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Charlevoix Inn & Suites SureStay Collection by Best Western

2.0 star property
Enjoy free breakfast at this golf Charlevoix hotel

Choose dates to view prices

your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Charlevoix Inn & Suites SureStay Collection by Best Western

Beach nearby
Exterior
Property amenity
Lobby
Suite, 1 King Bed with Sofa bed, Non Smoking, Patio (with Sofabed)

Reviews

8.0 out of 10

Very good

Popular amenities

  • Hot tub
  • Pool
  • Laundry
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
800 Petoskey Ave, Charlevoix, MI, 49720
  • Lake Charlevoix
    5 min walk
  • Artform Fabricating
    7 min walk
  • Esperance
    2 min walk
  • Pellston, MI (PLN-Pellston Regional)
    43 min drive

Room options

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (1st Floor;Pet Friendly)

Pillowtop beds, iron/ironing board, free cribs/infant beds

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (1st Floor;Pet Friendly)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

Pillowtop beds, iron/ironing board, free cribs/infant beds

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Pillowtop beds, iron/ironing board, free cribs/infant beds

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking, Patio (with Sofabed)

Suite, 1 King Bed with Sofa bed, Non Smoking, Patio (with Sofabed)

Suite, 1 King Bed with Sofa bed, Non Smoking, Patio (with Sofabed)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Queen Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Pillowtop beds, iron/ironing board, free cribs/infant beds

Suite, 1 Queen Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Pillowtop beds, iron/ironing board, free cribs/infant beds

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Accessible, Non Smoking (Walk-in Shower)

Pillowtop beds, iron/ironing board, free cribs/infant beds

Standard Room, 1 Queen Bed, Accessible, Non Smoking (Walk-in Shower)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly)

Pillowtop beds, iron/ironing board, free cribs/infant beds

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Accessible, Non Smoking

Pillowtop beds, iron/ironing board, free cribs/infant beds

Standard Room, 1 Queen Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Pillowtop beds, iron/ironing board, free cribs/infant beds

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 Queen Bed

Similar properties

Exterior

AmericInn by Wyndham Charlevoix

Breakfast included
Pet-friendly
Parking included
Free WiFi
4.1 out of 5, Very good, (768)
The price is CA $104
per night
CA $115 total
includes taxes & fees
14 Jan - 15 Jan
AmericInn by Wyndham Charlevoix

About the area

Charlevoix

Near the airport.Your stay at this Charlevoix hotel places you within a 10-minute walk of Lake Charlevoix and Artform Fabricating. Mt. McSauba Recreation Area and Lake Chalevoix Depot Beach are also within 2 miles (3 km).

What's nearby

  • Lake Chalevoix Depot Beach - 16 min walk
  • Charlevoix Beach - 2 min drive
  • Beaver Island Boat Company Ferry Terminal - 2 min drive
  • Mushroom House - 3 min drive
  • Castle Farms - 7 min drive

Getting around

  • Cherry Capital Airport (TVC) - 59 min drive

Restaurants

  • ‪McDonald's - ‬5 min drive
  • ‪Dairy Grille - ‬3 min drive
  • ‪B.C. Pizza Charlevoix - ‬6 min drive
  • ‪Bridge Street Tap Room - ‬3 min drive
  • ‪The Villager Pub - ‬3 min drive

About this property

Charlevoix Inn & Suites SureStay Collection by Best Western

Enjoy free breakfast at this golf Charlevoix hotel
Charlevoix Inn & Suites SureStay Collection by Best Western offers its guests an indoor pool and a spa tub. A computer station is on site and WiFi is free in public spaces. There's an onsite 24-hour business center. Free breakfast is served daily. Barbecue grills, a vending machine, and tour/ticket assistance are also featured at Charlevoix Inn & Suites SureStay Collection by Best Western. Free self parking is available.

This Charlevoix hotel is smoke free.

  • 60 guestrooms or units
  • 3 levels
  • Continental breakfast (free)
  • Business center (24 hours)
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Garden
  • BBQ grill(s)
  • Fireplace in lobby
  • Television in lobby
  • Elevator
  • No smoking on site
Charlevoix Inn & Suites SureStay Collection by Best Western offers 60 air-conditioned accommodations with iPod docking stations and MP3 docking stations. Beds feature pillowtop mattresses. 39-inch LED televisions come with premium cable channels. Microwaves and coffee/tea makers are provided. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Charlevoix hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided daily.

Languages

English

Property amenities

Family friendly

  • Free cribs/infant beds
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Mini-fridge
  • Rollaway/extra beds (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:30 AM–9:30 AM

Things to do

  • Indoor pool
  • Spa tub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Elevator door width (inches): 42
  • Wheelchair-accessible parking
  • 2 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 39-inch LED TV
  • Cable channels
  • iPod dock
  • MP3 dock
  • Premium channels

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cribs/infant beds
  • Pillow-top mattress
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Connecting rooms available
  • Free local calls
  • Iron/ironing board
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include outdoor lighting
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, and Diners Club. Cash is not accepted. For guests' safety, the property includes a smoke detector and outdoor lighting in each accommodation.

We should mention

  • Pool access available from 9:00 AM to 11:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Charlevoix Inn
Charlevoix Hotel Charlevoix
Charlevoix Inn And Suites
Charlevoix Inn Suites
Charlevoix Inn Suites SureStay Collection by Best Western

Charlevoix Inn & Suites SureStay Collection by Best Western Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 379 out of 1000 reviews" "
Rating 8 - Good. 324 out of 1000 reviews" "
Rating 6 - Okay. 167 out of 1000 reviews" "
Rating 4 - Poor. 100 out of 1000 reviews" "
Rating 2 - Terrible. 30 out of 1000 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

2/10 Terrible

Pamela

Stayed 2 nights in Aug 2024

4/10 Poor

Amy

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Nancy

Stayed 1 night in Sep 2024

4/10 Poor

Darcie

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Old, not clean and not worth 350$/night
Stayed 1 night in Sep 2024

6/10 Okay

Denise

Stayed 1 night in Aug 2024

6/10 Okay

Gretchen

Travelled with family
Liked: Staff & service
The hotel is convenient to downtown Charlevoix and it’s relatively inexpensive. But the room is old and has a pocket door for the toilet/shower room. The sink is in the main room. And they have those small, square, hard pillows. So uncomfortable!
Stayed 1 night in Sep 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and quiet, nice breakfast, nice indoor hot tub, good value for the price and area.
Stayed 3 nights in Sep 2024

8/10 Good

John

Stayed 1 night in Sep 2024

8/10 Good

Stephen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed the Charlevoix location. Free breakfast wasn't bad either. Also, short drive to Fisherman's Island state park!
Stayed 2 nights in Sep 2024

8/10 Good

Carol

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only thing that I didn't care for was the room and bathroom were bit small.
Stayed 2 nights in Sep 2024

8/10 Good

Erin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nothing extraordinary but it was adequate and clean for the price. Could definitely tell it was pet friendly, though. The room smelled musty.
Stayed 2 nights in Sep 2024

8/10 Good

SHARON

Stayed 2 nights in Aug 2024

10/10 Excellent

Susan

Travelled with group
Stayed 1 night in Sep 2024

6/10 Okay

Gordon

Liked: Property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Andrea

Stayed 1 night in Jul 2024

8/10 Good

Mark and Cathy

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Upon arrival the building is in need of repairs
Stayed 1 night in Sep 2024

10/10 Excellent

Risa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

8/10 Good

Lisa

Liked: Cleanliness, property conditions & facilities
The gal who checked us in was unfriendly & unwelcoming. We tried being polite and friendly, but there was no reciprocation of courtesy from her. (We stayed at the same place about a year ago, and we remembered the same from her then, too.) In contrast, the breakfast was very good and the lady working it was lovely-so nice. No reason why the front desk worker shouldn’t have been nice too. It left a negative impression of this hotel. We will keep going to Petoskey next time, where customer service seems much friendlier anywhere we have ever stayed.
Stayed 1 night in Sep 2024

10/10 Excellent

Jeanne

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Staff was very friendly and helpful
Stayed 3 nights in Sep 2024

2/10 Terrible

Lexie

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Awful staff, I cancelled before the cancellation period and they charged me. I tried to call multiple times and got voicemail and even messages and chatted them and NO response. Ricidulous.
Stayed 1 night in Sep 2024

8/10 Good

Carolyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The area is quiet and the drive to town was convenient. Jax across the street had amazing food. The court area out back was very nice. My husband and I enjoyed sitting outside. I would have loved to swim in the pool but the chlorine seemed a little high. Having availability to juice, fruit and breakfast was nice.
Stayed 3 nights in Sep 2024

10/10 Excellent

Isabel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay while you’re in town!
Stayed 1 night in Sep 2024

10/10 Excellent

janis

Breakfast was great ! The room was spacious ! I will stay there again !
Stayed 1 night in Aug 2024

10/10 Excellent

Melanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was great, the breakfast was very limited and the pool area definitely could use some work. We were given an accessible room with a walkout shower, and the design is terrible, while showering you fill the rest of the bathroom with water. They have a lovely courtyard out behind the hotel with loungers that you can sit and enjoy a morning coffee. It is a ways away from downtown so you are driving to the river or beach, its certainly not walkable.
Stayed 2 nights in Aug 2024