Sofitel Dubai Downtown

5.0 star property
5-star luxury hotel near Emaar Square, connected to a shopping center

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Sofitel Dubai Downtown

3 bars/lounges, swim-up bar, poolside bar
Exterior
5 restaurants, breakfast, lunch, dinner served; international cuisine
Club Suite, 1 King Bed (Opera Suite, Club Millésime access)
Exterior

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Hot tub
  • Bar
  • Pool
  • Spa
  • Room service
  • Breakfast available

Explore the area

Map
Sheihk Zayed Road, Downtown Dubai, Dubai
  • Emaar Square
    6 min walk
  • Inka
    1 min walk
  • Burj Khalifa - Dubai Mall Station
    2 min walk
  • Dubai (DXB-Dubai Intl.)
    17 min drive

Room options

Luxury Room, 1 King Bed (Burj Khalifa View)

  • 46 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Luxury Room, 1 King Bed, Business Lounge Access

  • 49 sq m
  • Partial sea view
  • Sleeps 3
  • 1 King Bed

Presidential Suite, 1 King Bed, Business Lounge Access, View (Burj Khalifa View)

  • 147 sq m
  • City view
  • Sleeps 6
  • 1 King Bed

Apartment, 1 Bedroom

  • 83 sq m
  • Partial sea view
  • Sleeps 5
  • 1 King Bed

Club Suite, 1 King Bed, View (Opera Suite, Club Millésime access)

  • 90 sq m
  • Bay view
  • Sleeps 5
  • 1 King Bed

Junior Suite, 1 King Bed, View (Burj Khalifa View)

  • 63 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Luxury Room, 1 King Bed

  • 49 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Luxury Room, 1 King Bed, Business Lounge Access, View (Burj Khalifa View)

  • 53 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Luxury Room, 2 Single Beds, Business Lounge Access, View (Burj Khalifa View)

  • 49 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

Luxury Room, 1 King Bed

  • 49 sq m
  • Partial sea view
  • Sleeps 4
  • 1 King Bed

TWO BEDROOM DOWNTOWN SUITE, 1 Double bed and 2 Single beds, Airport Transfer included

  • 149.9 sq m
  • City view
  • Sleeps 6
  • 1 Double Bed and 2 Twin Beds

Luxury Room, 2 Single Beds

  • 53 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

Luxury Le Petit Prince Kids & Family Room

  • 53 sq m
  • Bay view
  • Sleeps 4
  • 1 King Bed and 2 Twin Bunk Beds

Similar properties

About the area

Dubai

Downtown Dubai stay.Within a 10-minute walk of this Downtown Dubai hotel, you'll find Emaar Square and Dubai Mall. Burj Khalifa and Dubai Opera are also within half a mile (1 km).

What's nearby

  • Dubai Mall - 8 min walk
  • Burj Khalifa - 8 min walk
  • Dubai Opera - 11 min walk
  • Dubai Fountain - 15 min walk
  • City Walk - 18 min walk

Getting around

  • Burj Khalifa - Dubai Mall Station - 2 min walk
  • Dubai Intl. Airport (DXB) - 17 min drive

Restaurants

  • ‪Amelia - ‬5 min walk
  • ‪CÉ LA VI Dubai - ‬6 min walk
  • ‪Mori Sushi - ‬6 min walk
  • ‪Bab Al Mansour - ‬10 min walk
  • ‪The Six - ‬8 min walk

About this property

Sofitel Dubai Downtown

5-star luxury hotel near Emaar Square, connected to a shopping center
Sofitel Dubai Downtown offers its guests a full-service spa, 2 outdoor swimming pools, a spa tub, and a sauna. There are 5 restaurants on site, as well as a coffee shop/café and a grocery/convenience store. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a poolside bar. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A business center and 11 meeting rooms are available. Event space at this hotel measures 14956 square feet (1389 square meters) and includes a conference center. A fitness center, a terrace, and a complimentary children's club are also featured at the luxury Sofitel Dubai Downtown. Free self parking is available.

Smoking is allowed in designated areas at this 5-star Dubai hotel.

  • 350 guestrooms or units
  • 31 levels
  • 5 dining venues
  • 3 bars or lounges
  • 14956 sq ft of conference space
  • 1389 sq m of conference space
  • Built in 2014
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Convenience store
  • Terrace
  • Garden
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Water dispenser
  • Bar by the pool
  • Swim-up bar
Sofitel Dubai Downtown offers 350 accommodations with minibars and laptop-compatible safes. These individually furnished accommodations have separate sitting areas. Beds feature down comforters and premium bedding. A pillow menu is available. 40-inch flat-screen televisions come with premium satellite channels. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with slippers, designer toiletries, and bidets.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include espresso makers and complimentary bottled water. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include Thai massages, facials, body wraps, and body scrubs. The spa is equipped with a sauna, a spa tub, a steam room, and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Afrikaans, Arabic, Chinese (Mandarin), Dutch, English, Filipino, French, German, Greek, Hindi, Indonesian, Italian, Malay, Portuguese, Romanian, Russian, Spanish, Thai, Turkish, Ukrainian

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking on site
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • Free beach shuttle

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–11:00 AM: AED 145 per person
  • 5 restaurants and 1 coffee shop/cafe
  • 3 bars/lounges, 1 swim-up bar and 1 poolside bar
  • 24-hour room service
  • Coffee/tea in common area(s)

Things to do

  • 2 outdoor pools
  • Bike parking
  • Fitness center
  • Full-service spa
  • Lifeguards on site
  • Playground
  • Sauna
  • Shopping
  • Spa tub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 40-inch flat-screen TV
  • Premium channels
  • Satellite channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Cribs/infant beds available
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Towels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Bulk dispenser for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Free newspapers
  • Individually furnished
  • Iron/ironing board
  • Laptop-compatible safe
  • LED light bulbs
  • Phone
  • Recycling
  • Separate sitting area
  • Slippers
  • Soundproofing
  • Turndown service
  • Water-efficient showers only
  • Water-efficient toilets only

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3 AM
Early check-in subject to availability
An early check-in fee will be charged
Contactless check-in available

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Sofitel Dubai Downtown

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AED 240.0 per night.
  • Cribs (infant beds) are available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: AED 20.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately AED 145 per person
  • Early check-in is available for a fee (subject to availability)
  • Rollaway bed fee: AED 240.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards, and cash. This property uses a grey water recycling system and eco-friendly cleaning products.
    For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Property Registration Number 703089

We should mention

  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Sofitel Dubai Downtown
Sofitel Hotel Dubai Downtown
Sofitel Dubai Downtown Hotel
Sofitel Dubai Downtown Hotel
Sofitel Dubai Downtown Dubai
Sofitel Dubai Downtown Hotel Dubai

Sofitel Dubai Downtown Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 734 out of 1007 reviews" "
Rating 8 - Good. 170 out of 1007 reviews" "
Rating 6 - Okay. 52 out of 1007 reviews" "
Rating 4 - Poor. 26 out of 1007 reviews" "
Rating 2 - Terrible. 25 out of 1007 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Mina

Stayed 4 nights in Sep 2024

10/10 Excellent

George, Glendale

Stayed 4 nights in Sep 2024

10/10 Excellent

Pascal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2024

2/10 Terrible

Mohamad

Disliked: Cleanliness, staff & service, property conditions & facilities
Unfortunately my flight was canceled because I didn’t know that I must have visa to visit Dubai. While other hotels gave me a full refund, this hotel didn’t give me any refund. I have contacted the hotel on 7am Dubai time on the day of check in through Expedia. This is a 3 nights reservation so at least the hotel should give me partial refund.
Stayed 3 nights in Sep 2024

10/10 Excellent

Douglas

Stayed 2 nights in Sep 2024

10/10 Excellent

Zurich

Stayed 1 night in Sep 2024

10/10 Excellent

tikimia

Liked: Cleanliness, staff & service, property conditions & facilities
Omg!!! Amazing room!!! Absolutely amazing!!!!
Stayed 1 night in Sep 2024

10/10 Excellent

Nedim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful property, exceptional staff. Breakfast options are vast and delicious.
Stayed 5 nights in Sep 2024

10/10 Excellent

Sonam

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect in everyway
Stayed 4 nights in Sep 2024

10/10 Excellent

Alva

Stayed 1 night in Sep 2024

10/10 Excellent

Michael

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Lior

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great experience at the Sofitel Dubai Downtown
Stayed 2 nights this week. VERY positive experience. Clean and neat rooms. Super professional and kind team. Will definitely make this my go-to hotel when in Dubai.
Stayed 1 night in Sep 2024

10/10 Excellent

Ivanka

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2024

6/10 Okay

steve

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 3 nights in Aug 2024

10/10 Excellent

LUCHIAN

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The personal and more specific the lobby personnel,front desk staff and house keeper Hasan
Stayed 4 nights in Aug 2024

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Aug 2024

6/10 Okay

Sam, Escondido

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
Staff is excellent but cost cutting is evident in the services offered and the quality of food.
Stayed 3 nights in Aug 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Zahrah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service.
Stayed 7 nights in Aug 2024

8/10 Good

Lisa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have to say I have travelled to many countries in the last 12 years. Sofitel Downtown is the first to take sustainability seriously. No plastic at all in the room, all water bottles are glass ! Every hotel should follow in their carbon footprint
Stayed 2 nights in Aug 2024

10/10 Excellent

sheng

Liked: Staff & service, property conditions & facilities
Good hotel
Stayed 1 night in Aug 2024

10/10 Excellent

Saad

Stayed 1 night in Aug 2024

6/10 Okay

Nawaf

Business traveller
Liked: Cleanliness, staff & service
The room I stayed at had a bug. The noise from the motorway can be heard in the room.
Stayed 1 night in Aug 2024

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

Mina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Our experience in this hotel was excellent.
Stayed 6 nights in Jul 2024