Residence Inn by Marriott Helena

3.0 star property
Family-friendly 3-star hotel with free buffet breakfast

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Residence Inn by Marriott Helena

Exterior
Indoor pool
Exterior
Check-in/check-out kiosk
Lobby

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Pool
  • Breakfast included
  • Gym
    Gym
  • Free airport shuttle
    Free airport shuttle
  • Hot tub
    Hot tub
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
2500 E Custer Ave, Helena, MT, 59602
  • St. Peter's Medical Group North
    4 min drive
  • Bill Roberts Golf Course
    6 min drive
  • Exploration Works
    6 min drive
  • Helena, MT (HLN-Helena Regional)
    2 min drive

Room options

Studio, 1 King Bed with Sofa bed, Non Smoking

  • 40 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 Bedroom (Mobility/Hearing Accessible, Tub)

  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

Studio, 1 King Bed with Sofa bed (Hearing Accessible)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 Bedroom, Non Smoking

  • 44 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Suite, 1 Bedroom, Non Smoking, Fireplace (Corner)

  • 44 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 Bedroom, Non Smoking

  • 44 sq m
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

Studio, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 Bedroom (Hearing Accessible)

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Suite, 1 Bedroom (Mobility/Hearing Accessible, Tub)

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Studio, 1 King Bed with Sofa bed (Mobility/Hearing Access, Roll-In Shwr)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

About the area

Helena

Near the airport.You'll be within 3 miles (5 km) of St. Peter's Medical Group North and 6 miles (10 km) of Bill Roberts Golf Course with a stay here. Great Northern Carousel and Exploration Works are also within 6 miles (10 km).

What's nearby

  • Montana Historical Society Museum - 6 min drive
  • Helena Civic Center - 7 min drive
  • Montana State Capitol - 7 min drive
  • Carroll College - 7 min drive
  • Cathedral of St. Helena - 7 min drive

Getting around

  • Helena, MT (HLN-Helena Regional) - 2 min drive

Restaurants

  • ‪McDonald's - ‬3 min drive
  • ‪Town Pump - ‬2 min drive
  • ‪Lewis & Clark Brewery & Tap Room - ‬5 min drive
  • ‪Wendy's - ‬5 min drive
  • ‪Hap's Beer Parlor - ‬6 min drive

About this property

Residence Inn by Marriott Helena

Family-friendly 3-star hotel with free buffet breakfast
Residence Inn by Marriott Helena offers its guests a children's pool, an indoor pool, a spa tub, and a fitness center. There's a snack bar/deli on site. Free breakfast is served, and guests can also enjoy a free manager's reception. WiFi and wired Internet are free in public spaces.

A 24-hour business center and a meeting room are available. Event space at this hotel measures 495 square feet (46 square meters) and includes conference space. Barbecue grills, ski storage, and a garden are also featured at the family-friendly Residence Inn by Marriott Helena. An area shuttle within 3 mi and a roundtrip airport shuttle during limited hours are free. Free self parking is available.

This 3-star Helena hotel is smoke free.

  • 1 building
  • 91 guestrooms or units
  • 3 levels
  • 495 sq ft of conference space
  • 46 sq m of conference space
  • Built in 2010
  • Buffet breakfast (free)
  • Manager's reception (free)
  • Deli
  • Ski equipment storage
  • Business center (24 hours)
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Front-desk safe
  • Grocery service (free)
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • Elevator
  • No smoking on site
Residence Inn by Marriott Helena offers 91 air-conditioned accommodations with coffee/tea makers and hair dryers. Accommodations offer separate sitting areas and include sofa beds. 32-inch LCD televisions come with cable channels. Accommodations at this 3-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include shower/tub combinations and complimentary toiletries.

This Helena hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Free roundtrip airport shuttle from 5:30 AM - 11:00 PM
  • Free area shuttle up to 3 mi

Food and drink

  • Free buffet breakfast
  • Free reception
  • Coffee/tea in common area(s)

Things to do

  • Children's pool
  • Fitness center
  • Indoor pool
  • Motorized watercraft
  • Spa tub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Elevator
  • Elevator door width (inches): 48
  • Grab bar near toilet
  • Toilet grab bar height (inches): 18
  • Handrails in stairways
  • Stairway handrail height (inches): 24
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • 6 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchairs available on site

Room amenities

Entertainment

  • 32-inch LCD TV
  • Cable channels

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Dining room
  • Dishwasher
  • Kitchen
  • Microwave
  • Refrigerator
  • Stovetop

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches
  • Free local calls
  • Iron/ironing board
  • LED light bulbs
  • Recycling
  • Separate sitting area
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2 AM
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 100.00 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 88 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 100.00 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Minimum Spring Break check-in age is 21 years old. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and Union Pay. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Helena Marriott
Helena Residence Inn
Marriott Helena
Residence Inn Helena
Residence Inn Marriott Helena
Residence Inn Marriott Hotel Helena
Residence Inn Helena Hotel Helena
Residence Inn Marriott Helena Hotel
By Marriott Helena Helena
Residence Inn by Marriott Helena Hotel
Residence Inn by Marriott Helena Helena
Residence Inn by Marriott Helena Hotel Helena

Residence Inn by Marriott Helena Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 350 out of 449 reviews" "
Rating 8 - Good. 61 out of 449 reviews" "
Rating 6 - Okay. 22 out of 449 reviews" "
Rating 4 - Poor. 11 out of 449 reviews" "
Rating 2 - Terrible. 5 out of 449 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Sherman

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2024

10/10 Excellent

Shea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Jack

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay there. We were traveling back home from Idaho and ready for a break. We were traveling with our young grandson’s. The splash pad and pool was a bonus!! The separate living area and bed area was a nice surprise. We will definitely stay there again.
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The stay itself was good and the room was good. The breakfast was less than desirable in my opinion. I do not think hotels should serve frozen fruit. I think they could afford to get fresh fruit for breakfast.
Stayed 1 night in Jun 2024

10/10 Excellent

Holland

Travelled with family, Travelled with family and small children
Liked: Amenities
I loved the mashed potatoes!
Stayed 1 night in Aug 2024

10/10 Excellent

Susan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff are all super friendly. I especially appreciated Shannon at the front desk and our shuttle driver morning of 8/2. The only downside was the unit above us had littles that stomped the floors and were noisy past 9 pm.
Stayed 3 nights in Jul 2024

10/10 Excellent

Mandy

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome family suite and fantastic breakfast! Nicest staff we’ve encountered at a hotel in years!
Stayed 1 night in Jul 2024

10/10 Excellent

Kimberly

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
We had a great stay. The room was spacious, the beds were comfortable, and the hotel was clean.
Stayed 1 night in Jul 2024

10/10 Excellent

Rachel

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From check in to check out everything ran very smoothly! Staff is very friendly and hospitable and the breakfast had many options to choose from! Our room was very clean and the pool was a huge hit for the kids! Definitely recommend staying here!
Stayed 2 nights in Jul 2024

10/10 Excellent

Tim

Great property!
Stayed 6 nights in Jul 2024

6/10 Okay

Leah

Travelled with family
Disappointing and expensive
View of roof and ac units, ac not working, room not supplied (had to make multiple trips to front desk for necessities like soap), no social as advertised, elevator floor dirty, paid top dollar.
Stayed 4 nights in Jul 2024

10/10 Excellent

Heidi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location, amenities, kitchen, ice maker, breakfast, etc. We liked everything!
Stayed 5 nights in Jul 2024

10/10 Excellent

Jacob

Stayed 2 nights in Jul 2024

10/10 Excellent

Sean

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Nice and clean, excellent breakfast every morning with lots of options. Staff and the people staying there were nice.
Stayed 5 nights in Jul 2024

10/10 Excellent

Zenaida

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Everything were great! Highly recommend.. we enjoyed our stay definitely!
Stayed 1 night in Jul 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service, room comfort
We loved the room, hotel ambiance & staff; breakfast was better than many hotel stays we've experienced; however, when I got in the shower, there was no body wash in the container so had to use shampoo!! Also, our room wasn't serviced once in the 5 days we were there. We had agreed to the 2-day service when we checked in.
Stayed 6 nights in Jun 2024

6/10 Okay

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities
Good family overnight if you're flying out of Helena. Room felt sterile. Sheets are paper thin. Dependable shuttle to the airport.
Stayed 1 night in Jun 2024

8/10 Good

Amanda

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed for a week and it was a nice area for Helena
Stayed 7 nights in Jun 2024

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

KIMBERLY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
convenience
Stayed 1 night in Jun 2024

10/10 Excellent

Sherman

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024

2/10 Terrible

KATHRYN, FOUNTAIN HILLS

Stayed 14 nights in May 2024

10/10 Excellent

Emily

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

8/10 Good

Garth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, very nice property. The pool should open at 6am (not 8am) for travelers who want to have a morning swim before they depart.
Stayed 1 night in May 2024

8/10 Good

john

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Vistas from the Hotel, be it north or south. My only criticism was the breakfast, which was ample yet boring with sausage every morning [sometimes like hockey pucks] and inability to make your own waffles or pancakes!
Stayed 5 nights in May 2024