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SureStay Hotel by Best Western Chula Vista San Diego Bay

3.0 star property
Enjoy free breakfast at this 3-star Chula Vista hotel

Choose dates to view prices

Photo gallery for SureStay Hotel by Best Western Chula Vista San Diego Bay

Outdoor pool
Hair dryer, towels
Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave
Reception
Property amenity

Reviews

7.8 out of 10
Good

Popular amenities

  • Breakfast included
  • Pool
  • 24/7 front desk
  • Housekeeping
  • Laundry
  • Air conditioning

Explore the area

Map
699 E St, Chula Vista, CA, 91910
  • Chula Vista Center
    ‪2 min drive‬
  • Naval Base San Diego
    ‪5 min drive‬
  • San Diego Convention Center
    ‪8 min drive‬
  • San Diego, CA (SAN-San Diego Intl.)
    ‪18 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Accessible, Non Smoking

Room amenity

Standard Room, 1 Queen Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

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About the area

Chula Vista

Oceanside stay.Within 2 miles (3 km) of this Chula Vista hotel, you'll find San Diego Bay and Chula Vista Center. Chicano Park and Sharp Chula Vista Medical Center are also within 6 miles (10 km).

What's nearby

  • Chula Vista Center - 2 min drive - 1.7 km
  • Naval Base San Diego - 5 min drive - 4.4 km
  • Petco Park - 8 min drive - 11.0 km
  • San Diego Convention Center - 8 min drive - 11.2 km
  • San Diego Zoo - 10 min drive - 13.7 km

Getting around

  • Bayfront - E St. Trolley Station - 4 min walk
  • Old Town Transit Center - 16 min drive
  • San Diego Intl. Airport (SAN) - 18 min drive

Restaurants

  • ‪Wendy's - ‬4 min walk
  • ‪Roberto's Taco Shop - ‬18 min walk
  • ‪McDonald's - ‬2 min walk
  • ‪Jack in the Box - ‬20 min walk
  • ‪Taco Bell - ‬1 min walk

About this property

SureStay Hotel by Best Western Chula Vista San Diego Bay

Enjoy free breakfast at this 3-star Chula Vista hotel
Free breakfast is served. WiFi is free in public spaces. An outdoor pool, a vending machine, and multilingual staff are also featured at the business-friendly SureStay Hotel by Best Western Chula Vista San Diego Bay. Free self parking is available.

Smoking is allowed in designated areas at this 3-star Chula Vista hotel.

  • 106 guestrooms or units
  • 2 levels
  • Breakfast available (free)
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Front-desk safe
  • Smoking in designated areas
SureStay Hotel by Best Western Chula Vista San Diego Bay offers 106 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Guests can make use of the in-room refrigerators and microwaves.

32-inch LCD televisions come with cable channels. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Languages

English, Hindi, Spanish

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Property amenities

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Onsite parking includes off-street options

Food and drink

  • Free breakfast available

Things to do

  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • 32-inch LCD TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.00 per night.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: USD 100 per accommodation, per stay
  • Breakage deposit: USD 100 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Masks are required at the property for guests without COVID-19 vaccination
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International.
    For guests' safety, the property includes a smoke detector in each accommodation. Masks are required in public areas for unvaccinated guests. This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham).

We should mention

  • Pool access available from 9:00 AM to 9:00 PM.
  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Chula Vista Bayfront Inn
Surestay By Chula Vista Diego
SureStay Hotel by Best Western Chula Vista San Diego Bay Hotel

SureStay Hotel by Best Western Chula Vista San Diego Bay Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 623 out of 1387 reviews
Rating 8 - Good. 317 out of 1387 reviews
Rating 6 - Okay. 191 out of 1387 reviews
Rating 4 - Poor. 97 out of 1387 reviews
Rating 2 - Terrible. 159 out of 1387 reviews

7.6/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

María

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk person very nice and helpful
Stayed 1 night in Nov 2024

6/10 Okay

Sharlett

Travelled with family
Liked: Room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

angel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

6/10 Okay

Olaoluwa

Disliked: Staff & service
The customer service by the kitchen staff and front desk staff can be significantly improved.
Stayed 2 nights in Jan 2025

10/10 Excellent

Marcy

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We arrived at night and Angel was very friendly with excellent customer service, he attended us and helped us without problem.
Stayed 2 nights in Jan 2025

2/10 Terrible

Sonia

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The manager knocked on my door at 6 am to ask me to let him in the because there was a leak in the downstairs unit.. it was a lie and he disturbed my moment for something really insignificant
Stayed 1 night in Dec 2024

10/10 Excellent

Trestin

Stayed 1 night in Jan 2025

4/10 Poor

Marcos

Tv not working well
Stayed 1 night in Jan 2025

4/10 Poor

Shawn, San diego

Travelled with family and small children
Liked: Cleanliness
Disliked: Staff & service
The staff was very rude was not attentive or respectful of my needs or requests
Stayed 9 nights in Jan 2025

10/10 Excellent

Chris

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Better than I expected for 2 stars. Clean, comfortable lots of free tv English stations. Especially comfortable beds.
Stayed 1 night in Jan 2025

2/10 Terrible

nydia

Stayed 1 night in Jan 2025

10/10 Excellent

Trestin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Room was fine; clean, normal size, bed was comfortable, staff was professional, no issues during my stay.
Stayed 1 night in Jan 2025

10/10 Excellent

Nadia

Stayed 1 night in Jan 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is fine room is clean no issues
Stayed 1 night in Jan 2025

8/10 Good

Carolynn

Stayed 1 night in Jan 2025

10/10 Excellent

FrankDogg70

Stayed 2 nights in Dec 2024

10/10 Excellent

Elena

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very nice when we arrived
Stayed 1 night in Jan 2025

2/10 Terrible

Diana

Disliked: Staff & service, property conditions & facilities, room comfort

No hot water

This is the second time we stay there and the first time they cut off the water. And this time there was no hot water. I got sick since it was cold and I had to take a cold shower. When I told the person at the front desk he didn’t seem to care.
Stayed 1 night in Dec 2024

10/10 Excellent

Mitchel, National City

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent all around..no discrepancy what so ever.
Stayed 1 night in Jan 2025

4/10 Poor

leeza

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
You get what you paid for.. it was a one night stay and over and done with.. don’t think we will ever stay there if had the chance to
Stayed 1 night in Dec 2024

6/10 Okay

Pushkar

Travelled with family
Good
Stayed 3 nights in Dec 2024

8/10 Good

Armando

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Many homeless making really loud noise in the parking lot I was 3rd time in the hotel and this time don’t like my stay…
Stayed 1 night in Jan 2025

10/10 Excellent

genevieve

Stayed 1 night in Jan 2025