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Holiday Inn Burlington Hotel & Conference Centre, an IHG Hotel

3.5 star property
3.5-star eco-certified hotel with indoor pool

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn Burlington Hotel & Conference Centre, an IHG Hotel

Exterior
Point of interest
Point of interest
Point of interest
Point of interest

Reviews

7.8 out of 10

Good

Popular amenities

  • Pool
  • Bar
  • Gym
  • Housekeeping
  • Air conditioning

Explore the area

Map
3063 South Service Rd, Burlington, ON, L7N3E9
  • Burlington City Hall
    5 min drive
  • Spencer Smith Lakefront Park
    5 min drive
  • Burlington Art Centre
    6 min drive
  • Hamilton, ON (YHM-John C. Munro Hamilton Intl.)
    25 min drive

Room options

View all photos for Premium Room, 1 King Bed

Hypo-allergenic bedding, down comforters, pillowtop beds, desk

Premium Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Hypo-allergenic bedding, down comforters, pillowtop beds, desk

Standard Room, 2 Queen Beds

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Hypo-allergenic bedding, down comforters, pillowtop beds, desk

Standard Room

  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed

Hypo-allergenic bedding, down comforters, pillowtop beds, desk

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Similar properties

Aerial view

Waterfront Hotel Downtown Burlington

Pool
Pet-friendly
Free WiFi
Restaurant
4.2 out of 5, Very good, (2070)
The price is CA $180
per night
CA $211 total
includes taxes & fees
4 Jan - 5 Jan
Waterfront Hotel Downtown Burlington

About the area

Burlington

In Burlington .A stay at this hotel places you within half a mile (1 km) of Lil' Monkeys and 3 miles (5 km) of Amazing Adventures Playland. Lake Ontario and Burlington City Hall are also within 3 miles (5 km).

What's nearby

  • Burlington City Hall - 5 min drive
  • Spencer Smith Lakefront Park - 5 min drive
  • Royal Botanical Gardens - 10 min drive
  • Village Theatre Waterdown - 10 min drive
  • McMaster University - 17 min drive

Getting around

  • Burlington Station - 6 min drive
  • John C. Munro Hamilton Intl. Airport (YHM) - 25 min drive

Restaurants

  • ‪Thai Express-Burlington Mall food court - ‬15 min walk
  • ‪McDonald's - ‬16 min walk
  • ‪Starbucks - ‬13 min walk
  • ‪GameTime Social - ‬14 min walk
  • ‪Goody's Sub Inc - ‬17 min walk

About this property

Holiday Inn Burlington Hotel & Conference Centre, an IHG Hotel

3.5-star eco-certified hotel with indoor pool
Holiday Inn Burlington Hotel & Conference Centre, an IHG Hotel offers its guests an indoor pool and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a 24-hour business center and a meeting room. Event space at this hotel measures 30000 square feet (2700 square meters) and includes a conference center. A vending machine, multilingual staff, and express check-out are also featured at the eco-certified Holiday Inn Burlington Hotel & Conference Centre, an IHG Hotel. Free self parking is available.

This 3.5-star Burlington hotel is smoke free.

  • 1 building
  • 237 guestrooms or units
  • 6 levels
  • 30000 sq ft of conference space
  • 2700 sq m of conference space
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Wedding services available
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Holiday Inn Burlington Hotel & Conference Centre, an IHG Hotel offers 237 accommodations with coffee/tea makers and hair dryers. Pillowtop beds feature down comforters. A pillow menu is available. 44-inch flat-screen televisions come with cable channels and pay movies. Bathrooms include showers and complimentary toiletries.

This Burlington hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Dutch, English, French, Portuguese, Spanish

Property amenities

Family friendly

  • Free cribs/infant beds
  • Indoor pool
  • Mini-fridge

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM–11:00 AM on weekdays and 7:00 AM–11:30 AM on weekends: CAD 14-25 per person
  • 1 restaurant
  • 1 bar

Things to do

  • Fitness center
  • Indoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • 44-inch flat-screen TV
  • Cable channels
  • Pay movies

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Down comforter
  • Free cribs/infant beds
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillow-top mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Desk
  • Desk chair
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 1:00 AM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: CAD 50.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 50.00 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately CAD 14 to 25 per person
  • Late check-out fee: CAD 50.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. Noise-free guestrooms cannot be guaranteed.
    For guests' safety, the property includes a carbon monoxide detector, a smoke detector, and window guards in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Pool access available from 7:00 AM to 10:00 PM.
  • Up to 4 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Burlington Holiday Inn
Holiday Inn Burlington
Holiday Inn Burlington Hotel
Holiday Inn Express Hotel And Suites Burlington South
Holiday Inn Express South Burlington
Holiday Inn South Burlington
Holiday Inn Burlington Hotel & Conference Centre Ontario
Burlington Hotel And Conference Centre
Holiday Inn Burlington Hotel Conference Centre
Holiday Inn Burlington Hotel Conference Centre an IHG Hotel
"Holiday Inn Burlington Hotel Conference Centre an IHG Hotel"

Holiday Inn Burlington Hotel & Conference Centre, an IHG Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 330 out of 1000 reviews" "
Rating 8 - Good. 393 out of 1000 reviews" "
Rating 6 - Okay. 159 out of 1000 reviews" "
Rating 4 - Poor. 74 out of 1000 reviews" "
Rating 2 - Terrible. 44 out of 1000 reviews" "

8.2/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

4/10 Poor

MANOJ

Liked: Staff & service, property conditions & facilities
One day wifi is not working and i see ( bugs 🐜) in bathroom and we need discounts please thank you
Stayed 3 nights in Aug 2024

10/10 Excellent

Edinrin

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It meet my expectations.
Stayed 1 night in Sep 2024

6/10 Okay

Lindsay, CBS

Liked: Staff & service
Stayed 1 night in Aug 2024

8/10 Good

Kim

Stayed 1 night in Aug 2024

8/10 Good

Alex

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
inconvenient moments of opportunity: - was offered 2 double beds for partner and i even though ordered 1 king bed ? - inconvenient layout of check in, although under reno, felt awkward positioning and lengthy walk to elevators and lengthy layout etc
Stayed 1 night in Aug 2024

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was incredibly helpful and supportive in the middle of the renovation. I was lost confused and a bit grumpy. They cheered me up and walked me through the construction to find my car.
Stayed 1 night in Aug 2024

2/10 Terrible

Joanne

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Were given double bed room, paid and reserved queen. Window to the atrium in renovations, not to the outdoors. No indication of that on description on expedia. Walls paper thin - noise level at night unacceptable. Had we known the scope of the renovations, we would not have booked.
Stayed 2 nights in Aug 2024

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I found it frustrating that the lobby was undergoing renovations, I probably would have stayed elsewhere had I known. However, the staff were great and we loved our room.
Stayed 1 night in Jul 2024

8/10 Good

Gianluca

Travelled with family
Liked: Cleanliness, staff & service
Considering the hotel is under reno, room was clean not dusty. Staff was helpfull and very polite at check in and check out. Due yo reno could not use gym or pool; ptices should be lowered a bit.
Stayed 1 night in Jul 2024

4/10 Poor

Shellon

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Jul 2024

4/10 Poor

Yash

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Wasn’t too amused with this property. The rooms were not good, the bathrooms didn’t have enough supplies (shampoo). The pool was out of service and I wasn’t informed well in advance about it. The internet didn’t work properly. Overall, not worth the price I paid
Stayed 2 nights in Jul 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff were very pleasant and helpful. Eventhough there was constructions being done they made sure our stay was comfortable and the place remained clean. The only issue we had was the broken ice machine on the 5th floor. Otherwise, the rest of our stay was great!
Stayed 1 night in Jul 2024

8/10 Good

Mackenna

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
I really enjoyed that the hotel had Dove products free to use as most hotels have random brands which I find don’t work well for my skin. Unfortunately this was not the cleanest hotel I have stayed (some plastic from previous visitors in fridge, stickers on bed frames from previous visitors) but the staff were extremely kind and made the process of checking in simple and efficient. Overall a good stay!
Stayed 1 night in Jul 2024

6/10 Okay

Monique

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Jul 2024

6/10 Okay

Brian

Liked: Room comfort
Disliked: Property conditions & facilities
Construction
The hotel is under construction which was not made clear when I booked. It wasn’t that much of an inconvenience but there was a long cryptic walk to the lobby and back to the elevators again. No pool, no fitness centre and they aren’t due to complete until September as per the receptionist.
Stayed 1 night in Jul 2024

8/10 Good

Alimohammad

Liked: Cleanliness, staff & service, property conditions & facilities
It was nice place
Stayed 1 night in Jul 2024

8/10 Good

Natercia, Union

Travelled with family
Liked: Staff & service
Disliked: Amenities
Peoperty under construction ... but customer service was very nice
Stayed 1 night in Jul 2024

2/10 Terrible

Alexandra

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jul 2024

4/10 Poor

CHRISTINE

Travelled with family
If I knew renovations were going on I wouldn’t have booked. No pool. Air conditioning was off when I arrived. Had to find staff to fix. Disappointed
Stayed 1 night in Jul 2024

10/10 Excellent

Katrina

Stayed 1 night in Jul 2024

10/10 Excellent

Zaid

Stayed 2 nights in Jun 2024

4/10 Poor

Gadesha

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
This property didn’t mentioned that they’re doing major renovations. So the place looks like a construction site. Secondly, the Wi-Fi is horrible we had trouble from day one and on our last night they gave us a new room and that still didn’t solve the issue. I wouldn’t recommend going to this hotel if you are looking for a good hotel experience. The best thing about this hotel is the friendly staff.
Stayed 3 nights in Jun 2024

10/10 Excellent

LAWRENCE

Stayed 1 night in Jun 2024

8/10 Good

Alison

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was under construction
Stayed 1 night in Jun 2024

6/10 Okay

Neal

Business traveller
Liked: Room comfort
Disliked: Property conditions & facilities
Major renovations at the time
Stayed 1 night in Jun 2024