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Hotel Chinzanso Tokyo

5.0 star property
Family-friendly 5-star hotel near Imperial Palace East Gardens

Choose dates to view prices

your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hotel Chinzanso Tokyo

Garden
Lobby
7 restaurants, breakfast, lunch, dinner served; Japanese cuisine
Exterior
Terrace/patio

Reviews

9.6 out of 10

Exceptional

Popular amenities

  • Pool
  • Hot tub
  • Bar
  • Pet-friendly
  • Parking available
  • Breakfast available

Explore the area

Map
2-10-8 Sekiguchi, Bunkyo-ku, Tokyo, Tokyo, 112-8680
  • Chinzan-so Garden
    11 min walk
  • 野菜倶楽部 oto no ha Cafe
    1 min walk
  • Edogawabashi Station
    8 min walk
  • Tokyo (HND-Haneda)
    45 min drive

Room options

View all photos for Deluxe Room 1 King Bed, Non Smoking Garden View

Deluxe Room 1 King Bed, Non Smoking Garden View

Deluxe Room 1 King Bed, Non Smoking Garden View

  • 60 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Non Smoking, City View / Lounge and Spa Access

Junior Suite, 1 King Bed, Non Smoking, City View / Lounge and Spa Access

Junior Suite, 1 King Bed, Non Smoking, City View / Lounge and Spa Access

  • 60 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room 2 Single Beds, Non Smoking City View

Premium bedding, minibar, in-room safe, desk

Deluxe Room 2 Single Beds, Non Smoking City View

  • 55 sq m
  • City view
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Junior Suite, 2 Single Beds, Non Smoking, Garden View / Lounge and Spa Access

Premium bedding, minibar, in-room safe, desk

Junior Suite, 2 Single Beds, Non Smoking, Garden View / Lounge and Spa Access

  • 60 sq m
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Deluxe Garden Suite, 1 King Bed, Non Smoking / Lounge and Spa Access

Premium bedding, minibar, in-room safe, desk

Deluxe Garden Suite, 1 King Bed, Non Smoking / Lounge and Spa Access

  • 83 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room 2 Single Beds, Non Smoking, Garden View

Deluxe Room 2 Single Beds, Non Smoking, Garden View

Deluxe Room 2 Single Beds, Non Smoking, Garden View

  • 60 sq m
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Junior Suite, 1 King Bed, Non Smoking, Garden View / Lounge and Spa Access

Premium bedding, minibar, in-room safe, desk

Junior Suite, 1 King Bed, Non Smoking, Garden View / Lounge and Spa Access

  • 60 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Garden Suite, 1 King Bed, Non Smoking / Lounge and Spa Access

Premium bedding, minibar, in-room safe, desk

Premier Garden Suite, 1 King Bed, Non Smoking / Lounge and Spa Access

  • 93 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Garden Suite, 2 Single Beds, Non Smoking / Lounge and Spa Access

Premium bedding, minibar, in-room safe, desk

Premier Garden Suite, 2 Single Beds, Non Smoking / Lounge and Spa Access

  • 93 sq m
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Superior Room 1 King Bed, Non Smoking Garden View

Premium bedding, minibar, in-room safe, desk

Superior Room 1 King Bed, Non Smoking Garden View

  • 45 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room 2 Single Beds, Non Smoking Garden View

Premium bedding, minibar, in-room safe, desk

Superior Room 2 Single Beds, Non Smoking Garden View

  • 45 sq m
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Deluxe Room 1 King Bed, Non Smoking, City View

Premium bedding, minibar, in-room safe, desk

Deluxe Room 1 King Bed, Non Smoking, City View

  • 55 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Twin with Tatami Space, Non Smoking

Premium bedding, minibar, in-room safe, desk

Deluxe Twin with Tatami Space, Non Smoking

  • 64 sq m
  • Sleeps 5
  • 2 Large Twin Beds and 2 Twin Futons

View all photos for Junior Suite, 2 Single Beds, Non Smoking, City View / Lounge and Spa Access

Premium bedding, minibar, in-room safe, desk

Junior Suite, 2 Single Beds, Non Smoking, City View / Lounge and Spa Access

  • 60 sq m
  • City view
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Deluxe Garden Suite, 2 Single Beds, Non Smoking / Lounge and Spa Access

Premium bedding, minibar, in-room safe, desk

Deluxe Garden Suite, 2 Single Beds, Non Smoking / Lounge and Spa Access

  • 83 sq m
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Run of the House 2 Twin beds, Non Smoking

Premium bedding, minibar, in-room safe, desk

Run of the House 2 Twin beds, Non Smoking

  • 45 sq m
  • City view
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Run of the House 1 King bed, Non Smoking

Run of the House 1 King bed, Non Smoking

Run of the House 1 King bed, Non Smoking

  • 45 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior

The Prince Park Tower Tokyo - Preferred Hotels & Resorts, LVX Collection

Spa
Free WiFi
Restaurant
Air conditioning
4.7 out of 5, Exceptional, (1050)
The price is CA $374
per night
CA $473 total
includes taxes & fees
19 Jan - 20 Jan
The Prince Park Tower Tokyo - Preferred Hotels & Resorts, LVX Collection

About the area

Tokyo

Bunkyo stay.Your stay at this Bunkyo hotel places you within 3 miles (5 km) of Tokyo Dome and Imperial Palace East Gardens. Ueno Zoo and Tokyo Skytree are also within 6 miles (10 km).

What's nearby

  • Waseda University - 12 min walk
  • Tokyo Dome - 4 min drive
  • Nippon Budokan - 6 min drive
  • Ueno Zoo - 7 min drive
  • Tokyo Skytree - 11 min drive

Getting around

  • Mejiro Station - 3 min drive
  • Edogawabashi Station - 8 min walk
  • Haneda Airport (HND) - 45 min drive

Restaurants

  • ‪関口フランスパン 目白坂本店 - ‬5 min walk
  • ‪ル・ジャルダン - ‬9 min walk
  • ‪ラーメン巌哲 - ‬10 min walk
  • ‪よし寿司 - ‬8 min walk
  • ‪カフェ フォレスタ - ‬2 min walk

About this property

Hotel Chinzanso Tokyo

Family-friendly 5-star hotel near Imperial Palace East Gardens
Hotel Chinzanso Tokyo offers its guests a full-service spa, hot springs, and an indoor pool. There are 7 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet.

Event space at this hotel measures 77619 square feet (7211 square meters) and includes conference space. A spa tub, a 24-hour fitness center, and a sauna are also featured at the luxury Hotel Chinzanso Tokyo. Parking is available for a fee.

Smoking is allowed in designated areas at this 5-star Tokyo hotel.

  • 1 building
  • 265 guestrooms or units
  • 14 levels
  • 7 dining venues
  • 77619 sq ft of conference space
  • 7211 sq m of conference space
  • Built in 1991
  • Childcare (surcharge)
  • Charging station for electric cars
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Bellhop
  • Smoking in designated areas
  • Bar or lounge
Hotel Chinzanso Tokyo offers 265 accommodations with minibars and laptop-compatible safes. Beds feature premium bedding. A pillow menu is available. 42-inch LCD televisions come with digital channels and pay movies. Guests can make use of the in-room refrigerators and espresso makers. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wired Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily.

YU, THE SPA has couples treatment room(s). Services include facials, body scrubs, body treatments, and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a spa tub. The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision. Guests under 4 years old are not allowed in the spa. There are hot springs open between 8:00 AM and 6:00 PM.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Languages

Chinese (Mandarin), English, Japanese

Property amenities

Family friendly

  • Babysitting (surcharge)
  • Free cribs/infant beds
  • Indoor pool
  • Laundry facilities
  • Refrigerator
  • Rollaway/extra beds (surcharge)

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Self parking on site (JPY 1000.00 per night)
  • Valet parking on site (JPY 2000.00 per night)
  • Electric car charging station on site
  • Height restrictions apply for onsite parking

Food and drink

  • Full breakfast available for a fee daily 6:30 AM–10:30 AM: JPY 6095 per person
  • 7 restaurants and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service
  • Coffee/tea in common area(s)

Things to do

  • 24-hour fitness center
  • Bicycle rentals
  • Full-service spa
  • Hot springs
  • Indoor pool
  • Sauna
  • Spa tub
  • Steam room

Accessibility

  • This property does not have elevators

Room amenities

Entertainment

  • 42-inch LCD TV
  • Digital channels
  • Pay movies

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Heating (climate-controlled)
  • Pillow menu
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Towels

Food and drink

  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Desk
  • Electrical adapters/chargers
  • Free newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone
  • Slippers
  • Turndown service

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Fees apply to access the spa area (pool, hot spring, and fitness facility) unless guests are booked in a Spa Access room category.
Guests must be at least 20 years to stay in a smoking room.

Access methods

Staffed front desk

Pets

  • Pets: JPY 11385 per accommodation, per night
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 22 lbs per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for JPY 12650.0 per day.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately JPY 6095 per person
  • Self parking fee: JPY 1000.00 per night
  • Valet parking fee: JPY 2000.00 per night
  • Pet fee: JPY 11385 per accommodation, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: JPY 12650.0 per day
  • Facilities fee: JPY 5500 per person, per day and includes use of: sauna; spa tub; swimming pool

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Pool access available from 6:00 AM to 10:00 PM.
  • Hot springs access available from 8:00 AM to 6:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • Guests with tattoos are not able to use the onsite public bathing facilities.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Chinzanso
Chinzanso Hotel
Chinzanso Hotel Tokyo
Chinzanso Tokyo
Chinzanso Tokyo Hotel
Hotel Chinzanso
Hotel Chinzanso Tokyo
Tokyo Chinzanso
4 Seasons Hotel Tokyo At Chinzan-So
Bunkyo Four Seasons
Four Seasons Bunkyo
Four Seasons Hotel Bunkyo
Hotel Chinzanso Tokyo Japan
Four Seasons Tokyo
Hotel Chinzanso Tokyo Hotel
Hotel Chinzanso Tokyo Tokyo
Hotel Chinzanso Tokyo Hotel Tokyo

Hotel Chinzanso Tokyo Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 838 out of 1001 reviews" "
Rating 8 - Good. 123 out of 1001 reviews" "
Rating 6 - Okay. 20 out of 1001 reviews" "
Rating 4 - Poor. 10 out of 1001 reviews" "
Rating 2 - Terrible. 10 out of 1001 reviews" "

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

WEI

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The classic culture.
Stayed 7 nights in Sep 2024

10/10 Excellent

Ken

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, comfortable and quality.
Stayed 2 nights in Sep 2024

10/10 Excellent

Kittikhun

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always nice place to stay in Tokyo.
Stayed 4 nights in Sep 2024

10/10 Excellent

Kittikhun

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I wanted to take a moment to express my gratitude for always providing the best service during my stays. I truly love staying at your hotel whenever I am in Japan, as the hospitality and comfort you offer make every visit enjoyable. Thank you for consistently making my experience memorable, and I look forward to staying with you again in the future.
Stayed 3 nights in Sep 2024

10/10 Excellent

Shamsara

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service
Stayed 2 nights in Sep 2024

10/10 Excellent

YONG BUM

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Rachel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful gardens. Staff went above and beyond to ensure that we had a good stay
Stayed 9 nights in Sep 2024

10/10 Excellent

CHARLES

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great.
Stayed 6 nights in May 2024

10/10 Excellent

Xiao Patty

Stayed 1 night in Aug 2024

10/10 Excellent

Ken

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Could not ask for friendly staff. Very happy to return in the future.
Stayed 5 nights in Sep 2024

10/10 Excellent

Daniel

Business traveller
Amazing stay. The service was incredible, particular the concierge desk and house keeping
Stayed 6 nights in Sep 2024

10/10 Excellent

Jami

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Elegant old world charm. Exquisite gardens. Best service
Stayed 2 nights in Sep 2024

10/10 Excellent

Chrysti

Stayed 5 nights in Aug 2024

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

6/10 Okay

Ayelet

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Probably not
Rooms are nice and large. Good service, though housekeeping was sloppy. Breakfast was disappointing. Cafe too. Pricey and not tasty. Location is far away from anything, meaning that every outing includes additional hour or so on public transportation (or half hour in a taxi). We were surprised, even upset, to learn that we need to pay additional $30 per person per day to enter the pool. This is the first time I’m asked to pay extra to enter a hotel pool in which I’m a fully paid guest.
Stayed 7 nights in Aug 2024

10/10 Excellent

YURI

Stayed 2 nights in Aug 2024

10/10 Excellent

Wencheng

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic service and wonderful garden scenic view with fog at night
Stayed 3 nights in Sep 2024

10/10 Excellent

Francesco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Sep 2024

6/10 Okay

Patrick, NYC

Travelled with family
Liked: Staff & service, property conditions & facilities
We liked the traditional Japanese feel and the cleanliness of the hotel. We did not like the prices for all the food. We literally ate at two Michelin star places that were less expensive and much better. The breakfast is expensive and mediocre at best. We ended up going to Ginza most days and having Breakfast at the Bulgari or Park Hyatt in Roppongi Hills. Better and cheaper. The location was also another problem. Just too far from everything. We ate at the Stone Restaurant one night and could not believe how much it was for average food. Also, they charge extra to use the pool. Will definitely being staying elsewhere when we go back for our 5th trip.
Stayed 6 nights in Aug 2024

10/10 Excellent

Xiao Ling

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the whole experience!
Stayed 4 nights in Sep 2024

10/10 Excellent

Leticia, New Boston

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Aug 2024

10/10 Excellent

Payam

Liked: Cleanliness, staff & service, property conditions & facilities
An amazing property with an amazing staff. Gorgeous grounds as well.
Stayed 1 night in Aug 2024

10/10 Excellent

Adeline

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2024

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very beautiful garden and the sea cloud show is fantastic!
Stayed 3 nights in Aug 2024

10/10 Excellent

Yuliana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay at the hotel with my two kids. Staff was wonderful - very polite and helpful, they anticipated our every need and seemed genuinely happy to help. The garden is stunning, and we spent a lot of time enjoying it - going for walks, the mist clouds are very cool, and the garden is lit during the night hours, so you can enjoy it the entire time it’s open until 11 pm. There aren’t a lot of things to do around the hotel, but I enjoyed it being tucked away from the busier parts of Tokyo. The spa is great, we spent a few days enjoying the pool, steam rooms, as well as outdoor and indoor hot springs. If I had to nitpick, the interior is a bit dated, but the hotel is very clean and well maintained.
Stayed 9 nights in Aug 2024