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Doubletree by Hilton Hotel Montgomery Downtown

4.0 star property
4-star hotel near Alabama State University

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Photo gallery for Doubletree by Hilton Hotel Montgomery Downtown

Reception
Exterior
Premium bedding, in-room safe, blackout drapes, iron/ironing board
Premium bedding, in-room safe, blackout drapes, iron/ironing board
Premium bedding, in-room safe, blackout drapes, iron/ironing board

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Parking available
  • Pet-friendly
  • Gym
  • Room service
  • Housekeeping

Explore the area

Map
120 Madison Ave, Montgomery, AL, 36104
  • The Legacy Museum
    ‪6 min walk‬
  • Alabama State Capitol
    ‪9 min walk‬
  • Riverfront Park
    ‪10 min walk‬
  • Montgomery, AL (MGM-Montgomery Regional)
    ‪12 min drive‬

Room options

View all photos for Room

Premium bedding, in-room safe, blackout drapes, iron/ironing board

Room

  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room

Premium bedding, in-room safe, blackout drapes, iron/ironing board

Room

  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room

Premium bedding, in-room safe, blackout drapes, iron/ironing board

Room

  • 28 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, in-room safe, blackout drapes, iron/ironing board

Room, 1 King Bed, Accessible, Non Smoking

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Premium bedding, in-room safe, blackout drapes, iron/ironing board

Deluxe Room, 1 King Bed, Non Smoking

  • 28 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room

Premium bedding, in-room safe, blackout drapes, iron/ironing board

Room

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Accessible, Non Smoking

Premium bedding, in-room safe, blackout drapes, iron/ironing board

Junior Suite, 1 King Bed, Accessible, Non Smoking

  • 30 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room

Premium bedding, in-room safe, blackout drapes, iron/ironing board

Room

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed (2 Room Suite)

Premium bedding, in-room safe, blackout drapes, iron/ironing board

Suite, 1 King Bed (2 Room Suite)

  • 30 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed (2 Room Suite)

Premium bedding, in-room safe, blackout drapes, iron/ironing board

Suite, 1 King Bed (2 Room Suite)

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Double Beds

Premium bedding, in-room safe, blackout drapes, iron/ironing board

Suite, 2 Double Beds

  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room

Premium bedding, in-room safe, blackout drapes, iron/ironing board

Room

  • 28 sq m
  • Sleeps 4
  • 1 King Bed

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About the area

Montgomery

Near the airport.At this hotel, you'll be steps from St. John's Episcopal Church and within a 10-minute walk of Centennial Hill Historic District. Old Alabama Town and Court Square are also within half a mile (1 km).

What's nearby

  • The Legacy Museum - 6 min walk - 0.5 km
  • Civil Rights Memorial - 8 min walk - 0.7 km
  • Montgomery Performing Arts Centre - 8 min walk - 0.7 km
  • Alabama State Capitol - 9 min walk - 0.8 km
  • Riverfront Park - 10 min walk - 0.9 km

Getting around

  • Montgomery Regional Airport (MGM) - 12 min drive

Restaurants

  • ‪Prevail Union Montgomery - ‬5 min walk
  • ‪Pannie-Georgeskitcheni - ‬6 min walk
  • ‪Wendy's - ‬8 min walk
  • ‪Dreamland BBQ - ‬5 min walk
  • ‪Chris' Famous Hotdogs - ‬4 min walk

About this property

Doubletree by Hilton Hotel Montgomery Downtown

4-star hotel near Alabama State University
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A business center and meeting rooms are available.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 10000 square feet (929 square meters) and includes conference space. A 24-hour fitness center, a terrace, and a vending machine are also featured at Doubletree by Hilton Hotel Montgomery Downtown. For a fee, parking is available.

  • 141 guestrooms or units
  • 6 levels
  • Meeting rooms
  • 10000 sq ft of conference space
  • 929 sq m of conference space
  • Built in 1985
  • Deli
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Outdoor picnic space
  • Elevator
  • Bar or lounge
  • Dining venue
Doubletree by Hilton Hotel Montgomery Downtown offers 141 air-conditioned accommodations with laptop-compatible safes and hair dryers. Beds feature premium bedding. LCD televisions come with cable channels.

Bathrooms include shower/tub combinations and complimentary toiletries. This Montgomery hotel provides complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Languages

English

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Property amenities

Family friendly

  • Laundry facilities
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Area shuttle
  • Self parking on site (USD 14 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 6:30 AM to 10:00 AM for a fee: USD 14 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • LCD TV with cable channels

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Limited room service

More

  • Air conditioning
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop-compatible safe
  • Recycling

Policies

Check-in

Check-in time starts at 4:00 PM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75.00 per pet, per stay
  • Weight limit: 50 lbs per pet
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 14 per person
  • Self parking fee: USD 14 per day
  • Pet fee: USD 75.00 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Carte Blanche, debit cards, and cash.

We should mention

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Doubletree Hilton Hotel Montgomery Downtown
Doubletree Hilton Montgomery Downtown
Doubletree Montgomery Downtown
Madison Hotel Montgomery
Doubletree by Hilton Hotel Montgomery Downtown Hotel
Doubletree by Hilton Hotel Montgomery Downtown Montgomery
Doubletree by Hilton Hotel Montgomery Downtown Hotel Montgomery

Doubletree by Hilton Hotel Montgomery Downtown Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 370 out of 958 reviews
Rating 8 - Good. 284 out of 958 reviews
Rating 6 - Okay. 132 out of 958 reviews
Rating 4 - Poor. 95 out of 958 reviews
Rating 2 - Terrible. 77 out of 958 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

6.8/10

Amenities

8.0/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Michael, MOBILE

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 1 night in May 2025

10/10 Excellent

Mikaeel

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was good
Stayed 2 nights in May 2025

2/10 Terrible

Paul

Travelled with family and small children, Business traveller
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
I will NEVER stay at a Doubletree hotel again. I have never stayed at hotel and had to pay for parking. The room was comfortable but the amenities are very limited. I would not recommend this hotel to anyone.
Stayed 2 nights in Feb 2025

10/10 Excellent

Andrew

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff and exceptional service levels!
Stayed 1 night in Feb 2025

6/10 Okay

Red

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
There are no amenities and limited services. Its an old building.
Stayed 2 nights in Feb 2025

8/10 Good

Douglas, Grady

Stayed 1 night in Feb 2025

2/10 Terrible

William

Disliked: Cleanliness, property conditions & facilities
Furniture arrangement causing injuries.
Stayed 2 nights in Feb 2025

4/10 Poor

naseem, hoover

Stayed 1 night in Feb 2025

4/10 Poor

Catherine

Business traveller
Disliked: Cleanliness, property conditions & facilities
The room had bugs
Stayed 2 nights in Feb 2025

6/10 Okay

Susan

You must ask for service if you want your room maintained. There is a tiny sticker in the upper corner of a mirror. There was a vacuum cleaner in the hall, I guess if you wanted to use it. Likewise there was a bin for you to dump towels. Never seen anything like this especially at DoubleTree. When I had leftover food. The front desk person told me, just leave it in the hallway. Disappointing service for this caliber of hotel!!
Stayed 4 nights in Jan 2025

8/10 Good

William

Stayed 1 night in Jan 2025

2/10 Terrible

Chaquinta

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

2/10 Terrible

Jon

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

4/10 Poor

Laura

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The entry door from the garage was broken. There was no sign to indicate that it was broken therefore I was locked out and had to walk around on the street to get back in. The lock on my room door stopped working and I was told to lift the door for it to lock. I was flabbergasted. Each time we closed the door we needed to lift the door. No one from the front desk offered apologies, offered another room, or offered a discount. Nothing was said, not even a we are sorry for your inconvenience, which is awful customer service. For 2 days, to lock our door, we were left lifting a heavy door. A better hotel was a block away. Lesson learned. Pay the extra money!
Stayed 3 nights in Nov 2024

10/10 Excellent

Jaylen

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Dec 2024

10/10 Excellent

Jody

Liked: Cleanliness, staff & service, property conditions & facilities
Always courteous and prompt. We stay here often.
Stayed 1 night in Dec 2024

10/10 Excellent

John J

Stayed 2 nights in Nov 2024

4/10 Poor

Paulyn

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
It took 3 rooms before it was just right. Arrive past 7pm from a long drive from New Orleans. Bobby from front desk gave us room 513, but when we opened it, there was clothes and things all over the bed. So went down and reported. Bobby gave me a complimentary breakfast and new room 512. When we entered the room, it was dirty- stain on the bed, carpet dirt & debris all over, awful smell, remote for TV was missing and hair on the bathroom sink, toilet bowl and tub. I went down again, reported and I asked to talk to supervisor. GM Moe apologized, gave me a complimentary parking and new room 528. It was a bit cleaner than the former but still need improvement. Also in the morning, I needed to go down the front desk to pick up hair dryer because housekeeping can't bring it up to me when there should be one in the first place. The staff especially GM Moe tried to resolve the inconvenience with out argument and complementaries. I and my family were definitely stunt that this was part of Hilton hotels but does not meet the expectation.
Stayed 1 night in Dec 2024

6/10 Okay

Monica

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Nov 2024

2/10 Terrible

Jamie

Stayed 7 nights in Nov 2024

6/10 Okay

Blake

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I didn’t like for one how i asked i think 3 times for a new tv remote because mine was broken and i never received one. The place could definitely use some remodeling as well furniture was worn in and looked old.
Stayed 1 night in Nov 2024

10/10 Excellent

Paul

Stayed 1 night in Nov 2024

4/10 Poor

JENNIFER

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The property seemed very old
Stayed 2 nights in Nov 2024

4/10 Poor

Tristan

Stayed 2 nights in Oct 2024

4/10 Poor

Karyn

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Expected a lot more from the Hilton Brand

This property has been just given exterior cosmetic upgrades. The interior of the room is dated but what makes it worse is the dirty condition. I can accept old furniture but layers of dust on lamps, chairs. And the corners of the bed are unacceptable. I have indoor allergies and they were flaring up. There was hair in the bathroom that didn’t belong to us and the carpet had not been vacuumed. I could see crumbs as we checked in. I asked for the room to be properly and dusted at the front desk and she said she would send someone. The conditions were so bad that I complained to the property manager on staff and he was dismissive and said the property is old. There were glasses left in the hallway from rol services from the room next door. It remained there for 48 hours. I do. Lay asked again to removed the glass once it was broken. We used the gym and the equipment was fine but the water cooler was broken. I truly feel like I wasted my ml ey at this location. I usually stay at Hilton’s and this was my worst experience.
Dirty windows
Nasty curtians
Ripped up chair
Crusted dust in chair
Stayed 3 nights in Nov 2024