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Brookside Lodge

3.0 star property
Family-friendly 3-star hotel near Ripley's Aquarium of the Smokies

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Brookside Lodge

Lobby sitting area
2 outdoor pools, sun loungers
Property grounds
Balcony view
Lobby sitting area

Reviews

8.4 out of 10
Very good

Popular amenities

  • Housekeeping
  • Breakfast included
  • Laundry
  • Pool
  • Gym
  • Parking included

Explore the area

Map
463 E Parkway, Gatlinburg, TN, 37738
  • Historic Ogle Log Cabin
    ‪11 min walk‬
  • Traffic Light #5
    ‪12 min walk‬
  • Anakeesta
    ‪14 min walk‬
  • Knoxville, TN (TYS-McGhee Tyson)
    ‪69 min drive‬

Room options

View all photos for Honeymoon Suite

Honeymoon Suite

Honeymoon Suite

  • 41 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Creekside)

Standard Room, 1 King Bed (Creekside)

Standard Room, 1 King Bed (Creekside)

  • 30 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds (Creekside)

Standard Room, 2 Queen Beds (Creekside)

Standard Room, 2 Queen Beds (Creekside)

  • 30 sq m
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Riverside Deluxe 2-Queen Beds with Fireplace

Riverside Deluxe 2-Queen Beds with Fireplace

Riverside Deluxe 2-Queen Beds with Fireplace

  • 37 sq m
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Riverside Deluxe King with Fireplace.

Premium bedding, pillowtop beds, in-room safe, desk

Riverside Deluxe King with Fireplace.

  • 36 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Riverside Deluxe King

Riverside Deluxe King

Riverside Deluxe King

  • 36 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

Similar properties

View from property

Gatlinburg River Inn

Pool
Hot tub
Breakfast included
Kids pool
4.1 out of 5, Very good, (1071)
The price is CA $318
per night
CA $375 total
includes taxes & fees
15 Feb - 16 Feb
Gatlinburg River Inn

About the area

Gatlinburg

Heart of Gatlinburg.Within 2 miles (3 km) of this Gatlinburg hotel, you'll find Ripley's Aquarium of the Smokies and Ripley's Believe It Or Not Museum. SkyPark and Gatlinburg Space Needle are also within 2 miles (3 km).

What's nearby

  • Ripley's Aquarium of the Smokies - 15 min walk
  • Ripley's Believe It Or Not Museum - 3 min drive
  • SkyPark - 3 min drive
  • Gatlinburg Space Needle - 3 min drive
  • Gatlinburg Convention Center - 3 min drive

Getting around

  • McGhee Tyson Airport (TYS) - 69 min drive

Restaurants

  • ‪Cliff Top Grill & Bar - ‬17 min walk
  • ‪Tennessee Cider Company - ‬16 min walk
  • ‪Anakeesta Smokehouse - ‬4 min drive
  • ‪Subway - ‬15 min walk
  • ‪Ole Red - ‬12 min walk

About this property

Brookside Lodge

Family-friendly 3-star hotel near Ripley's Aquarium of the Smokies
Brookside Lodge offers its guests 2 outdoor swimming pools, a fitness center, a seasonal outdoor pool, and a children's pool. WiFi is free in public spaces. Free breakfast is served daily. Event space at this hotel measures 4004 square feet (372 square meters) and includes a conference center. An area shuttle within 0.1 mi is available for a fee. A terrace, barbecue grills, and a vending machine are also featured at the family-friendly Brookside Lodge. The hotel can provide wedding services and tour/ticket assistance. Free self parking is available.

Smoking is allowed in designated areas at this 3-star Gatlinburg hotel.

  • 100 guestrooms or units
  • 4 levels
  • 5 buildings
  • 4004 sq ft of conference space
  • 372 sq m of conference space
  • Continental breakfast (free)
  • Poolside lounge chairs
  • Conference center
  • Self-service laundry
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Wedding services available
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Fireplace in lobby
  • Television in lobby
  • Elevator
  • Smoking in designated areas
Brookside Lodge offers 100 air-conditioned accommodations with safes and coffee/tea makers. Rooms open to furnished balconies. Pillowtop beds feature premium bedding. 32-inch flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

This Gatlinburg hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and hair dryers can be requested.

Languages

English

Property amenities

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Cribs/infant beds (surcharge)
  • Laundry facilities
  • Microwave
  • Pool gate
  • Refrigerator
  • Rollaway/extra beds (surcharge)

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options
  • Area shuttle (surcharge) up to 0.1 mi

Food and drink

  • Free continental breakfast available daily 8:00 AM–11:00 AM

Things to do

  • 2 outdoor pools
  • Basketball
  • Children's pool
  • Fishing
  • Fitness center
  • Volleyball

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • 32-inch flat-screen TV
  • Cable channels
  • Premium channels

Bedroom

  • Air conditioning
  • Bed sheets
  • Cribs/infant beds (surcharge)
  • Pillow-top mattress
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/tub combination
  • Towels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • LED light bulbs
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 11:30 PM
Early check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

The front desk is open Monday - Tuesday (8:00 AM - 11:30 PM) and Wednesday - Sunday (7:30 AM - 7:00 AM)
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
This property's reception is open 24 hours Friday and Saturday and until midnight Sunday - Thursday. Guests planning to arrive outside of normal check-in hours must contact this property in advance to arrange check-in.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per day.
  • Cribs (infant beds) are available for USD 10.0 per night.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: USD 10.0 per night
  • Rollaway bed fee: USD 10.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, and Eurocard. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a smoke detector, and a security system in each accommodation.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Brookside FairBridge
Brookside FairBridge Gatlinburg
Brookside Resort FairBridge
Brookside Resort FairBridge Gatlinburg
Brookside Lodge Hotel
Brookside Lodge Gatlinburg
Brookside Resort by FairBridge
Brookside Lodge Hotel Gatlinburg

Brookside Lodge Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 1030 out of 1985 reviews" "
Rating 8 - Good. 520 out of 1985 reviews" "
Rating 6 - Okay. 246 out of 1985 reviews" "
Rating 4 - Poor. 112 out of 1985 reviews" "
Rating 2 - Terrible. 77 out of 1985 reviews" "

8.2/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Daniel

Travelled with partner
Nice but could use some updates
Stayed 1 night in Nov 2024

10/10 Excellent

Jettfrey

Liked: Cleanliness, staff & service, property conditions & facilities
The stream
Stayed 1 night in Oct 2024

8/10 Good

Douglas

Liked: Property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Eric

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It’s reasonably priced,Convienient and every room is on creek.
Stayed 5 nights in Oct 2024

8/10 Good

Mary

Travelled with partner
Creek view was relaxing. Property a bit dated but good for the price.
Stayed 2 nights in Oct 2024

10/10 Excellent

Hongfei

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location. The belcony has a nice creek view.
Stayed 2 nights in Oct 2024

4/10 Poor

Rachel

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

8/10 Good

Tony

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Brookside is comfortable and cozy with a small useful area for minor kitchen activites. The room and beds were comfortable. Overall it was clean but improvements are possible. The staff is pleasant and deals promptly with needs. Had a lengthy stay and due to location to downtown Gatlinburg would do it again since it is not in the way of downtown traffic. Resturants and local transportation in area. A short walk into town is easy. Coming back is a bit of a climb so public transportation is recommended.
Stayed 9 nights in Oct 2024

8/10 Good

Amanda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s an older property but very clean. Affordable, just up from downtown Gatlinburg. Nice balcony overlooking a mountain stream. Room was large & had wood burning fireplace if you were interested.
Stayed 1 night in Oct 2024

10/10 Excellent

Jacob

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Sahil

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The stream provided a soothing experience. Walkable from the downtown area and dining options nearby is a plus.
Stayed 2 nights in Oct 2024

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was looking for a place for one night with an early departure for hiking in the morning. The staff in the office was super accommodating and friendly . Was not expecting the room to be as charming as it was, super clean, rustic decorations and the creek made the comfortable beds just that much better. Will definitely return to Brookside Lodge on our next hiking trip in the Smokies.
Stayed 1 night in Oct 2024

4/10 Poor

Eddie

Travelled with partner
Disliked: Cleanliness
Staff was very nice , but the room was not. Spider webs were everywhere and carpet was very dirty. I am sure other rooms are not the same , so we will probably try staying with them again in a different type room.
Stayed 3 nights in Oct 2024

8/10 Good

Tran

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The back is facing a beautiful creeek. Within walking distance to main street which was awesome. Breakfast is nothing to brag about, better off getting your own. The heater was awfully loud, woke us up several times. Parking is plenty, right in front of the room.
Stayed 6 nights in Oct 2024

10/10 Excellent

Tracy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room had fireplace view of the creek
Stayed 3 nights in Aug 2024

10/10 Excellent

Daryl

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
These folks really tried hard to make our stay comfortable. The stream beside the room was amazing and the real wood fireplace was incredible! We’re going back next trip to Gatlinburg for sure.
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2024

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The only lodge i have found that i don't mind chillin in the room.. it is so relaxing right on the brook.
Stayed 4 nights in Oct 2024

4/10 Poor

Brenda

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Definitely not a lodge, but a motel. Outside doors facing the parking lot and road. Both noise and light came through the front window and door at night. The "balcony" was dirty and dark and the view across the creek was of a parking lot. No window to creek and no screen to allow fresh air. Their website talks of a big country breakfast with fresh eggs and meat and potatoes. The actual breakfsst contained no protein, but only bagels, pancakes and biscuits and gravy. The pool was in the parking lot by the road and filled with leaves. At least the room seemed relatively clean, except for the speckles on the walls and the need for paint in the bathroom. Severely overpriced for what you get.
Stayed 4 nights in Oct 2024

10/10 Excellent

Ed

Disliked: Amenities, property conditions & facilities
The room was quite dated. It did not smell fresh at any time we were there. It had no facial tissue in the room that one normally finds in a hotel/motel. The single ply bath tissue was so cheap and very poor quality. The room was very dark, even when all the lights were turned on. The bed was comfortable but only a mattress sheet, that did not fit well, a cover sheet and a thin bedspread. I was cold during the night. The free breakfast was of poor quality and selection. The coffee was lukewarm at best.
Stayed 3 nights in Oct 2024

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my go to place when i am in Gatlinburg. Love the balconies and wood burning fireplaces.
Stayed 2 nights in Oct 2024

2/10 Terrible

Billie

Stayed 2 nights in Oct 2024

10/10 Excellent

Tommie

Travelled with family
A Classic Mountain Retreat
We had a wonderful stay. We love this hotel especially the rustic feel and creek side balconies! Love the huge breakfast room. Eggs or bacon or sausage would have been nice instead of biscuits and pancakes - double carb meal. We love the Brookside and will be back!
Stayed 3 nights in Oct 2024

2/10 Terrible

Paul

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024