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Wilkes-Barre Inn and Suites

3.0 star property
3-star hotel near Mohegan Sun Arena at Casey Plaza

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Photo gallery for Wilkes-Barre Inn and Suites

Courtyard view
Meeting facility
Lobby
Free daily full breakfast
Lobby

Reviews

6.0 out of 10

Popular amenities

  • Bar
  • Breakfast included
  • Room service
  • Housekeeping
  • Laundry
  • 24/7 front desk

Explore the area

View in a map
880 Kidder Street, Wilkes-Barre, PA, 18702
  • Place, Wyoming Valley Mall: Wilkes-Barre Township
    ‪8 min walk‬
  • Place, Mohegan Sun Arena at Casey Plaza
    ‪19 min walk‬
  • Place, Mohegan Sun at Pocono Downs
    ‪4 min drive‬
  • Airport, Wilkes-Barre, PA (AVP-Scranton Intl.)
    ‪10 min drive‬

Room options

View all photos for Standard Room

Premium bedding, Select Comfort beds, soundproofing, iron/ironing board

Standard Room

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Premium bedding, Select Comfort beds, soundproofing, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Smoking

Premium bedding, Select Comfort beds, soundproofing, iron/ironing board

Standard Room, 1 King Bed, Smoking

  • 19 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

  • 19 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking

  • 22 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About the area

Wilkes-Barre

City center stay.Within 3 miles (5 km) of this Wilkes-Barre hotel, you'll find Mohegan Sun Arena at Casey Plaza and Wilkes-Barre General Hospital. Mohegan Sun at Pocono Downs and F. M. Kirby Center for the Performing Arts are also within 3 miles (5 km).

What's nearby

  • Wyoming Valley Mall: Wilkes-Barre Township - 8 min walk - 0.7 km
  • Mohegan Sun Arena at Casey Plaza - 19 min walk - 1.6 km
  • Mohegan Sun at Pocono Downs - 4 min drive - 3.6 km
  • F. M. Kirby Center for the Performing Arts - 7 min drive - 4.0 km
  • Montage Mountain Ski Resort - 16 min drive - 23.3 km

Getting around

  • Lehigh Valley Intl. Airport (ABE) - 66 min drive

Restaurants

  • ‪Sheetz - ‬2 min walk
  • ‪McDonald's - ‬6 min walk
  • ‪Royal House Buffet - ‬11 min walk
  • ‪Starbucks - ‬8 min walk
  • ‪Sonic Drive-In - ‬7 min walk

About this property

Wilkes-Barre Inn and Suites

3-star hotel near Mohegan Sun Arena at Casey Plaza
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi and wired Internet.

Business amenities include a business center and a meeting room. Event space at this hotel measures 4682 square feet (435 square meters) and includes conference space. Barbecue grills, a vending machine, and multilingual staff are also featured at Wilkes-Barre Inn and Suites. Self parking is free.

Smoking is allowed in designated areas at this 3-star Wilkes-Barre hotel.

  • 114 guestrooms or units
  • 2 levels
  • 2 buildings
  • 4682 sq ft of conference space
  • 435 sq m of conference space
  • Full breakfast (free)
  • Business facilities
  • Conference space
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Front-desk safe
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • ATM
  • Smoking in designated areas
  • Water dispenser
  • Bar or lounge
  • Dining venue
Wilkes-Barre Inn and Suites offers 114 accommodations with coffee/tea makers and hair dryers. Select Comfort beds feature premium bedding. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations with rainfall showerheads, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Televisions come with premium cable channels and pay movies. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

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Property amenities

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site

Food and drink

  • Free full breakfast available daily 6:00 AM to 8:00 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Bicycle rentals
  • Shopping mall

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • No elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • Pay movies
  • TV with premium cable channels

Bedroom

  • Premium bedding
  • Select Comfort mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • LED lighting
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 20 years old and younger stay free when using existing bedding. Children may not be eligible for complimentary breakfast.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: Google Pay, Apple Pay, and Cash App
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, JCB International, Carte Blanche, debit cards, cash, mobile payments, Google Pay, Apple Pay, and Cash App. This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    Cashless payment methods are available for all transactions.

We should mention

  • Up to 4 children 20 years old and younger stay free in the same room as the parent or guardian when using existing bedding. Children might not be eligible for free breakfast.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Quality Inn Wilkes Barre
Quality Wilkes Barre
Wilkes Barre Inn And Suites
Wilkes-Barre Inn and Suites Hotel
Wilkes-Barre Inn and Suites Wilkes-Barre
Wilkes-Barre Inn and Suites Hotel Wilkes-Barre
Quality Inn Suites Conference Center Wilkes Barre

Wilkes-Barre Inn and Suites Reviews

Reviews

6.0
Rating 10 - Excellent. 285 out of 1008 reviews
Rating 8 - Good. 140 out of 1008 reviews
Rating 6 - Okay. 126 out of 1008 reviews
Rating 4 - Poor. 127 out of 1008 reviews
Rating 2 - Terrible. 330 out of 1008 reviews

5.4/10

Cleanliness

6.2/10

Staff & service

5.2/10

Amenities

5.0/10

Property conditions & facilities

5.4/10

Eco-friendliness

Reviews

10/10 Excellent

WILLIAM, FRAMINGHAM

Travelled with family
Liked: Cleanliness, amenities
As clean as an old room could be. Friendly staff.
Stayed 1 night in Dec 2025

10/10 Excellent

José

Liked: Cleanliness, staff & service, property conditions & facilities
Great for its price
Stayed 4 nights in Aug 2025

10/10 Excellent

Anthony

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very nice and compliant with us and our animals
Stayed 5 nights in Aug 2025

2/10 Terrible

Randy

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There are several abandon vehicle's all over the parking lot, there are drug addicts, drug dealers and prostitute's walking around the parking lot AND renting rooms there. The property itself, even in the early afternoon, is unsafe. I checked in and decided that I couldn't trust my vehicle there over night, and ultimately, it's not a safe environment. I could get attacked or robbed while walking back to my room, after the wedding I attended in Dallas, PA. It's not safe. The room selled like smoke and the comforter smelled like a sweaty shirt after a workout. The room was dirty, too. They painted the bathtub because you can see the paint chipping off it. It was nothing short of disgusting, I checked out one hour after I checked in.
Stayed 1 night in Aug 2025

2/10 Terrible

David

Disliked: Cleanliness, staff & service, property conditions & facilities
This place is so run down. Most of the guests were young hoodlums running around, acting out and arguing with each other. We do not recommend this place!
Stayed 1 night in Aug 2025

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

2/10 Terrible

luis

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Didnt feel completely safe with the sketchy folk a

Chose not to spend the night
Stayed 1 night in Aug 2025

2/10 Terrible

Neyaj

Stayed 1 night in Aug 2025

10/10 Excellent

Tyshawn

Stayed 1 night in Aug 2025

8/10 Good

Leon, Charlottesville

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fair
Stayed 1 night in Aug 2025

2/10 Terrible

Elizabeth

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 5 nights in Aug 2025

2/10 Terrible

Mary

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Shut them down!

Absolutely horrible-deplorable conditions! Blood secretion on the bedding! Large whole in bathroom wall…. Broken plaster in shower… hair and used soap.. smelled like cigarettes- non smoking room .. no working smoke/fire alarm… management‘unavailable’ to discuss my concerns.. had to leave the premises.. unsafe and unsanitary. I will love a refund
Stayed 1 night in Aug 2025

6/10 Okay

Miguel

Disliked: Cleanliness, staff & service, property conditions & facilities
Bathroom was not clean. There was soap from a previous stay and shampoo left in the shower. It was certain type of hair on the floor in the rest of the bathroom as well and to top it off there was a small cherry tomato in the sink drain that Seem to clog the sink. To front desk about it they said they were sent. I went to clean it before I returned there after work and nothing was done. I said the same thing the next morning before I left for work when I returned again later on that evening again nothing was done or clean
Stayed 2 nights in Aug 2025

4/10 Poor

Omar

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
The room that was given was still occupied. The 2nd room was dirty, holes in the wall picture on wall had broken glass frame, bllod drops on floor. Bathroom, nasty, tub was nasty grimy looki g. I showered in flip flops but still was disgusted.
Stayed 1 night in Aug 2025

2/10 Terrible

Melissa

Disliked: Staff & service, amenities, property conditions & facilities
Absolutely disgusting. Smelled horrible. Breakfast is only for two hours (6-8) and wasn’t good. And to top it all off cops, ems, and fire trucks were at the hotel at 130 am.
Stayed 1 night in Aug 2025

10/10 Excellent

José

Liked: Cleanliness, staff & service
Overall, great place for the price
Stayed 1 night in Aug 2025

10/10 Excellent

José

Stayed 1 night in Aug 2025

6/10 Okay

Miguel

Stayed 1 night in Jul 2025

2/10 Terrible

Jor

Disliked: Cleanliness, staff & service, property conditions & facilities

never experienced a worse hotel

Stayed 1 night in Aug 2025

2/10 Terrible

Josue

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a very disappointing experience at this hotel on August 16, 2025. The person at the front desk during the daytime check-in shift was extremely rude, unfriendly, and disrespectful — it really felt like he was taking out a bad day on the guests. I don’t know his name, and I’m not sure if he is the same person who also works the night shift, but the one attending today during the day was terrible. I had even called before arriving and he answered the phone with a very bad attitude, then hung up on me while I was still talking. We specifically requested a non-smoking room, but when we entered the room it smelled strongly of cigarettes, so clearly it was not being respected as non-smoking. On top of that, the room and facilities were not clean — we found hair from previous guests and the place overall felt poorly maintained. I understand this hotel is on the cheaper side, but regardless of price, guests deserve basic cleanliness and respectful treatment. Sadly, this was not the case here, and I cannot recommend staying at this property.

8/10 Good

Miguel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

You get what you pay for

Stayed 1 night in Aug 2025

2/10 Terrible

Jonathan

Stayed 1 night in Aug 2025

2/10 Terrible

Michael

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very dirty rooms and common places! Disgusting rooms! Stains on mattresses, room smelled like smoke and other smelly fragrance! I don’t understand how this place can be up and running!! There are drug attics in the parking lot and call girls looking for sex!!!! Unbelievable!!!!
Stayed 1 night in Aug 2025

2/10 Terrible

Victor

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a very disappointing experience at this hotel on August 16, 2025. The person at the front desk during the daytime check-in shift was extremely rude, unfriendly, and disrespectful — it really felt like he was taking out a bad day on the guests. I don’t know his name, and I’m not sure if he is the same person who also works the night shift, but the one attending today during the day was terrible. I had even called before arriving and he answered the phone with a very bad attitude, then hung up on me while I was still talking. We specifically requested a non-smoking room, but when we entered the room it smelled strongly of cigarettes, so clearly it was not being respected as non-smoking. On top of that, the room and facilities were not clean — we found hair from previous guests and the place overall felt poorly maintained. I understand this hotel is on the cheaper side, but regardless of price, guests deserve basic cleanliness and respectful treatment. Sadly, this was not the case here, and I cannot recommend staying at this property.
Stayed 1 night in Aug 2025

10/10 Excellent

Alessandra

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Stayed 2 nights in Aug 2025