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HomeTowne Studios by Red Roof Phoenix - Black Canyon Highway

2.0 star property
Phoenix hotel in North Mountain area

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Photo gallery for HomeTowne Studios by Red Roof Phoenix - Black Canyon Highway

Studio, 2 Double Beds, Non Smoking (Larger Room)
Exterior
Lobby
Studio, 1 King Bed, Non Smoking (Larger Room)
Free WiFi, bed sheets

Reviews

4.2 out of 10

Popular amenities

  • Pool
  • Laundry
  • Air conditioning
  • Kitchen
  • Free WiFi
  • Parking included

Explore the area

Map
11211 N Black Canyon Hwy, Phoenix, AZ, 85029
  • Rose Mofford Sports Complex
    ‪13 min walk‬
  • Castles N' Coasters
    ‪4 min drive‬
  • Metrocenter
    ‪4 min drive‬
  • Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪24 min drive‬

Room options

View all photos for Studio, 1 Queen Bed, Non Smoking

Free WiFi, bed sheets

Studio, 1 Queen Bed, Non Smoking

  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio, 1 King Bed, Non Smoking (Larger Room)

Free WiFi, bed sheets

Studio, 1 King Bed, Non Smoking (Larger Room)

  • 18 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 2 Double Beds, Non Smoking (Larger Room)

Studio, 2 Double Beds, Non Smoking (Larger Room)

Studio, 2 Double Beds, Non Smoking (Larger Room)

  • 18 sq m
  • Sleeps 4
  • 2 Double Beds

Similar properties

Exterior

HomeTowne Studios by Red Roof Phoenix - Dunlap Ave

  • Parking included
  • Free WiFi
  • Air conditioning
  • Laundry
2.1 out of 5, (1002)
The price is CA $115
per night
CA $129 total
includes taxes & fees
2 Mar - 3 Mar
HomeTowne Studios by Red Roof Phoenix - Dunlap Ave

About the area

Phoenix

North Mountain stay.Your stay at this North Mountain hotel places you within 2 miles (3 km) of Rose Mofford Sports Complex and Castles N' Coasters. Metrocenter and Cave Creek Golf Course are also within 3 miles (5 km).

What's nearby

  • Castles N' Coasters - 4 min drive
  • Metrocenter - 4 min drive
  • Arizona State University-West Campus - 5 min drive
  • Grand Canyon University - 11 min drive
  • Biltmore Fashion Park - 17 min drive

Getting around

  • 19th Avenue/ Dunlap Station - 6 min drive
  • Phoenix Sky Harbor Intl. Airport (PHX) - 24 min drive

Restaurants

  • ‪In-N-Out Burger - ‬16 min walk
  • ‪Raising Cane's Chicken Fingers - ‬14 min walk
  • ‪Chick-fil-A - ‬4 min drive
  • ‪Texas Roadhouse - ‬19 min walk
  • ‪Olive Garden - ‬14 min walk

About this property

HomeTowne Studios by Red Roof Phoenix - Black Canyon Highway

Phoenix hotel in North Mountain area
As a guest of HomeTowne Studios by Red Roof Phoenix - Black Canyon Highway, you'll find an outdoor pool, a vending machine, and multilingual staff. WiFi is free in public spaces. HomeTowne Studios by Red Roof Phoenix - Black Canyon Highway also features laundry facilities and pool umbrellas. Self parking is free.

Smoking is allowed in designated areas at this Phoenix hotel.

  • 133 guestrooms or units
  • 3 levels
  • 3 buildings
  • Meeting rooms
  • Built in 1997
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Self-service laundry
  • Front desk (limited hours)
  • Staff is multilingual
  • Smoking in designated areas
HomeTowne Studios by Red Roof Phoenix - Black Canyon Highway offers 133 air-conditioned accommodations, which are accessible via exterior corridors and feature complimentary toiletries. 32-inch flat-screen televisions come with cable channels. Kitchenettes offer full-sized refrigerators/freezers, stovetops, and microwaves. Rooms have partially open bathrooms. Bathrooms include showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided weekly.

Languages

English, Spanish

Property amenities

Family friendly

  • Fence around the pool
  • Full-sized refrigerator
  • Kitchenette
  • Laundry facilities
  • Microwave
  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Things to do

  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Assistive listening devices available
  • Braille signage
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 32-inch flat-screen TV
  • Cable channels

Bedroom

  • Air conditioning
  • Bed sheets
  • Heating

Bathroom

  • Bathroom (partially open)
  • Free toiletries
  • Shower
  • Towels

Food and drink

  • Kitchenette
  • Microwave
  • Refrigerator
  • Stovetop

More

  • Access via exterior corridors
  • Free local calls
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 20.00

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
This property does not provide dishware in the rooms. Cookware, dishware, and utensils are available for a surcharge or guests may bring their own.
This property allows guests 18 or over to check in with valid military ID.

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 21 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out fee: USD 20.00 (subject to availability)
  • Housekeeping fee: USD 10 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Only bookings from non-local guests are accepted; guests whose residence is within 10 mi (16 km) of the property will not be allowed to check in
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, and Diners Club. Cash is not accepted. Only bookings from non-local guests are accepted. Guests whose residence is within 10 mi (16 km) of the property will not be allowed to check in.

Pets must be declared at check-in. Guests bringing 1 pet will not be charged pet fees. The listed pet fee in the Fees section applies only if guests bring 2 or more pets. Pets must be leashed in public areas of the property. Guests are expected to clean up after their pet.
This property’s full housekeeping service is provided every 14 days. Partial service, consisting of bed sheets exchange and trash removal, is provided every 7 days. Additional housekeeping is available for the listed fee amount per requested service.

We should mention

  • Pool access available from 10:00 AM to 7:00 PM.
  • Up to 3 children 21 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Alcohol isn't served at HomeTowne Studios by Red Roof Phoenix - Black Canyon Highway.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crosslands Phoenix Metro Black Canyon Highway Hotel
Crosslands Metro Black Canyon Highway Hotel
Crosslands Phoenix Metro Black Canyon Highway
Crosslands Metro Black Canyon Highway
HomeTowne Studios Phoenix Black Canyon Highway Hotel
HomeTowne Studios Black Canyon Highway Hotel
HomeTowne Studios Phoenix Black Canyon Highway
HomeTowne Studios Black Canyon Highway
Extended Stay America Phoenix Metro Black Canyon Hwy.
Towne Stuos Black Canyon High
HomeTowne Studios Phoenix Black Canyon Highway
HomeTowne Studios Phoenix Black Canyon Highway by Red Roof

HomeTowne Studios by Red Roof Phoenix - Black Canyon Highway Reviews

Reviews

4.2
Rating 10 - Excellent. 130 out of 1005 reviews
Rating 8 - Good. 81 out of 1005 reviews
Rating 6 - Okay. 92 out of 1005 reviews
Rating 4 - Poor. 123 out of 1005 reviews
Rating 2 - Terrible. 579 out of 1005 reviews

4.0/10

Cleanliness

5.2/10

Staff & service

3.8/10

Amenities

4.0/10

Property conditions & facilities

4.0/10

Eco-friendliness

Reviews

8/10 Good

DeAnna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

2/10 Terrible

Shivahn

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
DO NOT STAY HERE NO MATTER WHAT!
DO NOT STAY HERE NO MATTER WHAT!! I was delayed due to traffic and attempted to call the property. I was unable to get through to someone until 20 mins after check in time. The rep informed me that they cancelled my reservation and claimed to have tried to contact me which they did NOT. i was told they would give me back my money since they cancelled my reservation. I was one of 3 other people trying to check in and could not get into the lobby. Mind you, when I called the prompt recording stated the office is open 24/7. So I had to try and find something late at night with my two kids. The next morning very early I contacted the property to check into the room I originally reserved and was not only told they cancelled my reservation and could not allow me to check in, but that they didn't even reserve the correct room for me if I had been able to check in the night before. I reserved a two bedroom and they were going to check me into a 1 bed king room. This associate also said I would be able to get a refund through hotels.com. I then started the refund process through hotels.com and the hotel denied my refund. They lied about everything including admitting that they didn't even reserve the correct room type for me. This hotel is shady and unprofessional. Do not give them your money! Stay somewhere else and save yourself a headache.
Stayed 3 nights in Nov 2024

4/10 Poor

Bob, Parker

Disliked: Cleanliness, property conditions & facilities
Arrived in the looby to find other parties standing in line for towels. I had a reservation through Expedia and was told that could not be possible as the property was full(a Nascar event in Phoenix that weekend). I called Expedia back, who said they would get the reservation approved, and, after many questions, clerk left the front desk saying he guessed the room was ready. While the sign behind the desk said the property had a no pets policy, en route to my room I passed a couple with 2 Pit Bulls, and, another couple with 2 Dobermans. I looked upstairs to check the location of the room, it was next to a window decorated with Christmas lights and Sanat wrapping covering the front door. I got upstairs to find this door open with a number of people partying inside the unit. The draperies were open to the door I opened, the unit's bed had not been made, there were not any towels, and, the dining room chairs were atop the table.I saw both a private security and police car circling the property on my way back to the office to say I could not stay there. Also, very noisey as property on a frontage road next to the what appeared to be 10 lane Black Canyon expressway.
Stayed 3 nights in Nov 2024

2/10 Terrible

Cy

Disliked: Cleanliness, property conditions & facilities, room comfort
It was the worst room i ever had in all my time of staying in Hotels From Checking in to Leaving i give it a -10
Stayed 1 night in Nov 2024

2/10 Terrible

Darlene

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Molded Roach infestation Room
When I got there they said that they had no more rooms because they gave mines to someone else… I got a room with no locking door… no towels in the bathroom no covers on the bed… there was a fight outside and screaming all night… There was roaches in the room…. Mold in the bathroom, no toilet paper holder, the soap holder in the shower was broken and the shower had no pressure…. I want a refund…
Stayed 2 nights in Nov 2024

2/10 Terrible

Carlos

Disliked: Cleanliness
It was just very dirty. The bed had dirt in the sheets.
Stayed 3 nights in Nov 2024

2/10 Terrible

jai

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Improper service
Had roaches in the room. Lights not working. And had no towels to use in the room. 1st night went without taking a shower. 2 nd day after asking several times still didn't get any towels . At 8 pm went and bought myself a towel and then showed to leave next day.
Stayed 2 nights in Nov 2024

2/10 Terrible

Andrea

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Nov 2024

2/10 Terrible

Veronica, Glendale

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

2/10 Terrible

Vincent

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

2/10 Terrible

Connor

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unfortunately.
There was pee on the toilet seat and there wasnt any towels and there was dirty rags on the floor and the shower was disgusting.
Stayed 1 night in Nov 2024

2/10 Terrible

Michael

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kept deposit
Still have not received my $100 deposit two weeks later
Stayed 1 night in Oct 2024

8/10 Good

Laila

Stayed 3 nights in Sep 2024

4/10 Poor

Francisco J Vazquez, Phoenix

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Poor quality
Stayed 3 nights in Oct 2024

2/10 Terrible

Jorge

Travelled with family, Travelled with family and small children, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This is about the worst and dirtiest hotel I've ever been in.
Stayed 1 night in Oct 2024

10/10 Excellent

Brandon

Stayed 1 night in Oct 2024

2/10 Terrible

Gwuen

Stayed 1 night in Oct 2024

2/10 Terrible

Richard

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Oct 2024

2/10 Terrible

Jae

Disliked: Cleanliness, amenities, property conditions & facilities
The door wouldn't close properly. There were stains and melted plastic in the bathroom. I was not able to stay the night.
Stayed 1 night in Oct 2024

2/10 Terrible

Ray

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Very disappointing
The front desk staff was trying to help everyone, but didnt have the assets to make everything right. When I got to my room there were no towels, no toilet paper, no paper towels, no hangers, no cups or glasses (paper nor otherwise), no coffeemaker, no utensils or dishes. This room has a full kitchen, but no way to make that usefull. The clerk had to search, but found toilet paper, but not any of the other items I listed. I had to wait till after I came back from dinner to get towels cause they were in the dryer. The bed was very uncomfortable. In the morning I figured out that the mattress was flipped, the padded side down, and the bottom which I slept uncomfortably on was not designed to be slept on. There was a dried sticky mess on the nightstand. The door was warped, so didn't seal out the heat. The microwave and fridge did work. If this place were cleaned and supplied it could be a decent discount long stay motel.
Stayed 4 nights in Oct 2024

2/10 Terrible

Vernita

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This property has people living there as transitional living. The room I had the toilet did not work, the phone did not work, there were no towels in the room either. The gave me a different room which was much better but at that point I was ready to go. They could not refund my money because Expedia booked it.
Stayed 2 nights in Oct 2024

8/10 Good

Laila

Liked: Staff & service
Great location
Stayed 2 nights in Oct 2024

6/10 Okay

Laila

Convenience
Stayed 7 nights in Oct 2024

4/10 Poor

Richard E.

Business traveller
Disliked: Cleanliness, property conditions & facilities
Odd place
This was mostly long term stays and people were hanging laundry and more. Some had chairs to sit outside.
Stayed 1 night in Sep 2024

10/10 Excellent

Alissa

Stayed 3 nights in Oct 2024