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Hyatt Place Cincinnati Airport / Florence

3.0 star property
3-star hotel near Turfway Crossing

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Photo gallery for Hyatt Place Cincinnati Airport / Florence

Indoor pool
Lobby sitting area
Bar (on property)
Front of property
Premium bedding, desk, laptop workspace, blackout drapes

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Parking available
  • Bar
  • Pet-friendly

Explore the area

View in a map
300 Meijer Dr, Florence, KY, 41042
  • Saint Elizabeth Medical Center Florence
    ‪6 min walk‬
  • Turfway Crossing
    ‪8 min walk‬
  • Florence Mall
    ‪2 min drive‬
  • Cincinnati, OH (CVG-Cincinnati - Northern Kentucky Intl.)
    ‪9 min drive‬

Room options

View all photos for Room, 2 Double Beds

Premium bedding, desk, laptop workspace, blackout drapes

Room, 2 Double Beds

8.2 out of 10
Very good
(59 reviews)
  • 38 sq m
  • Sleeps 6
  • 2 Double Beds

View all photos for Room, 1 King Bed (Specialty)

Premium bedding, desk, laptop workspace, blackout drapes

Room, 1 King Bed (Specialty)

9.0 out of 10
Wonderful
(8 reviews)
  • 33 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

Premium bedding, desk, laptop workspace, blackout drapes

Room, 1 King Bed, Accessible, Bathtub

9.6 out of 10
Exceptional
(12 reviews)
  • 33 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed

8.8 out of 10
Excellent
(58 reviews)
  • 33 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Double Beds (Specialty)

Premium bedding, desk, laptop workspace, blackout drapes

Room, 2 Double Beds (Specialty)

9.0 out of 10
Wonderful
(26 reviews)
  • 33 sq m
  • Sleeps 6
  • 2 Double Beds

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Lobby

Drury Plaza Hotel Cincinnati Florence

Florence
  • Pool
  • Hot tub
  • Breakfast included
  • Pet-friendly
4.8 out of 5, Exceptional, 445 reviews
The price is CA $150
CA $169 total
includes taxes & fees
Sep 1 - Sep 2
Drury Plaza Hotel Cincinnati Florence

About the area

Florence

Close to airport.At this Florence hotel, you'll be within half a mile (1 km) of Turfway Crossing and 12 miles (20 km) of Duke Energy Convention Center. Great American Ball Park and Heritage Bank Center are within 12 miles (20 km).

What's nearby

  • Saint Elizabeth Medical Center Florence - 6 min walk - 0.6 km
  • Turfway Crossing - 8 min walk - 0.7 km
  • Turfway Park Racing & Gaming - 15 min walk - 1.3 km
  • Florence Mall - 2 min drive - 2.4 km
  • Florence Antique Mall - 3 min drive - 4.1 km

Getting around

  • Cincinnati Union Terminal - 16 min drive
  • Cincinnati-Northern Kentucky Int'l Airport (CVG) - 10 min drive

Restaurants

  • ‪Turfway Park - ‬19 min walk
  • ‪Ford's Garage Florence - ‬15 min walk
  • ‪Texas Roadhouse - ‬6 min walk
  • ‪Cracker Barrel - ‬12 min walk
  • ‪Chili's Grill & Bar - ‬6 min walk

About this property

Hyatt Place Cincinnati Airport / Florence

3-star hotel near Turfway Crossing
Hyatt Place Cincinnati Airport / Florence offers its guests an indoor pool and a 24-hour fitness center. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business center and 2 meeting rooms. Event space at this hotel measures 920 square feet (83 square meters) and includes conference space. The business-friendly Hyatt Place Cincinnati Airport / Florence also features coffee/tea in a common area, concierge services, and laundry facilities. A roundtrip airport shuttle is free (available on request). For a fee, parking is available.

This 3-star Florence hotel is smoke free.

  • 1 building
  • 126 guestrooms or units
  • 6 levels
  • 920 sq ft of conference space
  • 83 sq m of conference space
  • Built in 1997
  • Buffet breakfast (free)
  • Deli
  • Business center (24 hours)
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Television in lobby
  • Elevator
  • No smoking on site
  • Microwave in a common area
  • Water dispenser
  • Bar or lounge
  • Dining venue
Hyatt Place Cincinnati Airport / Florence offers 126 accommodations with coffee/tea makers and designer toiletries. Accommodations offer separate sitting areas. Beds feature premium bedding. 42-inch flat-screen televisions come with premium satellite channels. Rooms have partially open bathrooms. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This Florence hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Languages

English

Similar properties

Lobby

Drury Plaza Hotel Cincinnati Florence

  • Pool
  • Hot tub
  • Breakfast included
  • Pet-friendly
4.8 out of 5, Exceptional, 445 reviews
The price is CA $150
CA $169 total
includes taxes & fees
Sep 1 - Sep 2
Drury Plaza Hotel Cincinnati Florence

Property amenities

Family friendly

  • In-room crib
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free roundtrip airport shuttle from 7:00 AM to 11:00 PM at scheduled times and on request
  • Uncovered self parking on site (USD 8 per day)
  • Extended parking on site (USD 10 per day)
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:30 AM on weekdays and 6:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • 42-inch flat-screen TV with premium satellite channels
  • Streaming services

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per accommodation (varies based on length of stay), plus a one-time cleaning fee of USD 100
  • Only dogs are allowed
  • Maximum 2 (weight limit: 55 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self parking fee: USD 8 per day
  • Extended parking fee: USD 10 per day
  • Pet fee: USD 100 per accommodation (varies based on length of stay) plus USD 100 one-time cleaning fee
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt).

It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

  • Pool access available from 6:00 AM to 10:00 PM.
  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Photos appearing in the property description reflect the brand standard and are for illustrative purposes only.

Property is also known as

Hyatt Place Cincinnati Airport Florence
Hyatt Place Hotel Florence Cincinnati Airport
Hyatt Place Cincinnati Airport Florence Hotel
Hyatt Florence
Hyatt Place Cincinnati Airport/Florence Hotel Florence
Hyatt Place Hotel Florence
Hyatt Place Cincinnati Airport Hotel
Hyatt Place Cincinnati Airport
Hyatt Place Florence
Hyatt Cincinnati Florence
Hyatt Place Cincinnati Airport / Florence Hotel
Hyatt Place Cincinnati Airport / Florence Florence
Hyatt Place Cincinnati Airport / Florence Hotel Florence

Hyatt Place Cincinnati Airport / Florence Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 519 out of 1000 reviews
Rating 8 - Good. 254 out of 1000 reviews
Rating 6 - Okay. 122 out of 1000 reviews
Rating 4 - Poor. 60 out of 1000 reviews
Rating 2 - Terrible. 45 out of 1000 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Verified traveller

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Great staff, no so great hotel for condition

First off the customer service is great and the airport shuttle was spot on! I gave the hotel a low score for the parking lot condition and lack of space for big vehicles. I also was not impressed by the condition of the hotel. With such exceptional staff, it is well overdue for an upgrade! In addition, our couch had small black bugs all over it! We were sitting there and suddenly felt like we were being bitten! Yikes! The ice bucket was rusted and the fridge barely functioned. Just needs an upgrade and some attention maintenance-wise!
Stayed 3 nights in May 2025

10/10 Excellent

Mario

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great except the pool was freezing but no big deal.
Stayed 1 night in May 2025

10/10 Excellent

Ilham

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
amazing
Stayed 1 night in May 2025

10/10 Excellent

Thomas

Stayed 1 night in May 2025

6/10 Okay

Giovanni

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

They charge for parking

It was a good stay, very conveniently located, but I was turned off by the hotel, charging $8.00 a day for parking fee. This had never happened to us.
Stayed 1 night in May 2025

10/10 Excellent

Rosa

Liked: Cleanliness, staff & service, property conditions & facilities
Located proximal to eateries, stores and highways.
Stayed 2 nights in May 2025

10/10 Excellent

Joanna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great stay!
Stayed 2 nights in Apr 2025

8/10 Good

Glancy

Simple check in. The parking and barcode thing was a bit confusing.
Stayed 1 night in Apr 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

4/10 Poor

Rebecca

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
I have never stayed at a hotel where you have to pay to park there…where else would I park if I’m staying at your hotel?? And it’s not just a few dollars either. Main reason I picked this hotel was because there was an indoor pool that my family and I could swim in on our free time. The pool was so cold it was unbearable to get in. It was also very dirty. The hotel overall is outdated and the breakfast area in the morning is filthy and not kept up with.
Stayed 2 nights in Apr 2025

10/10 Excellent

Robert

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Willis

Stayed 6 nights in Apr 2025

10/10 Excellent

Syndi

Liked: Cleanliness, staff & service
I just dont understand why we have to pay for parking in this hotel.
Stayed 3 nights in Apr 2025

10/10 Excellent

Daniel

Travelled with family
Liked: Cleanliness, staff & service, amenities
Definitely will stay here again. Good variety on breakfast,slept great. All the staff was friendly
Stayed 3 nights in Apr 2025

10/10 Excellent

Alister

Stayed 1 night in Jan 2025

10/10 Excellent

Britney

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay!

We had a great three day stay over spring break. The pool area is not heated, and it was cold. But my kids still went swimming. I enjoyed the fact that we were often the only people in the pool, so it was quiet. The location was perfect for us as we went to the Ark, the aquarium, and into Cincinnati. Breakfast included scrambled eggs, sausages, and either tator tots or french toast sticks, along with yogurt, granola, three cold cereals, a variety of breads to toast, oatmeal, and waffle mix to make yourself. There was also coffee, apple juice, orange juice, and a variety of milk (including oat milk). Breakfast was often busy, but they kept the food and coffee stocked. The beds were comfortable, the towels plush, the room clean.
Stayed 3 nights in Apr 2025

10/10 Excellent

Deanna

Stayed 1 night in Dec 2024

6/10 Okay

Maggie

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
There were good and not so good things. Although the staff was friendly, I was getting mixed/conflicting answers from the employees. The parking lot was filled with really bad potholes so it was hard to maneuver around them because parking was tight to begin with. When we called to confirm the reservation, I was told the pool heater was broken and then at check in, I was told it was fixed but would take a while to heat back up. I was frustrated because that was the main reason we picked it and there was no notification that it was down. If we knew, we would have selected another hotel. There was chewing gum on the pool floor that was the there every time we went to swim. There was a pretty big stain on the sofa and mold on the ceiling in the bathroom. Overall there were a lot of things that seemed run down but pretty clean besides the gum. Breakfast was crowded and not enough seating. Also the tater tots were cold and gross even when they had just refilled them. One positive is the room size was great! For 2 adults and 4 kids, I didn’t feel cramped. The one tv was rough though because only the sofa or the beds could be watching , not both. There wasn’t anything major that would cause us to not come back, however I did feel like it was a little overpriced and nothing to make me wanna come back. It wasn’t bad for like a one or two night stay.
Stayed 1 night in Apr 2025

8/10 Good

Ruthann

Liked: Cleanliness, staff & service
For the price, this is one of the cleanest hotels I have stayed in. However, the grounds were littered with trash that had obviously been there for days. Staff was very nice.
Stayed 1 night in Apr 2025

2/10 Terrible

Jinsun

Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I have so many bug bite. And it horrible
Stayed 2 nights in Apr 2025

8/10 Good

Payton

Liked: Cleanliness, staff & service, property conditions & facilities
Great weekend stay
Stayed 1 night in Mar 2025

6/10 Okay

Loretta

Travelled with family
The breakfast bar was not well supplied,The staff did not keep the amount of food in sufficient quantity for the amount of people that were using the breakfast bar. The mattress was in poor condition.I didn’t like that the room was only serviced every other day and on the one day it was serviced the housekeeping staff didn’t restock the coffee and the glasses were not replaced with clean ones.
Stayed 4 nights in Mar 2025

10/10 Excellent

Anu

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The shuttle services are good. Very close to university of the Cumberlands campus.
Stayed 3 nights in Mar 2025

8/10 Good

James

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Poor customer service at check in

Very poor check in service. After driving 4 hours through thunderstorms and arriving at 1:30 a.m., front desk person had no reservation under my name. I showed her receipt, confirmation, etc. and she argued with me saying she isn't sure what to do. She then realized after 15 minutes that Hotels.com reservations are in a different system. Then, she said it would be another 15 minutes for her system to update. 30 minute check in at 1:30 a.m. is unacceptable.
Stayed 1 night in Apr 2025

10/10 Excellent

Dong

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very quiet and clean. The staffs were very kind and friendly. I have to print something urgent 4 am in the morning , and "Grace" was there in the front and helped me . She was angel to me. Thanks Grace!
Stayed 2 nights in Mar 2025