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Best Western Plus Saint John Hotel & Suites

4.0 star property
4-star hotel near Rockwood Park

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Photo gallery for Best Western Plus Saint John Hotel & Suites

Exterior
Point of interest
Lobby
Standard Room, 1 King Bed, Non Smoking, Jetted Tub
Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Parking included
  • Gym
  • 24/7 front desk
  • Breakfast included
  • Laundry

Explore the area

Map
55 Majors Brook Drive, Saint John, NB, E2J0B2
  • Saint Joseph's Hospital
    ‪6 min drive‬
  • Saint John City Market
    ‪6 min drive‬
  • King's Square
    ‪6 min drive‬
  • Saint John, NB (YSJ)
    ‪15 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Jetted Tub

Standard Room, 1 King Bed, Non Smoking, Jetted Tub

Standard Room, 1 King Bed, Non Smoking, Jetted Tub

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking (Larger Room;with Sofabed)

Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, 1 King Bed, Non Smoking (Larger Room;with Sofabed)

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

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Pool

Hampton Inn & Suites Saint John

  • Pool
  • Breakfast included
  • Pet-friendly
  • Waterslide
4.2 out of 5, Very good, (1008)
The price is CA $112
per night
CA $133 total
includes taxes & fees
2 Mar - 3 Mar
Hampton Inn & Suites Saint John

About the area

Saint John

Near the airport.Within 6 miles (10 km) of this Saint John hotel, you'll find Rockwood Park and Saint Joseph's Hospital. Harbour Station and Saint John Imperial Theatre are also within 6 miles (10 km).

What's nearby

  • Saint Joseph's Hospital - 6 min drive
  • Harbour Station - 6 min drive
  • Saint John Trade and Convention Centre - 7 min drive
  • Saint John Regional Hospital - 11 min drive
  • Bay Ferries - 11 min drive

Getting around

  • Saint John, NB (YSJ) - 15 min drive

Restaurants

  • ‪Tim Hortons - ‬4 min drive
  • ‪Tim Hortons - ‬7 min walk
  • ‪McDonald's - ‬6 min walk
  • ‪A&W Restaurant - ‬6 min walk
  • ‪Wendy's - ‬9 min walk

About this property

Best Western Plus Saint John Hotel & Suites

4-star hotel near Rockwood Park
Best Western Plus Saint John Hotel & Suites offers its guests an indoor pool and a fitness center. A computer station is on site, and both WiFi and wired Internet are free in public spaces. A 24-hour business center and a meeting room are available. Free breakfast is served daily. Event space at this hotel measures 1130 square feet (105 square meters) and includes a conference center. A vending machine, multilingual staff, and a picnic area are also featured at the business-friendly Best Western Plus Saint John Hotel & Suites. Free self parking is available.

This 4-star Saint John hotel is smoke free.

  • 77 guestrooms or units
  • 4 levels
  • 1130 sq ft of conference space
  • 105 sq m of conference space
  • Built in 2008
  • Full breakfast (free)
  • Business center (24 hours)
  • Conference center
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
Best Western Plus Saint John Hotel & Suites offers 77 air-conditioned accommodations with MP3 docking stations and complimentary newspapers. Accommodations offer separate sitting areas. 42-inch LED televisions come with cable channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Languages

English, Filipino, French, Korean, Portuguese, Romanian, Spanish, Ukrainian

Property amenities

Family friendly

  • Free cribs/infant beds
  • Indoor pool
  • Laundry facilities
  • Refrigerator
  • Rollaway/extra beds (surcharge)

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available 6:00 AM–10:00 AM on weekdays and 7:00 AM–10:00 AM on weekends

Things to do

  • Fitness center
  • Indoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 42-inch LED TV
  • Cable channels
  • MP3 dock

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Desk
  • Desk chair
  • Free local calls
  • Free newspapers
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CAD 15.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of CAD 100 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: CAD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, and Diners Club. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

We should mention

  • Up to 2 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

National rating

This property has received its official star rating from Canada Select.

Property is also known as

BEST WESTERN PLUS Saint John
BEST WESTERN PLUS Saint John Hotel
BEST WESTERN Saint John
Saint John BEST WESTERN
BEST WESTERN PLUS Saint John Hotel & Suites New Brunswick
Best Western Plus Saint John Hotel And Suites
Best Western Plus Saint John Hotel Saint John
BEST WESTERN PLUS Saint John Hotel Suites
Best Plus Saint John & Suites
Best Western Plus Saint John Hotel & Suites Hotel
Best Western Plus Saint John Hotel & Suites Saint John
Best Western Plus Saint John Hotel & Suites Hotel Saint John

Best Western Plus Saint John Hotel & Suites Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 476 out of 877 reviews
Rating 8 - Good. 305 out of 877 reviews
Rating 6 - Okay. 51 out of 877 reviews
Rating 4 - Poor. 19 out of 877 reviews
Rating 2 - Terrible. 26 out of 877 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

TIMOTHY

Liked: Cleanliness, staff & service, property conditions & facilities
Always good, have stayed several times
Stayed 1 night in Nov 2024

10/10 Excellent

Amanda

Travelled with family, Travelled with family and small children, Travelled with partner, Travelled with group
Liked: Cleanliness, amenities
Clean, friendly, inviting and modern
Stayed 1 night in Nov 2024

10/10 Excellent

Leanne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean room. The staff were nice and very helpful. Location was great, close to lots of shopping. The breakfast wasn't really fresh and ran out of items. The coffee was ok. Overall, would stay here again.
Stayed 1 night in Nov 2024

8/10 Good

Deborah

Stayed 1 night in Oct 2024

10/10 Excellent

Gilbert

Liked: Cleanliness, staff & service, property conditions & facilities
Very very good
Stayed 2 nights in Nov 2024

2/10 Terrible

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
Was very noisy
Stayed 1 night in Nov 2024

10/10 Excellent

Jose

Stayed 2 nights in Oct 2024

10/10 Excellent

Marc

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Lorie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Shane

Liked: Amenities
Room was clean. Staff was friendly and helpful good breakfast and some healthy snacks.
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Shelly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wick trip to st John
Clean rooms, good breakfast. Near an area with lots of shopping.
Stayed 2 nights in Sep 2024

10/10 Excellent

Lisa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We only stay at this hotel while visiting Saint John! We have tried others but were not as clean or updated. Im more about cleanliness and this hotel is great everytime. Staff are always great, too! We reported an electrical smell in one room and right away we were upgraded to another room! The breakfast is also great 😊
Stayed 2 nights in Oct 2024

2/10 Terrible

Darrin

Liked: Cleanliness
Disliked: Staff & service
Construction at hotel. Expedia app listed this only by clicking a link, not on the reservation page. There was staging set up outside our third floor window. A 8 am construction started directly outside our window. If curtains were open the workers could have seen fully into the room. On the elevator to breakfast noticed a small notice posted about the construction and the offer to ask for another room if available. Nothing was verbally mentioned to me at check in. Was charged full price for the room. Complained to manager the next morning and the best I got was an apology.
Stayed 1 night in Oct 2024

8/10 Good

Jim

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room. Breakfast was very good as well.
Stayed 2 nights in Sep 2024

10/10 Excellent

John

Stayed 1 night in Aug 2024

8/10 Good

Carol

Liked: Cleanliness
Stayed 2 nights in Sep 2024

8/10 Good

Alfred F.

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was under construction, but we were still able to enjoy our stay.
Stayed 1 night in Sep 2024

8/10 Good

Monica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Liked the hotel and staff; didn't care for the remodeling of the entrance. Two king-sized beds made the room rather small. The sofa chair needed a firm seat cushion.
Stayed 4 nights in Sep 2024

8/10 Good

Matthew

Liked: Cleanliness, staff & service
I liked the cleanliness.
Stayed 1 night in Sep 2024

10/10 Excellent

LINDA

Liked: Cleanliness, staff & service, property conditions & facilities
I loved the customer service here at the hotel. Clean and what I needed and wanted.
Stayed 1 night in Sep 2024

8/10 Good

Marilyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Renovating during stay but effect minimal
Stayed 1 night in Aug 2024

10/10 Excellent

Avery

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Aug 2024