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citizenM New York Times Square

4.0 star property
4-star boutique hotel near Broadway

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for citizenM New York Times Square

Bar (on property)
Exterior
Exterior
Bar (on property)
Bar (on property)

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Bar
  • Gym
  • Air conditioning
  • 24/7 front desk
  • Free WiFi

Explore the area

Map
218 West 50th Street, New York, NY, 10019
  • Broadway
    1 min walk
  • Subway
    1 min walk
  • 50 St. Station (Broadway)
    1 min walk
  • New York, NY (LGA-LaGuardia)
    40 min drive

Room options

View all photos for King Room

King Room | View from room

King Room

  • 14 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for King Room - City View

King Room - City View

King Room - City View

  • 14 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

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Terrace/patio

M Social Hotel Times Square New York

Pet-friendly
Free WiFi
Restaurant
Air conditioning
4.5 out of 5, Wonderful, (3537)
The price is CA $205
per night
CA $298 total
includes taxes & fees
5 Jan - 6 Jan
M Social Hotel Times Square New York

About the area

New York

City center stay.At this Manhattan hotel, you'll be well placed to visit Broadway and Times Square, both within a 5-minute walk. Radio City Music Hall and Rockefeller Center are also within half a mile (1 km).

What's nearby

  • Broadway - 1 min walk
  • Times Square - 3 min walk
  • Radio City Music Hall - 6 min walk
  • Rockefeller Center - 9 min walk
  • Grand Central Terminal - 19 min walk

Getting around

  • 50 St. Station (Broadway) - 1 min walk
  • Grand Central - 42 St. Station - 17 min walk
  • John F. Kennedy Intl. Airport (JFK) - 56 min drive

Restaurants

  • ‪Junior's Restaurant & Bakery - 49th St - ‬2 min walk
  • ‪Ellen's Stardust Diner - ‬2 min walk
  • ‪McDonald's - ‬2 min walk
  • ‪Famous Amadeus Pizza - ‬2 min walk
  • ‪Starbucks - ‬3 min walk

About this property

citizenM New York Times Square

4-star boutique hotel near Broadway
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A business center and coworking spaces are available.

WiFi is free in public spaces. A 24-hour fitness center, multilingual staff, and coffee/tea in a common area are also featured at the business-friendly citizenM New York Times Square.

Smoking is allowed in designated areas at this 4-star New York hotel (fines may apply for smoking in non-smoking areas).

  • 1 building
  • 230 guestrooms or units
  • 17 levels
  • Built in 2014
  • Deli
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Front-desk safe
  • Television in lobby
  • Elevator
  • Water dispenser
  • Bar or lounge
  • Dining venue
CitizenM New York Times Square offers 230 accommodations with iPads and iPod docking stations. Pillowtop beds feature premium bedding. 43-inch Smart televisions come with digital channels. Bathrooms include showers with rainfall showerheads and hydromassage showerheads, complimentary toiletries, and hair dryers.

This New York hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Languages

English

Property amenities

Family friendly

  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Buffet breakfast available for a fee daily 6 AM–11 AM: USD 22 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Coffee/tea in common area(s)

Things to do

  • 24-hour fitness center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Hand-held showerhead
  • Low-height electrical outlets in bathroom
  • Raised toilet seat
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 43-inch Smart TV
  • Digital channels
  • iPad
  • iPod dock

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Heating
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Eco-friendly toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

More

  • Bulk dispenser for toiletries
  • Desk
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • LED light bulbs
  • Mobile key entry
  • Phone
  • Recycling
  • Water-efficient showers only
  • Water-efficient toilets only

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 69
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; front desk staff will greet guests on arrival
Guests are recommended to download the property's CitizenM mobile app before check-in
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 10 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 22 per person
  • Late check-out fee: USD 69 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
Tax ID - MRMDUS33
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Long-term renters welcome
This property uses wind and solar energy, plus eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates). The tax ID number is MRMDUS33. This property accepts Visa, Mastercard, American Express, and debit cards. Cash is not accepted. Onsite parties or group events are strictly prohibited. This property uses wind and solar energy, plus eco-friendly cleaning products. Long-term renters welcome. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

We should mention

  • One child 10 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

citizenM Hotel New York Times Square
citizenM New York Times Square
citizenM New York Times Square Hotel
citizenM Times Square Hotel
citizenM Times Square
citizenM New York Times Square Hotel
citizenM New York Times Square New York
citizenM New York Times Square Hotel New York

citizenM New York Times Square Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 940 out of 1318 reviews" "
Rating 8 - Good. 262 out of 1318 reviews" "
Rating 6 - Okay. 64 out of 1318 reviews" "
Rating 4 - Poor. 32 out of 1318 reviews" "
Rating 2 - Terrible. 20 out of 1318 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Katayun

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Nov 2024

10/10 Excellent

Katayun

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great location , clean nice helpful staff, beautiful interior design , inviting , bar and breakfast area was clean and good service.

8/10 Good

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect room for a “see the city” stay. Nice amenities, friendly staff, comfortable beds, fabulous shower. Thank you Citizen M!
Stayed 3 nights in Sep 2024

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

8/10 Good

brad

Liked: Cleanliness, staff & service, property conditions & facilities
Small room
Stayed 2 nights in Sep 2024

10/10 Excellent

Paul

Stayed 3 nights in Aug 2024

10/10 Excellent

Floyd

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
loved the stay
Stayed 3 nights in Sep 2024

6/10 Okay

Carter

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Small rooms and some rude staff members make this a fairly uncomfortable environment.
Stayed 3 nights in Sep 2024

6/10 Okay

Carter

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The rooms are smaller than they look in the pictures. Half the staff was very friendly and the rest pretty smug in a “is this France” kind of way. Housekeeping is great and views are stellar. Very convenient location with lots of bustle. Biggest problems were the lack of comfort in the room and some sour apple staff members.
Stayed 4 nights in Sep 2024

10/10 Excellent

William

Stayed 3 nights in Sep 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An excellent hotel.
Stayed 1 night in Sep 2024

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a new-ish property in Times Square. Hotel is clean, modern, and fun. Excellent location near everything in Times Square and midtown Manhattan. More of a "self-service" hotel (check in/out in the lobby on a computer, e.g.) but staff are available to help. Hotel has a great rooftop bar that, at 10:00 pm on a Saturday was not very crowded. Will definitely stay here again.
Stayed 1 night in Sep 2024

8/10 Good

Peter

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In general our stay was good however having a double bed that is only accessible from one side is not ideal The room was small but functional
Stayed 7 nights in Sep 2024

10/10 Excellent

Dwaynisha

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

8/10 Good

Richard

Stayed 1 night in Sep 2024

10/10 Excellent

Alfonso

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the modern look and food and Bar service they provided
Stayed 4 nights in Sep 2024

10/10 Excellent

Rosanna, Avon

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My favorite from all the times.
Stayed 3 nights in Sep 2024

10/10 Excellent

EDGAR

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 8 nights in Aug 2024

8/10 Good

Renee

Stayed 3 nights in Sep 2024

10/10 Excellent

Laura

Stayed 5 nights in May 2024

8/10 Good

Anna

Stayed 1 night in Aug 2024

10/10 Excellent

Hyoun

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

2/10 Terrible

Eunjae

Stayed 7 nights in Aug 2024

8/10 Good

Diana

Travelled with family
Liked: Amenities
We love staying at Citizen M hotels! They are so much fun, clean, and well designed. My only complaint about this hotel is it’s getting older so the bathroom glass door creaked, and the blackout roller shade was very loud and had a few holes in it. Just average wear and tear stuff- but still the same awesome hotel, would definitely stay again. Also the bath exhaust fan didn’t work- so you can hear everything out in the room.
Stayed 3 nights in Sep 2024

10/10 Excellent

Gurleen

Liked: Cleanliness, staff & service, property conditions & facilities
I would definitely go back!
Stayed 3 nights in Sep 2024