Wild Ginger Hotel

2.0 star property
Hotel near Hilo Farmers Market in Hilo

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Wild Ginger Hotel

Superior Room | Living area
Property grounds
Beach
Lobby sitting area
Lobby lounge

Reviews

7.4 out of 10
Good

Popular amenities

  • Housekeeping
  • Breakfast included
  • Laundry
  • Parking included
  • Free WiFi

Explore the area

Map
100 Pu'ueo Street Building A, Hilo, HI, 96720
  • Kalakaua Park
    ‪6 min walk‬
  • Hilo Farmers Market
    ‪12 min walk‬
  • St. Joseph Catholic Church
    ‪13 min walk‬
  • Hilo, HI (ITO-Hilo Intl.)
    ‪11 min drive‬

Room options

Family Suite, Ocean View

  • 18 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Standard Room

  • 13 sq m
  • Sleeps 2
  • 1 Double Bed

Superior Room

  • 13 sq m
  • Sleeps 3
  • 1 King Bed

Premium Room

  • 13 sq m
  • Sleeps 3
  • 1 King Bed

Shared Dormitory

  • Sleeps 1
  • 1 Twin Bunk Bed

Similar properties

About the area

Hilo

City center stay.A stay at this hotel places you within half a mile (1 km) of Hilo Farmers Market and 6 miles (10 km) of Kaumana Caves County Park. Akaka Falls is within 20 miles (32 km) and Hawaii Volcanoes National Park is within 32 miles (52 km).

What's nearby

  • Hilo Farmers Market - 12 min walk
  • Rainbow Falls - 4 min drive
  • University of Hawaii at Hilo - 5 min drive
  • Coconut Island Park - 5 min drive
  • Port of Hilo - 8 min drive

Getting around

  • Hilo Intl. Airport (ITO) - 11 min drive

Restaurants

  • ‪McDonald's - ‬11 min walk
  • ‪Kozmic Cones - ‬9 min walk
  • ‪Cafe Pesto - ‬11 min walk
  • ‪Puka Puka Kitchen - ‬10 min walk
  • ‪Pineapples Island Fresh Cuisine - ‬11 min walk

About this property

Wild Ginger Hotel

Hotel near Hilo Farmers Market in Hilo
Free breakfast is served daily. Public spaces have free WiFi. Wild Ginger Hotel also features a garden, a picnic area, and laundry facilities. Free self parking is available.

This Hilo hotel is smoke free.

  • 18 guestrooms or units
  • 3 levels
  • Continental breakfast (free)
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-out
  • Storage area for luggage
  • Garden
  • Outdoor picnic space
  • No smoking on site
  • Microwave in a common area
Wild Ginger Hotel offers 18 accommodations with ceiling fans. Bathrooms include showers. Housekeeping is offered daily and hair dryers can be requested.

Languages

English

Property amenities

Family friendly

  • Laundry facilities
  • Refrigerator

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free continental breakfast available daily 7:30 AM–9:30 AM

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Area rugs in room
  • Handrails in hallways
  • Handrails in stairways
  • Hardwood flooring in room
  • Smooth flooring in room
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

Room amenities

Bedroom

  • Bed sheets
  • Ceiling fan
  • Portable fan

Bathroom

  • Hair dryer (on request)
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Food and drink

  • Refrigerator

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 7:00 PM
Minimum check-in age: 18

Check-out

Check-out before 10:30 AM
Late check-out subject to availability
Express check-out available

Special check-in instructions

The front desk is open daily from 8:00 AM - 7:00 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours), lockbox

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Tax ID - TA-031-350-1696-01
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. The tax ID number is TA-031-350-1696-01. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and debit cards. Cash is not accepted. 
    For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation.

Property Registration Number GE-031-350-1695-01, 260020120000, TA-031-350-1695-01

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Wild Ginger Inn Hotel Hilo
Wild Ginger Inn Hotel
Wild Ginger Hilo
Wild Ginger Hotel Hilo
Wild Ginger Inn b&b
Wild Ginger Inn Hilo
Wild Ginger Inn Hotel & Hostel Hilo, Hawaii
Wild Ginger Inn Hotel & Hostel Hilo Hawaii
Wild Ginger Inn Hotel
Wild Ginger Hotel Hilo
Wild Ginger Hotel Hotel
Wild Ginger Hotel Hotel Hilo

Wild Ginger Hotel Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 268 out of 622 reviews" "
Rating 8 - Good. 135 out of 622 reviews" "
Rating 6 - Okay. 62 out of 622 reviews" "
Rating 4 - Poor. 48 out of 622 reviews" "
Rating 2 - Terrible. 109 out of 622 reviews" "

7.2/10

Cleanliness

8.4/10

Staff & service

6.2/10

Amenities

6.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

nava

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is amazingly welcoming.It's a wonderful Hilo institution that is a local treasure.
Stayed 2 nights in Oct 2024

8/10 Good

Jessica

Travelled with group
Liked: Cleanliness, staff & service
Great staff. It is a rustic hotel (no AC, TV, sloped floors, etc) But it was comfortable with a very nice staff. Don’t let first impressions scare you off. I loved falling asleep to the frogs and other night life.
Stayed 3 nights in Oct 2024

2/10 Terrible

Ellen Jennifer

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Do not believe any above 2 star review. The worst ever and I have been around the world. I continue to report fake reviews. I suspect the pictures over a decade old. Dirty, moldy, buggy, should be condemned.

8/10 Good

Eric, Cleveland

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my first night, so i extended my stay by two days. Don't listen to the folks who prefer a sterile "downtown" hotel experience - The Wild Ginger IS Hawai'i. Historic building, amazing staff, and the convenience of being right on the edge of downtown Hilo. Minutes from lava tubes, waterfalls, and beaches. Will definitely stay here again next time I'm on the Big Island!
Stayed 2 nights in Oct 2024

10/10 Excellent

Lisa

Stayed 2 nights in Sep 2024

6/10 Okay

Victor

Stayed 1 night in Oct 2024

8/10 Good

Eric, Cleveland

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's an older building, one of the oldest operating hotels on the island. Don't pass this one up: just outside of downtown Hilo, affodrable, and the kind of character your want in a room in paradise. Hot water takes a bit to get going, so be patient, but that's the only drawback. The staff are amazing, the courtyard is a beautiful micro slice of the island, and the rooms are more than sufficient! Biggest fridge in a hotel anywhere yet for me! A five minute drive or 10 minute walk from downtown: either way, it's a great lodging experience. If I'm ever here again, i know where I'll be staying. Mahalo, Wild Ginger!
Stayed 1 night in Oct 2024

2/10 Terrible

Cara, Davie

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
This was not worth what we paid per night. The smell of the room was awful. The fan and light did not work. Had to get two fans from the front and they were also dirty. Would not recommend.
Stayed 1 night in Sep 2024

2/10 Terrible

Matthew

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
One star because at least I didn’t see a cockroach
The bathroom floor and shower curtain were covered in green and black mildew. When we alerted the front desk the sink was completely clogged, their “repair” was to remove the clog at least enough so it could slowly drain over a matter of hours. Spider visitors gave us great company along the ceilings, probably being fed by the bugs coming in the rusty, old window screen inserts. Patio lounge chairs were strewn around unclean. The children’s “play house” had a danger sign to “keep out” - it looked like it may fall over at any moment. And it was close to a busy street with the sound of heavy traffic. Overall, the accommodations didn’t evoke romantic or rustic, old-times Hilo. They were decrepit and in disrepair. DO NOT believe the pictures they post online.
Stayed 1 night in Oct 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

2/10 Terrible

Jennifer L.

Liked: Staff & service
Disliked: Property conditions & facilities
It was dirty, old, no bathroom door, bugs, i can go on and on. Gross. But staff was really nice
Stayed 1 night in Sep 2024

2/10 Terrible

Ceferino, Santa Clarita

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Toilet bowl is not working, curtain is very dirty, bed linen with smell. Room is mess and I connot sleep in my stay???
Stayed 1 night in Sep 2024

2/10 Terrible

Grace

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

nava

Liked: Cleanliness, staff & service, property conditions & facilities
Same great staff and service!
Stayed 2 nights in Sep 2024

10/10 Excellent

nava

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a special place... It's a lovely, local place and so convenient to downtown.
Stayed 4 nights in Sep 2024

2/10 Terrible

Darren

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

nava

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a wonderful local treasure of a place that captures the spirit of Hilo and Hawaii It was a calm oasis, cconvenient and best of all, great staff!
Stayed 7 nights in Sep 2024

4/10 Poor

xiande

Disliked: Cleanliness, amenities, property conditions & facilities
So poor
Stayed 1 night in Sep 2024

2/10 Terrible

Rick

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Property is poorly maintained and online pictures are of only one room. Rest of property needs updated to match pictures.
Stayed 5 nights in Sep 2024

6/10 Okay

Ayami

Travelled with partner
Disliked: Cleanliness
空港すぐ近くで、安かったので予約しました。かなり古く、ホテルというよりモーテル、民宿寄りです。エアコン、部屋着はありません。シャンプー、固形石鹸、ローション、天井ファン、冷凍冷蔵庫、各種タオルはあります。ドライヤーは備え付けはありませんが、言えば貸してくれます。水、お湯が出るウォーターサーバー、電子レンジがロビーにあり24時間使えます。Wi-Fiは部屋ではつながりにくいです。色々不便はありますが、今まで泊まったホテルのどこよりも、予約後の注意事項のメールやりとり等がスムーズで密でした。
Stayed 1 night in Sep 2024

10/10 Excellent

Jeremy

Stayed 2 nights in Sep 2024

10/10 Excellent

Michael

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
pleasant, . .accomadating, . .always ready to serve, . .
Stayed 1 night in Sep 2024

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Juancarlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
vintage old school Hawaii
old school vintage Hawaii experience, no tv no radio only the sounds of nature I love it
Stayed 2 nights in Aug 2024