citizenM New York Times Square

4.0 star property
Hotel with a 24-hour fitness center, steps from Broadway

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for citizenM New York Times Square

City view from property
Exterior
King Room - City View
Daily buffet breakfast (USD 22 per person)
King Room | View from room

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Breakfast available
  • Gym
  • Air conditioning
  • 24/7 front desk
  • Free WiFi

Explore the area

Map
218 West 50th Street, New York, NY, 10019
  • Broadway
    ‪1 min walk‬
  • Times Square
    ‪3 min walk‬
  • Broadway Theatre
    ‪4 min walk‬
  • New York, NY (LGA-LaGuardia)
    ‪30 min drive‬

Room options

King Room

  • 14 sq m
  • Sleeps 2
  • 1 King Bed

King Room - City View

  • 14 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

New York

City center stay.At this Manhattan hotel, you'll be well placed to visit Broadway and Times Square, both within a 5-minute walk. Radio City Music Hall and Rockefeller Center are also within half a mile (1 km).

What's nearby

  • Broadway - 1 min walk
  • Times Square - 3 min walk
  • Radio City Music Hall - 6 min walk
  • Rockefeller Center - 9 min walk
  • Grand Central Terminal - 19 min walk

Getting around

  • 50 St. Station (Broadway) - 1 min walk
  • Grand Central - 42 St. Station - 17 min walk
  • John F. Kennedy Intl. Airport (JFK) - 56 min drive

Restaurants

  • ‪Junior's Restaurant & Bakery - 49th St - ‬2 min walk
  • ‪Ellen's Stardust Diner - ‬2 min walk
  • ‪Famous Amadeus Pizza - ‬2 min walk
  • ‪Starbucks - ‬3 min walk
  • ‪Taco Bell - ‬2 min walk

About this property

citizenM New York Times Square

4-star boutique hotel near Broadway
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A business center and coworking spaces are available.

WiFi is free in public spaces. A 24-hour fitness center, multilingual staff, and coffee/tea in a common area are also featured at the business-friendly citizenM New York Times Square.

Smoking is allowed in designated areas at this 4-star New York hotel (fines may apply for smoking in non-smoking areas).

  • 1 building
  • 230 guestrooms or units
  • 17 levels
  • Built in 2014
  • Deli
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Front-desk safe
  • Television in lobby
  • Elevator
  • Water dispenser
  • Bar or lounge
  • Dining venue
CitizenM New York Times Square offers 230 accommodations with iPads and iPod docking stations. Pillowtop beds feature premium bedding. 43-inch Smart televisions come with digital channels. Bathrooms include showers with rainfall showerheads and hydromassage showerheads, complimentary toiletries, and hair dryers.

This New York hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Languages

English

Property amenities

Family friendly

  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Buffet breakfast available for a fee daily 6 AM–11 AM: USD 22 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Coffee/tea in common area(s)

Things to do

  • 24-hour fitness center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Hand-held showerhead
  • Low-height electrical outlets in bathroom
  • Raised toilet seat
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 43-inch Smart TV
  • Digital channels
  • iPad
  • iPod dock

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Heating
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Eco-friendly toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

More

  • Bulk dispenser for toiletries
  • Desk
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • LED light bulbs
  • Mobile key entry
  • Phone
  • Recycling
  • Water-efficient showers only
  • Water-efficient toilets only

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 69
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; front desk staff will greet guests on arrival
Guests are recommended to download the property's CitizenM mobile app before check-in
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 10 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 22 per person
  • Late check-out fee: USD 69 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
Tax ID - MRMDUS33
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Long-term renters welcome
This property uses wind and solar energy, plus eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates). The tax ID number is MRMDUS33. This property accepts Visa, Mastercard, American Express, and debit cards. Cash is not accepted. Onsite parties or group events are strictly prohibited. This property uses wind and solar energy, plus eco-friendly cleaning products. Long-term renters welcome. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

We should mention

  • One child 10 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

citizenM Hotel New York Times Square
citizenM New York Times Square
citizenM New York Times Square Hotel
citizenM Times Square Hotel
citizenM Times Square
citizenM New York Times Square Hotel
citizenM New York Times Square New York
citizenM New York Times Square Hotel New York

citizenM New York Times Square Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 986 out of 1364 reviews" "
Rating 8 - Good. 263 out of 1364 reviews" "
Rating 6 - Okay. 63 out of 1364 reviews" "
Rating 4 - Poor. 34 out of 1364 reviews" "
Rating 2 - Terrible. 18 out of 1364 reviews" "

9.4/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

DEBBIE

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

8/10 Good

Peter

Stayed 1 night in Dec 2024

10/10 Excellent

Holly Elizabeth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was quick and easy. Staff was very friendly and helpful. Hotel was clean and chic. Rooftop bar was fantastic.
Stayed 4 nights in Dec 2024

10/10 Excellent

Katayun

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Nov 2024

10/10 Excellent

Katayun

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great location , clean nice helpful staff, beautiful interior design , inviting , bar and breakfast area was clean and good service.

10/10 Excellent

Jenna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love staying here great location, great staff. Clean. Rooms are comfortable for me
Stayed 8 nights in Jul 2024

10/10 Excellent

Loyce

Stayed 4 nights in Sep 2024

10/10 Excellent

C A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location for broadway/midtown
Cozy hotel, nice styling, great rooftop bar, comfy big bed. Amazing location. Would stay again. Very small rooms, so not for all people. Rooftop bar had different (less) opening hours than advertised.
Stayed 3 nights in Oct 2024

10/10 Excellent

Aliza

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kind/helpful staff, reliable hotel quality
Stayed 3 nights in Sep 2024

4/10 Poor

Allen

Business traveller
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
One step above a hostel. No iron, most call and request room svc all for the pro ledge of paying $500/ night. Many better options out there.
Stayed 3 nights in Oct 2024

6/10 Okay

Thomas

Stayed 11 nights in Sep 2024

8/10 Good

ANDIS

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very sporty and convenient for this big city
Stayed 3 nights in Oct 2024

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities
Citizens is by far one of the best hotels we’ve stayed at. It’s funky and eclectic. Super clean. Food and drinks were great. The staff was excellent. It was my birthday weekend and they surprised me with gifts. We will definitely be back! Thank you CitizenM.
Stayed 4 nights in Oct 2024

10/10 Excellent

Tracy M

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay at the CitizenM so much. We were treated with goodness and kindness by all the staff, and the signature aroma that you smell and ambiance when you walk in, is amazing!!! Everything we needed was near by, subway access, great restaurants, theatres and the exciting spectacle of Time Square. We would like to go to other CitizenM locations in the future. Top notch experience, thank you NYC CitzenM.
Stayed 4 nights in Oct 2024

8/10 Good

Brandy

Stayed 3 nights in Oct 2024

10/10 Excellent

Lorna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Views
Room was small as expected in New York but the view was AMAZING. I paid extra for the city view and it was 100% worth it. Waking up to that view every morning for 5 days was incredible.
Stayed 5 nights in Oct 2024

8/10 Good

Jim

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very modern, with use technologies. Clean. Maybe a little more storage would be nice.
Stayed 1 night in Oct 2024

10/10 Excellent

Marina

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is like a museum. Modern, stylish, and fully automated rooms. Staff are friendly and helpful. The best experience ever!
Stayed 5 nights in Oct 2024

10/10 Excellent

Danielle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Small, but very functional. Great location
Stayed 3 nights in Oct 2024

10/10 Excellent

Gwladys

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So close to Time Square while staying quiet and stylish. Rooms are small but well designed. Perfect for walking around this central area of Manhattan
Stayed 3 nights in Aug 2024

10/10 Excellent

Kristen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Nathaniel Aaron

Stayed 3 nights in Sep 2024

2/10 Terrible

Michael

Stayed 3 nights in Sep 2024

10/10 Excellent

Donald

Stayed 3 nights in Sep 2024

10/10 Excellent

Quincy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is literally across the street from Broadway
Stayed 1 night in Oct 2024