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Holiday Inn Express Flagstaff by IHG

2.5 star property
Hotel near Northern Arizona University in Flagstaff

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Photo gallery for Holiday Inn Express Flagstaff by IHG

Exterior
Exterior
Outdoor pool, sun loungers
Standard Room, 2 Queen Beds
Room amenity

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking available
  • Hot tub
  • Gym
  • Pool
  • Housekeeping

Explore the area

Map
2320 E Lucky Ln, Flagstaff, AZ, 86004
  • Northern Arizona University
    ‪3 min drive‬
  • Flagstaff Medical Center
    ‪5 min drive‬
  • Lowell Observatory
    ‪7 min drive‬
  • Flagstaff, AZ (FLG-Flagstaff Pulliam Field)
    ‪10 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

  • 22 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Standard Room

Standard Room

  • 22 sq m
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Standard Room, 1 King Bed

Pillowtop beds, in-room safe, desk, blackout drapes

Standard Room, 1 King Bed

  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed (QAAN)

Pillowtop beds, in-room safe, desk, blackout drapes

Standard Room, 1 Queen Bed (QAAN)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Accessible (Mobility)

Pillowtop beds, in-room safe, desk, blackout drapes

Standard Room, 1 Queen Bed, Accessible (Mobility)

  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed

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Exterior

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About the area

Flagstaff

In Flagstaff .You'll find Northern Arizona University and West of the Moon Gallery within 2 miles (3 km) of this hotel. Flagstaff Symphony Orchestra and Flagstaff Visitor Center are also within 2 miles (3 km).

What's nearby

  • Northern Arizona University - 3 min drive - 3.0 km
  • Flagstaff City Hall - 4 min drive - 3.2 km
  • Thorpe Park - 5 min drive - 4.1 km
  • Flagstaff Medical Center - 5 min drive - 3.8 km
  • Lowell Observatory - 7 min drive - 5.0 km

Getting around

  • Flagstaff Station - 8 min drive
  • Flagstaff Pulliam Field (FLG) - 10 min drive

Restaurants

  • ‪Culver's - ‬12 min walk
  • ‪Texas Roadhouse - ‬3 min drive
  • ‪Starbucks - ‬11 min walk
  • ‪Cracker Barrel - ‬8 min walk
  • ‪El Tapatio - ‬2 min drive

About this property

Holiday Inn Express Flagstaff by IHG

Hotel near Northern Arizona University in Flagstaff
Holiday Inn Express Flagstaff by IHG offers its guests a seasonal outdoor pool, a hot tub, and a 24-hour fitness center. A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business center and a meeting room. Free breakfast is available daily. Event space at this hotel measures 904 square feet (84 square meters) and includes conference space. A vending machine, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Holiday Inn Express Flagstaff by IHG. For a fee, parking is available.

This Flagstaff hotel is smoke free.

  • 1 building
  • 154 guestrooms or units
  • 5 levels
  • 904 sq ft of conference space
  • 84 sq m of conference space
  • Built in 1987
  • Continental breakfast (free)
  • Poolside lounge chairs
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Water dispenser
Holiday Inn Express Flagstaff by IHG offers 154 accommodations with safes and coffee/tea makers. Beds feature pillowtop mattresses. 37-inch LCD televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Languages

English, Spanish

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Property amenities

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Onsite parking available only on request
  • Uncovered self parking on site (USD 7.50 per day)
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 10:00 AM

Things to do

  • 24-hour gym
  • Hot tub
  • Outdoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 7 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Fixed shower seat
  • Front entrance ramp
  • Grab bar in shower (33 inches high)
  • Hand-held showerhead
  • Handrails in stairways (34 inches high)
  • Height-adjustable showerhead
  • Pool hoist on site
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (33 inches high)
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 37-inch LCD TV with premium cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Utility fee: USD 0.95 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self parking fee: USD 7.50 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve onsite parking. This property accepts Visa, Mastercard, American Express, Discover, and JCB International. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • The seasonal pool will open in June and close in September.
  • Up to 2 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Flagstaff Holiday Inn Express
Holiday Inn Express Flagstaff
Holiday Inn Express Hotel Flagstaff
Holiday Inn Flagstaff
Holiday Inn Express Flagstaff Hotel

Holiday Inn Express Flagstaff by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 586 out of 1001 reviews
Rating 8 - Good. 255 out of 1001 reviews
Rating 6 - Okay. 91 out of 1001 reviews
Rating 4 - Poor. 35 out of 1001 reviews
Rating 2 - Terrible. 34 out of 1001 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Tom

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience
Stayed 2 nights in Mar 2025

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I would stay here again, clean, comfortable, friendly staff, easy parking.
Stayed 1 night in Feb 2025

8/10 Good

Zain

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Matthew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean hotel, close to train tracks. They charge 7.50 a night for parking ,
Stayed 1 night in Feb 2025

10/10 Excellent

Vincent, Palm Bay

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

4/10 Poor

Brandie

Travelled with family, Travelled with family and small children
Disliked: Staff & service, amenities, property conditions & facilities
Our TV in our room didn’t work, went to the front desk. Said he was going to bring us a new remote. After 45 min went down to the front desk and he was sitting in the sitting area watching TV I asked “did you get the remote”, “oh yeah” it was sitting at the counter. Again that didn’t fix the tv, I went down again and he ended up bringing another remote and said if this didn’t work then there was nothing he could do and we were just out of luck. Well that is just what we were, no TV and it was too cold to go outside to the pool. We went to dinner to pass the time but it was awful.
Stayed 1 night in Jan 2025

6/10 Okay

Darnisha, Temple Hills

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

8/10 Good

Patty

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, very nice/comfy bed, great room amenties, and good breakfast options.
Stayed 1 night in Jan 2025

8/10 Good

Adriana

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Breakfast almost gone

I did not appreciate that many food options in the breakfast buffet were finished and they took a while to replenish. Including coffee.
Stayed 1 night in Dec 2024

6/10 Okay

PERLA

Liked: Staff & service
Stayed 2 nights in Dec 2024

10/10 Excellent

bianca

Stayed 2 nights in Jan 2025

10/10 Excellent

Janice

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very easy to get to, quiet and very clean and welcoming
Stayed 1 night in Jan 2025

8/10 Good

Md, Tempe

Travelled with partner
Liked: Cleanliness, amenities
Clean and shiny.
Stayed 1 night in Jan 2025

8/10 Good

Sandhya Rani

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Decent stay but over priced too!
Stayed 1 night in Dec 2024

10/10 Excellent

Kasandra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Syleris

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was as great as I expected it to be. Clean, warm and convenient. Hot breakfast was good and tons of options. The staff was really friendly and extremely help. Everything was in working order. Definitely recommend!
Stayed 2 nights in Dec 2024

2/10 Terrible

TsongJyh

Travelled with family
Disliked: Staff & service
We reserved one standard room with 2 Queen Beds from Dec 27 to Dec 29. They did not have room with 2 Queen beds for us when we arrived on 12/27. I don't know it is expedia or this Holiday Inn issue. It is terrible for us if we couldn't find another hotel to stay. I called Expedia. However, they couldn't help at all and they couldn't refund to us because they don't have right to make this decision. I called on 12/27. They still did solve this issue. I called today 1/1/2025. They still don't have right to make this decision and wait for the right people to make decision. I still have to wait.
Stayed 3 nights in Dec 2024

2/10 Terrible

Theresa

Stayed 2 nights in Dec 2024

6/10 Okay

Kui

Travelled with family
Stayed 1 night in Oct 2024

8/10 Good

kazi

Travelled with family, Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort

Flagstaff stay

The only notable part was their breakfast. We had to request for Room service.
Stayed 3 nights in Dec 2024

2/10 Terrible

Dawn

Disliked: Room comfort

No sleep/loud neighbors of 10+in one room

Family of 10 stayed up until 3am No sleep/called front desk 4 times. Did nothing to control it.
Stayed 1 night in Dec 2024

8/10 Good

Johny

Liked: Cleanliness, staff & service, property conditions & facilities
After 16hours of drive the front desk personnel didn’t even acknowledge me when I walked in. It took him a while to acknowledge me and then he was nice to me.
Stayed 1 night in Dec 2024

8/10 Good

Lisa

Liked: Cleanliness
The best thing about the hotel is that they have an electric vehicle charger available!
Stayed 1 night in Dec 2024

10/10 Excellent

Eric

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Levi J

Stayed 1 night in Dec 2024