Grand Harbor Resort and Waterpark

3.5 star property
3.5-star family-friendly hotel near Diamond Jo Casino, connected to the convention center

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Grand Harbor Resort and Waterpark

Meeting facility
Property amenity
Point of interest
Lobby
Exterior

Reviews

7.8 out of 10

Good

Popular amenities

  • 24/7 front desk
  • Bar
  • Room service
  • Gym
  • Hot tub
  • Pool

Explore the area

Map
350 Bell St, Dubuque, IA, 52001
  • Diamond Jo Casino
    1 min walk
  • Grand Harbor Resort and Waterpark
    2 min walk
  • Grand River Center
    2 min walk
  • Dubuque, IA (DBQ-Dubuque Regional)
    12 min drive

Room options

Standard Double Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed with Sofa bed

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

About the area

Dubuque

Heart of Dubuque.With a stay at this Dubuque hotel, you'll be steps from Diamond Jo Casino and within a 10-minute walk of National Mississippi River Museum and Aquarium.

What's nearby

  • Diamond Jo Casino - 1 min walk
  • Grand Harbor Resort and Waterpark - 2 min walk
  • National Mississippi River Museum and Aquarium - 5 min walk
  • Five Flags Center - 10 min walk
  • Q Casino - 5 min drive

Getting around

  • Dubuque, IA (DBQ-Dubuque Regional) - 12 min drive

Restaurants

  • ‪McDonald's - ‬10 min walk
  • ‪Pepper Sprout - ‬9 min walk
  • ‪Diamond Jo Casino - ‬2 min walk
  • ‪Filament Meetery & Eatery - ‬2 min walk
  • ‪Dimensional Brewing Company - ‬12 min walk

About this property

Grand Harbor Resort and Waterpark

3.5-star family-friendly hotel near Diamond Jo Casino, connected to the convention center
Grand Harbor Resort and Waterpark offers its guests a complimentary water park, 2 spa tubs, a lazy river, and a waterslide. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

A 24-hour business center and meeting rooms are available. Event space at this hotel measures 1453 square feet (135 square meters) and includes a conference center. An indoor pool, a children's pool, and a fitness center are also featured at the family-friendly Grand Harbor Resort and Waterpark. Self parking is free.

This 3.5-star Dubuque hotel is smoke free.

  • 193 guestrooms or units
  • 7 levels
  • Meeting rooms
  • 1453 sq ft of conference space
  • 135 sq m of conference space
  • Built in 2002
  • Continental breakfast (free)
  • Deli
  • Kid's club (surcharge)
  • Business center (24 hours)
  • Conference center
  • Front desk (24 hours)
  • Express check-out
  • Front-desk safe
  • Game room or arcade
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Grand Harbor Resort and Waterpark offers 193 air-conditioned accommodations with safes and complimentary newspapers. 32-inch flat-screen televisions come with cable channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations and hair dryers.

This Dubuque hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Languages

English

Property amenities

Family friendly

  • Arcade/game room
  • Children's club (surcharge)
  • Children's games
  • Children's pool
  • Children's toys
  • Cribs/infant beds (surcharge)
  • Free water park access
  • Indoor pool
  • Lazy river
  • Microwave
  • Refrigerator
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Waterslide

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free continental breakfast available weekdays 6:30 AM–9:00 AM
  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • 2 spa tubs
  • Arcade/game room
  • Children's pool
  • Fitness center
  • Free water park access
  • Indoor pool
  • Lifeguards on site

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 32-inch flat-screen TV
  • Cable channels

Bedroom

  • Air conditioning
  • Bed sheets
  • Cribs/infant beds (surcharge)
  • Rollaway/extra beds (surcharge)

Bathroom

  • Hair dryer
  • Shower/tub combination
  • Towels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Free newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Renovations and closures

The following facilities are closed on Monday, Tuesday, and Wednesday:
  • Children's pool
  • Indoor pool
  • Spa tub

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per day.
  • Cribs (infant beds) are available for USD 5.0 per day.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: USD 5.0 per day
  • Rollaway bed fee: USD 10.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. 

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Grand Harbor
Grand Harbor Resort
Grand Harbor Resort & Waterpark
Grand Harbor Resort & Waterpark Dubuque
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Harbor Grand Resort
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Grand Harbor Resort and Waterpark Hotel
Grand Harbor Resort and Waterpark Dubuque
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Grand Harbor Resort and Waterpark Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 347 out of 1000 reviews" "
Rating 8 - Good. 333 out of 1000 reviews" "
Rating 6 - Okay. 180 out of 1000 reviews" "
Rating 4 - Poor. 91 out of 1000 reviews" "
Rating 2 - Terrible. 49 out of 1000 reviews" "

7.8/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Ana

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Me gusto que esta muy limpio el hotel, no tuvimos oportunidad de entrar a la alberca, pero el hotel me gusto, todo muy limpio
Stayed 1 night in Sep 2024

8/10 Good

rob

Quick Access to Casino
Stayed 1 night in Sep 2024

10/10 Excellent

Karlie

Travelled with family and small children
The front desk and staff was so nice to us. The water park is wonderful and I loved how there was a concession stand/food place with very decent prices right there! It wasn’t overly crowded, the breakfast was good, we had a great experience. We will definitely be back again!
Stayed 2 nights in Sep 2024

8/10 Good

Amy

Travelled with partner
Liked: Amenities, property conditions & facilities
Everyone whom we had contact with on the property, was kind and helpful.
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
You hear trains around the hour. Next to the museum and Mississippi River. Water park was fun regardless that there were some rust. The breakfast room was small and we had to wait for seats. The kids room was fun. Room was nice and updated. Felt clean. No bugs. Had microwave and fridge. Lots of vanity space.
Stayed 1 night in Aug 2024

6/10 Okay

Lyn

Liked: Staff & service
Stayed 3 nights in Sep 2024

6/10 Okay

Aaron

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Beautiful view, nice river walk outside hotel. Waterpark was in poor condition.
Stayed 3 nights in Aug 2024

8/10 Good

Bobby

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room overlooking 4 different states and the Mississippi River.
Stayed 1 night in Aug 2024

8/10 Good

richard

Travelled with family
Liked: Cleanliness, staff & service
Overall good stay
Overnight check-in tried to help me work a bigger room upgrade but the Hotels.com reservation did not accommodate it. Something both One Key and the property should work on. Hotels need to understand no matter how I booked, I am still a revenue booking. I was able to get a rollaway which worked out.
Stayed 2 nights in Aug 2024

8/10 Good

Rebeca

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2024

6/10 Okay

Cassie

Travelled with family
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Bathtub backed up while showering Hair everywhere No fan/hairvent in bathroom Someone else’s comb was still in room. That my two year old found Only source of light was one little lamp
Stayed 1 night in Aug 2024

8/10 Good

Rebecca

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a beautiful corner room with a great view. Hotel needs some updates. Our room smelled of stale cigarette smoke and some furniture was chipped and marred. The bed was clean and quite comfortable
Stayed 1 night in Aug 2024

8/10 Good

Amanda

Stayed 1 night in Aug 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel room was good. Service was good. A little upset the the summer hours started when I booked the hotel for my daughter's bday and wanted to stay for the indoor water park. Found out it's was closed Monday-Wednesday, and wasn't notified about it. Found other things to do in the area for her bday.
Stayed 2 nights in Aug 2024

8/10 Good

DARCIE

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities
Dates rooms
Stayed 2 nights in Aug 2024

10/10 Excellent

Heather

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasant motel
Stayed 2 nights in Aug 2024

10/10 Excellent

Dana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place and beautiful views!
Stayed 1 night in Aug 2024

6/10 Okay

Shari

Travelled with family
Great location on the the Mississippi. Hotel is tired and wore out. The restaurant attached to the hotel was dirty and food was sub par to what the national chain serves in other towns.
Stayed 1 night in Aug 2024

4/10 Poor

Brittney

Travelled with family and small children
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
I think the hotel is great staff is great but the WATERPARK is not safe with the amount of rust and duct tape and the water pressure in the splash pad area is way to string for littles now the price is decent but not for how bad the waterpark is it’s very rusty with duck tape everywhere it definitely needs updates been the same for at least 20 years
Stayed 1 night in Aug 2024

6/10 Okay

nathan

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Needs attention and updates
Check-in guy was super friendly and place looked nice. Room had front of AC unit falling off, no vent fsn in bathroom so steam kept setting off smoke detector, drywall tape was peeling in bathroom (probably related to no vent fan), curtains had tears, and no way to lock door that staff couldn't bypass. The electronic keypad things were in the way of being able to flip the locking mechanism. Breakfast was subpar and staff was very rude, they cared more about last night's staff not putting some chairs away. Waterpark was fun but desperately needs to close for a few days to do some touch up painting and rust removal. Soft pad at the bottom of the toddler slide was more of a danger than anything.
Stayed 1 night in Aug 2024

10/10 Excellent

Renee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All good
Everything was great! Staff was friendly. Room and common areas were clean. Breakfast was better than I expected.
Stayed 1 night in Aug 2024

10/10 Excellent

Mandi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyed our time!
Lovely service and attitudes from staff. Clean, comfortable stay and good breakfast. Waterpark was a blast and all in working order. Thank you!
Stayed 1 night in Aug 2024