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Hilton Garden Inn Watertown/Thousand Islands

3.0 star property
3-star guestrooms with free WiFi

Choose dates to view prices

Photo gallery for Hilton Garden Inn Watertown/Thousand Islands

Exterior
Exterior
Reception
Courtyard
Lobby

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Bar
  • Pool
  • Room service
  • Breakfast available
  • Gym

Explore the area

Map
1290 Arsenal Street, Watertown, NY, 13601
  • Salmon Run Mall
    ‪15 min walk‬
  • Kostyk Field
    ‪3 min drive‬
  • Jefferson Community College
    ‪3 min drive‬
  • Watertown, NY (ART-Watertown Intl.)
    ‪8 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible (Hearing)

In-room safe, desk, iron/ironing board, free cribs/infant beds

Room, 1 King Bed, Accessible (Hearing)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

In-room safe, desk, iron/ironing board, free cribs/infant beds

Room, 2 Queen Beds, Accessible (Hearing)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed

In-room safe, desk, iron/ironing board, free cribs/infant beds

Junior Suite, 1 King Bed

  • 22 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed (Drinks & Snacks)

In-room safe, desk, iron/ironing board, free cribs/infant beds

Room, 1 King Bed (Drinks & Snacks)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

In-room safe, desk, iron/ironing board, free cribs/infant beds

Room, 1 King Bed

  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Drinks & Snacks)

In-room safe, desk, iron/ironing board, free cribs/infant beds

Room, 2 Queen Beds (Drinks & Snacks)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Business Suite, 1 King Bed

Business Suite, 1 King Bed

Business Suite, 1 King Bed

  • 22 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Jetted Tub

Room, 1 King Bed, Jetted Tub

Room, 1 King Bed, Jetted Tub

  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing) | Living area

Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds

In-room safe, desk, iron/ironing board, free cribs/infant beds

Room, 2 Queen Beds

  • 22 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

In-room safe, desk, iron/ironing board, free cribs/infant beds

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

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  • Free WiFi
4.6 out of 5, Wonderful, (1004)
The price is CA $159
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About the area

Watertown

In Watertown .You'll find Salmon Run Mall and Kostyk Field within 2 miles (3 km) of this hotel. Jefferson Community College and Sci-Tech Center of Northern New York are also within 2 miles (3 km).

What's nearby

  • Salmon Run Mall - 15 min walk
  • Jefferson Community College - 3 min drive
  • Samaritan Medical Center - 6 min drive
  • Thompson Park - 7 min drive
  • Fort Drum - 16 min drive

Getting around

  • Watertown, NY (ART-Watertown Intl.) - 8 min drive

Restaurants

  • ‪Starbucks - ‬5 min walk
  • ‪McDonald's - ‬14 min walk
  • ‪Texas Roadhouse - ‬13 min walk
  • ‪Cracker Barrel - ‬2 min drive
  • ‪Olive Garden - ‬11 min walk

About this property

Hilton Garden Inn Watertown/Thousand Islands

3-star guestrooms with free WiFi
Hilton Garden Inn Watertown/Thousand Islands offers its guests an indoor pool, a hot tub, and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Event space at this hotel measures 6351 square feet (590 square meters) and includes a conference center. A vending machine, multilingual staff, and a garden are also featured at the business-friendly Hilton Garden Inn Watertown/Thousand Islands. Free self parking is available.

Smoking is allowed in designated areas at this 3-star Watertown hotel.

  • 1 building
  • 136 guestrooms or units
  • 4 levels
  • Meeting rooms
  • 6351 sq ft of conference space
  • 590 sq m of conference space
  • Built in 2011
  • Charging station for electric cars
  • Conference center
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Wedding services available
  • Garden
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Hilton Garden Inn Watertown/Thousand Islands offers 136 air-conditioned accommodations with safes and coffee/tea makers. 37-inch flat-screen televisions come with cable channels. Refrigerators and microwaves are provided.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

Languages

English, German

Property amenities

Family friendly

  • Free cribs/infant beds
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Refrigerator
  • Rollaway/extra beds (surcharge)

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Electric car charging station on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Full breakfast available for a fee daily 6 AM–11:30 AM: USD 15.95 for adults and USD 6.95 for children
  • 1 restaurant
  • 1 bar
  • Room service available
  • Coffee/tea in common area(s)

Things to do

  • Fitness center
  • Indoor pool
  • Hot tub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 37-inch flat-screen TV
  • Cable channels

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cribs/infant beds
  • Rollaway/extra beds (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Microwave
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Free newspapers (weekdays)
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 4 PM
Contactless check-in available
Express check-in available

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 15.95 for adults and USD 6.95 for children
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, debit cards, and cash. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Garden Inn Thousand Islands
Hilton Garden Inn Watertown Thousand Islands
Hilton Garden Thousand Islands
Hilton Garden Watertown Thousand Islands
Hilton Garden Inn Watertown/Thousand Islands Watertown
Hilton Garden Watertown/Thousand Islands Watertown
Hilton Garden Watertown/Thousand Islands
Hilton Garn WatertownThousand
Hilton Garden Inn Watertown/Thousand Islands Hotel
Hilton Garden Inn Watertown/Thousand Islands Watertown
Hilton Garden Inn Watertown/Thousand Islands Hotel Watertown

Hilton Garden Inn Watertown/Thousand Islands Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 614 out of 927 reviews
Rating 8 - Good. 229 out of 927 reviews
Rating 6 - Okay. 51 out of 927 reviews
Rating 4 - Poor. 20 out of 927 reviews
Rating 2 - Terrible. 13 out of 927 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Arlo

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean room and quiet enjoy the jetted tub in the room
Stayed 1 night in Dec 2024

4/10 Poor

daniel

Disliked: Cleanliness
Stayed 1 night in Nov 2024

8/10 Good

amy

Travelled with family
The staff weee helpful, clean place, restaurant was good.
Stayed 1 night in Nov 2024

10/10 Excellent

Mark

Stayed 1 night in Oct 2024

10/10 Excellent

O'Dene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Oct 2024

10/10 Excellent

W, Souderton

Liked: Cleanliness, staff & service, property conditions & facilities
Great location for all local tourism and business.
Stayed 2 nights in Sep 2024

10/10 Excellent

Patricia

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We only stayed one night for a retirement party. It is a nice hotel, clean, quiet, convenient to the highway
Stayed 1 night in Oct 2024

10/10 Excellent

Joyce

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

IRMA

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very helpful in getting me a different room since the one l was originally given had too much noise coming from the freeway.
Stayed 1 night in Oct 2024

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Lloyd

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

6/10 Okay

A

Liked: Cleanliness, staff & service, room comfort
Hilton Garden Inn, Watertown, NY October stay
I was disappointed with the air-conditioning/heating automated system which required us to call the front desk each time a change was needed. Temperature automatically went down to 68F whenever you left the room. Cold and inconvenient. The door key had to be reset constantly, meaning many trips back to the front desk for the key to be reset. The room TV remote is difficult to master. It is unnecessarily complicated and frustrating.
Stayed 2 nights in Oct 2024

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an absolutely lovely experience here. The staff was friendly and helpful with our questions about the area. The hotel was clean, and had the amenities we wanted. Plus, the location to local shopping and restaurants, and the proximity to I81 can't be beat.
Stayed 2 nights in Sep 2024

10/10 Excellent

Debby-Ann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Christina

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was great. Staff was amazing. Front of house staff at the American Grille was very accommodating of us and super helpful with my pajamas clad toddler trying to "help" mommy with breakfast. Will absolutely stay here again
Stayed 1 night in Aug 2024

10/10 Excellent

Mike

Stayed 2 nights in Sep 2024

10/10 Excellent

Joseph

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great service, clean room, nothing to complain about! Would stay again!
Stayed 1 night in Aug 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Corey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Cheri

Travelled with group
Liked: Cleanliness, staff & service, amenities
Nice, clean facility.
Stayed 1 night in Aug 2024

10/10 Excellent

Robert

Business traveller
Liked: Property conditions & facilities
Staff was very friendly and attentive, restaurant was excellent. Will plan to stay here again when I’m working in this area.
Stayed 1 night in Aug 2024

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities
M
Stayed 1 night in Aug 2024

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2024

10/10 Excellent

TAHIR

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very nice
Stayed 1 night in Aug 2024