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Embassy Suites by Hilton Flagstaff

3.5 star property
Hotel near Northern Arizona University in Flagstaff

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Embassy Suites by Hilton Flagstaff

Exterior
Reception
1 bedroom, premium bedding, down comforters, pillowtop beds
Reception
Outdoor pool

Reviews

7.4 out of 10

Good

Popular amenities

  • Pool
  • Bar
  • 24/7 front desk
  • Parking available
  • Housekeeping

Explore the area

Map
706 South Milton Road, Flagstaff, AZ, 86001
  • Northern Arizona University
    10 min walk
  • Riordon Mansion
    12 min walk
  • Flagstaff City Hall
    14 min walk
  • Flagstaff, AZ (FLG-Flagstaff Pulliam Field)
    8 min drive

Room options

View all photos for Suite, Multiple Beds, 2 Bathrooms

42-inch flat-screen TV with cable channels, TV

Suite, Multiple Beds, 2 Bathrooms

  • 43 sq m
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Premium Suite, 2 Double Beds, Non Smoking (2 Rooms, Parlor)

42-inch flat-screen TV with cable channels, TV

Premium Suite, 2 Double Beds, Non Smoking (2 Rooms, Parlor)

  • 43 sq m
  • Sleeps 6
  • 2 Double Beds

View all photos for Room, 1 King Bed with Sofa bed (2 Rooms)

42-inch flat-screen TV with cable channels, TV

Room, 1 King Bed with Sofa bed (2 Rooms)

  • 43 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Double Beds, Non Smoking (2 Rooms)

42-inch flat-screen TV with cable channels, TV

Room, 2 Double Beds, Non Smoking (2 Rooms)

  • 43 sq m
  • Sleeps 6
  • 2 Double Beds

View all photos for Room, 1 King Bed, Non Smoking

1 bedroom, premium bedding, down comforters, pillowtop beds

Room, 1 King Bed, Non Smoking

  • 43 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Suite, 1 King Bed, Non Smoking (2 Rooms)

42-inch flat-screen TV with cable channels, TV

Premium Suite, 1 King Bed, Non Smoking (2 Rooms)

  • 43 sq m
  • Sleeps 6
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

42-inch flat-screen TV with cable channels, TV

Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

  • 43 sq m
  • Sleeps 5
  • 1 King Bed

View all photos for Premium Suite, 2 Double Beds, Non Smoking (2 Rooms)

42-inch flat-screen TV with cable channels, TV

Premium Suite, 2 Double Beds, Non Smoking (2 Rooms)

  • 43 sq m
  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

1 bedroom, premium bedding, down comforters, pillowtop beds

Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

  • 43 sq m
  • Sleeps 5
  • 1 King Bed

Similar properties

Exterior

Drury Inn & Suites Flagstaff

Pool
Hot tub
Breakfast included
Pet-friendly
4.7 out of 5, Exceptional, (1529)
The price is CA $155
per night
CA $172 total
includes taxes & fees
22 Jan - 23 Jan
Drury Inn & Suites Flagstaff

About the area

Flagstaff

In historical district.You'll find Northern Arizona University and Riordon Mansion within a 15-minute walk of this Flagstaff hotel. Flagstaff Convention and Visitors Bureau and Heritage Square are also within 2 miles (3 km).

What's nearby

  • Northern Arizona University - 10 min walk
  • Flagstaff City Hall - 14 min walk
  • Flagstaff Medical Center - 4 min drive
  • Flagstaff Extreme - 4 min drive
  • Lowell Observatory - 5 min drive

Getting around

  • Flagstaff Station - 14 min walk
  • Flagstaff Pulliam Field (FLG) - 8 min drive

Restaurants

  • ‪Chick-fil-A - ‬4 min walk
  • ‪Starbucks - ‬13 min walk
  • ‪Starbucks - ‬9 min walk
  • ‪Brown Bag Burger + Bar Flagstaff, AZ - ‬4 min walk
  • ‪Bookmans - ‬12 min walk

About this property

Embassy Suites by Hilton Flagstaff

Hotel near Northern Arizona University in Flagstaff
Embassy Suites by Hilton Flagstaff offers its guests an outdoor pool, a spa tub, and a fitness center. There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. Public spaces have free WiFi and wired Internet.

Event space at this hotel measures 646 square feet (60 square meters) and includes conference space. Multilingual staff, gift shops/newsstands, and a fireplace in the lobby are also featured at the business-friendly Embassy Suites by Hilton Flagstaff. For a fee, parking is available.

Smoking is allowed in designated areas at this Flagstaff hotel.

  • 119 guestrooms or units
  • 3 levels
  • 646 sq ft of conference space
  • 60 sq m of conference space
  • Built in 1988
  • Cooked-to-order breakfast (free)
  • Manager's reception (free)
  • Deli
  • Ski lift tickets
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Gift shop
  • Fireplace in lobby
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
Embassy Suites by Hilton Flagstaff offers 119 air-conditioned accommodations with safes and designer toiletries. Accommodations are furnished with double sofa beds and desks. Pillowtop beds feature down comforters and premium bedding. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This Flagstaff hotel provides complimentary wired and wireless Internet access. 42-inch flat-screen televisions come with premium cable channels. Housekeeping is provided daily.

Languages

English, Spanish

Property amenities

Family friendly

  • Laundry facilities
  • Microwave
  • Outdoor pool
  • Pool gate
  • Refrigerator
  • Separate living room
  • Snack bar/deli
  • Sofa bed

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Self parking on site (USD 10 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free cooked-to-order breakfast available daily 6:30 AM–9:30 AM
  • 1 bar
  • Free daily reception

Things to do

  • Fitness center
  • Outdoor pool
  • Spa tub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 42-inch flat-screen TV
  • Cable channels
  • Premium channels

Bedroom

  • Air conditioning
  • Bed sheets
  • Double sofa bed
  • Down comforter
  • Heating
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Food and drink

  • Cookware/dishes/utensils
  • Microwave
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk, smart lock

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 100 lbs per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: USD 10 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards, and cash. For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

We should mention

  • Up to 3 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • Alcohol isn't allowed at Embassy Suites by Hilton Flagstaff.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Embassy Suites Flagstaff
Embassy Suites Hotel Flagstaff
Flagstaff Embassy Suites
Embassy Suites Flagstaff Hotel Flagstaff
Embassy Suites Flagstaff Hotel
Embassy Suites Flagstaff
Embassy Suites by Hilton Flagstaff Hotel
Embassy Suites by Hilton Flagstaff Flagstaff
Embassy Suites by Hilton Flagstaff Hotel Flagstaff

Embassy Suites by Hilton Flagstaff Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 345 out of 1001 reviews" "
Rating 8 - Good. 249 out of 1001 reviews" "
Rating 6 - Okay. 185 out of 1001 reviews" "
Rating 4 - Poor. 128 out of 1001 reviews" "
Rating 2 - Terrible. 94 out of 1001 reviews" "

7.4/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

6.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

8/10 Good

Alana

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Love the proximity to downtown and NAU
Stayed 1 night in Oct 2024

2/10 Terrible

Crystal

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
When we walked into the room many things were awry, to include the sofa bed not being put together (the cushions were dirty and piled on the other side of the room. Someone’s left overs were still in the refrigerator, the lampshade was completely crooked and the bathroom ceiling had black mold spots on it. My husband proceeded to clean all of the surfaces with bleach wipes and I do not believe that room has been cleaned frequently. The following night we found out why the bathroom has black mold: At about 11:40 p.m. we heard rushing water coming from the bathroom. Water was pouring out of the light fixture of the bathroom ceiling, soaking the room. When we called guest services they apologized for the inconvenience and brought us extra towels so we could clean it up. We cut our stay there a day short and when we checked out I once again informed the front desk about the bathroom flooding/mold/etc and cleanliness of the room. She was dismissive, and didn’t seem interested in our account of what happened. Needless to say, we will not be visiting this location anymore for further visits. No offer was made for us to change rooms or even be compensated for our inconvenience, apart from giving us a couple of bottles of water and two bags of chips. For something with the Hilton name behind it, it was beyond disappointing.
Stayed 3 nights in Oct 2024

2/10 Terrible

Gabriel

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
I’ve stayed in countless Embassy Suites and this is the worst. Can’t believe it’s in the chain or tied to Hilton. Cracks in ceiling and lots of active mold growing in bathroom and living room ceiling (all pictured to post elsewhere). Carpet was worn out and dirty, couches looked like second hand store furniture, stains on cushions, and tears on arms. Also, milk was sour at breakfast to the point several other guests were warning people as they were getting their breakfast. A man came out and looked at it from the kitchen but I didn’t see him change anything. Overall just a tired and worn out property that shouldn’t be compared to other Embassy Suites. I would never stay here again, and if this was my only experience with the brand, I’d never try a different one.
Stayed 1 night in Oct 2024

2/10 Terrible

John

Disliked: Cleanliness, staff & service, property conditions & facilities
Property is old and staff uninterested in helping. Check in took close to an hour late in the evening with small children as they could not find the Expedia reservation—which Expedia was emailing me to confirm daily including during that time. I think they oversold and were simply scrambling, but when I book a room for my large family, I expect to have that, not be split into two random rooms in an arrangement that does not work for us. Staff member repeatedly left the check in process to take phone calls, etc. Parking lots were dark and felt unsafe at night, particularly around the rear of the building.
Stayed 1 night in Oct 2024

4/10 Poor

Beth

Disliked: Property conditions & facilities
Stayed 1 night in Sep 2024

4/10 Poor

Anna

Travelled with family
Disliked: Property conditions & facilities
Dirty, bathroom mold, torn furniture, missing curtains, stain on carpet.
Stayed 2 nights in Sep 2024

6/10 Okay

Anita

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
The breakfast was limited options. No bacon or muffins. The check in was slow. There was no one to greet me and when the staff came back, they did not acknowledge me and had a discussion with a co-worker. The hotel in general seemed unkept. Will not return, lots of other options for the same price or less.
Stayed 1 night in Sep 2024

6/10 Okay

Marianne

Liked: Staff & service, amenities
Sheets had tears and bathroom wasn’t very clean
Stayed 1 night in Sep 2024

2/10 Terrible

Carl

Stayed 2 nights in Aug 2024

10/10 Excellent

Amy

Stayed 1 night in Aug 2024

6/10 Okay

Bruce

Travelled with family
Okay for a night
Hotel really needs an update. Room worked for 1 night with 2 smalls kids. Couch cushions were tearing at the seems and chairs had paint peeling.
Stayed 1 night in Sep 2024

6/10 Okay

April

Travelled with family
Liked: Staff & service
Stayed 1 night in Sep 2024

6/10 Okay

Juan

Travelled with family
Disliked: Property conditions & facilities
7.0
It´s ok. Maybe a 7 overall. Need a little maintance
Stayed 1 night in Aug 2024

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Do not stay here. The whole place is old dinghy and smells of urine. Tiles are loose in the bathroom, wall paper is pealing off, pool is dirty. There are much better places to stay.
Stayed 2 nights in Aug 2024

2/10 Terrible

Anthony

Travelled with family
Slumming it
The room that they gave us has black mold in the bathroom has poop stains on the wall. They did not vacuum the floor. The mini fridge had old milk and food inside of it.
Stayed 2 nights in Aug 2024

4/10 Poor

Joseph

Business traveller, Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Room was disgusting. Door to the bathroom, looks like it was chewed up at the bottom by mice. Room had a musty smell. The only good thing about the facility was the actual lobby bar and dining area. Once you leave that area it goes downhill very quick.
Stayed 1 night in Aug 2024

2/10 Terrible

Matthew

Travelled with family, Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
This Hotel is in dire need of updates. It is dirty and disgusting. The hallways were littered with the free popcorn they give out, and over 2 days it was never cleaned up. The AC in my room was broken, and remained so after it was supposedly “fixed” by maintenance. The wallpaper in the bathroom was peeling, the lock on the bathroom door was broken, the carpet in the room was torn, the fabric on the sleeper sofa was torn, the mini fridge’s door wouldn’t close, the master bedroom was missing a light bulb in one lamp, and the cover on the ironing board was damaged and wouldn’t stay on. To add insult to injury, I was over-charged for the cost of my room that I spent 2 nights enduring. It should have been $249 (minus taxes) per night. But lo and behold they charged me $301 (minus taxes) per night! DO NOT EVER, EVER STAY AT THIS HOTEL. The couple front desk people who I talked to WERE very nice. However, the property itself is trash. There was nothing they could do to solve my problems except give me a small rotating fan to place in my room, and gift me with an “I’m Sorry For The Inconvenience” Bag, containing a Kit Kat bar, a bag of Skittles, and 2 bottles of Coke. So there you have it: For $700, I got to sleep in a puddle of my own sweat for 2 nights, in a run-down joke of a “Suite”, hearing kids run around the hallways at all hours. I read online that many others have been overcharged, and had an equally terrible experience.
Stayed 2 nights in Aug 2024

4/10 Poor

Christine, Cave Creek

Travelled with family and small children
Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
Needs major renovations
Stayed 2 nights in Aug 2024

6/10 Okay

Jose

Disliked: Staff & service, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

Steven

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Please start refurbishing your rooms
Everyone who worked at the hotel was very nice and professional. But the rooms are so outdated. The walls, the bathroom the furniture most is damaged torn. Probably would not stay there again.
Stayed 1 night in Aug 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Just okay, won’t be back
The staff at breakfast was wonderful and took care of everything. The bathroom was moldy and the fan on the bathroom ceiling constantly dripped water, so the bathroom floor is always wet. I do not recommend trying to sleep on the sleeper sofa, super loud and uncomfortable. Also, the pillows are awful.
Stayed 3 nights in Jul 2024

8/10 Good

Kristin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The most comfortable pillow in bed I’ve ever ever slept in. Worst embassy suites happy hour that I have ever experienced in that I had no idea it was for such a limited time and that the Bar closed after happy hour. No omelette, breakfast breakfast without any warning.
Stayed 1 night in Jul 2024

4/10 Poor

Amy

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Upgrade Needed
Needs a major overhaul… our door would not shut, coffee maker broken, just overall dingy… staff at breakfast was fantastic
Stayed 4 nights in Jul 2024

10/10 Excellent

Rachel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024