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Hotel Indigo Lower East Side New York, an IHG Hotel

4.5 star property
4.5-star luxury hotel near Empire State Building

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hotel Indigo Lower East Side New York, an IHG Hotel

Suite (Penthouse)
Frette Italian sheets, premium bedding, minibar, in-room safe
Suite (Penthouse)
Rooftop terrace
Bar (on property)

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Parking available
  • Bar
  • Gym
  • Breakfast available
  • Free WiFi

Explore the area

Map
171 Ludlow Street, New York, NY, 10002
  • Lower East Side Tenement Museum
    ‪6 min walk‬
  • New York University
    ‪14 min walk‬
  • Washington Square Park
    ‪17 min walk‬
  • New York, NY (JFK-John F. Kennedy Intl.)
    ‪52 min drive‬

Room options

View all photos for Premium Room, 1 King Bed, City View

Frette Italian sheets, premium bedding, minibar, in-room safe

Premium Room, 1 King Bed, City View

  • 37 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom (Freedom Tower View)

Frette Italian sheets, premium bedding, minibar, in-room safe

Suite, 1 Bedroom (Freedom Tower View)

  • 60 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, City View

Frette Italian sheets, premium bedding, minibar, in-room safe

Standard Room, 1 King Bed, City View

  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, City View (Mid Floor)

Frette Italian sheets, premium bedding, minibar, in-room safe

Standard Room, 1 King Bed, City View (Mid Floor)

  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Penthouse)

Suite (Penthouse)

Suite (Penthouse)

  • 186 sq m
  • City view
  • Sleeps 2
  • 1 Twin Bed

View all photos for Suite, 1 Bedroom, Roll-in Shower (Mobility)

Suite, 1 Bedroom, Roll-in Shower (Mobility)

Suite, 1 Bedroom, Roll-in Shower (Mobility)

  • 67 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room

Frette Italian sheets, premium bedding, minibar, in-room safe

Premium Room

  • City view
  • Sleeps 2
  • 1 Twin Bed

View all photos for Suite, 1 Bedroom, City View

Frette Italian sheets, premium bedding, minibar, in-room safe

Suite, 1 Bedroom, City View

  • 56 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Single Beds, Roll-in Shower (Mobility)

Frette Italian sheets, premium bedding, minibar, in-room safe

Standard Room, 2 Single Beds, Roll-in Shower (Mobility)

  • 33 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premium Room, 1 King Bed, City View (High Floor)

Frette Italian sheets, premium bedding, minibar, in-room safe

Premium Room, 1 King Bed, City View (High Floor)

  • 32 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Frette Italian sheets, premium bedding, minibar, in-room safe

Standard Room

  • 26 sq m
  • City view
  • Sleeps 2
  • 1 Twin Bed

View all photos for Suite, 1 King Bed, Tower (Freedom Tower View)

Suite, 1 King Bed, Tower (Freedom Tower View)

Suite, 1 King Bed, Tower (Freedom Tower View)

  • 50 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Balcony, City View

Premium Room, 1 King Bed, Balcony, City View | Balcony view

Premium Room, 1 King Bed, Balcony, City View

  • 31 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Roll-in Shower (Mobility)

Frette Italian sheets, premium bedding, minibar, in-room safe

Standard Room, 1 King Bed, Roll-in Shower (Mobility)

  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, City View

Frette Italian sheets, premium bedding, minibar, in-room safe

Standard Room, 1 Queen Bed, City View

  • 30 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, City View

Frette Italian sheets, premium bedding, minibar, in-room safe

Standard Room, 2 Queen Beds, City View

  • 30 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 Queen Bed, City View

Premium Room, 1 Queen Bed, City View

Premium Room, 1 Queen Bed, City View

  • 30 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Exterior

Moxy NYC Lower East Side

Pet-friendly
Free WiFi
Restaurant
Air conditioning
4.4 out of 5, Excellent, (1383)
The price is CA $333
per night
CA $437 total
includes taxes & fees
4 Feb - 5 Feb
Moxy NYC Lower East Side

About the area

New York

City center stay.Your stay at this Manhattan hotel places you within 3 miles (5 km) of Empire State Building and Brooklyn Bridge. Madison Square Garden and Broadway are also within 3 miles (5 km).

What's nearby

  • New York University - 14 min walk
  • Brooklyn Bridge - 5 min drive
  • Empire State Building - 7 min drive
  • Madison Square Garden - 8 min drive
  • Broadway - 8 min drive

Getting around

  • 2 Av. Station - 3 min walk
  • New York 9th St. Station - 4 min drive
  • John F. Kennedy Intl. Airport (JFK) - 52 min drive

Restaurants

  • ‪Katz's Deli - ‬1 min walk
  • ‪Mr. Purple - ‬2 min walk
  • ‪Il Laboratorio Del Gelato - ‬1 min walk
  • ‪Pianos - ‬1 min walk
  • ‪Ludlow Coffee Supply - ‬1 min walk

About this property

Hotel Indigo Lower East Side New York, an IHG Hotel

4.5-star luxury hotel near Empire State Building
Hotel Indigo Lower East Side New York, an IHG Hotel offers its guests a fitness center and a seasonal outdoor pool. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a 24-hour business center, a meeting room, and coworking spaces. Event space at this hotel measures 800 square feet (74 square meters) and includes conference space. A rooftop terrace, multilingual staff, and tour/ticket assistance are also featured at the luxury Hotel Indigo Lower East Side New York, an IHG Hotel. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4.5-star New York hotel is smoke free.

  • 294 guestrooms or units
  • 26 levels
  • 800 sq ft of conference space
  • 74 sq m of conference space
  • Built in 2015
  • Deli
  • Terrace on the roof
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Pool or billiards table
  • Convenience store
  • Garden
  • Television in lobby
  • Bellhop
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
Hotel Indigo Lower East Side New York, an IHG Hotel offers 294 accommodations with minibars and safes. Each accommodation is individually decorated. Beds feature Frette Italian sheets and premium bedding. 46-inch flat-screen televisions come with premium satellite channels and pay movies. Bathrooms include bathrobes, slippers, designer toiletries, and complimentary toiletries.

This New York hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and hair dryers. Hypo-allergenic bedding and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Languages

Chinese (Mandarin), English, French, Italian, Portuguese, Spanish

Property amenities

Family friendly

  • Children's books
  • Children's dinnerware
  • Children's toys
  • Free cribs/infant beds
  • Grocery/convenience store
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 70.00 per day)
  • Limited onsite parking

Food and drink

  • To-go breakfast available for a fee daily 7:00 AM–11:00 AM: USD 5-25 for adults and USD 5-25 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Coffee/tea in common area(s)

Things to do

  • Billiards/pool table
  • Fitness center
  • Seasonal outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Elevator
  • Elevator door width (inches): 36
  • Stair-free path to entrance
  • Wheelchair-accessible fitness center
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 46-inch flat-screen TV
  • Pay movies
  • Premium channels
  • Satellite channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Frette Italian sheets
  • Free cribs/infant beds
  • Heating
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Energy-saving switches
  • Free local calls
  • Individually decorated
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Recycling
  • Safe
  • Slippers
  • Turndown service
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per pet, per stay, plus a deposit of USD 75.00 per stay
  • Maximum 1 pets
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 41.31 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: approximately USD 5 to 25 for adults, and USD 5 to 25 for children
  • Self parking fee: USD 70.00 per day
  • Pet deposit: USD 75.00 per stay
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • The seasonal pool will open in June and close in September.
  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Indigo Lower East Side New York
Hotel Indigo Lower East Side
Indigo Lower East Side New York
Indigo Lower East Side
Indigo Lower Side York, An Ihg
Hotel Indigo Lower East Side New York
Hotel Indigo Lower East Side New York, an IHG Hotel Hotel
Hotel Indigo Lower East Side New York, an IHG Hotel New York

Hotel Indigo Lower East Side New York, an IHG Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 638 out of 1283 reviews" "
Rating 8 - Good. 306 out of 1283 reviews" "
Rating 6 - Okay. 178 out of 1283 reviews" "
Rating 4 - Poor. 77 out of 1283 reviews" "
Rating 2 - Terrible. 84 out of 1283 reviews" "

8.6/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

4/10 Poor

Katherine

Business traveller, Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities
I travel frequently for work in many cities and this hotel is just not up to par for the prices. The noise is unbearable during the weekends due to the club that blasts music until 4am. The lights in our room worked only sometimes. And we saw what appeared to be a bedbug crawling in the bed. The area is great, but I will not be recommending this hotel to anyone who wants to rest or relax.
Stayed 3 nights in Oct 2024

6/10 Okay

WFF

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
sleepless in NYC....
Location was great for us, room was clean, info on hotels.com was accurate. One thing they forgot to mention was there is a rooftop club on level 15 that is so dang loud and music plays wide open until 4 am! My pillow vibrated with the music it was so loud and we were on 20th floor! Also I requested a cot and crib and was told month before visit, no problem we will have it for you. Call to remind us day before visit. Called day before visit, yes we have you listed for cot and crib. Called again while at airport before we left on day of and yes we have you down. Get to hotel and sorry we only have cribs. WTH! I had to go buy an air mattress at 9 pm at night which was 6-8 blocks away from hotel!
Stayed 4 nights in Oct 2024

10/10 Excellent

Renee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s NYC but a little bit of groups/gangs around at night, didn’t like walking alone from Houston to hotel front door alone after dinner (two blocks)
Stayed 4 nights in Aug 2024

4/10 Poor

Amin

Disliked: Amenities, property conditions & facilities
Expensive >$700/ night and super noisy with Mr Purple rooftop bar on 15th floor, the walls and windows of my room on 12th floor literally shaking with the drums/bass from the club upstairs at 2am. Dark elevator, you cannot see the floor numbers.
Stayed 3 nights in Oct 2024

10/10 Excellent

Natasha

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent for my company offsite!
Stayed 2 nights in Oct 2024

10/10 Excellent

Joey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great, as always ...
The hotel is in a great location (we love the LES), with many restaurants and things to do. The staff is always friendly and helpful. On my husband's birthday, the staff provided sparkling champagne and glasses in our room. So sweet. They always accommodate late checkout, which is helpful as our flight is always late in the afternoon. We will stay here every time we are in NYC.
Stayed 4 nights in Oct 2024

10/10 Excellent

Philippe

Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2024

10/10 Excellent

Miguel

great stay
Stayed 1 night in Jul 2024

10/10 Excellent

Jane

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

2/10 Terrible

Ann

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
There is no point is reserving a room at this hotel for sleeping. The nightclub is intolerably loud until 3 am. The noise can be heard from many of the rooms according to other guests we spoke with. This is not a hotel. It is a club with mattresses. Furniture is showing wear but hard to come t on much else given I was io my able to get 3 $hours of sleep
Stayed 1 night in Oct 2024

10/10 Excellent

Shila

Stayed 1 night in Aug 2024

8/10 Good

Anna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in eclectic area, just be aware that there is a nightclub on the 15th level and a lot of noise from party goers.
Stayed 4 nights in Oct 2024

10/10 Excellent

Gloria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was such a great choice. The rooftop was great and so was the neighborhood around the hotel. Lots to do and walking distance to so many things.
Stayed 3 nights in Oct 2024

10/10 Excellent

Ashley

Stayed 1 night in Sep 2024

6/10 Okay

Anita

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service
4th stay at this hotel and we’ve never previously encountered negative experiences, however, sadly this time there were a few:- Some extremely rude reception staff. They acted like they hated their jobs and us. Not the attitude you expect from a higher end hotel. We booked months before, were returning guests, informed hotel of late check in but were given last room available next to noisy gym treadmill that woke us up. Wasted first day having to re-pack and wait until 3pm to re check into a new room. New room was smaller with less storage and no full length mirror although we liked the views and couldn’t face moving again. Mr Purple bar has got out of hand. Two many noisy, intoxicated (non-paying guests) piling up in lifts disturbing staying guests. The hotel should remember it is a hotel first and foremost and not a night club. A small warmed up, processed wannabe McMuffin with one person struggling to make cappuccinos for a large queue is not a satisfactory breakfast option at a hotel of this standard. Cocktails terrible and $10 pricier than even the high end hotels. New “amenities” tax seems like a completely dishonest rep-off. Water was not restocked in our fridge in 10 days. On the plus side the guys who help with luggage, taxis etc. and the Front of House Manager were great. As ever we love the lower east side location and transport links to Uptown. Overall, however, I feel the standards of the hotel no longer reflect the high prices.
Stayed 10 nights in Sep 2024

10/10 Excellent

Taylor

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Roberto, Lake Balboa

Stayed 3 nights in Sep 2024

8/10 Good

MaryBeth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location, large room. Lots of young people going to the rooftop club on the weekend. Good value.
Stayed 3 nights in Oct 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super Dope
I was more than pleased with my stay at the Indigo. The room was clean and spacious. The king sized bed was soooo comfortable. Even though my room was directly across from the elevator, it remained fairly quiet. I was also a huge fan of the provided soaps and lotion (meant to get the name). Staff was friendly and attentive. And lastly the location is cool. You kinda get a little flavor of everything the city has to offer. The good and the eh, ya know, not necessarily the greatest, but it’s New York. Get over it.
Stayed 2 nights in Oct 2024

10/10 Excellent

Elana

Travelled with family
Liked: Amenities
Great location and ambiance
Stayed 2 nights in Oct 2024

10/10 Excellent

Richard

Stayed 2 nights in Sep 2024

2/10 Terrible

Chanty

Business traveller, Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
expedia is a scam and will take your money and act like they don't know anything about it first off. second the hotel was dirty and i had to switch rooms because of hair and bugs. also my tv didn't work and balcony door was glued shut until 30 minutes left of my reservation
Stayed 1 night in Sep 2024

10/10 Excellent

shanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great boutique hotel in lower East Side. Service was great and the room was a good size for NY!
Stayed 3 nights in Sep 2024

10/10 Excellent

Kristen

Stayed 3 nights in Sep 2024