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Emporio Mazatlan

3.5 star property
3.5-star beachfront hotel near Cerritos Beach

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Emporio Mazatlan

On the beach, beach volleyball
2 outdoor pools, pool umbrellas, sun loungers
Exterior
Exterior
On the beach, beach volleyball

Reviews

7.6 out of 10

Good

Popular amenities

  • Breakfast available
  • Bar
    Bar
  • Pool
    Pool
  • Gym
    Gym
  • Room service
    Room service
  • Parking available
    Parking available

Explore the area

Map
Avenida Camaron Sabalo, Zona Dorada, 51, Mazatlán, SIN, 82110
  • The Mazatlan Malecón
    3 min walk
  • Punta Camaron Beach
    9 min walk
  • La Gran Plaza Mall
    14 min walk
  • Mazatlan, Sinaloa (MZT-General Rafael Buelna Intl.)
    29 min drive

Room options

View all photos for Prestige Room

Premium bedding, in-room safe, desk, laptop workspace

Prestige Room

  • 63 sq m
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room

Superior Room

Superior Room

  • 40 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 2 Double Beds, Ocean View

Junior Suite, 2 Double Beds, Ocean View

Junior Suite, 2 Double Beds, Ocean View

  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 2 Double Beds

Deluxe Room, 2 Double Beds

Deluxe Room, 2 Double Beds

  • 34 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 1 King Bed, Ocean View

Junior Suite, 1 King Bed, Ocean View

Junior Suite, 1 King Bed, Ocean View

  • 64 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

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About the area

Mazatlán

On the beach.At this Zona Dorada hotel, you'll be within a 5-minute walk of The Mazatlan Malecón and Casino del Rey. Monument to the Family and MonteCarlo Casino are also within half a mile (1 km).

What's nearby

  • The Mazatlan Malecón - 3 min walk
  • Teodoro Mariscal Stadium - 3 min drive
  • Mazatlán Aquarium - 5 min drive
  • El Cid Country Club Golf Course - 6 min drive
  • Cerritos Beach - 16 min drive

Getting around

  • General Rafael Buelna Intl. Airport (MZT) - 29 min drive

Restaurants

  • ‪Hotdogs "El Charly - ‬1 min walk
  • ‪McDonald's - ‬3 min walk
  • ‪Taqueria San Pablo - ‬6 min walk
  • ‪Los Sobrinos - ‬4 min walk
  • ‪Joe's Oyster Bar - ‬4 min walk

About this property

Emporio Mazatlan

3.5-star beachfront hotel near Cerritos Beach
Emporio Mazatlan offers its guests 2 outdoor swimming pools and a fitness center. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

Business amenities include a business center and a meeting room. Multilingual staff, gift shops/newsstands, and tour/ticket assistance are also featured at the business-friendly Emporio Mazatlan. Parking is available for a fee.

This 3.5-star Mazatlán hotel is smoke free.

  • 133 guestrooms or units
  • 4 levels
  • Built in 1964
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Front-desk safe
  • Tour and ticket information
  • Wedding services available
  • Garden
  • Gift shop
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
  • Dining venue
Emporio Mazatlan offers 133 accommodations with safes and complimentary bottled water. Rooms open to furnished balconies. Beds feature premium bedding. 32-inch plasma televisions come with cable channels and pay movies. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

Languages

English, Spanish

Property amenities

Family friendly

  • 2 outdoor pools
  • Laundry facilities
  • Snack bar/deli

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (MXN 314 per day)

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–noon: MXN 280 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • 24-hour room service

Things to do

  • 2 outdoor pools
  • Beach volleyball
  • Fitness center
  • Shopping

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Elevator
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 32-inch plasma TV
  • Cable channels
  • Pay movies

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Desk
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Emporio Mazatlan

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MXN 280 per person
  • Self parking fee: MXN 314 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Emporio Hotel
Emporio Hotel Mazatlan
Emporio Mazatlan
Mazatlan Emporio
Emporio Mazatlan Hotel Mazatlan
Emporio Resort Mazatlan
Emporio Mazatlan Hotel
Emporio Mazatlan Hotel
Emporio Mazatlan Mazatlán
Emporio Mazatlan Hotel Mazatlán

Emporio Mazatlan Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 383 out of 1004 reviews" "
Rating 8 - Good. 277 out of 1004 reviews" "
Rating 6 - Okay. 163 out of 1004 reviews" "
Rating 4 - Poor. 91 out of 1004 reviews" "
Rating 2 - Terrible. 90 out of 1004 reviews" "

7.6/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Christian

Stayed 1 night in May 2024

10/10 Excellent

Ruby

Liked: Cleanliness, staff & service, property conditions & facilities
Good stay, needs a little remodel on the pools. Besides that, great option.
Stayed 1 night in Aug 2024

6/10 Okay

Sahlly

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Hotel is under renovation so be prepared for lots of noise. Our room was nice, renovated, everything worked well, beds are comfortable and easy access to the pool. The hotel itself is really nice, but the renovation is definitely needed in some areas. Pool tiles are missing all throughout the pool. Carlos our waiter by the pool was very pleasant and helpful. Breakfast buffet is delicious and waiters are pretty nice and helpful. Hotel is right in the malecón so reviews about hearing music until the crack of dawn are totally true. We brought a sound machine for our children, but it helped us all sleep better each night. Overall, clean property, great location walkable to bars, clubs, restaurants, rooms and nice, clean comfortable, but definitely on the smaller side. Nice beach, good food. We’d come back.
Stayed 6 nights in Jul 2024

8/10 Good

Efren, Los Angeles

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Walking distance to everything!!
Stayed 3 nights in Jul 2024

10/10 Excellent

Liria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience the staff was friendly and helpful.
Stayed 3 nights in Jun 2024

4/10 Poor

Elizabeth

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
First night in, noticed the bed sheets had sand on them or dirt. On top of the sheets and inside as well. Furniture seemed dirty so i cleaned myself, i then noticed they just appeared to be dirty… badly. Second day in, ac started leaking which caused a big puddle. It took them an hour or so to come fix it. After, they came to “clean” but lady just briefly mopped over the wet floor but did not properly clean handyman’s mess. By mess I mean the dust that fell from the ceiling where he had to open to fix the ac issue. I then cleaned myself again. Ac started leaking again next day. we were not there when they went to fix it the second time, but noticed they went because, again, dust/dirt all over. The location is very convenient but I won’t be staying here again.
Stayed 3 nights in Jun 2024

10/10 Excellent

Nicky

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
love this place very close to everything downtown
Stayed 5 nights in Jun 2024

10/10 Excellent

Griselda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024

10/10 Excellent

Felipe

Stayed 4 nights in Jun 2024

10/10 Excellent

Rafael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2024

8/10 Good

Griselda

Travelled with partner, Travelled with group
Liked: Staff & service, amenities
The property is in a good location if you don’t mind the noise and music. But it really needs an upgrade
Stayed 4 nights in Jun 2024

10/10 Excellent

Gilberto

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff , beach side walking distance , to shops , bars and restaurants
Stayed 4 nights in Jun 2024

8/10 Good

Teri

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jun 2024

10/10 Excellent

Rene

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great area
Stayed 5 nights in Jun 2024

10/10 Excellent

Cristina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jun 2024

6/10 Okay

Ricardo

Travelled with family and small children
Disliked: Staff & service, amenities, property conditions & facilities
It is much more deteriorated than what is advertised through online photos. Breakfast is the same every day, so if you have a longer stay it does seem to get boring. Bathrooms are on the smaller side, especially the shower. When taking a shower there is alot of water splashed onto bathroom floor, so coming out the shower and sand on floor it makes the whole experience feel dirty all over again.
Stayed 7 nights in May 2024

10/10 Excellent

Roberto

Stayed 1 night in May 2024

10/10 Excellent

Joel Manuel

Liked: Amenities
Really good hotel staff is wonderful my room was fresh and clean
Stayed 5 nights in May 2024

6/10 Okay

MAYRA

Travelled with group
Disliked: Property conditions & facilities
I HAVE STAYED IN OTHER EMPORIOS IN MEXICO, THIS ONE WAS OLDEST. IT WAS REALLY NOISY AS WELL. NOT ALL THE EMPLOYEES ARE FRIENDLY AND THEY CHARGE YOU 400 IN ORDER TO SIT IN ONE OF THE BEDS NEAR THE POOL. ON THE OTHER HAND, THE LOCATION IS GREAT I YOU ARE IN A PARTY MOOD.
Stayed 2 nights in May 2024

10/10 Excellent

Maria e

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very nice
Stayed 3 nights in May 2024

2/10 Terrible

Efren

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Our AC DIDNT WORK THE WHOLE TIME WE WHERE THERE HORRIBLE PLACE TOSTAY .
Stayed 4 nights in May 2024

6/10 Okay

Andrea

Travelled with family
Disliked: Cleanliness, staff & service
Stayed 1 night in May 2024

4/10 Poor

Maria

Travelled with family and small children, Travelled with group
Disliked: Property conditions & facilities
Kiddie pool needs work, unsafe. Missing ceramic tiles, green slide paint is peeling and slide is cracked. Blue slide does not have enough water running through the slide. All rooms need work, renovated or not! Went in a group, total of 10 rooms reserved and each had issues. No light in bathroom, AC not functioning, AC leaking water, shower water not draining and flooding bathroom floor, no pillow cases, to name a few. Food and alcohol consumption on-site is expensive! Front desk does not accept cash for room reservations, and they advertise false exchange rates. Don't be fooled, it's the going rate with your financial institution. On a positive note, housekeeping services good, Erick poolside was great, was able to rest, noise level is well managed in rooms.
Stayed 3 nights in May 2024

2/10 Terrible

Norma

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
My rooms view was honestly the only thing good about this hotel
Stayed 5 nights in May 2024

6/10 Okay

Norma

Stayed 4 nights in Apr 2024