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Shahzan Hotel Kuantan, Trademark Collection by Wyndham

3.0 star property
3-star hotel near Menara Kuantan 188

Choose dates to view prices

Photo gallery for Shahzan Hotel Kuantan, Trademark Collection by Wyndham

Reception
View from property
Lobby
View from room
Outdoor pool, open 7:00 AM to 7:00 PM, sun loungers

Reviews

8.2 out of 10
Very good

Popular amenities

  • Breakfast available
  • Pool
  • Room service
  • Laundry
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
Lot Pt 240, Jalan Bukit Ubi/Jalan Masjid, Kuantan, Pahang, 25000
  • Masjid Negeri
    ‪5 min walk‬
  • Darul Makmur Stadium
    ‪18 min walk‬
  • Teluk Cempedak Beach
    ‪6 min drive‬
  • Kuantan (KUA-Sultan Haji Ahmad Shah)
    ‪29 min drive‬

Room options

View all photos for Deluxe Room, 1 Queen Bed, Accessible (Mobility)

In-room safe, desk, blackout drapes, iron/ironing board

Deluxe Room, 1 Queen Bed, Accessible (Mobility)

  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Room, 1 Queen Bed, Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Deluxe Room, 1 Queen Bed, Non Smoking

  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Room, 1 Single Bed, Non Smoking

Deluxe Room, 1 Single Bed, Non Smoking

Deluxe Room, 1 Single Bed, Non Smoking

  • Sleeps 3
  • 1 Twin Bed

View all photos for Junior Suite, Non Smoking

Junior Suite, Non Smoking

Junior Suite, Non Smoking

  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 1 Queen Bed, Non Smoking

  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Room, 1 Single Bed, Non Smoking

Standard Room, 1 Single Bed, Non Smoking

Standard Room, 1 Single Bed, Non Smoking

  • Sleeps 3
  • 1 Twin Bed

View all photos for Royal Suite, Non Smoking

Royal Suite, Non Smoking

Royal Suite, Non Smoking

  • Sleeps 2
  • 2 Twin Bunk Beds

About the area

Kuantan

City center stay.Steps from the hotel, you'll find Menara Kuantan 188 and Heroes Museum. Also, Masjid Negeri is within half a mile (1 km) and Darul Makmur Stadium is within 2 miles (3 km).

What's nearby

  • Heroes Museum - 4 min walk - 0.4 km
  • Masjid Negeri - 5 min walk - 0.5 km
  • Darul Makmur Stadium - 18 min walk - 1.6 km
  • Kuantan City Mall - 3 min drive - 2.1 km
  • Teluk Cempedak Beach - 6 min drive - 5.9 km

Getting around

  • Kuantan (KUA-Sultan Haji Ahmad Shah) - 29 min drive

Restaurants

  • ‪Kuantan Pickers & Kedai Kopi - ‬4 min walk
  • ‪Kula Cakes - ‬2 min walk
  • ‪Bazar Ramadhan Taman Kerang - ‬3 min walk
  • ‪Alif Curry House - ‬2 min walk
  • ‪Sate Uncle Bard - ‬3 min walk

About this property

Shahzan Hotel Kuantan, Trademark Collection by Wyndham

3-star hotel near Menara Kuantan 188
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. WiFi is free in public spaces. Shahzan Hotel Kuantan, Trademark Collection by Wyndham offers its guests an outdoor pool and a children's pool. There are 2 meeting rooms available. Shahzan Hotel Kuantan, Trademark Collection by Wyndham also features laundry facilities, dry cleaning/laundry services, and room service (during limited hours). Self parking is free. A complete renovation of Shahzan Hotel Kuantan, Trademark Collection by Wyndham was completed in August 2020.
  • 1 building
  • 152 guestrooms or units
  • 14 levels
  • Deli
  • Poolside lounge chairs
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Television in lobby
  • Bellhop
  • Elevator
  • Coffee shop
  • Dining venue
Shahzan Hotel Kuantan, Trademark Collection by Wyndham offers 152 air-conditioned accommodations with safes and complimentary bottled water. Televisions come with satellite channels. Bathrooms include showers, bidets, complimentary toiletries, and hair dryers.

This Kuantan hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Languages

English, Malay

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Property amenities

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Street parking available
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: MYR 35 for adults and MYR 15 for children
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Children's pool
  • Outdoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • TV with cable/satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Shahzan Hotel Kuantan, Trademark Collection by Wyndham

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MYR 3.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MYR 35 for adults and MYR 15 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and cash. Cashless payment methods are available for all transactions.

We should mention

  • Pool access available from 7:00 AM to 7:00 PM.
  • Pets and service animals are not allowed on site.

Property is also known as

Shahzan Inn Kuantan
Shahzan Inn
Shahzan Kuantan
Shahzan
Shahzan Inn Kuantan
Shahzan Hotel Kuantan
Shahzan Hotel Kuantan, Trademark Collection by Wyndham Hotel
Shahzan Hotel Kuantan, Trademark Collection by Wyndham Kuantan

Shahzan Hotel Kuantan, Trademark Collection by Wyndham Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 14 out of 34 reviews
Rating 8 - Good. 12 out of 34 reviews
Rating 6 - Okay. 4 out of 34 reviews
Rating 4 - Poor. 3 out of 34 reviews
Rating 2 - Terrible. 1 out of 34 reviews

7.8/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Muhammad Ilham bin Ahmad, Jenjarom

Liked: Staff & service
Stayed 1 night in Jan 2024

10/10 Excellent

Mujahidin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great overall
Stayed 1 night in Sep 2023

4/10 Poor

Patrick Teh

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
The sheets were dirty and the pillow sheets had blood stains. The water outlet of the shower room is blocked
Stayed 1 night in Aug 2023

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel room was dated. Dirt can be found everywhere. Thick layer of dust on the furniture. Overall an unpleasant stay.
Stayed 1 night in Jun 2023

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Room was a 2 room junior suite, which was spacious and comfortable. The bed was king size and we slept well. The t.v. was poor. Most channels were affected by interference. Only 1 channel had english language. The local Mosque was picturesque, but the regular calls to prayer were noisy. Some of the public areas including the pool were rather scruffy and tired.
Stayed 2 nights in Feb 2023

8/10 Good

Shahrul

Stayed 3 nights in Jan 2023

10/10 Excellent

Harun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient place. Nice view. Azan very loud, feeling like Mekah. Will stay there again.
Stayed 2 nights in Sep 2022

8/10 Good

Mohd yusoff

Stayed 1 night in Sep 2022

10/10 Excellent

MD MUSTAFIZUR

Stayed 3 nights in Jul 2022

10/10 Excellent

Jasmin

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Strategic location, friendly staffs, nice food
Stayed 1 night in Apr 2022

4/10 Poor

Noorul Mubaraq

Stayed 1 night in Mar 2022

8/10 Good

Haisa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021

10/10 Excellent

Sui Wei

Stayed 1 night in Mar 2022

10/10 Excellent

Muhammad Rizal

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2021

8/10 Good

Verified traveller

Travelled with group
Liked: Staff & service, property conditions & facilities, room comfort
Breakfast time very crowded. My friend and I ate so fast to avoid crowded during this C19 pandemic. Some of the customer very funny they wear a glove that provided by hotel but they use the hand without glove to take breads and food. Bedsheet have few yellow stains on it. Services not too bad too. Overall was ok. Keep it up :)
Stayed 1 night in Dec 2021

6/10 Okay

Mohd

Business traveller
Liked: Cleanliness, staff & service, amenities
Limited parking, the next available parking belong to the municipal
Stayed 1 night in Dec 2021

8/10 Good

Leong Sze

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
having a bar in property would be a plus
Stayed 1 night in Nov 2021

10/10 Excellent

MOHD HAFIZ

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2021

10/10 Excellent

MOHD HAFIZ

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2021

4/10 Poor

Verified traveller

Travelled with family
Disliked: Staff & service
Stayed 1 night in Oct 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2020

8/10 Good

Norhayati

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2020

8/10 Good

Marion

Liked: Cleanliness, staff & service, room comfort
Sehr zentral. Das Personal hat uns am nächsten Morgen ein Grab zur Busstation Kuantan organisiert. Die Fahrt (10 Ringgit) konnten wir problemlos beim Fahrer bar bezahlen.
Stayed 1 night in Nov 2024

6/10 Okay

Barath

Stayed 1 night in Aug 2024

8/10 Good

Parameswaran

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024