Note fondée sur 844 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,2 Propreté de la chambre
4,4 Service et personnel
4,2 Confort de la chambre
4,1 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 9 oct. 2024
The check in was slow. The room had a terrible odor! Very dirty room.
Commentaires de Gestion de l’hôtel
9 oct. 2024 par General Manager, Gestion de l’hôtel
Dear Guest,Thank you for choosing to stay with us. From your feedback we have learnt that we didn’t match your expectation . First of all, kindly accept our apology for the same.We have taken your feedback positively and appropriate measures have been initiated for preventing the same in future.We will constantly strive to improve on our service standards and amenities in order to exceed the expectations of our valued guests.Looking forward to welcoming you back.Sincerely,
par un voyageur
Publié le 23 sept. 2024
The hotel is difficult to find. It is located behind three other hotels. I got on the wrong side of it and thought it was deserted, as it seems they are doing some remodeling and no one was back there. I drove around and, after asking at a different hotel, found the front door,
The front desk clerk was friendly.
There was no clock in the room. When I checked out, I asked and apparently no rooms have clocks.
There was no toilet paper on the roll in the bathroom by the breakfast room. I looked in the cabinet under the sink, no toilet paper there, either.
Air conditioner in the room seemed old and was noisy.
I will not stay in this hotel again.
Commentaires de Gestion de l’hôtel
24 sept. 2024 par General Manager, Gestion de l’hôtel
Dear Lisa,We are very thankful to you for selecting our property during your previous visit. From your review, we noticed that we have not lived up to your expectation and your high standards. We offer an unconditional apology. We have investigated your issue thoroughly and have taken appropriate steps to ensure that this does not repeat. Looking forward to welcoming you back and we are confident that you will see a better version of us then.Sincerely,General Manager
par un voyageur de ann arbor
Publié le 6 août 2024 sur Expedia
place was good for the price
Commentaires de Gestion de l’hôtel
7 août 2024 par General Manager, Gestion de l’hôtel
Dear Patrick,It was great to have you staying with us at Baymont by Wyndham Chattanooga/Eastridge and we are also extremely delighted that you found this to be a happy experience. Positive endorsements like these that make us work harder and strive for perfection. Thank you. We are looking forward to seeing you with us soon. Sincerely,General Manager
par un voyageur
Publié le 6 août 2024 sur Expedia
The young lady at the front desk was efficient and sweet. The room was bright, clean and the bed was comfy. The pillows were a little too high instead of flat for me. However, my boyfriend loved the pillows (personal preference). This is the second time we've stayed at a Baymont Wyndham hotel and it didn't disappoint.
Commentaires de Gestion de l’hôtel
7 août 2024 par General Manager, Gestion de l’hôtel
Dear Wendy,It was great to have you staying with us at Baymont by Wyndham Chattanooga/Eastridge and we are also extremely delighted that you found this to be a happy experience. Positive endorsements like these that make us work harder and strive for perfection. Thank you. We are looking forward to seeing you with us soon. Sincerely,General Manager
par un voyageur
Publié le 6 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
27 août 2024 par General Manager, Gestion de l’hôtel
Dear Daniela,We loved having you stay with us at Baymont by Wyndham Chattanooga/Eastridge. We are happy that you liked the experience. Thank you! You have motivated us to work harder and get better with your positive commentsWe look forward to seeing you visit us again soon and having even greater experience. Sincerely,General Manager
par un voyageur
Publié le 5 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
7 août 2024 par General Manager, Gestion de l’hôtel
Dear Anthony,Thank you for choosing to stay with us. From your feedback we learned that we didn’t match your expectation. Kindly accept our apology for this issue. We have taken your feedback positively and appropriate measures have been initiated for preventing this in the future.We will constantly strive to improve our standards and amenities to exceed the expectations of our valued guests like yourself.Looking forward to welcoming you back.Sincerely,General Manager
par un voyageur
Ok stay
Publié le 5 août 2024 sur HotelsClean room comfy bed. Breakfast was okay but nothing special.
Commentaires de Gestion de l’hôtel
5 août 2024 par General Manager, Gestion de l’hôtel
Dear Diane,Thank you for staying with us at Baymont by Wyndham Chattanooga/Eastridge and for sharing your glowing feedback. We love it when our Guests notice the hard work and dedication that our staff puts into making these memories. Looking forward to welcoming you back at the soonest and we are confident that you will see an even better version of during your next stay.Thank you,Sincerely,General Manager
par un voyageur
Publié le 5 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
7 août 2024 par General Manager, Gestion de l’hôtel
Dear Phillip,Thank you for choosing to stay with us. From your feedback we learned that we didn’t match your expectation. Kindly accept our apology for this issue. We have taken your feedback positively and appropriate measures have been initiated for preventing this in the future.We will constantly strive to improve our standards and amenities to exceed the expectations of our valued guests like yourself.Looking forward to welcoming you back.Sincerely,General Manager
par un voyageur
Publié le 4 août 2024 sur Hotels
The room was decent for a 1 night stay. It was clean, the bathroom was clean. the bed was comfortable.
Commentaires de Gestion de l’hôtel
5 août 2024 par General Manager, Gestion de l’hôtel
Dear Megan,Thank you for staying with us at Baymont by Wyndham Chattanooga/Eastridge and for sharing your glowing feedback. We love it when our Guests notice the hard work and dedication that our staff puts into making these memories. Looking forward to welcoming you back at the soonest and we are confident that you will see an even better version of during your next stay.Thank you,Sincerely,General Manager
par un voyageur
Publié le 4 août 2024 sur Hotels
The first hotel room we checked into had a strong smoke odor despite us specifically requesting a non-smoking room and the bathroom floor appeared dirty. The front desk agent was extremely helpful and immediately gave us a new room and apologized for our inconvenience. When we checked into our third floor room, it was humid but improved as we adjusted the air. In the light of day, the hotel appeared much better than when we first checked in. The breakfast was adequate and the dining room was clean. This is a fine place to stay if you are looking for lower budget options but I probably wouldn't stay here again.
Commentaires de Gestion de l’hôtel
5 août 2024 par General Manager, Gestion de l’hôtel
Dear Guest,We were very happy to have you as our Guest a few days back. Thank you for staying with us. We see that we did not meet your expectations and have disappointed you. We appreciate you bringing this to our attention. We are committed to working hard to improve our shortcomings and look forward to welcoming you back at the earliest. We are confident that during your next visit you will see a better version of us.Thank you,Sincerely,General Manager
