Hyatt Regency Phoenix

4.0 star property
Eco-certified hotel near Phoenix Convention Center

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your current months are January, 2025 and February, 2025.
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February 2025

Photo gallery for Hyatt Regency Phoenix

Terrace/patio
Exterior
Aerial view
View from room
Lobby

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Hot tub
  • Bar
  • 24/7 front desk

Explore the area

Map
122 N 2nd St, Phoenix, AZ, 85004
  • Phoenix Convention Center
    1 min walk
  • Herberger Theater Center
    2 min walk
  • Phoenix Symphony Hall
    2 min walk
  • Phoenix, AZ (PHX-Sky Harbor Intl.)
    16 min drive

Room options

Room, 2 Queen Beds, Accessible, Bathtub

  • 33 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Balcony

  • 32 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible (Shower)

  • 33 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible, Bathtub

  • 33 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Accessible (Shower)

  • 33 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Balcony

  • 32 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Guest Room, Room, 2 Queen Beds

  • 33 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 1 King Bed

  • Sleeps 4
  • 1 King Bed

Room, 2 Queen Beds, City View

  • 33 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Presidential Room, 1 Bedroom

  • 139 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Corner

  • 49 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, City View

  • 33 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed (Parlor)

  • Sleeps 3
  • 1 King Bed

Executive Suite, 1 King Bed (High Floor)

  • 49 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Guest Room, Room, 1 King Bed

  • 33 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Suite, 1 Bedroom (General Manager)

  • Sleeps 4
  • 1 King Bed

Suite (Sedona)

  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

Suite

  • 172 sq m
  • City view
  • Sleeps 6
  • 1 Twin Bed

Similar properties

About the area

Phoenix

Heart of Phoenix.With a stay at this Downtown Phoenix hotel, you'll be steps from Herberger Theater Center and Phoenix Symphony Hall. Phoenix Convention Center and Arizona State University - Downtown Phoenix are also within half a mile (1 km).

What's nearby

  • Phoenix Convention Center - 1 min walk
  • Footprint Center - 7 min walk
  • Chase Field - 9 min walk
  • Arizona Center - 9 min walk
  • Arizona Federal Theatre - 12 min walk

Getting around

  • 3rd Street - Washington Station - 4 min walk
  • Phoenix Sky Harbor Intl. Airport (PHX) - 16 min drive

Restaurants

  • ‪Taco Bell - ‬3 min walk
  • ‪Starbucks - ‬3 min walk
  • ‪Cornish Pasty Co. - ‬3 min walk
  • ‪Potbelly Sandwich Shop - ‬8 min walk
  • ‪The Whining Pig - ‬3 min walk

About this property

Hyatt Regency Phoenix

Eco-certified hotel near Phoenix Convention Center
Hyatt Regency Phoenix offers its guests an outdoor pool, a spa tub, and a fitness center. There are 2 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a business center and meeting rooms. Event space at this hotel measures 43 square feet (4 square meters) and includes a conference center. A terrace, multilingual staff, and gift shops/newsstands are also featured at the eco-certified Hyatt Regency Phoenix. For a fee, parking is available.

This Phoenix hotel is smoke free.

  • 693 guestrooms or units
  • 21 levels
  • 2 dining venues
  • Meeting rooms
  • 43 sq ft of conference space
  • 4 sq m of conference space
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
Hyatt Regency Phoenix offers 693 accommodations with iPod docking stations and safes. Beds feature premium bedding. 55-inch Smart televisions come with premium cable channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include designer toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered weekly and change of bedsheets can be requested. Housekeeping is provided on a limited basis.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, Spanish

Property amenities

Family friendly

  • Free cribs/infant beds
  • Laundry facilities
  • Outdoor pool
  • Refrigerator
  • Rollaway/extra beds (surcharge)

Internet

  • Available in all rooms: Free WiFi, Wired Internet (USD 15.95 per night)
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Covered self parking on site (USD 33 per day; includes in/out privileges)
  • Covered valet parking on site (USD 43 per day; includes in/out privileges)
  • Wheelchair-accessible parking available
  • Height restrictions apply for onsite parking

Food and drink

  • Breakfast available for a fee: USD 12-25 per person
  • 2 restaurants and 1 coffee shop/cafe
  • 1 bar

Things to do

  • Fitness center
  • Outdoor pool
  • Spa tub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Elevator
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)
  • Wheelchairs available on site

Room amenities

Entertainment

  • 55-inch Smart TV
  • Cable channels
  • iPod dock
  • Pay movies
  • Premium channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Towels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Late check-in subject to availability
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 3 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 25.0 per stay.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 12 to 25 per person
  • Fee for in-room wired internet: USD 15.95 per night (rates may vary)
  • Covered self parking fee: USD 33 per day (in/out privileges)
  • Covered valet parking fee: USD 43 per day (in/out privileges)
  • Rollaway bed fee: USD 25.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, and Diners Club. Cash is not accepted. 

It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

  • Children 3 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hyatt Phoenix
Hyatt Phoenix Regency
Hyatt Regency Hotel Phoenix
Hyatt Regency Phoenix
Phoenix Hyatt
Phoenix Hyatt Regency
Phoenix Regency
Phoenix Regency Hyatt
Regency Hyatt Phoenix
Regency Phoenix
Hyatt Regency Phoenix Hotel Phoenix
Hyatt Regency Phoenix Hotel
Hyatt Regency
Hyatt Regency Phoenix Hotel
Hyatt Regency Phoenix Phoenix
Hyatt Regency Phoenix Hotel Phoenix

Hyatt Regency Phoenix Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1148 out of 1668 reviews" "
Rating 8 - Good. 283 out of 1668 reviews" "
Rating 6 - Okay. 130 out of 1668 reviews" "
Rating 4 - Poor. 51 out of 1668 reviews" "
Rating 2 - Terrible. 56 out of 1668 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Raymond, Briarcliff manor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice. The hot tub was great.
Stayed 3 nights in Dec 2024

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

erika

Stayed 1 night in Aug 2024

10/10 Excellent

Debra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Rodrigo

Stayed 1 night in Sep 2024

10/10 Excellent

Lillian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great downtown location walkable to Chase Field. Hotel has nice market, and bar/restaurant.
Stayed 1 night in Sep 2024

8/10 Good

randy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hyatt was a nice place to stay and close to Chase field and lots of places to get food and drinks.
Stayed 1 night in Sep 2024

4/10 Poor

Laura

Travelled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The air conditioning did not work properly. It wouldn’t stay below 75°. We called and were told someone would check it out, but no one came. Consequently, I got very little sleep.
Stayed 1 night in Sep 2024

8/10 Good

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great clean and nice looking rooms, if I had one complaint it would be that the ac is controlled by the front desk and was a bit warmer.
Stayed 1 night in Sep 2024

10/10 Excellent

Rochelle, Vista

Liked: Cleanliness, staff & service, property conditions & facilities
We stayed here to go to the Padres vs Diamondbacks game at Chase Field and it was perfect. Our king bed room was fine and had a Keurig, mini fridge and couch. Very walkable to the ballpark and to several restaurants and bars near Chase field. We parked at the parking garage next door to the hotel for $30/night that was very convenient.
Stayed 2 nights in Sep 2024

6/10 Okay

Monica, Fitchburg

Liked: Cleanliness
This was a very nice hotel and convenient to Chase Field. However, the bathroom has a barn door, which is really uncomfortable for its lack of privacy. Additionally, I was charged for my stay at checkout, even though I had prepaid through Expedia. The person who did this was not interested in finding out the truth. AND two customer service phone numbers on the receipt are bogus. One fails to connect and the other is a scam where it tries to get you to enter your age to sell you some kind of medical device. It’s absolutely shameful that a hotel chain like Hyatt is so careless or deceitful. My inquiry into billing is still pending. Even so, that does not excuse any of these factors.
Stayed 1 night in Sep 2024

8/10 Good

Deawn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Justin

Stayed 1 night in Sep 2024

6/10 Okay

Liza

Travelled with family
Liked: Staff & service
The air conditioner Didnt Work! It was very warm the Room! Also I request a chance Of coffee machine because mine Didnt Work and was dirty.
Stayed 1 night in Sep 2024

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities
Super fast check in and helpful & friendly staff. Clean!
Stayed 1 night in Sep 2024

10/10 Excellent

Curtis

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was very clean, all of the staff are very accommodating, the room was spacious, great view, and I would recommend this property
Stayed 4 nights in Sep 2024

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Nav

Stayed 1 night in Sep 2024

6/10 Okay

Sean

Liked: Cleanliness, staff & service
I was attending a concert at the Herberger theater, so this was the closest option to that site. The hotel is very classy and the security is good. However, the room itself seemed to prioritize looks over functionality. It almost felt like I was staying in a business office instead of being on vacation. I have stayed in other hotels a few streets over that are more comfortable and slightly cheaper. While I would consider staying at this hotel again, it will certainly not be at the top of my list of choices.
Stayed 1 night in Sep 2024

10/10 Excellent

Kristie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Jordan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

John

Stayed 1 night in Sep 2024

10/10 Excellent

Victoria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 1 night in Sep 2024

2/10 Terrible

Renee

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk people are rude and stereotype I don’t need to revise my review this is how I feel!
Stayed 1 night in Sep 2024