Note fondée sur 792 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,6 Propreté de la chambre
4,5 Service et personnel
4,6 Confort de la chambre
4,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Mauvaise expérience
Publié le 24 mai 2018 sur HotelsLorsque nous sommes arrivés à l'hôtel, ils n'avaient plus de chambre, ils ont donnés notre chambre un membre Mariott même si nous avions réservés depuis plus de deux semaines.
Ils m'ont quand même dédommagés en m'envoyant à un autre hôtel situé à 30 minutes de celui-ci.
par un voyageur
Publié le 9 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
10 août 2024 par Katrina Shepard-White, Gestion de l’hôtel
Thank you for taking the time to share your recent experience at the Courtyard Everett with us. Your valuable feedback helps identify areas of opportunity for us to improve the guest experience. While I’m glad to hear you enjoyed your stay, I am curious to know if there were any elements of your visit we could have enhanced. The hotel team is committed to delivering an exceptional experience and are always brainstorming creative ways to exceed the expectations of our guests. At your convenience, feel free to share any additional feedback on how we can elevate your experience whenever your travels bring you back to Everett.
par un voyageur
Publié le 7 août 2024 sur Expedia
I would have given this hotel a 4.5 instead of a 3 but unfortunately the TV in my room did not work nor did they try to fix it. The reason had something to do with updating the receivers and a bad receiver box. I did receive a $20 credit which was nice. The overall appearance of the hotel was lovely except for the carpets. They need a good and thorough cleaning.
Commentaires de Gestion de l’hôtel
8 août 2024 par Katrina Shepard-White, Gestion de l’hôtel
Dear Marilyn,Thank you for taking the time to share your thoughts regarding this issue. I appreciate you bringing it to our attention. Maintaining a clean and functioning atmosphere within our guest rooms and common areas is important and I apologize that we did not fulfill that expectation during your visit. The issues with your TV and the carpets has been shared with our maintenance leaders to so we can do our best to ensure this does not occur again.Once again, thank you for taking the time to share your feedback. I appreciate you choosing to stay with us.
par un voyageur
Publié le 5 août 2024 sur Expedia
I read some negative reviews about the location and the neighborhood - we drove right up to the lobby to check in and drove right into the parking garage- did not feel unsafe at all! The lady who check in was super considerate- gave us a big room as we have two teenage kids with us.. she was so thoughtful that we could use more space and more comfortable. The whole place is modern and new. Kids were impressed so that made me happy that i booked there. We were for one night back to school
Shopping /R&R trip. Only amenity we used was swimming pool, which was kept clean! Check out was smooth. Also parking garage gated so very safe and spacious. We will stay here again definitely!
Commentaires de Gestion de l’hôtel
8 août 2024 par Katrina Shepard-White, Gestion de l’hôtel
Dear Stephanie,Thank you for sharing your experience with us. It is always encouraging to hear positive feedback. Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.
par un voyageur
Publié le 4 août 2024 sur Expedia
Enjoyed our stay.
Commentaires de Gestion de l’hôtel
8 août 2024 par Katrina Shepard-White, Gestion de l’hôtel
Dear Crystal Marie,Thank you for taking the time to share your recent experience at the Courtyard Everett with us. Your valuable feedback helps identify areas of opportunity for us to improve the guest experience. While I’m glad to hear you enjoyed your stay, I am curious to know if there were any elements of your visit we could have enhanced. The hotel team is committed to delivering an exceptional experience and are always brainstorming creative ways to exceed the expectations of our guests. At your convenience, feel free to share any additional feedback on how we can elevate your experience whenever your travels bring you back to Everett.
par un voyageur
Publié le 30 juill. 2024 sur Expedia
Minimal staff created wait times in the bistro and at the front desk.
Commentaires de Gestion de l’hôtel
30 juill. 2024 par Rachael Lindberry, Gestion de l’hôtel
Dear John, Thank you for taking the time to share your thoughts regarding this issue. I appreciate you bringing it to our attention. I will share your message with our leadership team.
par un voyageur
Publié le 29 juill. 2024 sur Expedia
Staff and location were very good! Only disappointment was the ice machine was broken on my floor.
Commentaires de Gestion de l’hôtel
8 août 2024 par Katrina Shepard-White, Gestion de l’hôtel
Dear Aaron,Thank you for sharing your experience with us. It is always encouraging to hear positive feedback. Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Maintaining a clean and functioning atmosphere within our guest rooms and common areas is important and I apologize that we did not fulfill that expectation during your visit. The issues with our ice machines has been shared with our maintenance leaders to ensure this is an isolated incident. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.
par un voyageur
Exceptional Staff!
Publié le 25 juill. 2024 sur HotelsOur stay at Everett Marriott was great! The staff is wonderful especially the bartender Nick!
Commentaires de Gestion de l’hôtel
25 juill. 2024 par Rae Lindberry, Gestion de l’hôtel
Dear Joseph, On behalf of the entire hotel team, I want to thank you for sharing your experience with us. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.
par un voyageur
Publié le 24 juill. 2024 sur Expedia
Love ge rooms but the front desk people are stuc up
Commentaires de Gestion de l’hôtel
25 juill. 2024 par Rae Lindberry, Gestion de l’hôtel
Dear Kendra, Thank you for taking the time to share your recent experience at the Courtyard Everett with us. Your valuable feedback helps identify areas of opportunity for us to improve the guest experience.I am curious about your interaction with the front desk staff. At your convenience, feel free to share any additional feedback on how we can elevate your experience whenever your travels bring you back to Everett.
par un voyageur
Publié le 22 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
25 juill. 2024 par Rae Lindberry , Gestion de l’hôtel
Dear Jeff, Thank you for sharing your feedback with us. We hope to welcome you again soon.
