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Sheraton Tribeca New York Hotel

4.0 star property
4-star hotel near New York University

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Photo gallery for Sheraton Tribeca New York Hotel

View from room
Lobby lounge
Property amenity
Lobby lounge
Down comforters, pillowtop beds, in-room safe, desk

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • Pet-friendly

Explore the area

Map
370 Canal Street, New York, NY, 10013
  • New York University
    ‪10 min walk‬
  • One World Trade Center
    ‪16 min walk‬
  • Brooklyn Bridge
    ‪4 min drive‬
  • New York, NY (LGA-LaGuardia)
    ‪37 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed

Down comforters, pillowtop beds, in-room safe, desk

Deluxe Room, 1 King Bed

  • 37 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Double Beds, Patio

Room, 2 Double Beds, Patio

Room, 2 Double Beds, Patio

  • 27 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Presidential Suite, 1 Bedroom

Presidential Suite, 1 Bedroom

Presidential Suite, 1 Bedroom

  • 91 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Suite, 1 Bedroom

  • 41 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Club Room, 2 Double Beds

Down comforters, pillowtop beds, in-room safe, desk

Club Room, 2 Double Beds

  • 27 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Club Room, 1 King Bed

Down comforters, pillowtop beds, in-room safe, desk

Club Room, 1 King Bed

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Patio

Room, 1 King Bed, Patio

Room, 1 King Bed, Patio

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Lounge

Deluxe Room, 1 King Bed

  • 37 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed

Down comforters, pillowtop beds, in-room safe, desk

Room, 1 King Bed

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, City View

Down comforters, pillowtop beds, in-room safe, desk

Room, 1 King Bed, City View

  • City view
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds

Room, 2 Double Beds

Room, 2 Double Beds

  • 27 sq m
  • Sleeps 4
  • 2 Double Beds

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About the area

New York

Heart of New York.A stay at this Manhattan hotel places you within half a mile (1 km) of New York University and 2 miles (3 km) of One World Trade Center. 5th Avenue and Wall Street are also within 2 miles (3 km).

What's nearby

  • New York University - 10 min walk - 0.9 km
  • One World Trade Center - 16 min walk - 1.4 km
  • National September 11 Memorial & Museum - 19 min walk - 1.6 km
  • Wall Street - 3 min drive - 1.8 km
  • Brooklyn Bridge - 4 min drive - 2.3 km

Getting around

  • Canal St. Station (W. Broadway) - 2 min walk
  • New York Christopher St. Station - 19 min walk
  • LaGuardia Airport (LGA) - 37 min drive

Restaurants

  • ‪Nancy Whiskey Pub - ‬2 min walk
  • ‪Pepolino - ‬1 min walk
  • ‪The Club Room - ‬2 min walk
  • ‪Starbucks - ‬3 min walk
  • ‪Poke Bowl - ‬1 min walk

About this property

Sheraton Tribeca New York Hotel

4-star hotel near New York University
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A 24-hour business center and 2 meeting rooms are available.

WiFi is free in public spaces. Event space at this hotel measures 880 square feet (82 square meters) and includes conference space. A 24-hour fitness center, a terrace, and a vending machine are also featured at the business-friendly Sheraton Tribeca New York Hotel.

This 4-star New York hotel is smoke free.

  • 1 building
  • 369 guestrooms or units
  • 22 levels
  • 880 sq ft of conference space
  • 82 sq m of conference space
  • Built in 2010
  • Deli
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Sheraton Tribeca New York Hotel offers 369 accommodations with laptop-compatible safes and complimentary bottled water. Pillowtop beds feature down comforters. A pillow menu is available. 32-inch flat-screen televisions come with premium cable channels. Bathrooms include bathtubs or showers, designer toiletries, complimentary toiletries, and hair dryers.

This New York hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Refrigerators, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Languages

Chinese (Mandarin), English, French, Indonesian, Spanish

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Suite, 1 Bedroom

Hilton Garden Inn New York/Tribeca

  • Pet-friendly
  • Free WiFi
  • Restaurant
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includes taxes & fees
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Property amenities

Family friendly

  • Refrigerator on request
  • Snack bar/deli

Internet

  • Available in all rooms: WiFi (USD 9.95 per night)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (USD 65 per day)

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 10:00 AM for a fee: USD 10 to 30 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual fire alarm
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Refrigerator on request

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per pet, per day
  • Only dogs are allowed
  • Maximum 2 (weight limit: 25 lbs per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 200 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 10 to 30 per person
  • Fee for in-room wireless internet: USD 9.95 per night (rates may vary)
  • Nearby parking fee: USD 65 per day
  • Pet fee: USD 25 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a smoke detector, a security system, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Union Pay. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a smoke detector, a security system, and window guards in each accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Sheraton Hotel New York Tribeca
Sheraton New York Tribeca
Sheraton Tribeca New York
Sheraton Tribeca New York Hotel
Sheraton Tribeca Hotel
Sheraton Tribeca
Sheraton Tribeca New York
Sheraton Tribeca New York Hotel Hotel
Sheraton Tribeca New York Hotel New York
Sheraton Tribeca New York Hotel Hotel New York

Sheraton Tribeca New York Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 898 out of 1569 reviews
Rating 8 - Good. 406 out of 1569 reviews
Rating 6 - Okay. 141 out of 1569 reviews
Rating 4 - Poor. 60 out of 1569 reviews
Rating 2 - Terrible. 64 out of 1569 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Ella

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good
Stayed 3 nights in Feb 2025

10/10 Excellent

Passhun

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed my stay directly on Canal Street. Super close to train. Room are a great size!
Stayed 1 night in Feb 2025

8/10 Good

Riley

Liked: Cleanliness
Nice location.
Stayed 4 nights in Oct 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic stay
Amazing value for such a good location. The club room was fantastic too for grabbing snacks, water and coffee whenever we needed to top up. Everyone was really helpful and friendly, would highly recommend and would stay again.
Stayed 5 nights in Dec 2024

8/10 Good

Hanan

Travelled with family
Liked: Cleanliness, staff & service
Room was very small and in a corner but the facility overall was nice
Stayed 2 nights in Sep 2024

10/10 Excellent

William

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
WONDEFUL PROPERTY
Stayed 2 nights in Jan 2025

8/10 Good

James

Liked: Cleanliness, staff & service
Stayed 3 nights in Jan 2025

10/10 Excellent

Leslie Sue

Travelled with family
Liked: Cleanliness, staff & service, amenities
Great dining and everyday shops. Facility is showing its age and the elevator broke down causing long wait lines. Staff was very good and very responsive. Rooms were clean except not carpets not vacuumed daily and kept running out of tissues. Bathrooms need more counter space and hooks for hanging.
Stayed 7 nights in Jan 2025

4/10 Poor

Verified traveller

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Watch out for random charges after you leave
Watch for random charges. They will charge you for things you didn’t use.
Stayed 2 nights in Jan 2025

8/10 Good

Rodney

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect checking
Clean quite fast checkin
Stayed 1 night in Dec 2024

10/10 Excellent

Yesenia

Liked: Cleanliness, amenities, property conditions & facilities
The staff was exceptional!
Stayed 3 nights in Jan 2025

10/10 Excellent

hassan

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was beyond my expectations! The staff is super friendly and very accommodating for everything Very conveniently located near the subway stations. Would def consider staying here again.
Stayed 2 nights in Jan 2025

10/10 Excellent

Mateo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
This is a very well-kept hotel with and exceptionally friendly, competent, and helpful staff. I was very satisfied with my stay in every way.
Stayed 3 nights in Jan 2025

8/10 Good

ian

Travelled with family, Travelled with partner
Liked: Cleanliness, property conditions & facilities
Beds were comfortable
Stayed 5 nights in Jan 2025

10/10 Excellent

Dania

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There is a very convenient store next to the hotel open 24 hrs with food, drinks, medicine, etc. The terrace on the 21st floor is a plus for a very nice view of the city.
Stayed 2 nights in Jan 2025

10/10 Excellent

John

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location near Soho. Good size room!
Stayed 1 night in Jan 2025

6/10 Okay

Verified traveller

Travelled with family
Liked: Room comfort
So so stay if you don’t spend time in room
First hotel room assigned stunk horribly like someone was cooking curry. Went back downstairs and was given another room which ended up being an accessible one so not ideal as there was too much wasted space and the shower situation was awful. Also it was an adjoining room so we could hear the neighbours through the paper thin walls and doors. No one likes to be woken up at 6am by clearly jet lagged European visitors. Restaurant charges 20% tip automatically and service is slow and they make mistakes. Then they want another tip on top of that 20%! Ok stay as it’s a great soho location but not sure I’d stay here again!
Stayed 4 nights in Jan 2025

4/10 Poor

Marcial Antonio Smester

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness
Disliked: Staff & service
Liked that it was close to SoHo and exclusive it’s exclusive surroundings nearby, but immediate area next to hotel was very dirty, and had the appearance of being unsafe….. Had an uncomfortable situation with the hotel staff the night of the check in, but the rest of the days it was decent….
Stayed 3 nights in Jan 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Dec 2024

10/10 Excellent

Rebecca

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’ve stayed at this hotel several times now but this time I have to leave a review to say that Yoira was the BEST! No staff member has been so eager to connect & go above and beyond for us. It was my sisters birthday on her day off and she said she was making sure the staff did something special for us (they didn’t) but we still left feeling like queens & bff’s with her <3
Stayed 4 nights in Dec 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Marta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic stay!
Stayed 3 nights in Oct 2024

10/10 Excellent

Mary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the neighborhood area.
Stayed 4 nights in Dec 2024

10/10 Excellent

Hsiao-Fan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk service persons are really friendly. We was there before check-in time. They are nice to find an available room for us to check in early.
Stayed 2 nights in Oct 2024