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The Ritz-Carlton Orlando, Grande Lakes

5.0 star property
Family-friendly 5-star hotel near Aquatica

Choose dates to view prices

Photo gallery for The Ritz-Carlton Orlando, Grande Lakes

Property amenity
Exterior
Presidential Suite, 1 King Bed, Pool View | Living room
2 bars/lounges, poolside bar
Outdoor pool, cabanas (surcharge), pool umbrellas

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Room service
  • Pet-friendly
  • Parking available

Explore the area

Map
4012 Central Florida Parkway, Orlando, FL, 32837
  • SeaWorld® Orlando
    ‪3 min drive‬
  • Discovery Cove
    ‪4 min drive‬
  • Aquatica
    ‪6 min drive‬
  • Orlando, FL (MCO-Orlando Intl.)
    ‪16 min drive‬

Room options

Executive Suite, 1 King Bed, Non Smoking, Lake View

  • Sleeps 3
  • 1 King Bed

Executive Suite, 1 King Bed, Non Smoking, Resort View

  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Non Smoking, Resort View

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Non Smoking, Lake View

  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Non Smoking, Pool View

  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed (Mobility/Hearing Accessible, Tub)

LCD TV, iPod dock

Executive Suite, 1 King Bed (Mobility/Hearing Accessible, Tub)

  • 86.0 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Resort View (Mobility Accessible, Tub)

Premium bedding, down comforters, minibar, in-room safe

Room, 1 King Bed, Resort View (Mobility Accessible, Tub)

  • Resort view
  • 42.9 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking, Resort View

Room, 2 Queen Beds, Non Smoking, Resort View

Room, 2 Queen Beds, Non Smoking, Resort View

  • Resort view
  • 45 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking (View)

Premium bedding, down comforters, minibar, in-room safe

Room, 2 Queen Beds, Non Smoking (View)

  • 45 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (Hearing Accessible)

Premium bedding, down comforters, minibar, in-room safe

Room, 2 Queen Beds (Hearing Accessible)

  • 44.6 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

Premium bedding, down comforters, minibar, in-room safe

Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

  • 43.0 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

Premium bedding, down comforters, minibar, in-room safe

Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

  • 43.0 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, 2 Queen Beds, Non Smoking (View)

Premium bedding, down comforters, minibar, in-room safe

Executive Suite, 2 Queen Beds, Non Smoking (View)

  • 89 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Hearing Accessible)

Premium bedding, down comforters, minibar, in-room safe

Room, 1 King Bed (Hearing Accessible)

  • 43.0 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Club Room, 2 Queen Beds, Non Smoking (View)

Premium bedding, down comforters, minibar, in-room safe

Club Room, 2 Queen Beds, Non Smoking (View)

  • 45 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Mobility Accessible, Tub)

Premium bedding, down comforters, minibar, in-room safe

Room, 1 King Bed (Mobility Accessible, Tub)

  • 43.0 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking, Lake View

Premium bedding, down comforters, minibar, in-room safe

Room, 2 Queen Beds, Non Smoking, Lake View

  • Lake view
  • 45 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Suite, 1 King Bed (Mobility Accessible, Roll-In Shower)

LCD TV, iPod dock

Executive Suite, 1 King Bed (Mobility Accessible, Roll-In Shower)

  • 86.0 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed (Hearing Accessible)

LCD TV, iPod dock

Executive Suite, 1 King Bed (Hearing Accessible)

  • 86.0 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 King Bed, Lake View

Premium bedding, down comforters, minibar, in-room safe

Club Room, 1 King Bed, Lake View

  • Lake view
  • 43 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Club Room, 1 King Bed, Non Smoking (View)

Premium bedding, down comforters, minibar, in-room safe

Club Room, 1 King Bed, Non Smoking (View)

  • Lake view
  • 43 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Club Room, 2 Queen Beds, Non Smoking, Lake View

Premium bedding, down comforters, minibar, in-room safe

Club Room, 2 Queen Beds, Non Smoking, Lake View

  • Lake view
  • 45 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Club Room, 2 Queen Beds, Non Smoking, Resort View

Premium bedding, down comforters, minibar, in-room safe

Club Room, 2 Queen Beds, Non Smoking, Resort View

  • Resort view
  • 45 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Presidential Suite, 1 King Bed, Pool View

Premium bedding, down comforters, minibar, in-room safe

Presidential Suite, 1 King Bed, Pool View

  • 223 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Royal Suite, 1 King Bed

Premium bedding, down comforters, minibar, in-room safe

Royal Suite, 1 King Bed

  • 246 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (View)

Premium bedding, down comforters, minibar, in-room safe

Room, 1 King Bed (View)

  • Lake view
  • 43 sq m
  • Sleeps 2
  • 1 King Bed

Presidential Suite, 1 King Bed, Non Smoking

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, Resort View

Premium bedding, down comforters, minibar, in-room safe

Room, 1 King Bed, Non Smoking, Resort View

  • 43 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, Lake View

Premium bedding, down comforters, minibar, in-room safe

Room, 1 King Bed, Non Smoking, Lake View

  • Lake view
  • 43 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed, Non Smoking (View)

Premium bedding, down comforters, minibar, in-room safe

Executive Suite, 1 King Bed, Non Smoking (View)

  • Lake view
  • 86 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 King Bed, Non Smoking, Resort View

Premium bedding, down comforters, minibar, in-room safe

Club Room, 1 King Bed, Non Smoking, Resort View

  • 43 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed, Non Smoking (View)

Premium bedding, down comforters, minibar, in-room safe

Executive Suite, 1 King Bed, Non Smoking (View)

  • Lake view
  • 86 sq m
  • Sleeps 3
  • 1 King Bed

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About the area

Orlando

In suburbs.Within 3 miles (5 km) of this Orlando hotel, you'll find Aquatica and The Ritz-Carlton Golf Club. Shingle Creek Golf Course and Shingle Creek Conference Centre are also within 3 miles (5 km).

What's nearby

  • SeaWorld® Orlando - 3 min drive - 3.2 km
  • Discovery Cove - 4 min drive - 3.4 km
  • Aquatica - 6 min drive - 4.5 km
  • Orange County Convention Center - 7 min drive - 5.9 km
  • Shingle Creek Golf Course - 7 min drive - 4.9 km

Getting around

  • Sand Lake Road Station - 11 min drive
  • Kissimmee Station - 18 min drive
  • Orlando Intl. Airport (MCO) - 16 min drive

Restaurants

  • ‪McDonald's - ‬3 min drive
  • ‪Rosen Shingle Creek Hotel and Resort Fitness Center - ‬7 min drive
  • ‪Zaxby's Chicken Fingers & Buffalo Wings - ‬12 min walk
  • ‪Wendy's - ‬3 min drive
  • ‪Buffalo Wild Wings - ‬4 min drive

About this property

The Ritz-Carlton Orlando, Grande Lakes

Family-friendly 5-star hotel near Aquatica
The Ritz-Carlton Orlando, Grande Lakes offers its guests a full-service spa, a golf course, and outdoor tennis courts. There are 7 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar.

A business center, meeting rooms, and limo/town car service are available. Event space at this hotel measures 47000 square feet (4366 square meters) and includes conference space. An outdoor pool, a health club, and a hot tub are also featured at the luxury The Ritz-Carlton Orlando, Grande Lakes. An airport shuttle (available 24 hours) is available for a fee. For a fee, parking is available. A complete renovation of The Ritz-Carlton Orlando, Grande Lakes was completed in July 2021.

This 5-star Orlando hotel is smoke free.

  • 1 building
  • 582 guestrooms or units
  • 15 levels
  • 7 dining venues
  • 2 bars or lounges
  • Meeting rooms
  • 47000 sq ft of conference space
  • 4366 sq m of conference space
  • Built in 2003
  • Deli
  • Kid's club (surcharge)
  • Supervised childcare (surcharge)
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Convenience store
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Beauty salon
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar by the pool
The Ritz-Carlton Orlando, Grande Lakes offers 582 air-conditioned accommodations with iPod docking stations and minibars. Rooms open to furnished balconies. Beds feature down comforters and premium bedding. LCD televisions come with premium cable channels. Bathrooms include separate bathtubs and showers, bathrobes, designer toiletries, and complimentary toiletries.

This Orlando hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks, desk chairs, and complimentary newspapers. Additionally, rooms include safes and complimentary bottled water. Hypo-allergenic bedding and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

The Ritz-Carlton Spa has 40 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including Ayurvedic. The spa is open daily.

Languages

English, Spanish

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Property amenities

Family friendly

  • Arcade/game room
  • Children's club (surcharge)
  • Grocery/convenience store
  • In-room crib
  • Laundry facilities
  • Lazy river
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Supervised activities for children (surcharge)

Internet

  • Available in all rooms: WiFi (USD 14.95 per day)

Parking and transportation

  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Limo/town car service
  • Valet parking on site (USD 54 per day; includes in/out privileges)
  • Wheelchair-accessible van parking available

Food and drink

  • 2 bars/lounges
  • 7 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 18-hole golf course
  • 3 outdoor tennis courts
  • Arcade/game room
  • Bicycle rentals
  • Children's club
  • Ecotours
  • Fitness classes
  • Full-service spa
  • Golf
  • Golf driving range
  • Health club
  • Hot tub
  • Lazy river
  • Outdoor pool
  • Playground
  • Racquetball/squash
  • Sauna
  • Shopping
  • Steam room
  • TV in common areas
  • Volleyball
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • iPod dock
  • LCD TV with premium cable channels

Bedroom

  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 250.00 per accommodation, per stay, plus a deposit of USD 150 per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 40 lbs per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 61.88 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless internet: USD 14.95 per day (rates may vary)
  • Airport shuttle fee: USD 65 per vehicle (one-way)
  • Valet parking fee: USD 54 per day (in/out privileges)
  • Pet deposit: USD 150 per stay
  • Pet fee: USD 250.00 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, debit cards, and cash.
    This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Ritz-Carlton Grande Lakes
Ritz-Carlton Grande Lakes Hotel
Ritz-Carlton Grande Lakes Hotel Orlando
Ritz-Carlton Orlando Grande Lakes
Ritz-Carlton Orlando Grande Lakes Hotel
Ritz-Carlton Orlando Grande Lakes Hotel Orlando
Ritz Orlando
Ritz-Carlton Orlando Grande Lakes Resort
Ritz-Carlton Grande Lakes Resort
Ritz Orlando
The Ritz Carlton Orlando Grande Lakes
RitzCarlton Orlando Gran s Or

The Ritz-Carlton Orlando, Grande Lakes Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 764 out of 1001 reviews
Rating 8 - Good. 134 out of 1001 reviews
Rating 6 - Okay. 57 out of 1001 reviews
Rating 4 - Poor. 26 out of 1001 reviews
Rating 2 - Terrible. 20 out of 1001 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.4/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

8/10 Good

Rosemarie

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Streaming Prime Video didn’t work and we couldn’t cast to the TV. Do better.
Stayed 1 night in Mar 2025

2/10 Terrible

Kanwarpaul

Disliked: Staff & service, property conditions & facilities
WiFi did not work during the whole stay. For Ritz least that is expected
Stayed 4 nights in Jan 2025

10/10 Excellent

jordan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Dec 2024

8/10 Good

Anselmo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

6/10 Okay

Hannaneh

Travelled with family
Liked: Property conditions & facilities
Disliked: Room comfort
Stayed 2 nights in Dec 2024

6/10 Okay

ebrahim

Travelled with family
Liked: Cleanliness
Will I was always thought wow the name ritz Carlton it’s the best hotel ever but I stayed at there Orlando location it was really average not what I thought sometimes the name will fool you I’m not saying the hotel was bad but for ritz was really average no big deal really.
Stayed 3 nights in Dec 2024

10/10 Excellent

Luis

Stayed 4 nights in Nov 2024

10/10 Excellent

James

Stayed 12 nights in Oct 2024

10/10 Excellent

Stacey

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I wish I could give more stars. Worth every penny for service and ambience. Lovely room, grounds, service, meals, people, everything!
Stayed 2 nights in Nov 2024

8/10 Good

Fernando, Orlando, FL

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Nov 2024

10/10 Excellent

kevin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An outstanding place
Stayed 3 nights in Oct 2024

10/10 Excellent

Lawrence

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and fab pool. Food and drinks very pricey so be aware of this before you book.
Stayed 9 nights in Oct 2024

4/10 Poor

Tory

Stayed 3 nights in Oct 2024

10/10 Excellent

carlton

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Ariana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Oct 2024

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We went and stayed for one evening to celebrate our anniversary after the hurricane. There are no words to describe how well we were treated. we will go and stay there again!
Stayed 1 night in Oct 2024

10/10 Excellent

Stepphina

Stayed 2 nights in Sep 2024

10/10 Excellent

George

Liked: Amenities
All excellently done
Stayed 1 night in Sep 2024

8/10 Good

Amy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is always kind and helpful. Always willing to go the extra for an amazing stay.
Stayed 2 nights in Sep 2024

10/10 Excellent

JUAN, Doral

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience. Immaculate clean, great food, superb customer service
Stayed 1 night in Sep 2024

10/10 Excellent

Katy

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful
Stayed 1 night in Sep 2024

4/10 Poor

Misha

Stayed 5 nights in Aug 2024

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Edisha, Nassau

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved every minute of our time there.
Stayed 3 nights in Jul 2023

10/10 Excellent

Brenda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel
Stayed 2 nights in Sep 2024