We are avid travellers and have stayed a few times and understand things happen however no running hot water for a couple of days, this was not a good sign. On the positive, the pool was definitely one of the best heated pools we have enjoyed. The included breakfast is always an added bonus. Scrambled eggs, microwaved bacon, toast, bagels, cereals, fruits, yogurt, coffee, tea, milk and juices …oh yes and waffles offered in regular and chocolate flavours. We would stay again just think hotel needs a bit of TLC.