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Timber Ridge Lodge and Waterpark

3.5 star property
3.5-star ski aparthotel near Geneva Lake

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Photo gallery for Timber Ridge Lodge and Waterpark

Water park
View from room
1 bedroom, premium bedding, pillowtop beds, iron/ironing board
Exterior
Golf

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Hot tub

Explore the area

Map
7020 Grand Geneva Way, Lake Geneva, WI, 53147
  • Moose Mountain Falls Waterpark
    ‪1 min walk‬
  • Lake Geneva Cruise Line
    ‪5 min drive‬
  • The Mountain Top at Grand Geneva Resort
    ‪12 min drive‬
  • Kenosha, WI (ENW-Kenosha Regional)
    ‪38 min drive‬

Room options

View all photos for 1 Bdrm Countryside - 4 waterpark pass

1 bedroom, premium bedding, pillowtop beds, iron/ironing board

1 Bdrm Countryside - 4 waterpark pass

  • 70 sq m
  • Studio
  • Resort view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for 2 Bdrm Countryside - 6 waterpark pass

1 bedroom, premium bedding, pillowtop beds, iron/ironing board

2 Bdrm Countryside - 6 waterpark pass

  • 90 sq m
  • Studio
  • Resort view
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

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About the area

Lake Geneva

Near the slopes.With a stay at this Lake Geneva aparthotel, you'll be steps from Moose Mountain Falls Waterpark and within a 10-minute walk of Dan Patch Stables. The Highlands Golf Course and The Brute Golf Course are also within 2 miles (3 km).
View more Aparthotels in Lake GenevaOpens in a new window

What's nearby

  • Moose Mountain Falls Waterpark - 1 min walk - 0.2 km
  • Riviera Beach - 5 min drive - 3.8 km
  • Lake Geneva Cruise Line - 5 min drive - 3.8 km
  • Lake Como - 10 min drive - 7.0 km
  • The Mountain Top at Grand Geneva Resort - 12 min drive - 6.2 km

Getting around

  • Fox Lake Station - 28 min drive
  • General Mitchell Intl. Airport (MKE) - 49 min drive

Restaurants

  • ‪McDonald's - ‬5 min drive
  • ‪Starbucks - ‬4 min drive
  • ‪Culver's - ‬5 min drive
  • ‪Taco Bell - ‬3 min drive
  • ‪Starbucks - ‬5 min drive

About this property

Timber Ridge Lodge and Waterpark

3.5-star ski aparthotel near Geneva Lake
Have fun with onsite winter activities, including downhill skiing, snowboarding, and ice skating and in warmer months, enjoy a round of golf at the onsite golf course. After a day on the slopes, indulge in a treatment at the full-service spa or soothe your muscles in the hot tub. Conveniences like ski storage, skiing lessons, and ski equipment rentals allow you to spend less time with logistics and more time on the slopes. At the end of the day, order après-ski drinks at the aparthotel's bar.

There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. This ski aparthotel also offers an indoor pool, an outdoor pool, and a children's pool. Free self parking is available.

This 3.5-star Lake Geneva aparthotel is smoke free.

  • 1 building
  • 223 guestrooms or units
  • 4 levels
  • 3498 sq ft of conference space
  • 325 sq m of conference space
  • Deli
  • Ski equipment storage
  • Ski equipment rentals
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Terrace
  • Gift shop
  • Beauty salon
  • Fireplace in lobby
  • ATM
  • Onsite shopping
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Coffee shop
  • Dining venue
Timber Ridge Lodge and Waterpark offers 223 accommodations with fireplaces and coffee/tea makers. Rooms open to patios. Accommodations offer separate sitting areas. Pillowtop beds feature premium bedding. Accommodations at this 3.5-star aparthotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include bathtubs or showers with jetted bathtubs, complimentary toiletries, and hair dryers.

37-inch LCD televisions come with premium cable channels. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is offered on request and hypo-allergenic bedding can be requested.

WELL Spa has massage/treatment rooms, couples treatment room(s), and outdoor treatment areas. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna and a hot tub. A variety of treatment therapies are provided, including aromatherapy. Children under 16 years old are not allowed in the spa without adult supervision.

Languages

English, Spanish

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Property amenities

Ski

  • Cross-country skiing nearby
  • Downhill skiing on site
  • Ski area nearby
  • Ski equipment rentals
  • Ski lessons
  • Ski lifts nearby
  • Ski storage

Pool/Spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Full-service spa
  • Hot tub
  • Indoor pool
  • Lifeguards
  • Manicures/pedicures
  • Massage
  • Outdoor pool
  • Outdoor treatment areas
  • Sauna
  • Spa treatment rooms
  • Steam room
  • Waterslide

Internet

  • Available in the apartment: WiFi

Parking and transportation

  • Limo/town car service
  • Free uncovered self parking on site
  • Onsite parking includes off-street options

Family friendly

  • Children stay free (see details)
  • Children's pool
  • Playground

Restaurants on site

  • Hungry Moose Food Court
  • Smokeys Bar-b-que House

Kitchen

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Freezer
  • Full-sized refrigerator/freezer
  • Microwave
  • Paper towels
  • Stovetop
  • Water dispenser

Dining

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Bedrooms

  • Bedroom
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed: USD 16.28 per night

Bathroom

  • 1 private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Towels provided

Living spaces

  • Fireplace
  • Living room
  • Separate dining area
  • Separate sitting area

Entertainment

  • 37-inch LCD TV with premium cable channels

Outdoor areas

  • Patio
  • Terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • 3,498 square feet of conference space
  • Business center
  • Meeting room

Climate control

  • Air conditioning
  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible restaurant
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • ATM
  • Concierge services
  • Free local calls
  • Gift shop/newsstand
  • Hair salon
  • Housekeeping (on request)
  • Iron/ironing board
  • Luggage storage
  • Multilingual staff
  • Phone
  • Safe at front desk
  • Vending machine
  • Wedding services

Location highlights

  • In a regional park
  • In a rural location

Things to do

  • 36-hole golf course
  • Arcade/game room
  • Archery
  • Basketball
  • Bicycle rentals
  • Children's pool
  • Downhill skiing
  • Fitness classes
  • Free water park
  • Golf
  • Golf carts
  • Golf clubhouse
  • Golf clubs/equipment
  • Golf driving range
  • Golf lessons
  • Gym
  • Health club
  • Hiking/biking trails
  • Horseback riding/rentals
  • Ice skating
  • Indoor tennis court
  • Mini golf
  • Outdoor tennis court
  • Pro golf shop
  • Shopping
  • Ski equipment rentals
  • Ski lessons
  • Ski storage
  • Sledding
  • Snow sports gear
  • Snowboarding
  • Snowshoeing
  • Tennis lessons
  • Volleyball
  • Waterslide
  • Yoga classes
  • Ecotours nearby
  • Kayaking nearby
  • Mountain biking nearby
  • Sailing nearby
  • Snowmobiling nearby
  • Water skiing nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Fire extinguisher

General

  • 1 building
  • 223 units
  • 4 floors
  • Banquet hall
  • Bicycle rentals
  • Housekeeping (on request)
  • Water dispenser

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 10:00 PM
Late check-in subject to availability
Late check-in fee for check-in between 10:00 PM and 2:00 AM
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 16.28 per night.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 37.98 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness center access
  • Fitness/yoga classes
  • Health club access
  • In-room bottled water
  • In-room coffee
  • Nearby fitness center access
  • Partner property access
  • Partner property pool access
  • Phone calls
  • Pool access
  • Shuttle service
  • Ski shuttle
  • Spa access
  • Hot tub access
  • Sporting facilities or equipment
  • WiFi access (may be limited)

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-in fee for check-in between 10:00 PM and 2:00 AM
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 16.28 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property is professionally cleaned
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, and Diners Club. Cash is not accepted. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. The property is professionally cleaned.

We should mention

  • The seasonal pool will open May 24 and close September 02.
  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the aparthotel before arrival using the contact information on the booking confirmation.
  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Timber Lodge
Timber Ridge Lodge
Timber Ridge Lodge & Waterpark
Timber Ridge Lodge & Waterpark Lake Geneva
Timber Ridge Lodge Waterpark
Timber Ridge Waterpark
Timber Ridge Waterpark Lake Geneva
Timber Ridge Lodge Waterpark Lake Geneva
Timber Ridge Lodge Waterpark
Timber Ridge Waterpark Geneva
Timber Ridge Lodge and Waterpark Aparthotel
Timber Ridge Lodge and Waterpark Lake Geneva
Timber Ridge Lodge and Waterpark Aparthotel Lake Geneva

Timber Ridge Lodge and Waterpark Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1511 out of 2813 reviews
Rating 8 - Good. 817 out of 2813 reviews
Rating 6 - Okay. 281 out of 2813 reviews
Rating 4 - Poor. 117 out of 2813 reviews
Rating 2 - Terrible. 87 out of 2813 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

julie a, cary

Liked: Cleanliness, amenities, property conditions & facilities
Best place around to take the grandkids. Priced right, lots to for everyone to do, decent food and snacks.
Stayed 1 night in Dec 2024

6/10 Okay

Bonny

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Definitely dated property. The water park was okay. The water temperature was not consistent.
Stayed 1 night in Feb 2025

4/10 Poor

Shelly

Travelled with family
Disliked: Cleanliness, room comfort

Surprised by waterpark hours

We have stayed at Timber Ridge in the past on a weekend. This time, we stayed during the week. I was unaware that the Waterpark closes at different times during the weekend and weekdays. I strongly feel this needs to be addressed. The waterpark closed at 8pm. We came here for vacation, so our kids could stay up late and swim late. It needs to be 9pm every day. Then, checkout at 11am. We were eating breakfast at 8am (this is sleeping in for us) and our kids were gearing up to get into the pool, because that’s why we went to Timber Ridge….but, it wasn’t open. So I went to the front desk to ask when it opened. She told me 11am. WHAT?! What are we supposed to do until 11am? We spent that much a night in an uncomfortable bed and scratchy sheets to not be able to use our room after we swim this morning? She said we could use the pool all day, but we’d have to check out and use the locker room? We just wanted to swim after breakfast until 10:30 and then we would go clean up, check out, and go. The sheets were very scratchy and loud. I felt like I couldn’t move without making too much noise. The fan next to the bed would come on loud and blow cold air for about eight seconds and then turn off. This happened every 15 minutes all night long and I couldn’t turn it off. There were other small issues, not worth mentioning, but we were just all around disappointed.
Stayed 1 night in Feb 2025

8/10 Good

Hollie

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
I like that the kids get to spend as much time at the water park as they want. The arcade was awesome and my son loved the bowl arama.
Stayed 1 night in Feb 2025

6/10 Okay

Charles

Travelled with family, Travelled with family and small children
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
The hotel room was very dated. The kitchen sink disposal stunk. The kitchen faucet was leaky and essentially not functional. The utensils and dishes were not clean. The toilet paper holder and towel racks were barely hanging on to the wall. There was only one nightstand in the main bedroom. The shower head was filthy and old and needsled replacement probably 5 years ago. The water park was excellent but for the $$$$ and for the daily resort fee we expected much more for our money. The wifi provided with the resort fee was slower than free wifi at an airport.
Stayed 2 nights in Feb 2025

10/10 Excellent

Jill

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
The waterpark was so fun for the kids. The staff was kind and helpful. The property is a short drive from downtown lake Geneva and the shops. We enjoyed our stay and hope to return!
Stayed 1 night in Feb 2025

8/10 Good

Dana

Travelled with family, Travelled with family and small children
Liked: Amenities
Televisions definitely need to be updated and the rooms are a bit outdated
Stayed 2 nights in Feb 2025

10/10 Excellent

Joanna

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
We love the water park, the arcade room, and the mini bowling. We loved having suite with a kitchen. We will be back for more fun times!
Stayed 2 nights in Jan 2025

10/10 Excellent

Daniel

Travelled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

cinthia

Stayed 1 night in Jan 2025

10/10 Excellent

Diana

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Great for kids, loved the waterpark. Good restaurant.
Stayed 1 night in Jan 2025

2/10 Terrible

Alison

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Payed over priced rates knowing we wouldnt have to travel far and could stay past check out at the waterpark only to be told we had to leave by 2pm because the park was rented out. We extended our check out to stay until 2pm regardless only to then be told it was noon. Not 2pm. People were playing football in the hallways and running around well past midnight and the heat vents rattle and make too much noise so you either freeze or listen to the noise all night.
Stayed 2 nights in Jan 2025

8/10 Good

Hugh

Stayed 1 night in Jan 2025

2/10 Terrible

Yasser

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

LUCICA

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
We go there almost every year for weekend getaways, my kids love the place, I like the fact that they have a full kitchen and it’s generally clean.
Stayed 2 nights in Jan 2025

8/10 Good

Emmanuel

Travelled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Nina

Travelled with family

Great place for family with young kids

Receptionist, Paige is awesome. She is very helpful in many way.
Stayed 1 night in Jan 2025

8/10 Good

Korab

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

ROXANA

Liked: Cleanliness
Stayed 1 night in Jan 2025

10/10 Excellent

Julianne

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Judy

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jan 2025

6/10 Okay

Katherine

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Very normal hotel. Wish the pool was warmed and there should more option for adults.
Stayed 2 nights in Dec 2024

8/10 Good

erin

Travelled with family and small children
Liked: Amenities
The front desk clerk was quite rude. The room had broken parts on the tub, the mattress on the pull out couch (gross!), the heaters were incredibly loud in the bedroom and living room, the water was filled with toxins which we could actually see floating in our drinking glasses. The bathroom was actually scummy. I had to clean the tub twice. It wasn't resort quality, however we did speak to the front desk clerk on our second day and she waived the resort fee. The restaurant staff was clearly mismanaged, as you could see our server was very busy and others were just standing around not offering any help. My husband's sandwich was overcooked and dry, my loaded baked potato was missing the butter and sour cream which I paid extra for. Pros: The price was decent, especially with the resort fee waived. Having the ability to charge everything to your room was nice. The concession stand attendants in the water park were great. Lots of variety, and the food was good! The ability to use the facilities on the entire property is a nice touch, but we did not choose to leave our hotel. The water park itself is so fun, and definitely worth it for any kids under 10 with siblings, and adults. Suggestions: Something for adults to do on the premises after 9pm. We felt rushed to leave the restaurant and then found out the front desk clerk gave us the wrong closing time for the arcade, so my family was left with nothing to do in the evening. Also the gift/coffee shop should be open daily.
Stayed 2 nights in Jan 2025

8/10 Good

Alyssa

Travelled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Reena

Travelled with family and small children, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
We loved this hotel. It was very clean and all staff were friendly. Our room was a two bedroom two bathroom and the perfect size for our group. Loved the waterpark the most. perfect for our little ones. Will definitely be back :)
Stayed 1 night in Jan 2025