See all properties

WestHouse New York

5.0 star property
5-star luxury hotel near Broadway

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for WestHouse New York

Deluxe Suite, 1 Bedroom
Terrace/patio
Exterior
Deluxe Room, 2 Queen Beds
Property entrance

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
  • Breakfast included
  • Parking available
  • Pet-friendly
  • Gym
  • Air conditioning

Explore the area

Map
201 West 55th Street, New York, NY, 10019
  • Carnegie Hall
    2 min walk
  • Broadway
    2 min walk
  • Central Park
    6 min walk
  • New York, NY (LGA-LaGuardia)
    31 min drive

Room options

View all photos for Luxury Room, 1 King Bed

Premium bedding, in-room safe, desk, blackout drapes

Luxury Room, 1 King Bed

  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds

Deluxe Room, 2 Queen Beds

Deluxe Room, 2 Queen Beds

  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Accessible

Deluxe Room, 1 King Bed, Accessible

Deluxe Room, 1 King Bed, Accessible

  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Room, 1 Queen Bed

Premium bedding, in-room safe, desk, blackout drapes

Luxury Room, 1 Queen Bed

  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe King

Premium bedding, in-room safe, desk, blackout drapes

Deluxe King

  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite, 1 Bedroom

Deluxe Suite, 1 Bedroom

Deluxe Suite, 1 Bedroom

  • 52 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Luxury Room, 1 Queen Bed, Accessible

Luxury Room, 1 Queen Bed, Accessible

Luxury Room, 1 Queen Bed, Accessible

  • Sleeps 2
  • 1 Queen Bed

Similar properties

Front of property - evening/night

The Knickerbocker Hotel

Pet-friendly
Free WiFi
Restaurant
Air conditioning
4.5 out of 5, Wonderful, (1335)
The price is CA $1,996
per night
CA $2,367 total
includes taxes & fees
11 Dec - 12 Dec
The Knickerbocker Hotel

About the area

New York

City center stay.A stay at this Manhattan hotel places you steps from Carnegie Hall and a 5-minute walk from Broadway. Central Park and 5th Avenue are also within half a mile (1 km).

What's nearby

  • Broadway - 2 min walk - 0.2 km
  • 5th Avenue - 8 min walk - 0.7 km
  • Radio City Music Hall - 8 min walk - 0.7 km
  • Times Square - 8 min walk - 0.7 km
  • Rockefeller Center - 12 min walk - 1.1 km

Getting around

  • 57 St. - 7 Av Station - 1 min walk
  • New York W 32nd St. Station - 4 min drive
  • LaGuardia Airport (LGA) - 31 min drive

Restaurants

  • ‪Shake Shack - ‬2 min walk
  • ‪Famous Original Ray's Pizza - ‬2 min walk
  • ‪Premier Deli - ‬1 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪Trattoria Dell'Arte - ‬2 min walk

About this property

WestHouse New York

5-star luxury hotel near Broadway
There's a coffee shop/cafe on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served daily.

Business amenities include a 24-hour business center, a meeting room, and limo/town car service. A 24-hour health club, a rooftop terrace, and a library are also featured at the luxury WestHouse New York. Parking is available for a fee.

This 5-star New York hotel is smoke free.

  • 1 building
  • 172 guestrooms or units
  • 7 levels
  • Buffet breakfast (free)
  • Deli
  • Terrace on the roof
  • Business center (24 hours)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Library
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
  • Bar or lounge
  • 1 conference room
WestHouse New York offers 172 accommodations with safes and complimentary newspapers. Beds feature premium bedding. 46-inch LCD televisions come with premium digital channels. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Awards and affiliations

The property is a member of the Small Luxury Hotels of the World.

Languages

Chinese (Mandarin), English, Filipino, German, Hindi, Portuguese, Russian, Spanish

Property amenities

Family friendly

  • Free cribs/infant beds
  • Laundry facilities
  • Refrigerator
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi

Parking and transportation

  • Self parking on site (USD 45 per night)
  • Limo/town car service

Food and drink

  • Free buffet breakfast available daily 7:30 AM–10:30 AM
  • 1 coffee shop/cafe
  • 1 bar
  • Coffee/tea in common area(s)

Things to do

  • 24-hour fitness center
  • Bicycle rentals

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 46-inch LCD TV
  • Digital channels
  • Premium channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels

Food and drink

  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Free newspapers
  • Iron/ironing board
  • Phone
  • Safe
  • Slippers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Guests should notify this property in advance of their anticipated arrival time.

Access methods

Staffed front desk

Pets

  • Pets: USD 150 per pet, per stay
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 55 per person, per night
The resort fee includes:
  • Additional inclusions
  • Business center/computer access
  • Faxes
  • Fitness center access
  • In-room safe
  • Phone calls

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: USD 45 per night
  • Pet fee: USD 150 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, JCB International, and cash.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

WestHouse
WestHouse Hotel
WestHouse Hotel New York
WestHouse New York
WestHouse New York Hotel
WestHouse New York Hotel
WestHouse New York New York
WestHouse New York Hotel New York

WestHouse New York Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 547 out of 1037 reviews" "
Rating 8 - Good. 258 out of 1037 reviews" "
Rating 6 - Okay. 115 out of 1037 reviews" "
Rating 4 - Poor. 62 out of 1037 reviews" "
Rating 2 - Terrible. 55 out of 1037 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Fun
Stayed 3 nights in Aug 2024

8/10 Good

Ginnie

Business traveller
Liked: Cleanliness, staff & service
The staff were fantastic but this is not a 5 star property. At best, due to the old features (entry sign, doors with paint peeling, room with paint peeling, fixtures with residue) it’s a 3.5 star. The breakfast was worse than what you’d get at Hilton. Definitely better options in midtown for the similar price point. Don’t believe the high ratings and 5 star status. If you travel and usually enjoy nicer hotels, this won’t be a good fit.
Stayed 3 nights in Aug 2024

8/10 Good

Nikkina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

2/10 Terrible

Bostjan, Novi

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
This is a scam. It is actually a Central park hotel that has a lobby and everything. This is a spin-off on the south side, with side entrance. Our room was old and NOT renovated as advertised! Beds are Full, not Queen - this is why we picked this hotel! For the same rate I would get the room on top of Times Square in premium brand hotel! The only good thing was staff and breakfast; employees. Management and who ever is in charge is a crook!
Stayed 3 nights in Aug 2024

10/10 Excellent

Jean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A place that we find happiness
Stayed 4 nights in Aug 2024

10/10 Excellent

Kenneth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Staff was excellent. They answer all my questions and were very professional
Stayed 3 nights in Aug 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service
Stayed 1 night in Aug 2024

2/10 Terrible

christopher

Business traveller
Disliked: Cleanliness, property conditions & facilities
Filthy shower
Hotel was an ok value, but I am giving a terrible rating due to the hair, eyelash, and mold in the shower.
Mold in shower
Eyelash
Hair in shower
Stayed 3 nights in Aug 2024

4/10 Poor

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Good stay but very dubious operating practices
The hotel itself is fine, nothing special. Central location is probably the most redeeming feature. Very dubious and deceiving operating practice however. They will add a hefty smoking charge to your final bill. No one told me about this on check out. I only found out days later when a charge appeared on my credit card statement. I am a non-smoker. I did not smoke. Apparently I still triggered some mysterious smoke alarm during my stay. I contested this and after several calls and emails, they finally reversed the charges. Clearly a load of BS. Never coming back here. Pretty predatory, conniving and frankly shameless behaviour, probably to squeeze money out of unwary guests after they have left.
Stayed 2 nights in Jul 2024

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

8/10 Good

Efrain

Stayed 3 nights in Aug 2024

10/10 Excellent

Francois

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Nice service ... people smiling all the time and very helpful... very slow elevator
Stayed 2 nights in Aug 2024

10/10 Excellent

Heaven

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was wonderful! The staff went above and beyond to ensure that we had a comfortable stay and we really enjoyed the daily happy hour. The breakfast was also very good and the long hours were great.
Stayed 3 nights in Jul 2024

10/10 Excellent

David

Stayed 2 nights in Jul 2024

10/10 Excellent

Joe, Jackson

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the staff
Stayed 3 nights in Jul 2024

10/10 Excellent

Viviana, Bronx

Stayed 5 nights in Jul 2024

10/10 Excellent

Karen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay. <3
I was there with my daughter for 3.5 days and our stay was amazing! Everything was handled well. When we asked for something it was delivered. Complimentary bottled water and the included breakfast/later day meal was amazing. Clean and safe. Subway stop is just outside of the hotel and Central Park is just a few blocks away. I am so glad we chose this hotel and would definitely recommend to anyone traveling to NYC.
Stayed 4 nights in Mar 2024

10/10 Excellent

Brittany

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was absolutely amazing! The complimentary breakfast and happy hour was delicious. The staff was very attentive and friendly. The location was perfect walking distance from Times Square with so many options to choose from to eat drink and have a good time. I will definitely return to this hotel the next time I travel to Manhattan!
Stayed 2 nights in Jul 2024

8/10 Good

Alison, Kleinburg

Stayed 3 nights in Jul 2024

4/10 Poor

Nathan

Disliked: Staff & service
Stayed 3 nights in Jul 2024

2/10 Terrible

Natalie, Burlingame

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I was charged $50 per night more for resort fee. Highway robbery!!! The sink was cracked, the toilet was a splashing whenever it was flushed, the housekeeper tried to open the door by force, even though I had the sign that I should not be bothered.
Stayed 4 nights in Jun 2024

10/10 Excellent

Julio, Richmond

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location, walking distance to Central Park. Múltiple dining options (as expected) Hotel amenities were good (23rd floor terrace, gym) and staff very helpful and friendly
Stayed 3 nights in Jul 2024

10/10 Excellent

Angela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel, very friendly staff who really took care of you. Hotel is spotless and a fantastic location. We enjoyed the breakfast and the drinks and food on offer in the evening. I would definitely return to this hotel and would recommend to family and friends.
Stayed 4 nights in Jun 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outstanding experience
Excellent service. Great location. Wonderful breakfast and happy hour.
Stayed 4 nights in Jun 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beds are comfortable
Stayed 2 nights in Jun 2024