Grand Harbor Resort and Waterpark

3.5 star property
3.5-star family-friendly hotel near Diamond Jo Casino, connected to the convention center

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Photo gallery for Grand Harbor Resort and Waterpark

Meeting facility
Property amenity
Lobby
Exterior
Point of interest

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Room service
  • Pool
  • 24/7 front desk
  • Gym

Explore the area

Map
350 Bell St, Dubuque, IA, 52001
  • Diamond Jo Casino
    ‪1 min walk‬
  • Grand Harbor Resort and Waterpark
    ‪2 min walk‬
  • National Mississippi River Museum and Aquarium
    ‪5 min walk‬
  • Dubuque, IA (DBQ-Dubuque Regional)
    ‪12 min drive‬

Room options

Standard Double Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed with Sofa bed

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About the area

Dubuque

Heart of Dubuque.With a stay at this Dubuque hotel, you'll be steps from Diamond Jo Casino and within a 10-minute walk of National Mississippi River Museum and Aquarium.

What's nearby

  • Diamond Jo Casino - 1 min walk - 0.1 km
  • Grand Harbor Resort and Waterpark - 2 min walk - 0.2 km
  • Grand River Center - 2 min walk - 0.2 km
  • National Mississippi River Museum and Aquarium - 5 min walk - 0.5 km
  • Q Casino - 5 min drive - 4.0 km

Getting around

  • Dubuque, IA (DBQ-Dubuque Regional) - 12 min drive

Restaurants

  • ‪McDonald's - ‬10 min walk
  • ‪Pepper Sprout - ‬9 min walk
  • ‪Diamond Jo Casino - ‬2 min walk
  • ‪Filament Meetery & Eatery - ‬2 min walk
  • ‪Dimensional Brewing Company - ‬12 min walk

About this property

Grand Harbor Resort and Waterpark

3.5-star family-friendly hotel near Diamond Jo Casino, connected to the convention center
Grand Harbor Resort and Waterpark offers its guests a complimentary water park, 2 hot tubs, a lazy river, and a waterslide. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

A 24-hour business center and meeting rooms are available. Event space at this hotel measures 1453 square feet (135 square meters) and includes a conference center. An indoor pool, a children's pool, and a fitness center are also featured at the family-friendly Grand Harbor Resort and Waterpark. Self parking is free.

This 3.5-star Dubuque hotel is smoke free.

  • 193 guestrooms or units
  • 7 levels
  • Meeting rooms
  • 1453 sq ft of conference space
  • 135 sq m of conference space
  • Built in 2002
  • Continental breakfast (free)
  • Deli
  • Kid's club (surcharge)
  • Business center (24 hours)
  • Conference center
  • Front desk (24 hours)
  • Express check-out
  • Front-desk safe
  • Game room or arcade
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Grand Harbor Resort and Waterpark offers 193 air-conditioned accommodations with safes and complimentary newspapers. 32-inch flat-screen televisions come with cable channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations and hair dryers.

This Dubuque hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Languages

English

Similar properties

Property amenities

Family friendly

  • Arcade/game room
  • Children's club (surcharge)
  • Children's games
  • Children's pool
  • Children's toys
  • Crib (surcharge)
  • Free water park access
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Lazy river
  • Lifeguards on site
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Waterslide

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free continental breakfast available 6:30 AM to 9:00 AM on weekdays and 6:30 AM to 10:00 AM on weekends
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • 2 hot tubs
  • Arcade/game room
  • Children's club
  • Children's pool
  • Free water park
  • Gym
  • Indoor pool
  • Lazy river
  • TV in common areas
  • Waterslide

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 32-inch flat-screen TV with cable channels

Bedroom

  • Bedsheets provided
  • Crib (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Renovations and closures

The following facilities are closed on Monday, Tuesday, and Wednesday:
  • Children's pool
  • Indoor pool
  • Hot tub

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per day.
  • Cribs (infant beds) are available for USD 5.0 per day.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: USD 5.0 per day
  • Rollaway bed fee: USD 10.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. 

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Grand Harbor
Grand Harbor Resort
Grand Harbor Resort & Waterpark
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Grand Harbor Resort and Waterpark Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 351 out of 1003 reviews
Rating 8 - Good. 327 out of 1003 reviews
Rating 6 - Okay. 191 out of 1003 reviews
Rating 4 - Poor. 87 out of 1003 reviews
Rating 2 - Terrible. 47 out of 1003 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

2/10 Terrible

Nick

Disliked: Staff & service
Stayed 1 night in Dec 2024

6/10 Okay

Kimberly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Kristen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was great. Waterpark was fun for all ages. Would have liked more information like waterpark hours
Stayed 2 nights in Dec 2024

8/10 Good

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Neighbors across the hall partying in the hallway. Keep it in your room.
Stayed 3 nights in Dec 2024

8/10 Good

Leah

Travelled with family and small children
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Good breakfast and hotel room was clean. It’s definitely outdated and worn down in the waterpark along with some of the hotel amenities considering the nightly rate you pay. The kids had fun at the waterpark and enjoyed the games that were lead by staff.
Stayed 1 night in Dec 2024

6/10 Okay

Fortnite

Travelled with family
Liked: Staff & service
Needs improvement on every area of resort.
Stayed 1 night in Dec 2024

8/10 Good

Dan

Stayed 1 night in Dec 2024

6/10 Okay

Sandra

Travelled with family, Travelled with family and small children
Liked: Staff & service
Way too many people for 2 elevators. Very, very long line for breakfast which was included. The pool was nice but I believe people from the outside are allowed in if they pay. Makes it difficult for patrons who paid to stay and play.
Stayed 2 nights in Dec 2024

4/10 Poor

Jill

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Old dirty- dust all over the room. Bad bed, bad pillows
Stayed 1 night in Dec 2024

10/10 Excellent

Diane

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I've stayed here several times. I enjoy the property and staff. The best hotel in that area! I'd recommend this place to stay!!!
Stayed 2 nights in Dec 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
The front desk was helpful and responsive. Stephanie was especially wonderful. The concession stand at the water park and the manager at Tony Roma’s were rude and we had to basically beg for food. Food at the concession stand was over done and gross. Tony Roma’s food was good and the hostess and waiter were great. The manager originally refused us service because we had 11 people and she said the kitchen was too busy. The hostess and waiter were great and apologized for the manager. There were plenty of tables open and we said we didn’t mind waiting.
Stayed 2 nights in Dec 2024

10/10 Excellent

Alison

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My kids had a lot of fun at the waterpark! Our room was clean and quiet. Overall we had a great experience.
Stayed 2 nights in Dec 2024

10/10 Excellent

Sarah

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was clean and staff were great! Quick check in! The waterpark was great and our children (2, 4, & 11) loved it! There are spots of the waterpark that could use come work as I would say the equipment is showing its age but the water was warm, staff were awesome, plenty of towels, maybe could use a little more seating/tables. Great stay and experience, would for sure go back again!
Stayed 1 night in Dec 2024

10/10 Excellent

Mirnesa, urbandale

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our first time visiting the place. I was surprised and how the front desk was nice and always had answers to the questions.
Stayed 3 nights in Dec 2024

10/10 Excellent

Teri

Travelled with family
Liked: Amenities
Front desk check in very pleasant staff! Waterpark was fun as well!
Stayed 1 night in Dec 2024

10/10 Excellent

Sylena

Travelled with family and small children
Liked: Staff & service
Disliked: Amenities
We checked in at 7 pm hungry and asked what time the restaurant closed, was tilf 8 ..came back down at 715 asked how to get there the guy standing beside the lady said actually it is closing at 715 so they can be done by 8.
Stayed 1 night in Dec 2024

10/10 Excellent

Nancy

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Loved the way staff greets and treats guests. Great amenities and delicious breakfast. Thank you!
Stayed 1 night in Dec 2024

10/10 Excellent

Colleen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Anissa

Liked: Cleanliness, staff & service, property conditions & facilities
A little overpriced for sure
Stayed 1 night in Dec 2024

6/10 Okay

Daniel

Travelled with group
Liked: Cleanliness
Stayed 2 nights in Dec 2024

10/10 Excellent

Becky

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Resturant on property. Waterpark at property. Continental breakfast was better than most.
Stayed 1 night in Dec 2024

10/10 Excellent

Jeff

Stayed 1 night in Nov 2024

10/10 Excellent

Kevin

Stayed 1 night in Nov 2024

10/10 Excellent

Donald

Liked: Cleanliness
None
Stayed 1 night in Nov 2024

8/10 Good

Mandy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Waterpark is very dated. Definitely needs some love.
Stayed 1 night in Nov 2024