Note fondée sur 233 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,7 Propreté de la chambre
4,7 Service et personnel
4,8 Confort de la chambre
4,8 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 21 janv. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
29 janv. 2024 par Sam, Gestion de l’hôtel
Dear Mr. Orsolini,I trust this message finds you well, and I hope you enjoyed your recent stay at our property. Your feedback is incredibly valuable to us, and we appreciate you taking the time to share your thoughts.I noticed that you gave us a rating of 8 out of 10 for the intent to recommend our property. Firstly, thank you for your positive feedback, but I also want to express my sincere apologies if there were any aspects of your stay that may not have met your expectations fully.To ensure we continuously enhance our services, we would love to hear more about your experience. If you could spare a moment to share the specific reasons behind your 8 out of 10 rating, it would help us immensely in addressing any areas that may need improvement.Your insights are crucial to us, and we are committed to making your future experiences with us even more enjoyable. Once again, thank you for choosing our property, and we look forward to receiving your valuable feedback.Warm regards,
par un voyageur
Publié le 15 sept. 2024 sur Expedia
all of it
Commentaires de Gestion de l’hôtel
17 sept. 2024 par Sam, Gestion de l’hôtel
Dear Ms. Debbie,I hope this message finds you well. I wanted to take a moment to extend my heartfelt thanks for your generous contribution to the Fairfield Inn and Suites in Bay City, TX. Your support has been invaluable to our team, and we are truly grateful for your confidence in our hotel and services.Your dedication and commitment to excellence have not gone unnoticed, and we look forward to continuing our partnership with you in the future. Should you ever need anything from us, please do not hesitate to reach out.Once again, thank you for your generosity and for being an integral part of our success.Warm regards,
par un voyageur
Publié le 2 sept. 2024 sur Expedia
Friendly staff
Commentaires de Gestion de l’hôtel
17 sept. 2024 par Sam, Gestion de l’hôtel
Dear Mr. Joshua,I hope this message finds you well. On behalf of the entire team at Fairfield Inn & Suites Bay City, I wanted to personally thank you for taking the time to leave such a positive review and rating us 5 out of 5.Your kind words about our friendly staff truly mean the world to us. We pride ourselves on providing excellent service, and knowing that we made your stay enjoyable is the best feedback we could receive.We hope to have the pleasure of welcoming you back to our hotel in the future. If there's anything we can do to make your next stay even better, please don’t hesitate to reach out.Thank you once again for your support and for choosing Fairfield Inn & Suites!Warm regards,
par un voyageur
Publié le 5 août 2024 sur Hotels
The lobby really sold me when i walked in. Loved the clean aroma, cleanliness and space of it. My boys loved how you couldn't tell you were moving on the elevator it was so smooth.
Commentaires de Gestion de l’hôtel
6 août 2024 par Sam, Gestion de l’hôtel
Dear Mr. Christopher,I hope this letter finds you well. On behalf of the entire team at Fairfield Inn and Suites in Bay City, I would like to extend our heartfelt thanks for your recent review of our hotel. We are delighted to hear that you had such a positive experience during your stay.Your kind words about our lobby, its clean aroma, cleanliness, and spaciousness truly mean a lot to us. We take great pride in maintaining a welcoming and pleasant environment for our guests, and it is wonderful to know that these efforts made a lasting impression on you.We are especially pleased to hear that your boys enjoyed the smooth ride on our elevator. Ensuring a comfortable and enjoyable stay for all our guests, especially families, is a top priority for us.Your perfect rating of 10 out of 10 is greatly appreciated and serves as a great motivation for our team to continue providing excellent service. We are thrilled to have met your expectations and look forward to welcoming you and your family back to Fairfield Inn and Suites in the future.If there is anything we can do to make your next stay even more enjoyable, please do not hesitate to let us know. Your satisfaction is of utmost importance to us.Thank you once again for your kind review and for choosing Fairfield Inn and Suites. We value your patronage and look forward to your next visit.Warm regards,
par un voyageur
Publié le 1 août 2024 sur Expedia
Issue with the air conditioner.
Commentaires de Gestion de l’hôtel
6 août 2024 par Sam, Gestion de l’hôtel
Dear Mr. Lucas,I hope this letter finds you well. On behalf of the entire team at Fairfield Inn and Suites in Bay City, I would like to extend our sincerest apologies for the issues you experienced with the air conditioner during your recent stay with us.We strive to provide a comfortable and enjoyable experience for all our guests, and it is clear that we fell short of this goal during your stay. We understand how important a functioning air conditioner is, especially during the warmer months, and we deeply regret any inconvenience this may have caused you.Please be assured that we have taken immediate steps to address this issue. Our maintenance team has thoroughly inspected and repaired the air conditioning unit in your room to ensure that it is functioning properly for future guests. .We greatly value your feedback as it helps us to improve our services.Once again, I apologize for the inconvenience you experienced and appreciate your understanding. We value your patronage and hope to have the opportunity to serve you again in the future under better circumstances.Sincerely,
par un voyageur
Publié le 22 juill. 2024 sur Expedia
Fairfield was lovely to stay at. Me and my family will be staying again. The lady who makes the breakfast was really nice and has a great soul.
Commentaires de Gestion de l’hôtel
29 juill. 2024 par Sam, Gestion de l’hôtel
I hope this message finds you well.I wanted to take a moment to extend my heartfelt gratitude to you for your recent review of our hotel, awarding us with a perfect 5 out of 5 rating. Your feedback truly made our day and reaffirmed our commitment to providing exceptional service to all our guests.At Fairfield Inn and Suites, we strive to create memorable experiences for each guest, and it is immensely gratifying to know that we succeeded in exceeding your expectations. Your kind words about your stay mean the world to us and serve as a testament to the dedication of our team.We greatly appreciate your taking the time to share your experience with others. Your review not only encourages us but also helps future guests in making informed decisions about their accommodation choices.Please know that you are always welcome at Fairfield Inn and Suites, and we eagerly anticipate the opportunity to host you again in the future. Should you require any assistance or have any special requests for your next visit, please do not hesitate to reach out to us.Once again, thank you for choosing to stay with us and for your glowing review. It was our pleasure to have you as our guest, and we look forward to welcoming you back soon.Warm regards,
par un voyageur
Publié le 17 juill. 2024 sur Expedia
Hotel met all expectations.
Commentaires de Gestion de l’hôtel
29 juill. 2024 par Sam, Gestion de l’hôtel
I hope this message finds you well.I wanted to take a moment to extend my heartfelt gratitude to you for your recent review of our hotel, awarding us with a perfect 5 out of 5 rating. Your feedback truly made our day and reaffirmed our commitment to providing exceptional service to all our guests.At Fairfield Inn and Suites, we strive to create memorable experiences for each guest, and it is immensely gratifying to know that we succeeded in exceeding your expectations. Your kind words about your stay mean the world to us and serve as a testament to the dedication of our team.We greatly appreciate your taking the time to share your experience with others. Your review not only encourages us but also helps future guests in making informed decisions about their accommodation choices.Please know that you are always welcome at Fairfield Inn and Suites, and we eagerly anticipate the opportunity to host you again in the future. Should you require any assistance or have any special requests for your next visit, please do not hesitate to reach out to us.Once again, thank you for choosing to stay with us and for your glowing review. It was our pleasure to have you as our guest, and we look forward to welcoming you back soon.Warm regards,
par un voyageur de stillwater
Publié le 8 juill. 2024 sur Expedia
Fantastic service. Would come back again.
Commentaires de Gestion de l’hôtel
29 juill. 2024 par Sam, Gestion de l’hôtel
I hope this message finds you well.I wanted to take a moment to extend my heartfelt gratitude to you for your recent review of our hotel, awarding us with a perfect 5 out of 5 rating. Your feedback truly made our day and reaffirmed our commitment to providing exceptional service to all our guests.At Fairfield Inn and Suites, we strive to create memorable experiences for each guest, and it is immensely gratifying to know that we succeeded in exceeding your expectations. Your kind words about your stay mean the world to us and serve as a testament to the dedication of our team.We greatly appreciate your taking the time to share your experience with others. Your review not only encourages us but also helps future guests in making informed decisions about their accommodation choices.Please know that you are always welcome at Fairfield Inn and Suites, and we eagerly anticipate the opportunity to host you again in the future. Should you require any assistance or have any special requests for your next visit, please do not hesitate to reach out to us.Once again, thank you for choosing to stay with us and for your glowing review. It was our pleasure to have you as our guest, and we look forward to welcoming you back soon.Warm regards,
par un voyageur
Limpio y nuevo , peto desayuno pesimo
Publié le 6 juill. 2024 sur HotelsEl hotel es Nuevo . Muy limpio. Pero el desayuno terrinle ,no tiene variedad la comida fria, ni tenia ni pan.
Commentaires de Gestion de l’hôtel
29 juill. 2024 par Sam, Gestion de l’hôtel
Estimada Liliana,Gracias por tomarse el tiempo de compartir sus comentarios sobre su reciente estancia en nuestro hotel. Nos complace saber que encontró nuestras instalaciones nuevas y muy limpias, y agradecemos sus amables palabras al respecto.También queremos agradecerle por su sincera opinión sobre el desayuno. Lamentamos sinceramente que no haya cumplido con sus expectativas en cuanto a variedad y temperatura. Sus comentarios son muy valiosos para nosotros, ya que nos indican áreas en las que debemos mejorar.Tenga la seguridad de que estamos tomando medidas inmediatas para mejorar la experiencia del desayuno para nuestros huéspedes. Estamos revisando nuestras opciones de menú y haciendo ajustes para asegurar que todos los alimentos se sirvan a la temperatura adecuada, y añadiremos más variedad para satisfacer mejor las preferencias de nuestros visitantes.Esperamos tener la oportunidad de darle la bienvenida nuevamente en el futuro para que pueda experimentar de primera mano las mejoras realizadas. Su satisfacción es nuestra máxima prioridad y estamos comprometidos a hacer que su próxima estancia con nosotros sea más placentera.Una vez más, gracias por sus comentarios, Liliana.Atentamente,
par un voyageur
A nice place.
Publié le 5 juill. 2024 sur HotelsI would give the hotel 5 stars but the AC was weird. It was too cold then too hot, and I noticed that the hallways were hot.
Commentaires de Gestion de l’hôtel
29 juill. 2024 par Sam, Gestion de l’hôtel
I hope this message finds you well.I wanted to take a moment to extend my heartfelt gratitude to you for your recent review of our hotel, awarding us with a perfect 8 out of 10 rating. Your feedback truly made our day and reaffirmed our commitment to providing exceptional service to all our guests.At Fairfield Inn and Suites, we strive to create memorable experiences for each guest, and it is immensely gratifying to know that we succeeded in exceeding your expectations. Your kind words about your stay mean the world to us and serve as a testament to the dedication of our team.We greatly appreciate your taking the time to share your experience with others. Your review not only encourages us but also helps future guests in making informed decisions about their accommodation choices.Please know that you are always welcome at Fairfield Inn and Suites, and we eagerly anticipate the opportunity to host you again in the future. Should you require any assistance or have any special requests for your next visit, please do not hesitate to reach out to us.Once again, thank you for choosing to stay with us and for your glowing review. It was our pleasure to have you as our guest, and we look forward to welcoming you back soon.Warm regards,
