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Element New York Times Square West

3.0 star property
3-star hotel near Times Square, connected to the convention center

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your current months are October, 2024 and November, 2024.
October 2024
November 2024

Photo gallery for Element New York Times Square West

Property amenity
Interior
City view
1 bedroom, pillowtop beds, in-room safe, desk
1 bedroom, pillowtop beds, in-room safe, desk

Reviews

8.2 out of 10

Very good

Popular amenities

  • Breakfast included
  • Gym
    Gym
  • Pet-friendly
    Pet-friendly
  • Laundry
    Laundry
  • 24/7 front desk
    24/7 front desk
  • Kitchen
    Kitchen

Explore the area

Map
311 West 39th Street, New York, NY, 10018
  • Times Square
    6 min walk
  • Broadway
    7 min walk
  • Madison Square Garden
    7 min walk
  • New York, NY (JFK-John F. Kennedy Intl.)
    57 min drive

Room options

View all photos for Deluxe Room, 1 King Bed, City View

1 bedroom, pillowtop beds, in-room safe, desk

Deluxe Room, 1 King Bed, City View

  • 28 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 1 King Bed

1 bedroom, pillowtop beds, in-room safe, desk

Traditional Room, 1 King Bed

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 Bedroom

1 bedroom, pillowtop beds, in-room safe, desk

Junior Suite, 1 Bedroom

  • 48.5 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 1 King Bed, City View

1 bedroom, pillowtop beds, in-room safe, desk

Studio, 1 King Bed, City View

  • 36 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 1 King Bed

1 bedroom, pillowtop beds, in-room safe, desk

Studio, 1 King Bed

  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 2 Double Beds

Traditional Room, 2 Double Beds

Traditional Room, 2 Double Beds

  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Bedroom, City View

Suite, 1 Bedroom, City View | Lobby

Suite, 1 Bedroom, City View

  • 48 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior
Holiday Inn New York City - Times Square, an IHG Hotel
Free WiFi
Air conditioning
Gym
Breakfast available
4.1 out of 5, Very good, (1645)
The price is CA $539
per night
CA $623 total
includes taxes & fees
12 Oct - 13 Oct
Holiday Inn New York City - Times Square, an IHG Hotel

About the area

New York

City center stay.Within a 10-minute walk of this Manhattan hotel, you'll find Times Square and Broadway. Madison Square Garden and Bryant Park are also within half a mile (1 km).

What's nearby

  • Times Square - 6 min walk
  • Broadway - 7 min walk
  • Madison Square Garden - 7 min walk
  • Empire State Building - 15 min walk
  • Rockefeller Center - 18 min walk

Getting around

  • 42 St. - Port Authority Bus Terminal Station - 2 min walk
  • Penn Station - 9 min walk
  • John F. Kennedy Intl. Airport (JFK) - 57 min drive

Restaurants

  • ‪Starbucks - ‬2 min walk
  • ‪Carlo's Bake Shop - ‬2 min walk
  • ‪Beer Authority - ‬2 min walk
  • ‪Au Bon Pain - ‬2 min walk
  • ‪Angelina Bakery NYC - ‬1 min walk

About this property

Element New York Times Square West

3-star hotel near Times Square, connected to the convention center
Element New York Times Square West offers its guests a fitness center and complimentary bicycles. A computer station is on site, and both WiFi and wired Internet are free in public spaces. A business center and 2 meeting rooms are available. Free breakfast is served daily. The business-friendly Element New York Times Square West also features multilingual staff, coffee/tea in a common area, and concierge services.

This 3-star New York hotel is smoke free.

  • 1 building
  • 411 guestrooms or units
  • 40 levels
  • Built in 2010
  • Buffet breakfast (free)
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Concierge
  • Convenience store
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
Element New York Times Square West offers 411 air-conditioned accommodations with DVD players and safes. Beds feature pillowtop mattresses. LCD televisions come with premium cable channels. Accommodations at this 3-star hotel have kitchenettes with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided weekly.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • 24-hour offsite parking within 328 ft (USD 76 per day)

Food and drink

  • Free buffet breakfast available 6:30 AM–10:00 AM on weekdays and 7:00 AM–10:00 AM on weekends
  • Coffee/tea in common area(s)

Things to do

  • Fitness center
  • Free bicycle rentals

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Elevator
  • Grab bar in shower
  • Grab bar near toilet
  • Hand-held showerhead
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Stair-free path to entrance
  • Transfer shower
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • Cable channels
  • DVD player
  • LCD TV
  • Premium channels

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Heating
  • Pillow-top mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Dishwasher
  • Kitchenette
  • Microwave
  • Refrigerator
  • Stovetop

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Recycling
  • Safe
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after 2:00 AM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 150 per pet, per stay
  • Only dogs and cats are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 250 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: USD 76 per day(328 ft away; open 24 hours)
  • Pet fee: USD 150 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include window guards
This property is professionally cleaned
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Union Pay, and debit cards. Cash is not accepted. 
    For guests' safety, the property includes a carbon monoxide detector, a smoke detector, and window guards in each accommodation. The property is professionally cleaned. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Element Aparthotel New York Times Square West
Element New York Times Square West
Element New York Times Square West Hotel New York City
Element New York Times Square West Aparthotel
Element Times Square West Aparthotel
Element Times Square West

Element New York Times Square West Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 901 out of 1968 reviews" "
Rating 8 - Good. 623 out of 1968 reviews" "
Rating 6 - Okay. 257 out of 1968 reviews" "
Rating 4 - Poor. 98 out of 1968 reviews" "
Rating 2 - Terrible. 89 out of 1968 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Myra

Travelled with family
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
The experience was above average and most of the staff was kind and helpful. The bathroom in the room we were at didn’t have a lock which was inconvenient.
Stayed 1 night in Jun 2024

6/10 Okay

Fabio

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The only note but important because you are affiliate to a Big hotel corporation Breakfast : It was very very low quality and with no really options. no option for an espresso or cappuccino the mini muffins are very bad the quality of the food served hot was very very poor and needs a huge improvement. we all went out for breakfast. not really nice if you think we paid for breakfast.
Stayed 3 nights in Jun 2024

10/10 Excellent

Najat

Travelled with family
Liked: Amenities
The hotel and the staff were amazing and the located was the best!!! We loved it
Stayed 3 nights in Jun 2024

10/10 Excellent

Jaydin

Stayed 1 night in Jun 2024

8/10 Good

CLAUDIO FERNANDO

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 11 nights in May 2024

6/10 Okay

Luis M

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Stayed 4 nights in Jun 2024

10/10 Excellent

riyazali

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 6 nights in Jun 2024

8/10 Good

Felix

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jun 2024

10/10 Excellent

simon

Liked: Cleanliness, staff & service, property conditions & facilities
Walked in & was welcomed with enthusiasm, check in was quick & easy, I was given some essential information about the hotel & then a leaflet to reinforce this. It all took less than five minutes. I had asked for a high city view room, I was in 3805 and that’s what I got, I could see the Empire State, One WTC & large parts of NJ. It’s a good size room, very clean, good bed, good shower, room safe, comfy chair, desk chair. Nice little kitchenette with everything you need for a few days. Overall the property was good, clean & well maintained with all the staff I met very courteous, keen to help & efficient. I had breakfast there a couple of times, hot buffet, cereals etc. it was good but got busy & frankly was unpleasant when I went at 8am with a number of European visitors who can’t grasp the idea of polite queues. Lifts could be busy & I waited once or twice for more than five minutes for a lift down, but that’s my experience at any decent size NY hotel. When I booked, one of the things that caught my attention was the roof top terrace. It suggested a roof top bar area to enjoy evening views over the City & relax with others. It was a bit of a disappointment to find a somewhat cramped area with a couple of tables and half a dozen chairs. There are views but no bar. The area around the hotel is incredibly busy but felt safe, all the subways are easily accessible from here. A very good hotel & I would recommend it, definitely would stay here again.
Stayed 7 nights in Jun 2024

10/10 Excellent

Carol, Kildeer

Stayed 8 nights in Jun 2024

10/10 Excellent

Karla

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So good if I go to New York again, I am going to stay there
Stayed 6 nights in Jun 2024

10/10 Excellent

Karla

Liked: Cleanliness, staff & service, property conditions & facilities
Really good
Stayed 1 night in Jun 2024

10/10 Excellent

Sheneil

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jun 2024

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service, property conditions & facilities
This will be my go to from now on when I visit NYC! I loved that they have filtered water as tap. I loved the kitchenette as I am diet restricted and need to cook my own meals the location is perfect absolutely will be my go to!
Stayed 1 night in May 2024

6/10 Okay

Toshiharu

Average
Stayed 2 nights in Jun 2024

10/10 Excellent

Leigh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2024

10/10 Excellent

Miguel, duarte

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a lot of options for dining and activities. We loved the free happy hour and the room was great. We had a fridge, microwave and stove. There is a laundry room on-site, so we could wash clothes there. It made our stay there easy. We were 3 blocks from 42nd street and a short distance from Rockefeller Center. We enjoyed our week there.
Stayed 5 nights in Jun 2024

6/10 Okay

Herbert

Business traveller, Travelled with partner
Liked: Cleanliness, amenities
The service was not the best and the shower tube was clogged.
Stayed 4 nights in Jun 2024

10/10 Excellent

edward

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was not aware of this hotel. Location, comfort, breakfast and wine and cheese...all were very good
Stayed 1 night in Jun 2024

10/10 Excellent

Simon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for a short stay in New York
Stayed 1 night in Jun 2024

8/10 Good

Joel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location
Best hotel near Times Square and other places to visit in NYC. Loads of restaurants around and staffs are helpful and friendly. Will definitely stay here again.
Stayed 2 nights in Jun 2024

10/10 Excellent

Kristen

Liked: Cleanliness, staff & service, property conditions & facilities
Love the happy hour!
Stayed 1 night in Jun 2024

10/10 Excellent

Karl

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is close to Times Square and transport options. Staff were very friendly and helpful. Would stay here again anytime!
Stayed 6 nights in Jun 2024

6/10 Okay

Angela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is located in a very central area closed to everything, which is good. But I didn’t like the surroundings
Stayed 4 nights in Jun 2024

10/10 Excellent

Patricio, San José del Cabo

Liked: Cleanliness, staff & service, amenities
Confortable room and near everything
Stayed 1 night in Jun 2024