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Best Western Helena/Capitol Hotel

2.5 star property
Hotel perfectly located for exploring Helena

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Best Western Helena/Capitol Hotel

Bar (on property)
Desk, laptop workspace, blackout drapes, soundproofing
Desk, laptop workspace, blackout drapes, soundproofing
Exterior
Room amenity

Reviews

8.0 out of 10

Very good

Popular amenities

  • Breakfast available
  • Bar
    Bar
  • Free airport shuttle
    Free airport shuttle
  • Pet-friendly
    Pet-friendly
  • Laundry
    Laundry
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
1714 11th Ave, Helena, MT, 59601
  • Montana Historical Society Museum
    10 min walk
  • Montana State Capitol
    11 min walk
  • Cathedral of St. Helena
    4 min drive
  • Helena, MT (HLN-Helena Regional)
    5 min drive

Room options

Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave (Walk-in Shower)

  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 King Bed, Non Smoking, Kitchenette (Larger Room)

  • Sleeps 2
  • 1 King Bed

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Larger Room)

  • Sleeps 6
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Refrigerator & Microwave, Annex Building

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave

  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 King Bed, Refrigerator & Microwave, Annex Building

  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

  • Sleeps 4
  • 2 Queen Beds

Family Room, Multiple Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 6
  • 3 Queen Beds

Family Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 1 King Bed

Similar properties

Exterior
Days Inn by Wyndham Helena
Hot tub
Breakfast included
Spa
Pet-friendly
3.9 out of 5, Good, (1002)
The price is CA $126
per night
CA $146 total
includes taxes & fees
1 Dec - 2 Dec
Days Inn by Wyndham Helena

About the area

Helena

City center stay.You'll find Montana Historical Society Museum and Montana State Capitol within a 15-minute walk of this Helena hotel. Cathedral of St. Helena and Holter Museum of Art are also within 2 miles (3 km).

What's nearby

  • Montana Historical Society Museum - 10 min walk
  • Montana State Capitol - 11 min walk
  • Cathedral of St. Helena - 4 min drive
  • Carroll College - 4 min drive
  • Helena Civic Center - 5 min drive

Getting around

  • Helena, MT (HLN-Helena Regional) - 5 min drive

Restaurants

  • ‪McDonald's - ‬6 min walk
  • ‪Town Pump - ‬11 min walk
  • ‪1889 Coffee House - ‬4 min walk
  • ‪Lewis & Clark Brewery & Tap Room - ‬3 min drive
  • ‪Wendy's - ‬6 min walk

About this property

Best Western Helena/Capitol Hotel

Hotel perfectly located for exploring Helena
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. A roundtrip airport shuttle is free (available 24 hours). A casino, a vending machine, and tour/ticket assistance are also featured at the business-friendly Best Western Helena/Capitol Hotel. The hotel can provide concierge services and wedding services. Self parking is free. A complete renovation of Best Western Helena/Capitol Hotel was completed in August 2024.

This Helena hotel is smoke free.

  • 106 guestrooms or units
  • 3 levels
  • 2 buildings
  • Meeting rooms
  • Built in 1988
  • Casino
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Computer for guest use
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
Best Western Helena/Capitol Hotel offers 106 air-conditioned accommodations with complimentary newspapers and coffee/tea makers. 43-inch flat-screen televisions come with premium cable channels. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Languages

English

Property amenities

Family friendly

  • Laundry facilities
  • Rollaway/extra beds (surcharge)
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free extended parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available
  • Free 24-hour roundtrip airport shuttle
  • Airport shuttle at scheduled times

Food and drink

  • Cooked-to-order breakfast available for a fee daily 7:30 AM–1:00 PM: USD 10-15 for adults and USD 10-15 for children
  • 1 restaurant
  • 1 bar
  • Coffee/tea in common area(s)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Elevator
  • Elevator door width (inches): 37
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • 8 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 40
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 43-inch flat-screen TV
  • Cable channels
  • Premium channels

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Heating
  • Rollaway/extra beds (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Food and drink

  • Coffee/tea maker

More

  • Desk
  • Desk chair
  • Energy-saving switches
  • Free local calls
  • Free newspapers
  • Guidebooks/recommendations
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Recycling
  • Restaurant dining guide
  • Soundproofing
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in fee: USD 20.00
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 25.00 per pet, per day
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per day.
  • Cribs (infant beds) are available for USD 10.0 per night.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 10 to 15 for adults, and USD 10 to 15 for children
  • Pet fee: USD 25.00 per pet, per day
  • Service animals are exempt from fees
  • Early check-in fee: USD 20.00 (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: USD 10.0 per night
  • Rollaway bed fee: USD 10.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, and debit cards. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit in each accommodation.

We should mention

  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Jorgenson's Helena
Jorgenson's Inn
Jorgenson's Inn Helena
Jorgenson`s Hotel Helena
Jorgenson`s Inn And Suites
Jorgensons Hotel Helena
Jorgenson's Inn Suites
Ramada by Wyndham Helena
Helena Capitol Hotel Helena
Best Western Helena/Capitol Hotel Hotel
Best Western Helena/Capitol Hotel Helena
Best Western Helena/Capitol Hotel Hotel Helena

Best Western Helena/Capitol Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 415 out of 1003 reviews" "
Rating 8 - Good. 300 out of 1003 reviews" "
Rating 6 - Okay. 137 out of 1003 reviews" "
Rating 4 - Poor. 82 out of 1003 reviews" "
Rating 2 - Terrible. 69 out of 1003 reviews" "

8.2/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Tom

Nice choice!
Stayed 1 night in Aug 2024

8/10 Good

Jeffery

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place would stay here again.
Stayed 1 night in Aug 2024

10/10 Excellent

Lannie

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Slept well
Stayed 1 night in Aug 2024

10/10 Excellent

Blair

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay in Helena
Great location in Helena. Room was suited well for our family. Plenty of parking. Would stay again
Stayed 2 nights in Aug 2024

10/10 Excellent

kaaron

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff
Stayed 1 night in Aug 2024

8/10 Good

Craig

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Sonya

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Happy I found this hotel. Great price for this city!
Stayed 1 night in Jul 2024

10/10 Excellent

Crystal

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was wonderful
Stayed 1 night in Aug 2024

8/10 Good

kathy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

8/10 Good

Laura

The staff were very hospitable.
Stayed 3 nights in Jul 2024

6/10 Okay

David

Travelled with group
Liked: Cleanliness, staff & service
Not much to say. The manager was very helpful, but the rest of the place was not great. One bed had dog hair all over it.
Stayed 2 nights in Jul 2024

10/10 Excellent

Birgit

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room, nice breakfast, very friendly and helpful staff. The neighborhood is a bit sketchy, but conveniently close to the interstate.
Stayed 1 night in Jul 2024

10/10 Excellent

Lois

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and I only stayed the one night on our way to Conrad, MT. There was a great view of the snow capped mountains and the sunset was amazing!
Stayed 1 night in May 2024

10/10 Excellent

Josie

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Jul 2024

8/10 Good

Christopher

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Had a very nice stay here. Beds are very comfortable, rooms are very nice for the price. Staff was good. Included a $10 breakfast voucher for the restaurant which was a surprise. Only down side was the elevator was broken, nice staff member carried the suitcase for me up the stairs when we got there. Would stay here again
Stayed 4 nights in Jul 2024

8/10 Good

Lynn

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Randy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Todd, Atkinson

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was excellent. They had firefighters coming the next day to stay as they fought wildfire. She took extra care to help us with our reservation & helped us while juggling being crazy busy
Stayed 1 night in Jul 2024

10/10 Excellent

Susan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Dulcey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean room with full breakfast included (not one of those tiny breakfasts with just cereal, fruit, waffles and hard boiled eggs like some places). Kristen did a great job giving us a beautiful room with kitchen and living room separate from bedroom and bathroom with tub. In the morning, two sided breakfast menu that we had a $10 per person credited for whatever we chose. Good food. Good location for only about 10 minutes to things we wanted to see. We signed up for Best Western rewards. We'd stay there again.
Stayed 1 night in Jul 2024

6/10 Okay

linda

Stayed 2 nights in Jun 2024

4/10 Poor

Julie

Travelled with family
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
Elevator was broken, no fan in the bathroom. You needed a coupon for breakfast, which was not given at check in. TV/ remote not user friendly.
Stayed 2 nights in Jun 2024

10/10 Excellent

Zach

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

6/10 Okay

Ben

Stayed 1 night in Jun 2024