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Helms Inn

2.0 star property
Hotel with a 24-hour front desk, steps from Government Street

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Photo gallery for Helms Inn

Basic Studio, 1 King Bed
Lobby
Basic Studio, 1 King Bed
Courtyard
Front of property

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking available
  • Laundry
  • 24/7 front desk
  • Housekeeping
  • Air conditioning
  • Kitchen

Explore the area

Map
600 Douglas St, Victoria, BC, V8V2P8
  • Royal BC Museum
    ‪4 min walk‬
  • Victoria Harbour
    ‪9 min walk‬
  • Victoria Clipper Ferry Terminal
    ‪12 min walk‬
  • Victoria, BC (YYJ-Victoria Intl.)
    ‪36 min drive‬

Room options

View all photos for Suite, 1 King Bed

Suite, 1 King Bed

Suite, 1 King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for Studio, 1 King Bed

Studio, 1 King Bed

Studio, 1 King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for Double Room

Double Room

Double Room

  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 2 Double Beds

Fridge, microwave, stovetop, coffee/tea maker

Suite, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

View all photos for Basic Studio, 1 King Bed

Basic Studio, 1 King Bed

Basic Studio, 1 King Bed

  • Sleeps 2
  • 1 King Bed

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View from property

James Bay Inn Hotel & Suites

  • Parking included
  • Free WiFi
  • Restaurant
  • Breakfast available
4.7 out of 5, Exceptional, (1521)
The price is CA $206
per night
CA $242 total
includes taxes & fees
26 Mar - 27 Mar
James Bay Inn Hotel & Suites

About the area

Victoria

City center stay.At this James Bay hotel, you'll be well placed to visit Government Street and Royal BC Museum, both within a 5-minute walk. Also, Victoria Harbour is within half a mile (1 km) and Victoria Clipper Ferry Terminal is within 2 miles (3 km).

What's nearby

  • Government Street - 2 min walk - 0.2 km
  • Royal BC Museum - 4 min walk - 0.4 km
  • British Columbia Parliament Building - 5 min walk - 0.5 km
  • Victoria Harbour - 9 min walk - 0.8 km
  • Victoria Clipper Ferry Terminal - 12 min walk - 1.1 km

Getting around

  • Victoria Intl. Airport (YYJ) - 36 min drive

Restaurants

  • ‪Milestones - ‬8 min walk
  • ‪Q Restaurant at the Empress - ‬6 min walk
  • ‪Tea at the Empress - ‬6 min walk
  • ‪Starbucks - ‬7 min walk
  • ‪Sticky Wicket Pub & Restaurant - ‬7 min walk

About this property

Helms Inn

Hotel near Victoria Harbour in Victoria
Helms Inn offers its guests a library, a vending machine, and a garden. A computer station is on site and WiFi is free in public spaces. Helms Inn also features coffee/tea in a common area, laundry facilities, and a front-desk safe. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This Victoria hotel is smoke free.

  • 48 guestrooms or units
  • 3 levels
  • 3 buildings
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Library
  • Garden
  • Computer for guest use
  • Newspapers for purchase
  • No smoking on site
Helms Inn offers 48 accommodations with safes and coffee/tea makers. Televisions come with cable channels. Kitchenettes offer refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Languages

English

Property amenities

Family friendly

  • Kitchenette
  • Laundry facilities
  • Microwave
  • Refrigerator

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (CAD 10 per night; includes in/out privileges)
  • Limited onsite parking

Food and drink

  • Coffee/tea in common area(s)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Upper floors accessible by stairs only

Room amenities

Entertainment

  • Cable channels
  • TV

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Electric kettle
  • Kitchenette
  • Microwave
  • Refrigerator
  • Stovetop

More

  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 19

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self parking fee: CAD 10 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, debit cards, and cash.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards in each accommodation.

Property is also known as

Helms Inn
Helms Inn Victoria
Helms Victoria
Helm`s Hotel Victoria
Helms Hotel Victoria
Helms Inn Hotel
Helms Inn Victoria
Helms Inn Hotel Victoria

Helms Inn Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 936 out of 1383 reviews
Rating 8 - Good. 364 out of 1383 reviews
Rating 6 - Okay. 58 out of 1383 reviews
Rating 4 - Poor. 16 out of 1383 reviews
Rating 2 - Terrible. 9 out of 1383 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Bradley, Calgary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

8/10 Good

Betty

Liked: Cleanliness, property conditions & facilities
Great location , dated but clean
Stayed 1 night in Dec 2024

10/10 Excellent

Patricia, Lake Cowichan

Liked: Cleanliness, staff & service, property conditions & facilities
The one thing only - the safe was in a place which was too high fior us to use We love The Helms Inn - location , staff, suite are exactly what we need
Stayed 3 nights in Dec 2024

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities
We had a great stay. The bed was so comfortable, no street noise, it was perfect. We will stay here again.
Stayed 2 nights in Dec 2024

10/10 Excellent

??

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was good. Highly recommended.
Stayed 1 night in Nov 2024

10/10 Excellent

Rochelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
Answered in questions above
Stayed 1 night in Dec 2024

8/10 Good

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities
Stay was great bed very comfortable. Was a little noisy but credit offered with us asking for.
Stayed 5 nights in Dec 2024

10/10 Excellent

Soorya

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is very conveniently located and has all necessities at a good price. The room was clean and the staff were friendly and helpful.
Stayed 1 night in Dec 2024

10/10 Excellent

deepak

Liked: Cleanliness, staff & service, property conditions & facilities
safe
Stayed 1 night in Dec 2024

10/10 Excellent

Amanda

Stayed 2 nights in Nov 2024

10/10 Excellent

Beverly

Stayed 1 night in Nov 2024

10/10 Excellent

Dinah

Liked: Cleanliness, staff & service, property conditions & facilities
Well kept, clean, a little oasis in a busy city.
Stayed 2 nights in Dec 2024

8/10 Good

Nadine

Liked: Cleanliness, staff & service, property conditions & facilities
Have stayed a few times at Helms Inn, find it comfortable, clean and in close proximity to Victoria Harbour.
Stayed 1 night in Dec 2024

8/10 Good

Jeanette

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a quaint little Inn. Its very clean and they seem to be doing renovations to upgrade the property. The staff is friendly and very helpful and the property is in a perfect location. Walkable to so many of Victorias sights. My only complaint was thay it wasn't very sound proof and when the room above was occupied it was a bit noisy.
Stayed 5 nights in Nov 2024

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, property conditions & facilities
-
Stayed 2 nights in Dec 2024

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient to the harbour. Staff are very friendly. Suites are well equipped.
Stayed 1 night in Dec 2024

8/10 Good

Jerry

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Nice clean accommodation. Friendly staff. Well priced for the location. Only downside there are no elevators to upper floors which could be a challenge for some guests. Parking was a challenge on site both nights with the lot being very full. Have not had that issue there on previous stays so perhaps an anomaly. Overall a good choice for the downtown harbour location.
Stayed 2 nights in Nov 2024

8/10 Good

scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are updated and comfortable, and staff is helpful and professional. Pleasant smaller hotel. Only concern was that floors creak fairly loudly. If that doesn’t bother you, it’s a non-issue.
Stayed 2 nights in Nov 2024

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, property conditions & facilities
I liked I could walk everywhere
Stayed 1 night in Nov 2024

10/10 Excellent

Janet

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Well appointed - good location - very good value.
Stayed 1 night in Nov 2024

8/10 Good

Stephen

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, good location, nice room. No elevator, but not too many stairs really. Limited amount of coffee in rooms, but not a big problem. Great location for visiting BC Museum and not too far to walk to other city highlights especially Beacon Hill Park (across the street!) Would definitely stay there again. Lots of renovations going on, so it will get better and better, I guess
Stayed 3 nights in Nov 2024

10/10 Excellent

Betty-Jean

Travelled with partner
Liked: Amenities
Located downtown, great location. Fee for parking was unexpected.
Stayed 1 night in Nov 2024

10/10 Excellent

Colleen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Lindsay

Liked: Cleanliness, staff & service, room comfort
Getat hotel in a great location
The rooms have a nice kitchenette, with everything you need, and locatuon is withing walking distance to everything downtown.
Stayed 1 night in Nov 2024