, fabulous food, friendly attentive service to great location this hotel has it all you will not be disappointed. We travel a fare bit and have been a member of another hotel chain for years but will definitely be changing if this is the level of service Westin offers. I hope this is a benchmark followed by other hotels in the group. There staff training is faultless. Will be back.
Stayed 2 nights in Apr 2019

10/10 Excellent

Lydia

Travelled with family
Liked: Cleanliness, staff & service, amenities
Very good location, spacious room and nice staff, kids enjoyed the stay
Stayed 3 nights in Apr 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were so helpful and always willing to answer any of my questions.
Stayed 1 night in Apr 2019