Note fondée sur 859 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
2,6 Propreté de la chambre
2,8 Service et personnel
2,7 Confort de la chambre
2,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 26 mai 2019 sur Hotels
Commentaires de Gestion de l’hôtel
26 mai 2019 par Bill, Gestion de l’hôtel
Thank you for your response.
par un voyageur
Publié le 23 sept. 2024 sur Expedia
The most terrible experience I had in a hotel
I really don’t understand how this place stays on business
Terrible
The place is beyond disgusting
I I’m very frustrated is nothing that in the picture.
Please please please don’t go there.
Commentaires de Gestion de l’hôtel
24 sept. 2024 par EDDIE, Gestion de l’hôtel
Dear Guest,I am sorry to hear of your experience. I will investigate and address these issues immediately. Please allow me to offer my sincere apologies for any distress this may have caused you.Sincerely,EDDIEHotel Manager
par un voyageur
Publié le 7 sept. 2024 sur Expedia
Run down property. Room was not clean. Pool was not usable.
par un voyageur
Publié le 2 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
5 sept. 2024 par eddie, Gestion de l’hôtel
Dear Guest,I am sorry to hear of your experience. I will investigate and address these issues immediately. Please allow me to offer my sincere apologies for any distress this may have caused you.Sincerely,Hotel Manager
par un voyageur
Publié le 23 août 2024 sur Expedia
Stayed for work. Four patrol cars arrived at the location as we were checking in. Manager tried to tell us it was for an eviction (they had drug sniffing K9s).
During the night the police were called to the hotel twice due to altercations between the 'long term residents'.
Definitely not a family friendly hotel. And don't believe the pictures, the pool has been closed up for at least a couple of years.
Commentaires de Gestion de l’hôtel
26 août 2024 par eddie, Gestion de l’hôtel
Dear Guest,We sincerely apologize for your disappointing experience. We take your feedback seriously and are investigating the issues mentioned with the property management. Your experience does not reflect our standards, and we regret any inconvenience caused. Please know that guest satisfaction is our priority, and we are addressing your concerns to improve. If you have further details to share, please contact us directly so we can assist you accordingly. We appreciate your understanding.Sincerely,Hotel Manager
par un voyageur
Publié le 18 août 2024 sur Hotels
Non smoking room reeked of cigarettes. Smoke dector had a sign that stated "bad". Lamp did not work as button was broken to turn on. Bathroom sink was stopped up. Freezer was frosted over to the point you couldn't open the door. Other tenants were long term and would constantly be outaide smoking near the stairwells.
par un voyageur
Publié le 13 août 2024 sur Expedia
Lacked refrigerator, microwave and coffee maker. I had to leave same day asi checked in. Spiders everywhere.
Found another place was just as bad. But it least it had a refrigerator microwave. No coffee. Bad business
Commentaires de Gestion de l’hôtel
14 août 2024 par eddie, Gestion de l’hôtel
Dear Guest,We sincerely apologize for your disappointing experience. We take your feedback seriously and are investigating the issues mentioned with the property management. Your experience does not reflect our standards, and we regret any inconvenience caused. Please know that guest satisfaction is our priority, and we are addressing your concerns to improve. If you have further details to share, please contact us directly so we can assist you accordingly. We appreciate your understanding.Sincerely,Hotel Manager
par un voyageur
Publié le 12 août 2024 sur Hotels
Very nice and clean
Commentaires de Gestion de l’hôtel
13 août 2024 par eddie, Gestion de l’hôtel
Hello juan,Thanks for your stay and giving us excellent feedback. There is nothing more gratifying than to know that our guests are satisfied with their stay and our hospitality.I am quite confident that you enjoyed your time here. Next time, please give us a call, and we will always be happy to have you back.Sincerely,Hotel Manager
par un voyageur
Publié le 11 août 2024 sur Expedia
This was by far the worse hotel I’ve ever stayed in! It should be condemned.
par un voyageur
Publié le 10 août 2024 sur Expedia
Both mattresses had bed bugs.
Commentaires de Gestion de l’hôtel
11 août 2024 par eddie, Gestion de l’hôtel
Dear Guest,We sincerely apologize for your disappointing experience. We take your feedback seriously and are investigating the issues mentioned with the property management. Your experience does not reflect our standards, and we regret any inconvenience caused. Please know that guest satisfaction is our priority, and we are addressing your concerns to improve. If you have further details to share, please contact us directly so we can assist you accordingly. We appreciate your understanding.Sincerely,Hotel Manager
