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Emporio Reforma

3.5 star property
3.5-star hotel near Senate of the Republic

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Photo gallery for Emporio Reforma

Front of property
Property amenity
Lobby
Standard Room, 2 Double Beds | View from room
Fireplace

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking available
  • Bar
  • Room service
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
Mexico City
  • Reforma 222
    ‪7 min walk‬
  • Monument to the Revolution
    ‪8 min walk‬
  • Angel of Independence Monument
    ‪16 min walk‬
  • Mexico City (MEX-Mexico City Intl.)
    ‪23 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

  • 20 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Double Bed

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 Double Bed

  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

  • 29.29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Double Bed (Super Saver)

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 Double Bed (Super Saver)

  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

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Lobby

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About the area

Mexico City

Heart of Mexico City.You'll be steps from Senate of the Republic and within a 10-minute walk of Museo de Cera with a stay at this Reforma hotel. Reforma 222 and Monument to the Revolution are also within half a mile (1 km).

What's nearby

  • Reforma 222 - 7 min walk - 0.7 km
  • Monument to the Revolution - 8 min walk - 0.7 km
  • U.S. Embassy - 13 min walk - 1.1 km
  • Alameda Central - 15 min walk - 1.3 km
  • Angel of Independence Monument - 16 min walk - 1.3 km

Getting around

  • Mexico City Buenavista Station - 9 min drive
  • Cuauhtemoc Station - 12 min walk
  • Benito Juarez International Airport (MEX) - 23 min drive

Restaurants

  • ‪Los Naranjos - ‬2 min walk
  • ‪Bar Milán - ‬2 min walk
  • ‪Parker & Lenox - ‬2 min walk
  • ‪Amaya - ‬2 min walk
  • ‪El Diez - ‬1 min walk

About this property

Emporio Reforma

3.5-star hotel near Senate of the Republic
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business center and meeting rooms.

WiFi and wired Internet are free in public spaces. A 24-hour fitness center, a library, and multilingual staff are also featured at the business-friendly Emporio Reforma. An airport shuttle (available 24 hours) is available for a fee. For a fee, parking is available.

This 3.5-star Mexico City hotel is smoke free.

  • 1 building
  • 145 guestrooms or units
  • 11 levels
  • Meeting rooms
  • Built in 1900
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Newspapers for purchase
  • Fireplace in lobby
  • Television in lobby
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Emporio Reforma offers 145 air-conditioned accommodations with DVD players and laptop-compatible safes. Beds feature premium bedding. 32-inch plasma televisions come with cable channels and pay movies. Bathrooms include shower/tub combinations, bathrobes, complimentary toiletries, and hair dryers.

This Mexico City hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and irons/ironing boards can be requested.

Languages

English, Spanish

Similar properties

Exterior

Fiesta Americana Reforma

  • Pet-friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.6 out of 5, Wonderful, 3,077 reviews
The price is CA $148
CA $176 total
includes taxes & fees
May 3 - May 4
Fiesta Americana Reforma

Property amenities

Family friendly

  • DVD player
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Valet parking on site (MXN 150 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: MXN 320 for adults and MXN 160 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining

Things to do

  • 24-hour gym
  • Library
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • 32-inch plasma TV with cable channels
  • DVD player
  • Pay movies

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
This property’s fitness facility currently permits up to 2 guests at a time by reservation only.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Emporio Reforma

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MXN 320 for adults and MXN 160 for children
  • Airport shuttle fee: MXN 700 per vehicle (one-way)
  • Airport shuttle fee per child: MXN 150 (one-way), (up to 11 years old)
  • Valet parking fee: MXN 150 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. 
    For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation.

We should mention

  • One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Emporio Reforma
Emporio Reforma Hotel
Emporio Reforma Hotel Mexico City
Emporio Reforma Mexico City
Emporio Hotel

Emporio Reforma Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 603 out of 1010 reviews
Rating 8 - Good. 257 out of 1010 reviews
Rating 6 - Okay. 75 out of 1010 reviews
Rating 4 - Poor. 33 out of 1010 reviews
Rating 2 - Terrible. 42 out of 1010 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Sai

Stayed 1 night in Oct 2024

2/10 Terrible

Jose

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Tienen fiestas en un salón que está en la planta baja y ponen la música tan fuerte que retumban las habitaciones en el Hotel. Un tal Guillermo dijo que iba hablar con la coordinadora de la fiesta para que bajaran el volumen y solo fue una mentira. Lo peor es que la persona encargada del lobby en lugar de buscar Darme una disculpa o una solución me dijo que tenían un evento hasta las 2:00 a.m. Osea que me tenía que aguantar sin dormir. Lo peor es que dejé una queja para el gerente que olímpicamente ignoró. Es muy triste que echen a perder un Hotel que podría ser excelente por no importarles el huésped. Voy a poner una queja también ante la Profeco por qué no se vale , rente una habitacion de Hotel principalmente para dormir fue lo que menos puede hacer.
Stayed 7 nights in Dec 2024

10/10 Excellent

Yara H.

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel was adequate, comfortable, clean, the drapes were broken, some towels were old, but overall the room was good. The service was excellent. Martin was always ready to help. The Lobby was nice. The cafeteria was very good. The buffet not to my like but had variety of food.
Stayed 4 nights in Dec 2024

10/10 Excellent

Jesus Eduardo Espinosa

Liked: Cleanliness, staff & service, property conditions & facilities
Traffic due to manifesting is terrific
Stayed 8 nights in Nov 2024

6/10 Okay

Cynthia

Travelled with family
Liked: Staff & service
I enjoyed my stay, however I do believe the quality of the hotel is a little in the 3 star rating. It’s old, moldy, and just a bit outdated.
Stayed 5 nights in Nov 2024

8/10 Good

PABLO, Queretaro

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel esta muy bien ubicado. Las instalaciones son bastante buenas, aunque falta algo de mantenimiento en el cuarto. El room service (alimentos) podria mejorar mucho.
Stayed 2 nights in Nov 2024

4/10 Poor

Rebecca

I had a below-average experience at this hotel, Overall, I wouldn’t recommend this hotel unless significant improvements are made. **Cons:** - **Housekeeping:** Inconsistent—some days the room was cleaned, other days it wasn’t. - **Front Desk:** Unhelpful with basic questions, despite being highly staffed. - **Room Misrepresentation:** Booked a room with a "queen size" bed, but the beds were clearly full size. When this was brought up, I was told that’s their standard size and accommodations could only be made with a costly upgrade. Very misleading. - **Amenities Issues:** Room temperature control was faulty, and the rooms smelled of mold. They were also small, with old furniture. When asked for a cot, we were offered a floor cushion instead. - **Service:** Café staff was rude, which added to the disappointment. **Pros:** - The breakfast buffet was excellent. - Lobby bathrooms were clean. - The door staff was friendly and welcoming.
Stayed 4 nights in Nov 2024

10/10 Excellent

ROY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and professional.
Stayed 4 nights in Nov 2024

2/10 Terrible

Francisco

Stayed 1 night in Nov 2024

10/10 Excellent

Grecia Cecilia

Stayed 3 nights in Nov 2024

2/10 Terrible

Bo

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Lacks basic minimum standards of hygiene to the point of a public health hazard: growth of dark visible molds in bath tub grouts all around, unwashed shower curtains that stink, raw sewage gases and odor emanating from the drain, non functioning elevators except for a specific card that only staff has. Unresponsive staff or downright lying to customers when asked about a change to a room that meets minimum requirements or as advertised. In sum a theft and failure to refund when all these issues including a water leakage occurred that required me to find another hotel after testing at least two room in this hotel to avoid cancelling it
Stayed 5 nights in Nov 2024

8/10 Good

Jorge

Business traveller
Liked: Staff & service, room comfort
Strange smell in the hallways...
Stayed 2 nights in Nov 2024

10/10 Excellent

Rodolfo

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a fantastic time with all our other 5 couple friends that came with us
Stayed 4 nights in Oct 2024

10/10 Excellent

oscar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Dennis, Albuquerque

Stayed 2 nights in Oct 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is one of the older ones on reforma. Suitable for a few days. Old lobby and facilities, but that is it's charm from the past! Enjoyed the morning breakfast buffet and the attention given there. Did not enjoy the second shift head bellhop as he was not accommodating nor provided receptus reply to my request. Other than that I recommend this hotel. Checkout was seamless.
Stayed 2 nights in Oct 2024

8/10 Good

Marco

Liked: Cleanliness, staff & service, property conditions & facilities
Nice cozy hotel and good area of Mexico City close to everything that you may need
Stayed 1 night in Oct 2024

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just wonderful. I felt safe with many opciones for transportation and shopping.
Stayed 12 nights in Oct 2024

8/10 Good

Carmelita

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Loved the area, location, The room I stayed at tho was really small, kinda old style but I would highly recommend it
Stayed 1 night in Oct 2024

10/10 Excellent

Erika

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Stay
The staff were super kind and they went out of their way to accommodate us when we arrived super early in the morning. Our room was super clean and I enjoyed the room service. Great location and I will definitely stay again!
Stayed 5 nights in Sep 2024

10/10 Excellent

Todd

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love it !! Staff was so friendly and profesional
Stayed 2 nights in Oct 2024

8/10 Good

Feder

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 5 nights in Sep 2024

2/10 Terrible

GONZALO

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I left my two passports and some cash and the housekeeper or someone else stole them
Stayed 1 night in Sep 2024

6/10 Okay

Salvador

Stayed 4 nights in Sep 2024

10/10 Excellent

Michelle

Stayed 4 nights in Sep 2024