2/10 Terrible
Jennifer
2 Sep 2024
I didn’t have a stay. I called Best Western Saturday morning and they told me my reservation had been cancelled. She couldn’t tell me the name of the person that cancelled the reservation. I was the person that made the reservation, so It would be nice to know who cancelled it. There was nobody I know who would have cancelled because nobody knew I was going.
I left a message for the Manager with all the information and the cancellation number. Never heard back from the manager.
I wasn’t about to drive six hours through terrible weather during a holiday weekend not to have a hotel room.
My children and grandchildren live in Zachary and Best Western has always been where we stayed.
Very dissatisfied and very disappointed!!!
The cancellation number the lady at the desk gave me was 57302228723.
I booked the room August 10th. I hope somebody didn’t give the room to someone else.
Jennifer
Stayed 2 nights in Aug 2024