Note fondée sur 937 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,0 Propreté de la chambre
4,2 Service et personnel
3,8 Confort de la chambre
3,7 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 27 nov. 2017 sur Expedia
Facile d'accès via l'autoroute 5. L'entrée de Disneyland par voiture est tout juste à droite en sortant du stationnement.
Commentaires de Gestion de l’hôtel
28 nov. 2017 par salesh karan, Gestion de l’hôtel
We thank you for the comments .Hope you have plans to see us again next season .
par un voyageur
Publié le 12 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
14 août 2024 par Hotel Manager, Gestion de l’hôtel
Dear Claudia,Your perfect 10-star rating made our day! We’re delighted that you had such an enjoyable stay. Your positive experience is exactly what we strive for, and we can’t wait to welcome you back for another great stay!Sincerely, Hotel Manager
par un voyageur
Publié le 1 août 2024 sur Expedia
Everything was ok
Commentaires de Gestion de l’hôtel
1 août 2024 par Hotel Manager, Gestion de l’hôtel
Dear Shaun,Thank you for your feedback and for rating us 4/5! We’re glad to hear that everything was satisfactory during your stay. Your insights help us understand what we’re doing well and where we can improve. If there are any specific areas you think we could enhance, please let us know. We hope to welcome you back soon for an even better experience! Safe travels! Sincerely, Hotel Manager
par un voyageur
Great experience
Publié le 21 juill. 2024 sur HotelsGreat experience, friendly staff and felt very comfortable
Commentaires de Gestion de l’hôtel
21 juill. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Denise,Thank you for your wonderful feedback! We’re thrilled to hear that you had a great experience with us and found our staff friendly and accommodating. It’s fantastic to know that you felt comfortable during your stay. Your satisfaction is our top priority, and we look forward to welcoming you back for another exceptional visit.Sincerely, Hotel Manager
par un voyageur de Brawley
Publié le 17 juill. 2024 sur Expedia
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Commentaires de Gestion de l’hôtel
17 juill. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Roxana,Thank you for your excellent rating! We are thrilled to know that you had a wonderful experience during your stay with us. Your satisfaction is our priority, and we appreciate your positive feedback. We look forward to hosting you again soon for another exceptional visit.Sincerely, Hotel Manager
par un voyageur
Publié le 4 juill. 2024 sur Expedia
Shower didn’t work
Commentaires de Gestion de l’hôtel
4 juill. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Diljit,Thank you for taking the time to provide feedback on your recent stay. We apologize for the inconvenience you encountered with the shower not working properly. We take maintenance issues like this very seriously, and we appreciate you bringing it to our attention. We will investigate the matter and ensure that it is resolved promptly. We apologize for any inconvenience caused and hope to have the opportunity to make it up to you in the future.Sincerely, Hotel Manager
par un voyageur
Publié le 21 juin 2024 sur Expedia
Small parking lot
Commentaires de Gestion de l’hôtel
22 juin 2024 par Hotel Manager, Gestion de l’hôtel
Dear Kirk,Thank you for your feedback and for bringing the parking lot size to our attention. We apologize for any inconvenience caused by the limited parking space. Your input is valuable to us as we strive to improve our facilities. We appreciate your understanding and hope to welcome you back for a better experience in the future.Sincerely, Hotel Manager
par un voyageur
Publié le 15 juin 2024 sur Expedia
Commentaires de Gestion de l’hôtel
17 juin 2024 par Hotel Manager, Gestion de l’hôtel
Dear Veronica,Thank you for choosing to stay at our property. We sincerely apologize that your experience did not meet your expectations, and we would greatly appreciate the opportunity to learn more about the specific events that occurred during your stay. Your feedback is incredibly valuable to us as we continuously strive to improve our services. We genuinely care about our guest's satisfaction, and we take guest feedback seriously. Rest assured, we will thoroughly investigate the issues you encountered and take appropriate actions to prevent any similar occurrences in the future. Your insights will play a crucial role in helping us enhance our overall guest experience. We truly appreciate your feedback and would like to request your understanding and consideration in providing us with another opportunity to serve you better. We are committed to making the necessary improvements to ensure that your next stay exceeds your expectations.Sincerely, Hotel Manager
par un voyageur
Not for me
Publié le 14 juin 2024 sur HotelsStaff was very nice. Room smelled super strong of pinesol but our feet got dirty walking around the room. Small motel type property. Beds were comfy but bottom sheet did not cover entire bed. At check in there is a sign to warn of human trafficking that does not give the safest feeling. Half hour walk to parks not 15 minutes. Would not choose this location again.
Commentaires de Gestion de l’hôtel
14 juin 2024 par Hotel Manager, Gestion de l’hôtel
Dear Jerry,We're sorry to hear that your stay did not meet your expectations. While we're glad you found our staff nice and the beds comfortable, we apologize for the issues you encountered with cleanliness and the bottom sheet. The warning sign at check-in is meant to ensure guest safety, but we understand it may have been unsettling. We also regret that the location did not meet your needs. Your feedback is important to us, and we'll use it to improve our services. Thank you for sharing your experience.Sincerely, Hotel Manager
par un voyageur
Publié le 10 mai 2024 sur Expedia
Commentaires de Gestion de l’hôtel
13 mai 2024 par Hotel Manager, Gestion de l’hôtel
Dear Ingmar,Thank you for your rating! We're glad to hear that you had a positive experience overall. If there's anything specific you feel we could improve upon to earn that extra star, please don't hesitate to let us know. We're committed to ensuring each guest's stay is nothing short of excellent. We look forward to the opportunity to welcome you back for an even better stay!Sincerely, Hotel Manager
