Sofitel Chicago Magnificent Mile

4.5 star property
4.5-star luxury hotel near Michigan Avenue

Choose dates to view prices

Photo gallery for Sofitel Chicago Magnificent Mile

Exterior
Restaurant
Exterior
Reception
Premium bedding, in-room safe, individually decorated

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Room service
  • Bar
  • Housekeeping

Explore the area

Map
20 E Chestnut St, Chicago, IL, 60611
  • Michigan Avenue
    ‪3 min walk‬
  • Chicago Riverwalk
    ‪16 min walk‬
  • Grant Park
    ‪2 min drive‬
  • Chicago, IL (ORD-O'Hare Intl.)
    ‪37 min drive‬

Room options

Suite, 1 Bedroom, Corner (Prestige)

  • 65 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Junior Suite, 1 King Bed with Sofa bed

  • 46 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Luxury Room, 1 King Bed

  • 33 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Suite, 1 Bedroom, Accessible, Corner

  • 65 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Junior Suite, 1 King Bed, Accessible

  • 46 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Classic Room, 1 King Bed

  • 33 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Signature Suite, 1 Bedroom

  • 65 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Superior Double Room, 2 Double Beds (Floors 6-32)

  • 33 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Classic Room, 1 King Bed (Floors 6-10)

  • 33 sq m
  • Sleeps 3
  • 1 King Bed

Suite, 1 Bedroom, Corner

  • 65 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Superior Double Room, 2 Double Beds, Accessible

  • 33 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Luxury Room, 1 King Bed (Floors 22-32)

  • 33 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Superior Room, 1 King Bed (Floors 11-21)

  • 33 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Junior Suite, 1 King Bed, Accessible

  • 46 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Superior Room, 1 King Bed

  • 33 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

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About the area

Chicago

Downtown Chicago stay.With a stay at this Downtown Chicago hotel, you'll be within half a mile (1 km) of Michigan Avenue and 2 miles (3 km) of Chicago Riverwalk. Grant Park and Soldier Field are also within 3 miles (5 km).

Getting around

  • Chicago Van Buren Street Station - 3 min drive
  • Chicago Station (Red Line) - 3 min walk
  • Chicago O'Hare Intl. Airport (ORD) - 37 min drive

Restaurants

  • ‪Chick-fil-A - ‬3 min walk
  • ‪McDonald's - ‬3 min walk
  • ‪Goose Island Beer Co. - ‬3 min walk
  • ‪Taco Bell - ‬3 min walk
  • ‪Streeter's Tavern - ‬3 min walk

About this property

Sofitel Chicago Magnificent Mile

4.5-star luxury hotel near Michigan Avenue
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. A 24-hour business center and meeting rooms are available.

A 24-hour fitness center, a terrace, and multilingual staff are also featured at the luxury Sofitel Chicago Magnificent Mile. Parking is available for a fee.

This Art Deco Chicago hotel is smoke free.

  • 415 guestrooms or units
  • 32 levels
  • Meeting rooms
  • Built in 2002
  • Charging station for electric cars
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Sofitel Chicago Magnificent Mile offers 415 accommodations with laptop-compatible safes and coffee/tea makers. Each accommodation is individually furnished and decorated. Beds feature premium bedding. A pillow menu is available. 55-inch LCD televisions come with digital channels and pay movies.

Bathrooms include separate bathtubs and showers, bathrobes, slippers, and designer toiletries. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Mandarin), English, French, German, Italian, Korean, Portuguese, Russian, Spanish

Similar properties

Property amenities

Family friendly

  • In-room crib
  • Soundproofed rooms

Parking and transportation

  • Electric car charging station on site
  • Valet parking on site (USD 84 per day; includes in/out privileges)

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:30 AM for a fee: USD 27 to 40 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • 24-hour gym

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (41 inch wide door)
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

Room amenities

Entertainment

  • 55-inch LCD TV with digital channels
  • Pay movies

Bedroom

  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 125.00 per accommodation, per night
  • Resort fee: USD 29.35 per accommodation, per night
The resort fee includes:
  • Fitness center access
  • In-room bottled water
  • Internet access
  • Newspaper
  • Phone calls
  • WiFi access (may be limited)

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 27.00 to 40.00 per person
  • Valet parking fee: USD 84.00 per day (in/out privileges)
  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.

A valid credit card is required to hold a reservation at this property. This property may place an authorization of USD 1 prior to your arrival.

We should mention

  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Sofitel Chicago Tower
Sofitel Chicago Water Tower
Sofitel Water
Sofitel Water Hotel
Sofitel Water Hotel Chicago Tower
Chicago Sofitel
Sofitel Chicago Water Hotel
Sofitel Chicago Water Tower Hotel Chicago
Sofitel Water Tower Hotel Chicago
Sofitel Chicago Water Tower Hotel
Sofitel Water Tower Hotel
Sofitel Water Tower
Sofitel Chicago Magnificent Mile Hotel
Sofitel Hotel
Sofitel Chicago Magnificent Mile Hotel
Sofitel Chicago Magnificent Mile Chicago
Sofitel Chicago Magnificent Mile Hotel Chicago

Sofitel Chicago Magnificent Mile Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1574 out of 1972 reviews
Rating 8 - Good. 240 out of 1972 reviews
Rating 6 - Okay. 73 out of 1972 reviews
Rating 4 - Poor. 43 out of 1972 reviews
Rating 2 - Terrible. 42 out of 1972 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

Henri

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We haven't been to this hotel in a few years. It is always going to be one of our favorites. I was disappointed with a few changes they made. 1. No scent of Verbena when you enter the hotel. It was always something I enjoyed and stayed with me. The smell was so calming and enjoyable. They also eliminated the personal-sized bottles of verbena hand lotion. 2. The bed was not as comfortable as previous visits. It was very firm and not soft. 3. No pasteries at the restaurant. Those were usually handed out as a freebee at breakfast. The staff was top-notch and very friendly and accommodating. I do miss the scent of verbena throughout the hotel.

8/10 Good

ALLISON, Milwaukee

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location and beautiful property.
Stayed 1 night in Mar 2025

8/10 Good

Andrea

Travelled with partner
Liked: Staff & service, property conditions & facilities
I parked right directly across from the building and my truck got broken into they bust the rear driver window out stole some glasses and took my shoes the hotel really wasn’t any help when it came to my stay here I don’t live in Chicago.
Stayed 2 nights in Feb 2025

10/10 Excellent

Kimberly

Liked: Property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Scott

Stayed 2 nights in Dec 2024

10/10 Excellent

Jaden, Battle Creek

Stayed 1 night in Dec 2024

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
High class comforts on a reasonable budget! Great location next to magnificent mile shopping.
Stayed 3 nights in Dec 2024

10/10 Excellent

Larry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Christmas in Chicago
Great location, using walking distance to many amenities, spacious and interesting lobby, nicely decorated for Christmas. Great restaurant in the lobby as well. Perfect location for a holiday stay.
Stayed 9 nights in Dec 2024

10/10 Excellent

Vajsana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location!
Stayed 1 night in Dec 2024

10/10 Excellent

Arturo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Karen R.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My stay at Sofitel Chicago Mag Mile
I really enjoyed my second stay at Sofitel! The accommodations are top notch and the service is the BEST!
Stayed 2 nights in Dec 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness
.
Stayed 2 nights in Dec 2024

10/10 Excellent

LENG

Stayed 1 night in Dec 2024

10/10 Excellent

Christine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful surroundings
Stayed 1 night in Dec 2024

10/10 Excellent

Naim

Stayed 1 night in Dec 2024

10/10 Excellent

Chelsey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Mark, Fountain Hills

Stayed 1 night in Dec 2024

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel and staff
Stayed 1 night in Dec 2024

10/10 Excellent

Shikha

Stayed 2 nights in Dec 2024

10/10 Excellent

Mazen

Stayed 1 night in Dec 2024

10/10 Excellent

Kristen

Stayed 1 night in Dec 2024

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Catherine

Stayed 5 nights in Dec 2024

10/10 Excellent

ShiTierria

Stayed 2 nights in Dec 2024

10/10 Excellent

Seema

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
We’ll always come back to Sofitel.
Stayed 2 nights in Dec 2024