citizenM Zürich

4.0 star property
4-star hotel near Bahnhofstrasse

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for citizenM Zürich

Lobby sitting area
Exterior
King Room
Daily buffet breakfast (CHF 28 per person)
King Room | View from room

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Bar
    Bar
  • Breakfast available
    Breakfast available
  • 24/7 front desk
    24/7 front desk
  • Air conditioning
    Air conditioning
  • Free WiFi
    Free WiFi
  • Restaurant
    Restaurant

Explore the area

Map
Talacker 42, Zürich, 8001
  • Bahnhofstrasse
    3 min walk
  • Paradeplatz
    6 min walk
  • Lindenhof
    6 min walk
  • Zürich (ZRH)
    24 min drive

Room options

King Room

  • 14 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

Zürich

Central Zürich getaway .Within a 10-minute walk of this Old Town Zürich hotel, you'll find Bahnhofstrasse and Paradeplatz. Fraumuenster and Helmhaus are also within half a mile (1 km).

What's nearby

  • Bahnhofstrasse - 3 min walk - 0.3 km
  • Paradeplatz - 6 min walk - 0.5 km
  • Fraumuenster - 7 min walk - 0.6 km
  • Kunsthaus Zurich - 15 min walk - 1.3 km
  • ETH Zurich - 17 min walk - 1.4 km

Getting around

  • Sihlstrasse Tram Stop - 1 min walk
  • Zürich Limmatquai Station - 10 min walk
  • Zurich Airport (ZRH) - 26 min drive

Restaurants

  • ‪Babu's Bakery & Coffeehouse - ‬3 min walk
  • ‪Hiltl - ‬3 min walk
  • ‪Kaufleuten - ‬1 min walk
  • ‪Joe & The Juice - ‬2 min walk
  • ‪Restaurant Le Cèdre - Maurice - ‬3 min walk

About this property

citizenM Zürich

4-star hotel near Bahnhofstrasse
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business center, 5 meeting rooms, and coworking spaces.

WiFi is free in public spaces. A library, multilingual staff, and gift shops/newsstands are also featured at the business-friendly citizenM Zürich.

This 4-star Zürich hotel is smoke free.

  • 1 building
  • 160 guestrooms or units
  • 6 levels
  • Meeting rooms
  • Built in 2019
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Library
  • Gift shop
  • Television in lobby
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
CitizenM Zürich offers 160 accommodations with iPads and iPod docking stations. Pillowtop beds feature premium bedding. Smart televisions come with digital channels. Rooms have partially open bathrooms. Bathrooms include showers with rainfall showerheads and hydromassage showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks, laptop-compatible safes, and phones. Additionally, rooms include irons/ironing boards and fans. Housekeeping is provided on request.

Languages

English, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Buffet breakfast available for a fee daily 6:00 AM–11:00 AM: CHF 28 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Coffee/tea in common area(s)

Things to do

  • Art gallery

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • Digital channels
  • iPad
  • iPod dock
  • Smart TV

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Fan
  • Heating (climate-controlled)
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Bathroom (partially open)
  • Eco-friendly toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

More

  • Bulk dispenser for toiletries
  • Desk
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Iron/ironing board
  • Laptop-compatible safe
  • LED light bulbs
  • Mobile key entry
  • Phone
  • Recycling
  • Water-efficient showers only
  • Water-efficient toilets only

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: CHF 34
Express check-out available

Special check-in instructions

Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
Guests are recommended to download the property's CitizenM mobile app before check-in
Guests traveling with a service animal must contact the property prior to arrival.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 10 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 3.50 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CHF 28 per person
  • Late check-out fee: CHF 34 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Long-term renters welcome
This property uses eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, American Express, Discover, JCB International, and debit cards. Cash is not accepted. Onsite parties or group events are strictly prohibited. This property uses eco-friendly cleaning products. Long-term renters welcome. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a carbon monoxide detector, a smoke detector, and a security system in each accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

No visitors or unregistered guests are allowed at the property after 11:30 PM.

We should mention

  • One child 10 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

citizenM Zürich Hotel Zürich
Hotel citizenM Zürich Zürich
Zürich citizenM Zürich Hotel
Hotel citizenM Zürich
citizenM Zürich Hotel
citizenM Zürich Zürich
citizenM Zürich Hotel
citizenM Zürich Zürich
citizenM Zürich Hotel Zürich

citizenM Zürich Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 713 out of 1003 reviews" "
Rating 8 - Good. 197 out of 1003 reviews" "
Rating 6 - Okay. 56 out of 1003 reviews" "
Rating 4 - Poor. 18 out of 1003 reviews" "
Rating 2 - Terrible. 19 out of 1003 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Noelle

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed our stay here. The location is perfect for walking around the city
Stayed 1 night in Aug 2024

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern, trendy hotel in the heart of Zurich and good value given its location. Small but well equipped and comfortable rooms. Good basic breakfast and excellent coffee.
Stayed 1 night in Aug 2024

10/10 Excellent

Samir

Stayed 2 nights in Aug 2024

10/10 Excellent

Kasthuri, Sammamish

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, smart rooms, wonderful staff. Awesome service!
Stayed 6 nights in Aug 2024

10/10 Excellent

Minoo

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Aug 2024

10/10 Excellent

Sonjoy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and friendly staff. Unforgettable bkfast buffet, especially the barista style coffee made to order!
Stayed 1 night in Aug 2024

10/10 Excellent

josef

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Laura

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time in a CitizenM property. Staff was very helpful and friendly. Rooms were nice but we were in the two on the floor that had a strange extra window structure on the exterior. Property walkable from train station and to Old Town area. Breakfast was good. We utilized the late check out option which was super handy.
Stayed 1 night in Aug 2024

4/10 Poor

rajiv

Don’t even have a reception desk though the girl did a good job.
Stayed 3 nights in Aug 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Aug 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect
Great location great hotel overall perfect for solo or couple
Stayed 1 night in Aug 2024

10/10 Excellent

Jean

Liked: Cleanliness, staff & service, amenities
Excellent location! AC inside the room wasn’t working properly.
Stayed 3 nights in Jul 2024

8/10 Good

aria

Stayed 2 nights in Aug 2024

6/10 Okay

Daria, gilroy

Liked: Cleanliness
Stayed 2 nights in Jul 2024

10/10 Excellent

Edith

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Amir

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff! We left our bags in the free luggage room so we don’t have to carry them with us while attending the Street Prade after our checkout. For coffee drinkers, unfortunately there is no coffee maker in the room.
Stayed 2 nights in Aug 2024

8/10 Good

Carmen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay, with an excellent location. My only complaint is the a/c. The room temperature should be allowed to drop at least 16C during the night, the sleeping time
Stayed 1 night in Aug 2024

10/10 Excellent

Helena

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Carmen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

8/10 Good

Mohamed, Oakville

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I knew rooms are small but was still shocked of how small it was there is hardly any space for 2 people to move other than that it was ok for one night only, if it was more than one night would have been a problem. Breakfast is good
Stayed 1 night in Jul 2024

10/10 Excellent

Osmelys

Stayed 1 night in Jul 2024

10/10 Excellent

xueming, Madison

Stayed 2 nights in Aug 2024

8/10 Good

Allison

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good location, clean and modern, friendly and accommodating staff. Expensive stay in Zurich.
Stayed 2 nights in Jul 2024

10/10 Excellent

Alexander

Stayed 3 nights in Jul 2024

10/10 Excellent

Gary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Too cool for school! Super modern and high tech. Control all room functions (mood lighting included!) with bedside iPad. Walking distance to Old Town and train station. Great location! HIGHLY recommend!!
Stayed 1 night in Aug 2024