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Hotel Indigo Lower East Side New York, an IHG Hotel

4.5 star property
4.5-star luxury hotel near Empire State Building

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Indigo Lower East Side New York, an IHG Hotel

Suite (Penthouse)
Bar (on property)
Suite (Penthouse)
Studio Suite, 1 King Bed, City View
Restaurant

Reviews

8.2 out of 10

Very good

Popular amenities

  • Pool
  • Bar
  • Parking available
  • Air conditioning
  • Free WiFi

Explore the area

Map
171 Ludlow Street, New York, NY, 10002
  • Lower East Side Tenement Museum
    6 min walk
  • New York University
    14 min walk
  • Washington Square Park
    17 min walk
  • New York, NY (JFK-John F. Kennedy Intl.)
    52 min drive

Room options

View all photos for Premium Room, 1 King Bed, City View

Premium Room, 1 King Bed, City View

Premium Room, 1 King Bed, City View

  • 37 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom (Freedom Tower View)

Suite, 1 Bedroom (Freedom Tower View)

Suite, 1 Bedroom (Freedom Tower View)

  • 60 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, City View

Frette Italian sheets, premium bedding, minibar, in-room safe

Standard Room, 1 King Bed, City View

  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, City View (Mid Floor)

Frette Italian sheets, premium bedding, minibar, in-room safe

Standard Room, 1 King Bed, City View (Mid Floor)

  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Penthouse)

Suite (Penthouse)

Suite (Penthouse)

  • 186 sq m
  • City view
  • Sleeps 2
  • 1 Twin Bed

View all photos for Suite, 1 Bedroom, Roll-in Shower (Mobility)

Suite, 1 Bedroom, Roll-in Shower (Mobility)

Suite, 1 Bedroom, Roll-in Shower (Mobility)

  • 67 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room

Frette Italian sheets, premium bedding, minibar, in-room safe

Premium Room

  • City view
  • Sleeps 2
  • 1 Twin Bed

View all photos for Suite, 1 Bedroom, City View

Suite, 1 Bedroom, City View

Suite, 1 Bedroom, City View

  • 56 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Single Beds, Roll-in Shower (Mobility)

Frette Italian sheets, premium bedding, minibar, in-room safe

Standard Room, 2 Single Beds, Roll-in Shower (Mobility)

  • 33 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premium Room, 1 King Bed, City View (High Floor)

Frette Italian sheets, premium bedding, minibar, in-room safe

Premium Room, 1 King Bed, City View (High Floor)

  • 32 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Frette Italian sheets, premium bedding, minibar, in-room safe

Standard Room

  • 26 sq m
  • City view
  • Sleeps 2
  • 1 Twin Bed

View all photos for Suite, 1 King Bed, Tower (Freedom Tower View)

Suite, 1 King Bed, Tower (Freedom Tower View)

Suite, 1 King Bed, Tower (Freedom Tower View)

  • 50 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Balcony, City View

Premium Room, 1 King Bed, Balcony, City View

Premium Room, 1 King Bed, Balcony, City View

  • 31 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Roll-in Shower (Mobility)

Frette Italian sheets, premium bedding, minibar, in-room safe

Standard Room, 1 King Bed, Roll-in Shower (Mobility)

  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, City View

Frette Italian sheets, premium bedding, minibar, in-room safe

Standard Room, 1 Queen Bed, City View

  • 30 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, City View

Frette Italian sheets, premium bedding, minibar, in-room safe

Standard Room, 2 Queen Beds, City View

  • 30 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 Queen Bed, City View

Frette Italian sheets, premium bedding, minibar, in-room safe

Premium Room, 1 Queen Bed, City View

  • 30 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Rooftop pool

SIXTY Lower East Side

Pool
Pet-friendly
Restaurant
Air conditioning
3.8 out of 5, Good, (1004)
The price is CA $392
per night
CA $522 total
includes taxes & fees
17 Dec - 18 Dec
SIXTY Lower East Side

About the area

New York

City center stay.Your stay at this Manhattan hotel places you within 3 miles (5 km) of Empire State Building and Brooklyn Bridge. Madison Square Garden and Broadway are also within 3 miles (5 km).

What's nearby

  • New York University - 14 min walk - 1.2 km
  • Brooklyn Bridge - 5 min drive - 3.4 km
  • Empire State Building - 7 min drive - 4.0 km
  • Madison Square Garden - 8 min drive - 4.5 km
  • Broadway - 8 min drive - 5.2 km

Getting around

  • 2 Av. Station - 3 min walk
  • New York 9th St. Station - 4 min drive
  • John F. Kennedy Intl. Airport (JFK) - 52 min drive

Restaurants

  • ‪Katz's Deli - ‬1 min walk
  • ‪Mr. Purple - ‬2 min walk
  • ‪Il Laboratorio Del Gelato - ‬1 min walk
  • ‪Pianos - ‬1 min walk
  • ‪Ludlow Coffee Supply - ‬1 min walk

About this property

Hotel Indigo Lower East Side New York, an IHG Hotel

4.5-star luxury hotel near Empire State Building
Hotel Indigo Lower East Side New York, an IHG Hotel offers its guests a fitness center and a seasonal outdoor pool. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a 24-hour business center, a meeting room, and coworking spaces. Event space at this hotel measures 800 square feet (74 square meters) and includes conference space. A rooftop terrace, multilingual staff, and tour/ticket assistance are also featured at the luxury Hotel Indigo Lower East Side New York, an IHG Hotel. Limited parking is available for a fee and is offered on a first-come, first-served basis.

  • 294 guestrooms or units
  • 26 levels
  • 800 sq ft of conference space
  • 74 sq m of conference space
  • Built in 2015
  • Deli
  • Terrace on the roof
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Pool or billiards table
  • Convenience store
  • Garden
  • Television in lobby
  • Bellhop
  • Elevator
  • Water dispenser
  • Bar or lounge
  • Dining venue
Hotel Indigo Lower East Side New York, an IHG Hotel offers 294 accommodations with minibars and safes. Each accommodation is individually decorated. Beds feature Frette Italian sheets and premium bedding. 46-inch flat-screen televisions come with premium satellite channels and pay movies. Bathrooms include bathrobes, slippers, designer toiletries, and complimentary toiletries.

This New York hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and hair dryers. Hypo-allergenic bedding and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Languages

Chinese (Mandarin), English, French, Italian, Portuguese, Spanish

Property amenities

Family friendly

  • Children's books
  • Children's dinnerware
  • Children's toys
  • Free cribs/infant beds
  • Grocery/convenience store
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 70.00 per day)
  • Limited onsite parking

Food and drink

  • To-go breakfast available for a fee daily 7:00 AM–10:00 AM: USD 5-25 for adults and USD 5-25 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Coffee/tea in common area(s)

Things to do

  • Billiards/pool table
  • Fitness center
  • Seasonal outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Elevator
  • Elevator door width (inches): 36
  • Stair-free path to entrance
  • Wheelchair-accessible fitness center
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 46-inch flat-screen TV
  • Pay movies
  • Premium channels
  • Satellite channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Frette Italian sheets
  • Free cribs/infant beds
  • Heating (climate-controlled)
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Energy-saving switches
  • Free local calls
  • Individually decorated
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Recycling
  • Safe
  • Slippers
  • Turndown service
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per pet, per stay, plus a deposit of USD 75.00 per stay
  • Maximum 1 pets
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 41.31 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: approximately USD 5 to 25 for adults, and USD 5 to 25 for children
  • Self parking fee: USD 70.00 per day
  • Pet deposit: USD 75.00 per stay
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • The seasonal pool will open in June and close in September.
  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Indigo Lower East Side New York
Hotel Indigo Lower East Side
Indigo Lower East Side New York
Indigo Lower East Side
Indigo Lower Side York, An Ihg
Hotel Indigo Lower East Side New York
Hotel Indigo Lower East Side New York, an IHG Hotel Hotel
Hotel Indigo Lower East Side New York, an IHG Hotel New York

Hotel Indigo Lower East Side New York, an IHG Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 583 out of 1177 reviews" "
Rating 8 - Good. 279 out of 1177 reviews" "
Rating 6 - Okay. 164 out of 1177 reviews" "
Rating 4 - Poor. 69 out of 1177 reviews" "
Rating 2 - Terrible. 82 out of 1177 reviews" "

8.6/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Patrick

Stayed 1 night in Aug 2024

10/10 Excellent

Andres

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and professional staff .
Stayed 2 nights in Aug 2024

10/10 Excellent

Joshua

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2024

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was an absolute disaster. The agent was extremely rude, unprofessional and uninterested. He assigned me a lower category room than originally booked…so had to re-check in and get right room. Amenities supposed to be included as part of the paid for daily facilities were not available - no room service despite trying everyday for 5 days, mini bar not replenished. Citibike on one way was not correctly processed so didn’t work and on any other day had to request for it… Rooms are not sound proofed…at all. Furniture in the room was dancing when the roof top evening party was going on…literally… The same agent at check out was once again discourteous and uninterested.
Stayed 5 nights in Aug 2024

10/10 Excellent

James

Liked: Cleanliness
Stayed 1 night in Aug 2024

4/10 Poor

Rahim

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff at my check in was terrible - unprofessional and quite rude. Assigned me a lower category room than booked initially and then tried to justify it as being the correct room…cheeky! Room is average. Staff in the evening were much better. Amenities included in the room fees - hahah! You have to ask for these…minibar is not replenished daily, room service does not exist as tried to call each day for 5 days with no response..!? The daily credit for room service simply had to be forfeited as there was simply no service provided. Location was great for our particular plans at the time…hotel service and rooms…not so great!
Stayed 4 nights in Aug 2024

10/10 Excellent

Chelsi

Stayed 3 nights in Jul 2024

10/10 Excellent

Pia

Stayed 3 nights in Aug 2024

8/10 Good

Bill

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Ema

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great time at Hotel Indigo. Would highly recommend.
Stayed 2 nights in Aug 2024

6/10 Okay

Cecilia

Travelled with family
Liked: Staff & service, room comfort
Stayed 4 nights in Aug 2024

8/10 Good

Mohammadreza, Toronto

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
And the Breakfast was more of a joke!
Stayed 6 nights in Aug 2024

10/10 Excellent

William

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was great, conveniently located.
Stayed 7 nights in Aug 2024

10/10 Excellent

Anthony

H
Stayed 2 nights in Aug 2024

10/10 Excellent

Susan

Liked: Cleanliness, property conditions & facilities
Loved
Stayed 3 nights in Aug 2024

10/10 Excellent

Suzanne

Liked: Cleanliness, amenities
Really great location
Stayed 2 nights in Aug 2024

8/10 Good

lizzette

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

Annette, Edina

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Great location, walkable, great pool and bar, shopping but our shower was GROSS! There was mold all over our shower - the door, the grout and the worst in and all over the shower head. I talked to the mgr and he said they'd have someone up to clean it in 15 minutes. That did not happen so I called again and they came up and cleaned the room which we did not ask for but DID NOT clean the mold in the shower. WHAT? Upon check-out I told the front desk again about the issue and I hope to get one night free for the issue.
Stayed 2 nights in Aug 2024

10/10 Excellent

Ana

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2024

4/10 Poor

Paul, BATH

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The hotel itself is good and the staff are polite. However, there is an external company that runs the 15th floor which is a noisy nightclub and goes on until 4am at the weekend. They also run the breakfast and only offer a egg and bacon roll/muffin/juice/coffee which comes via very rude staff. The pool is tiny with very limited access to hotel guest is very limited. Shame as the hotel is good.
Stayed 15 nights in Jul 2024

8/10 Good

jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

April

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was outstanding from before we even walked in the door. Excellent service at the door, checking in, and exiting the hotel.
Stayed 4 nights in Aug 2024

10/10 Excellent

Olga

Travelled with group
Liked: Amenities, property conditions & facilities
Outstanding service
Stayed 4 nights in Aug 2024

2/10 Terrible

Jill

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
This is my honest opinion about my stay with Hotel Indigo Lower East Side: Booked through AMEX Travel Aug 15-16, 2024 using points and Expedia for August 16-20, 2024. 1. The price is reasonable I booked for 6 days, 5 nights and spent around $1k. 2. Spacious rooms, compared to other NYC hotels. 3. The floors of our room was so dirty. 4. Katz Deli in the corner. A lot of restaurants in the area. CVS and Whole foods nearby. The area is more local neighborhood which is great cause it's less busy. 5. Train stations are couple of blocks away, i'd say about 5-10 minutes walk. 6. Mr Purple is in the building so easy access if you're a guests at the hotel. Great views! 7. Our room is a Queen room in the 20th floor it seems like a standard room when I booked a Premium. I requested for a Manhattan view, I got a Brooklyn View not bad but was expecting the "City View" I booked to be Manhattan. 8. Gladly we were at the 20th floor because at the 15th floor is the Mr Purple. One time we were at the elevator with this older couple I believe they went off at 12th or 18th floor which had a crazy vibration from the music at the 15th floor. I felt so bad for them. 9. Elevators was slow because it kept stopping at 15th floor. 10. Front desk can't be bother especially this girl who was there that can't even take off her eyes from her phone. 11. If you're planning on staying here to relax, this is not the hotel for you unless they put you on the 20th floor and above.
Stayed 4 nights in Aug 2024

10/10 Excellent

Benjamin

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2024