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Sheraton Grand Panama

4.0 star property
4-star family-friendly resort near Multiplaza Pacific Mall, connected to the convention center

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Photo gallery for Sheraton Grand Panama

View from property
Couples treatment rooms, sauna, hot tub, Turkish bath, body treatments
Lobby
Property amenity
Couples treatment rooms, sauna, hot tub, Turkish bath, body treatments

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Pet-friendly

Explore the area

Map
Via Israel And 77th Street, Panama City, Panama, 0819-05896
  • Multiplaza Pacific Mall
    ‪13 min walk‬
  • Panama Viejo
    ‪5 min drive‬
  • Albrook Shopping Mall
    ‪6 min drive‬
  • Panama City (PTY-Tocumen Intl.)
    ‪13 min drive‬

Room options

View all photos for Executive Suite, 1 King Bed, City View

Executive Suite, 1 King Bed, City View | Living room

Executive Suite, 1 King Bed, City View

  • 56 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 2 Queen Beds

Premium bedding, down comforters, Select Comfort beds, minibar

Club Room, 2 Queen Beds

  • 31.0 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Club Room, 1 King Bed

Beach/ocean view

Club Room, 1 King Bed

  • 26 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds

Premium bedding, down comforters, Select Comfort beds, minibar

Deluxe Room, 2 Queen Beds

  • 31 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed

Beach/ocean view

Deluxe Room, 1 King Bed

  • 26 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

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About the area

Panama City

San Francisco stay.Your stay at this San Francisco resort places you within 3 miles (5 km) of Multiplaza Pacific Mall and Cinta Costera. Also, Panama Viejo is within 3 miles (5 km) and Albrook Shopping Mall is within 6 miles (10 km).
View more Resorts in Panama CityOpens in a new window

What's nearby

  • ATLAPA Conventions Center - 1 min walk - 0.1 km
  • Multiplaza Pacific Mall - 13 min walk - 1.1 km
  • Cinta Costera - 4 min drive - 4.7 km
  • Panama Viejo - 5 min drive - 4.1 km
  • Albrook Shopping Mall - 6 min drive - 7.6 km

Getting around

  • Iglesia del Carmen Station - 5 min drive
  • Panama City Passenger Station - 18 min drive
  • Tocumen Intl. Airport (PTY) - 13 min drive

Restaurants

  • ‪Parrillada Jimmy's - ‬6 min walk
  • ‪El chuzo de Alejo - ‬5 min walk
  • ‪Portola Restaurant Lounge - ‬6 min walk
  • ‪Pizza Is Love - ‬5 min walk
  • ‪Roadsters Dinners - ‬2 min walk

About this property

Sheraton Grand Panama

4-star family-friendly resort near Multiplaza Pacific Mall, connected to the convention center
Sheraton Grand Panama offers its guests a full-service spa, outdoor tennis courts, and an outdoor pool. There are 3 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A business center, 21 meeting rooms, and limo/town car service are available. Event space at this resort measures 6329 square feet (588 square meters) and includes a conference center. A 24-hour health club, a sauna, and spa services are also featured at the family-friendly Sheraton Grand Panama. Free self parking is available.

This 4-star Panama City resort is smoke free.

  • 1 building
  • 356 guestrooms or units
  • 15 levels
  • 3 dining venues
  • 2 bars or lounges
  • 6329 sq ft of conference space
  • 588 sq m of conference space
  • Built in 1982
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Coffee shop
  • Bar by the pool
Sheraton Grand Panama offers 356 accommodations with minibars and laptop-compatible safes. Select Comfort beds feature down comforters and premium bedding. 48-inch LED televisions come with premium cable channels and pay movies. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Panama City resort provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Hypo-allergenic bedding and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Ygia Spa y Fitness Center has 2 treatment rooms including rooms for couples. Services include facials, body scrubs, and body treatments. The spa is equipped with a sauna, a hot tub, and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. Children under 16 years old are not allowed in the spa without adult supervision. Guests under 16 years old are not allowed in the spa.

Languages

English, Spanish

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Property amenities

Family friendly

  • Free rollaway/extra bed
  • In-room babysitting (surcharge)
  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Area shuttle (surcharge)
  • Beach shuttle (surcharge)
  • Cruise terminal shuttle (surcharge)
  • Ferry terminal shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Theme park shuttle (surcharge)
  • Limo/town car service
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: PAB 21 for adults and PAB 10.50 for children
  • 2 bars/lounges
  • 3 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Things to do

  • 24-hour health club
  • 3 outdoor tennis courts
  • Designer stores
  • Fitness classes
  • Full-service spa
  • Outdoor pool
  • Piano
  • Playground
  • Sauna
  • Shopping
  • Steam room
  • Tennis lessons
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 48-inch LED TV with premium cable channels
  • Pay movies

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Free rollaway/extra bed
  • Hypo-allergenic bedding
  • Premium bedding
  • Select Comfort mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the cruise terminal (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: PAB 25 per pet, per night
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately PAB 21 for adults and PAB 10.5 for children
  • Pet fee: PAB 25 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Union Pay. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Guests may experience noise disturbance due to nearby construction work.

Property is also known as

Panama Sheraton Hotel
Sheraton Hotel Panama
Sheraton Panama
Sheraton Panama Hotel
Sheraton Grand Panama Hotel
Sheraton Panama City Hotel Panama City
Four Points Panama City
Sheraton Panama City
Panama City Four Points
Four Points By Sheraton Panama Hotel Panama City
4 Points By Sheraton Panama
Sheraton Grand Panama City
Sheraton Grand Panama Resort
Panama City Sheraton
Sheraton Grand Panama Panama City
Sheraton Panama Hotel Convention Center
Sheraton Grand Panama Resort
Sheraton Grand Panama Panama City
Sheraton Grand Panama Resort Panama City

Sheraton Grand Panama Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 442 out of 871 reviews
Rating 8 - Good. 276 out of 871 reviews
Rating 6 - Okay. 81 out of 871 reviews
Rating 4 - Poor. 39 out of 871 reviews
Rating 2 - Terrible. 33 out of 871 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Hector

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Has everything a hotel had to offer and the food was excellent
Stayed 1 night in Feb 2025

10/10 Excellent

Jhette

Stayed 1 night in Feb 2025

10/10 Excellent

Daniel

Stayed 3 nights in Jan 2025

10/10 Excellent

Youhanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An excellent hotel, with an excellent location amazing view to the ocean and friendly helpful staff. I sincerely recommend it for tourists especially the first time visitors.
Stayed 5 nights in Jan 2025

8/10 Good

Alejandro, Panama

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
In general, it was ok. But I think the staff can be better. Some parts of the hotel look old and needs some maintenance (for example, the cover of the key reader in my room fell out and the sign of the hotel in the top looks old). Regarding the staff, I arrived a little bit early (like 45 minutes) and I asked the lady in the front desk if she could check in earlier and she said there was no way and when I asked for options, she just keep saying no. Then I asked if I could use the pool until check in time and she said they will charge me (for using the pool less than 40 minutes). So I had to just sit in the front desk. When there were 20 minutes left to check in time, I tried with another lady and she help me out right away and I have my room almost inmediately. In the night, I wanted to order some room service and there was no menu on the room (they were suppossed to give me a QR Code on the front desk during check in, but they did not, so they have to bring me one). I ordered several food items including a lemonade and 30 minutes later they called me to tell me they have no lemons (how do you run out of lemons in a hotel). Anyway...the rest of the stay was good. But given the service, the price is too much versus the service you receive.
Stayed 1 night in Jan 2025

10/10 Excellent

Olga, MEDLEY

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Although the rooms could use some updating , they were very clean and towels/linen smelled fresh.
Stayed 3 nights in Jan 2025

8/10 Good

Elisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quiet and comfy

The room was much smaller than I remembered! But I could not hear any of my neighbors and it was spotlessly clean!
Stayed 1 night in Jan 2025

6/10 Okay

Karen

One night in Panama City

Assigned room had not been cleaned. Needed to switch to another one.
Stayed 1 night in Jan 2025

10/10 Excellent

Quyen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best hotel in Panama city

Love the gym, free spa facility that includes a sauna, a steam room, jacuzzi tub. For business traveller, the ethernet cable works best. All standard rooms have smart TVs as supposed to other 4* hotels where smart TV is only available in suites
Stayed 2 nights in Jan 2025

8/10 Good

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Well situated.
Stayed 4 nights in Dec 2024

10/10 Excellent

David

Travelled with partner
Liked: Amenities
Gustavo at the front desk made a difference in our stay.
Stayed 4 nights in Dec 2024

10/10 Excellent

Mahadevan

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and amenities. Room was nice and quiet. Great staff
Stayed 2 nights in Dec 2024

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Great service
Stayed 1 night in Dec 2024

10/10 Excellent

Tatiana Isabel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 11 nights in Oct 2024

10/10 Excellent

Ryan

Stayed 2 nights in Dec 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was terrific!
Stayed 7 nights in Dec 2024

10/10 Excellent

Gregory

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Misael

Business traveller
Liked: Cleanliness, staff & service
Stayed 3 nights in Nov 2024

10/10 Excellent

Pantallas y Digitales

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Oliver

Very nice, lovely staff.
Stayed 1 night in Nov 2024

10/10 Excellent

Shahida

Liked: Cleanliness, staff & service, property conditions & facilities
Thanks Roger (Front Desk) for the recommendations. Sheraton never disappoints.
Stayed 3 nights in Nov 2024

10/10 Excellent

Emilie y patricia

Liked: Cleanliness
Stayed 1 night in Nov 2024

10/10 Excellent

Paul

Stayed 2 nights in Nov 2024

8/10 Good

LUIS

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Fidelia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk staff was extremely hepful with suggestions of local tours and experiences. They were also quite thoughtful- sent a birthday cake to my mom's room. They added joy to our overall experience
Stayed 3 nights in Oct 2024