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Cicero Grand

2.5 star property
Hotel perfectly located for exploring Cicero

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Cicero Grand

Desk, laptop workspace, blackout drapes, iron/ironing board
Lobby
Indoor pool
Exterior
Deluxe Suite, 2 Queen Beds

Reviews

7.8 out of 10

Good

Popular amenities

  • Pool
    Pool
  • Pet-friendly
    Pet-friendly
  • Breakfast included
    Breakfast included
  • Housekeeping
    Housekeeping
  • Air conditioning
    Air conditioning
  • Parking included
    Parking included

Explore the area

Map
5875 Carmenica Drive, Cicero, NY, 13039
  • Paul deLima Roasting Plant & Factory Store
    9 min walk
  • Oneida Lake
    8 min drive
  • Destiny USA
    11 min drive
  • Syracuse, NY (SYR-Hancock Intl.)
    10 min drive

Room options

View all photos for Deluxe Suite, 2 Queen Beds

Desk, laptop workspace, blackout drapes, iron/ironing board

Deluxe Suite, 2 Queen Beds

  • 51 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Suite

Desk, laptop workspace, blackout drapes, iron/ironing board

Deluxe Suite

  • 51 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Accessible, Non Smoking

Suite, Accessible, Non Smoking

Suite, Accessible, Non Smoking

  • 37 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite

Suite

Suite

  • 43 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

  • 51 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

  • 51 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Suite

Desk, laptop workspace, blackout drapes, iron/ironing board

Deluxe Suite

  • 43 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Room

Holiday Inn Express Hotel & Suites Syracuse North - Cicero, an IHG Hotel

Pool
Breakfast included
Pet-friendly
Parking included
4.5 out of 5, Wonderful, (972)
The price is CA $179
per night
CA $205 total
includes taxes & fees
8 Dec - 9 Dec
Holiday Inn Express Hotel & Suites Syracuse North - Cicero, an IHG Hotel

About the area

Cicero

Heart of Cicero.You'll be within 6 miles (10 km) of Oneida Lake and 12 miles (20 km) of Destiny USA. Onondaga Lake Park and Landmark Theatre are within 12 miles (20 km).

What's nearby

  • Destiny USA - 11 min drive - 15.5 km
  • Onondaga Lake Park - 13 min drive - 16.5 km
  • Landmark Theatre - 13 min drive - 17.8 km
  • Syracuse University - 15 min drive - 19.4 km
  • New York State Fairgrounds - 20 min drive - 22.0 km

Getting around

  • Syracuse Regional Transportation Center - 12 min drive
  • Hancock Intl. Airport (SYR) - 10 min drive

Restaurants

  • ‪Chick-fil-A - ‬4 min drive
  • ‪China Chen - ‬4 min drive
  • ‪Taco Bell - ‬4 min drive
  • ‪Starbucks - ‬4 min drive
  • ‪McDonald's - ‬5 min drive

About this property

Cicero Grand

Hotel perfectly located for exploring Cicero
Cicero Grand offers its guests an indoor pool and a 24-hour fitness center. A computer station is on site, and both WiFi and wired Internet are free in public spaces. A business center and 3 meeting rooms are available. Free breakfast is served daily, and guests can also enjoy a free manager's reception. Event space at this hotel measures 5000 square feet (465 square meters) and includes a conference center. A vending machine, gift shops/newsstands, and coffee/tea in a common area are also featured at the business-friendly Cicero Grand. Free self parking is available.

This Cicero hotel is smoke free.

  • 65 guestrooms or units
  • 3 levels
  • 5000 sq ft of conference space
  • 465 sq m of conference space
  • Built in 2009
  • Continental breakfast (free)
  • Manager's reception (free)
  • Conference center
  • Business facilities
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Front-desk safe
  • Wedding services available
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Water dispenser
Cicero Grand offers 65 air-conditioned accommodations with coffee/tea makers and complimentary weekday newspapers. Accommodations offer separate sitting areas and include sofa beds. LCD televisions come with cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations with deep soaking bathtubs, complimentary toiletries, and hair dryers.

This Cicero hotel provides complimentary wireless Internet access. Business-friendly amenities include desks; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and fans. Housekeeping is provided daily.

Languages

English, Spanish

Property amenities

Family friendly

  • Indoor pool
  • Laundry facilities
  • Microwave
  • Refrigerator
  • Sofa bed

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM–10:00 AM
  • Free reception (select days)
  • Coffee/tea in common area(s)

Things to do

  • 24-hour fitness center
  • Indoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • Cable channels
  • LCD TV

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Fan
  • Heating
  • Sofa bed

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Free long-distance calls
  • Free newspapers (weekdays)
  • Iron/ironing board
  • Laptop-friendly workspace
  • Local maps
  • Restaurant dining guide
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 1:30 AM
Early check-in subject to availability
Early check-in fee: USD 50
Late check-in subject to availability
Late check-in fee: USD 50 for check-in between 11:30 AM and 2:30 PM
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per pet, per stay
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in fee: USD 50 (subject to availability)
  • Late check-in fee: USD 50 for check-in between 11:30 AM and 2:30 PM

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve cribs/infant beds. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

We should mention

  • Up to 2 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Comfort Suites Cicero Syracuse North
Comfort Suites Syracuse
Comfort Suites Syracuse Hotel
Comfort Suites Syracuse Hotel Cicero North
Comfort Suites Syracuse - Cicero Hotel Cicero
Comfort Suites Cicero Syracuse North Hotel
Comfort Suites Syracuse North Hotel
Comfort Suites Syracuse North
The Cicero Grand
Cicero Grand Hotel
Cicero Grand Cicero
Cicero Grand Hotel Cicero
Comfort Suites Cicero Syracuse North

Cicero Grand Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 404 out of 1026 reviews" "
Rating 8 - Good. 306 out of 1026 reviews" "
Rating 6 - Okay. 146 out of 1026 reviews" "
Rating 4 - Poor. 86 out of 1026 reviews" "
Rating 2 - Terrible. 84 out of 1026 reviews" "

8.0/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

8.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

2/10 Terrible

Suzanne

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

4/10 Poor

Suzanne

Disliked: Staff & service
The desk clerk was rude when he realized we booked through Travelocity.
Stayed 1 night in Oct 2024

4/10 Poor

Dominic

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2024

4/10 Poor

Jessi

Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Aug 2024

2/10 Terrible

Elaine

Travelled with group
Nobody at desk for check in. Had to wait 10 minutes. At 1 am someone had a key and tried to get in our room. We were lucky we had the security lock on.
Stayed 1 night in Aug 2024

6/10 Okay

Glenn J., Sebastian

Travelled with partner
Disliked: Cleanliness, staff & service, amenities
Do not stay here. Full service price for low budget services. No room cleaning unless you ask for it. Want clean towels go to front desk and you can get them if someone not outside smoking. No maintenance staff to fix.change out non working TV. NOISY. Pepsi bottling plant to the north. Camping World to the south. Not a standard Comfort Suites/
Stayed 3 nights in Aug 2024

6/10 Okay

Victor

Travelled with partner
The couch was dirty and stained...bed comforter was stained...Breakfast was very minimal.
Stayed 2 nights in Jul 2024

2/10 Terrible

Rebecca

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

6/10 Okay

Stacey

Liked: Cleanliness
Stayed 3 nights in Jul 2024

6/10 Okay

Tatyana

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
There were a bunch of hair pins and clips as well a few pieces of hair bands all over the floor. Looks like no one ever have touched the floor after previous stay?
Stayed 1 night in Jul 2024

10/10 Excellent

Mark

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was extra large with a small sitting area with a couch. Room was very clean. Breakfast was wonderful! I highly recommend staying here.
Stayed 1 night in Jul 2024

10/10 Excellent

Gunaratnam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

8/10 Good

Thor

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

6/10 Okay

Tania

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 2 nights in Jun 2024

10/10 Excellent

Mona

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is beautifully maintained, the receptionist was extremely kind and professional I would seriously recommend this hotel to anyone
Stayed 1 night in Jun 2024

4/10 Poor

Meagan

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Not great.
The bed linens had stains all over them. The beds were terribly u comfortable. The pullout couch was disgusting and had stains all over it. Couldn't use. The breakfast didn't look or taste like it was for for human consumption. Didn't swim but the pool room was super overheated and terribly over chlordinated.... The reviews are true.... This property leaves a lot to be desired.
Stayed 1 night in Jun 2024

10/10 Excellent

Daniel

Travelled with partner
We needed a place to stop and this was conveniently located right off the highway. Front desk was quick and efficient. Perfect for what we needed.
Stayed 1 night in Jun 2024

10/10 Excellent

Kristen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had a nice two night stay to get a break from the heat. I got a suit room which was excellent and clean and bed was very comfortable. Never made it to the breakfast. Get there early as they start shutting down early. The manager was super nice and so was the front desk guy!
Stayed 2 nights in Jun 2024

10/10 Excellent

Andrew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We very much enjoyed our stay here. We were here for family, and we want to make a shout out to the wonderful front desk, clerk who checked us in and fixed our air conditioning and was just all around a really, really great person. I don’t know her name, but she had more than several tattoos.
Stayed 1 night in Jun 2024

2/10 Terrible

ELIZABETH, Star Lake

Stayed 1 night in Jun 2024

6/10 Okay

carmen

Travelled with family, Business traveller
Breakfast was poor, had to ask for toilet paper, and towels. WiFi was very poor
Stayed 7 nights in Jun 2024

10/10 Excellent

kevin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

6/10 Okay

rick

Travelled with partner
Liked: Amenities
Disliked: Property conditions & facilities
We were locked out of the pool area.Help eventually got the key. Pool was very dirty on the bottom. Also pool was VERY COLD. We could only stay in a very short time because it was so cold
Stayed 1 night in Jun 2024

2/10 Terrible

Jill

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was run down, wallpaper peeling, no working outlets, shower curtain was falling off, deadbolt on door broken, dark and the 2 interactions with 2 different staff members both were rude and one of them even said “I just work here”. If I could give negative stars I would. Checked out early and went to another hotel.
Stayed 4 nights in May 2024

10/10 Excellent

Marie

Liked: Cleanliness, amenities, property conditions & facilities
Good hotel, breakfast was just ok but room was very comfortable
Stayed 1 night in May 2024