Microtel Inn & Suites by Wyndham Gassaway/Sutton

2.0 star property
Enjoy the free WiFi at this Gassaway hotel

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Microtel Inn & Suites by Wyndham Gassaway/Sutton

Exterior
Room, 1 Queen Bed, Accessible, Non Smoking
Lobby
Property amenity
Laundry room

Reviews

7.8 out of 10

Good

Popular amenities

  • Breakfast included
  • 24/7 front desk
  • Housekeeping
  • Pet-friendly
  • Air conditioning
  • Free WiFi

Explore the area

Map
115 Reston Place, Gassaway, WV, 26624
  • Braxton County Memorial Hospital
    16 min walk
  • Elk River
    4 min drive
  • Sutton Dam
    10 min drive

Room options

Suite, 1 Queen Bed, Non Smoking

  • Sleeps 4
  • 1 Queen Bed

Room, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

Room, 1 Queen Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed, Microwave

  • Sleeps 4
  • 1 King Bed

Room, Accessible

  • Sleeps 2
  • 2 Queen Beds

Suite, Accessible

  • Sleeps 3
  • 1 Queen Bed

Similar properties

About the area

Gassaway

In Gassaway .Within 3 miles (5 km) of this Gassaway hotel, you'll find Braxton County Memorial Hospital and Elk River. Sutton Dam is within 6 miles (10 km) and Flatwoods Outlet Mall is within 9 miles (15 km).

What's nearby

  • Braxton County Memorial Hospital - 16 min walk - 1.4 km
  • Flatwoods Outlet Mall - 9 min drive - 10.8 km
  • Sutton Dam - 10 min drive - 6.8 km
  • Sutton Lake Marina - 17 min drive - 13.9 km
  • Bee Run Swimming Area - 17 min drive - 14.1 km

Getting around

  • Charleston, WV (CRW-Yeager) - 61 min drive

Restaurants

  • ‪McDonald's - ‬8 min drive
  • ‪Wendy's - ‬8 min drive
  • ‪Custard Stand - ‬8 min drive
  • ‪Starbucks - ‬8 min drive
  • ‪Long John Silver's - ‬13 min walk

About this property

Microtel Inn & Suites by Wyndham Gassaway/Sutton

Enjoy the free WiFi at this Gassaway hotel
WiFi is free in public spaces. Business amenities include a 24-hour business center and a meeting room. Free breakfast is available daily. The business-friendly Microtel Inn & Suites by Wyndham Gassaway/Sutton also features a vending machine, coffee/tea in a common area, and a front-desk safe. Self parking is free.

This Gassaway hotel is smoke free.

  • 74 guestrooms or units
  • 3 levels
  • Continental breakfast (free)
  • Business center (24 hours)
  • Coffee in lobby
  • Front desk (24 hours)
  • Front-desk safe
  • ATM
  • Elevator
  • No smoking on site
  • 1 conference room
Microtel Inn & Suites by Wyndham Gassaway/Sutton offers 74 accommodations with coffee/tea makers and hair dryers. Televisions come with cable channels. Bathrooms include separate bathtubs and showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Languages

English

Property amenities

Family friendly

  • Free rollaway/extra beds
  • Microwave
  • Mini-fridge

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site

Food and drink

  • Free continental breakfast available daily 5:00 AM–9:00 AM
  • Coffee/tea in common area(s)

Accessibility

  • Elevator

Room amenities

Entertainment

  • Cable channels
  • TV

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free rollaway beds

Bathroom

  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Connecting rooms available
  • Desk
  • Energy-saving switches
  • Free local calls
  • Iron/ironing board
  • LED light bulbs
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 21.20 per pet, per night, plus a deposit of USD 250.00 per stay
  • Only dogs are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 250.00 per stay
  • Pet fee: USD 21.20 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Masks are required at the property for guests without COVID-19 vaccination
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions and masks are required in public areas for unvaccinated guests.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

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Microtel Inn & Suites by Wyndham Gassaway/Sutton Hotel Gassaway

Microtel Inn & Suites by Wyndham Gassaway/Sutton Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 275 out of 810 reviews" "
Rating 8 - Good. 283 out of 810 reviews" "
Rating 6 - Okay. 124 out of 810 reviews" "
Rating 4 - Poor. 77 out of 810 reviews" "
Rating 2 - Terrible. 51 out of 810 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

7.0/10

Amenities

7.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Stayed 1 night in Aug 2024

8/10 Good

Bob

Travelled with family
Nice stop for the night. Had an issue that dealt with right away. Decent breakfast
Stayed 1 night in Aug 2024

6/10 Okay

Stephanie

Travelled with family and small children
Disliked: Amenities, property conditions & facilities
Loved that it was in the mountains.
Stayed 1 night in Aug 2024

6/10 Okay

Mike

Disliked: Cleanliness, property conditions & facilities
Some good some bad
Sorry to say this was not a very pleasurable experience. The room was dated, while not filthy, not very clean. The hallway had ceiling tile missing, damaged plaster on the walls. The bed was comfortable and the room quiet. The lock on the back entrance door was not operating. The breakfast was fine, and the Mexican Restaurant down the highway was excellent.
Stayed 1 night in Jul 2024

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent stay
Stayed 2 nights. First room A/C was barely functional. Room change fixed that. Staff was excellent from the top down, friendly and helpful.
Stayed 1 night in Aug 2024

8/10 Good

david

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Quiet
Stayed 1 night in Jul 2024

10/10 Excellent

Guy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jul 2024

6/10 Okay

Jeff

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

2/10 Terrible

Mark

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I will never again stay at this hotel We were evacuated in the middle of the night due to CARBON MONIXIDE poisoning! No apology. No other accommodations provided. And no refund.
Stayed 1 night in May 2024

4/10 Poor

Nate

Travelled with pets, Travelled with partner
Toilets wouldnt flush, shower knobs keep spinning, not much of a complimentary breakfast.
Stayed 1 night in Jul 2024

8/10 Good

Tamme

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very clean. The shower was a bit wonky. The water went from very hot to burning hot. There was no medium hot.
Stayed 3 nights in Jun 2024

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We LOVED our room! The bedroom separated from the lounging area. Very roomy throughout. Comfy beds and not hardly any noise bleed through from adjoining rooms. Staff was great from check in until check out. Always available and friendly. We didn’t experience any concerning problems during our stay and would book here again!
Stayed 3 nights in Jun 2024

10/10 Excellent

Art

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

4/10 Poor

Cody

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
There was not hot water a good majority of the time. The tv kept cutting out, and there were cockroaches.
Stayed 3 nights in Jun 2024

2/10 Terrible

ashley j

Disliked: Cleanliness, staff & service, property conditions & facilities
Air conditioner didn't work had to park my trailer away from the hotel or I would be charged 100 to park there .
Stayed 1 night in Apr 2024

8/10 Good

Stephanie

Stayed 1 night in Jun 2024

8/10 Good

Briana

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Plan to return
Definitely will stay again. Great area away from the hustle and bustle but close to everything we needed. Check in was great I really like the man who was working front desk he was very personable. I rated cleanliness at 3 stars only because there was smears and toothpaste splatters on the mirrors amd it was the first thing I noticed when I walked in so uncertain on how clean it really was but the beds were clean and comfortable an that was the main thing so by far a deal breaker for us. Will stay again.
Stayed 1 night in Jun 2024

4/10 Poor

Gary

Disliked: Staff & service, amenities
I've stayed there quite a few times, this time there was a carbon monoxide leak and was woken up at 2.45 am, I've had issues at other hotels when something happened and didn't charge for that night, they would only take $25.00 off won't be staying there again!!!
Stayed 2 nights in May 2024

2/10 Terrible

James

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in May 2024

8/10 Good

Michelle

Stayed 1 night in May 2024

10/10 Excellent

Peter

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

6/10 Okay

Gordon

Liked: Cleanliness
Stayed 1 night in Apr 2024

4/10 Poor

David

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Building a bit noisy. Thins walls & could hear water draining/toilets flushing too easily. Mattresses too soft.
Stayed 1 night in Apr 2024

2/10 Terrible

Chris

Stayed 1 night in Apr 2024