4/10 Poor
Griselda
Travelled with family and small children
31 Dec 2024
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The elevator was out of service in the parking structure that they charge $45/night and the staff didn’t inform us and we had to walk late at night down the ramp 3 levels with a baby and luggage. The hotel was under construction which was not stated on their website so there was no lobby, small walkway to get to the hotel elevators which were also on the fritz and opened at every floor on their own, so they took forever to get through the 10 stories up and down before returning to the lobby. Also since under construction their breakfast consisted of a bagged to go breakfast that had a mini water bottle, small juice cup, apple and mini muffin. The parking was difficult to get into since it is off a busy road and not much room for cars to pull into and pull out their luggage. Only enough room for two cars so you have to wait on the busy street for the people in front to finish and move their cars. And they only had two washcloths in the room so you have to request more, which was more of an annoyance. Sketchy activity just across the street at the very busy McDonald’s (which was the only place for food and coffee nearby)
Griselda
Stayed 2 nights in Dec 2024
