Embassy Suites by Hilton Palm Desert

3.5 star property
3.5-star hotel perfect for exploring Palm Desert

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Embassy Suites by Hilton Palm Desert

Outdoor pool, pool umbrellas
Reception
1 bedroom, premium bedding, in-room safe, desk
Bar (on property)
Exterior

Reviews

6.6 out of 10

Popular amenities

  • 24/7 front desk
  • Housekeeping

Explore the area

Map
74700 Highway 111, Palm Desert, CA, 92260
  • El Paseo Shopping District
    16 min walk
  • Vintage Club
    18 min walk
  • The Gardens on El Paseo
    2 min drive
  • Bermuda Dunes, CA (UDD)
    12 min drive

Room options

King Suite Non Smoking

  • 51 sq m
  • Sleeps 4
  • 1 King Bed

Executive Suite, 1 King Bed (2 Room SQ FT 645)

  • 60 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 1 Bedroom, Accessible, Non Smoking (1 king bed w/ roll in shower)

  • 51 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 2 Queen Beds, Non Smoking (550 SQ FT)

  • 51 sq m
  • Sleeps 6
  • 2 Queen Beds

Room, 1 Bedroom, Accessible, Non Smoking (1 King bed w/ tub)

  • 51 sq m
  • Sleeps 4
  • 1 King Bed

Executive Suite, 2 Queen Beds, Non Smoking (645 SQ FT)

  • 60 sq m
  • Sleeps 6
  • 2 Queen Beds

Room, 1 King Bed, Non Smoking

  • Sleeps 3
  • 1 King Bed

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About the area

Palm Desert

City center stay.Stay at this Palm Desert hotel and you'll be within half a mile (1 km) of San Jacinto Mountains and 2 miles (3 km) of El Paseo Shopping District. The Gardens on El Paseo and Palm Desert Visitor Center are also within 2 miles (3 km).

What's nearby

  • El Paseo Shopping District - 16 min walk
  • McCallum Theatre - 4 min drive
  • Palm Desert Country Club - 4 min drive
  • Living Desert Zoo and Gardens - 5 min drive
  • Desert Willow Golf Resort - 6 min drive

Getting around

  • Palm Springs Station - 24 min drive
  • Palm Springs Intl. Airport (PSP) - 29 min drive

Restaurants

  • ‪Starbucks - ‬5 min walk
  • ‪Del Taco - ‬3 min walk
  • ‪Tommy Bahama Restaurant, Bar & Store - ‬3 min drive
  • ‪Eureka - ‬8 min walk
  • ‪Keedy's Fountain & Grill - ‬2 min drive

About this property

Embassy Suites by Hilton Palm Desert

3.5-star hotel perfect for exploring Palm Desert
As a guest of Embassy Suites by Hilton Palm Desert, you'll find an outdoor pool, outdoor tennis courts, a spa tub, and a fitness center. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. Public spaces have WiFi for a fee.

Business amenities include a 24-hour business center and meeting rooms. Event space at this hotel measures 9752 square feet (906 square meters) and includes conference space. A terrace, multilingual staff, and a garden are also featured at the business-friendly Embassy Suites by Hilton Palm Desert. Parking is available for a fee.

This 3.5-star Palm Desert hotel is smoke free.

  • 198 guestrooms or units
  • 3 levels
  • Meeting rooms
  • 9752 sq ft of conference space
  • 906 sq m of conference space
  • Built in 1984
  • Full breakfast (free)
  • Manager's reception (free)
  • Umbrellas for the pool
  • Business center (24 hours)
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
Embassy Suites by Hilton Palm Desert offers 198 accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. Beds feature premium bedding. 32-inch flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Languages

English, Spanish

Property amenities

Family friendly

  • Free cribs/infant beds
  • Laundry facilities
  • Microwave
  • Outdoor pool
  • Refrigerator
  • Separate living room

Internet

  • Available in all rooms: WiFi (USD 9.95 per night), Wired Internet (surcharge)
  • Available in some public areas: WiFi (USD 9.95 per night)

Parking and transportation

  • Self parking on site (USD 15 per night; includes in/out privileges)

Food and drink

  • Free full breakfast available daily 7:00 AM–9:00 AM
  • 1 bar
  • Free daily reception
  • Room service available

Things to do

  • 6 outdoor tennis courts
  • Fitness center
  • Outdoor pool
  • Spa tub
  • Tennis

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Ceiling hoist
  • Elevator
  • Elevator door width (inches): 36
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 30
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 32-inch flat-screen TV
  • Cable channels
  • Premium channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cribs/infant beds
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Desk
  • Free local calls
  • Free newspapers (weekdays)
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 2 AM
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless internet: USD 9.95 per night (rates may vary)
  • Fee for in-room wired internet: USD 9.95 (rates may vary)
  • Fee for wireless internet in public areas: USD 9.95 per night (rates may vary)
  • Self parking fee: USD 15 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards, and cash. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

We should mention

  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Embassy Suites Hotel Palm Desert
Embassy Suites Palm Desert
Palm Desert Embassy Suites Hotel
Embassy Suites Hotel Palm Desert Palm Desert
Palm Desert Embassy Suites
Embassy Suites Hotel Palm Desert
Embassy Suites by Hilton Palm Desert Hotel
Embassy Suites by Hilton Palm Desert Palm Desert
Embassy Suites by Hilton Palm Desert Hotel Palm Desert

Embassy Suites by Hilton Palm Desert Reviews

Reviews

6.6
Rating 10 - Excellent. 368 out of 1283 reviews" "
Rating 8 - Good. 253 out of 1283 reviews" "
Rating 6 - Okay. 260 out of 1283 reviews" "
Rating 4 - Poor. 197 out of 1283 reviews" "
Rating 2 - Terrible. 205 out of 1283 reviews" "

6.8/10

Cleanliness

7.6/10

Staff & service

7.0/10

Amenities

6.0/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

2/10 Terrible

Izaiah

Travelled with family and small children
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Staff a nice but room was dirty , old food on floor, sofa bed sheets had stains , one towel in bath room, room was booked for 3 adults 2 children, pool area no towel available, restocking seem to be an issue.
Stayed 1 night in Sep 2024

10/10 Excellent

jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

8/10 Good

James

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Just an overnight stay. But comfortable.
Stayed 1 night in Sep 2024

4/10 Poor

Leila

Travelled with family, Business traveller
Disliked: Property conditions & facilities
The rooms need renovation. Dirty carpet. Dirty walls.
Stayed 1 night in Sep 2024

10/10 Excellent

Ciarra

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone had a great time.
Stayed 3 nights in Aug 2024

8/10 Good

Catherine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, huge rooms with great facilities. Quite quiet around the hotel, although there was a shopping centre approx 2 miles away. You can even get a local bus there for 50 cents. The hotel parking was a hassle was you had to book it online via a third party parking company and not directly with the hotel when you arrived, which didn't make sense and was annoying.
Stayed 2 nights in Sep 2024

4/10 Poor

Susan

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The suite we stayed in was very run down and dirty. Walls needed to be cleaned. Mattress had large stain on side. Light switches did not work. There is a bathroom sink next to the bed. The suite had a musty smell that might be because the shower curtain was too small for the shower and the bar was uneven so the curtain fell to the middle preventing it from blocking shower spray. We were in a suite that could sleep up to six people but received three bath towels, one washcloth, and a floor mat towel. There was no hand soap for us to use at either sink. Location requires a $10 per day parking fee but the lot is not secured nor does it have any security patrols. Plenty of parking available as not many people stayed at this location. You pay on an app. We didn't pay. We didn't get any tickets. The breakfast on the first day was good with a wonderful omelet however, the bananas that were provided were brown and unappetizing. The second day, the omelet was very sad looking but the bananas were better. No paper plates or to go containers provided for people who preferred to eat in their suite. The evening reception food offering was very sad. Chips and salsa and carrot and celery sticks that looked past their expiration date. Overall, a very disappointing location. Stay elsewhere until they invest in a remodel.
Weird sink placement
Mattress stained
Stayed 1 night in Sep 2024

6/10 Okay

Lysa

Business traveller
Liked: Staff & service
We actually checked out early, rooms were extra outdated and not inviting, dirt work around an extremely uninviting and awful pool area, no water bottles in the room, more of a motel than an Embassy Suite. Beds were comfortable, staff at the counter were kind. An extra $10. a night to park and you have to copy an outdoor code cover with your license plate in the heat which didn't work! If you're going ti charge for parking - include it in the charge!! Don't make your customers go through hoops when its 112 out and make us register on plaques outside with credit cards! No brainer people!
Stayed 1 night in Sep 2024

8/10 Good

Ethel

Liked: Cleanliness, staff & service, amenities
Air conditioning cut off and come on all night, when air conditioning cut off it was so loud I taught someone was breaking inside my room, this happen all night, I did not even get a good night rest. Very disappointed
Stayed 1 night in Sep 2024

2/10 Terrible

Eddie

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
First they couldn’t find my reservation and they kept pushing me to make a new reservation without trying to help me until I had to provide them with further proof of my reservation that I had to go above beyond on my end. Then when using the shower I the bathtub wasn’t draining so maintenance came to my room at 11pm at night and couldn’t fix it. So i had to switch rooms at midnight with my kids and wife very inconvenient and the new room was dirty we found a razor on the floor and paper on the floor it wasn’t vacuumed there was no bedding for the pull out bed. The lights in the restroom are very dimmed and the couches are very old and dusty. This place was not worth the $120 I paid and no where the $149 they wanted to charge me for the new reservation.
Stayed 1 night in Sep 2024

8/10 Good

gloria

Business traveller
Liked: Cleanliness, amenities
Visit location about 2 year! Always find it very convenient and love the full breakfast. Staff is always nice and efficient, will return!
Stayed 2 nights in Sep 2024

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

2/10 Terrible

Jennifer

Stayed 2 nights in Aug 2024

10/10 Excellent

Gerardo

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excelente place to stay i will recommend Very good breakfast love it 😍
Stayed 2 nights in Sep 2024

2/10 Terrible

Daniela

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Gave my five year old a non smoking room that stunk of cigarettes amd who know what else. Pool closed despise calling twice before booking. Plates at the restaurant dirty.
Stayed 2 nights in Sep 2024

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

6/10 Okay

Kenny, Torrance

Travelled with family
Room was not ready, wait for a while, staff didn't check what room type customer request, we got wrong room, visit again checking desk, inconvenient, little bit annoying, not recommended
Stayed 1 night in Sep 2024

4/10 Poor

Cynthia

Disliked: Cleanliness, staff & service, property conditions & facilities
No one is attending us to provide us new towels. The swimmming pool is dirty and with green color.
Stayed 3 nights in Aug 2024

10/10 Excellent

Gohar

Liked: Cleanliness
Everything was good
Stayed 2 nights in Sep 2024

8/10 Good

hector

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
couple of lights did not work
Stayed 2 nights in Sep 2024

6/10 Okay

Maylene

Travelled with family
Disliked: Property conditions & facilities
Bar employee and breakfast buffett staff are attentive and excellent customer service. Executive suite definitely need an upgrade. Sofa bed you can feel the spring from the cushion. They didn't provide extra bedsheet for sofa bed inside the closet, which they usually do. . Called the frontdesk and requested for an extra bed sheet but they never showed up
Stayed 1 night in Sep 2024

4/10 Poor

Eduardo

Travelled with family, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The temperature was over 100 degrees and the ac in the room was broken, carpet was nasty dirty big brown stains. Asked for a change of room only to get another dirty room with no shower curtain. Overall bad service and dirty rooms.
Stayed 1 night in Sep 2024

8/10 Good

Melanie

Liked: Cleanliness
Disliked: Property conditions & facilities
We were able to check in early, and walked into a nice, cool room. BUT...the shower does not work ( handle broken?), there is no hot water at bathroom sink, only hot water at other sink.
Stayed 1 night in Sep 2024

6/10 Okay

Sandra

The place is really run down pools were dirty
Stayed 2 nights in Aug 2024