The room was extremely dirty, smudged mirrors, very little toilet paper on the roll, The washcloths were dirty as though someone had used them and folded them back up neatly, but I did not discover that until the next morning when getting ready to take a shower. Someone has used the body wash. It was empty, the floors were really dirty. The door handle inside the room and the door facings were extremely dirty. The desk chair had drippings all over. (Very disgusting. The people above me seemed to be dragging something across the floor.
The beds were hard and uncomfortable.
One of the worst nights spent at a hotel.
It was raining extremely hard, and we were expecting snow/ice otherwise I would have just found a different hotel. Even the coffee seemed like left over.
The staff was very nice, but it did not help the other problems.
I want a refund.