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Chateau Victoria Hotel and Suites

3.5 star property
Eco-certified hotel near Victoria Harbour

Choose dates to view prices

Photo gallery for Chateau Victoria Hotel and Suites

Lobby sitting area
Suite, 2 Bedrooms | Living area
Traditional Room
Front of property - evening/night
Indoor pool

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • 24/7 front desk

Explore the area

Map
740 Burdett Ave, Victoria, BC, V8W1B2
  • Royal BC Museum
    ‪5 min walk‬
  • Victoria Harbour
    ‪9 min walk‬
  • Victoria Clipper Ferry Terminal
    ‪13 min walk‬
  • Victoria, BC (YYJ-Victoria Intl.)
    ‪32 min drive‬

Room options

View all photos for Suite, 2 Bedrooms

Suite, 2 Bedrooms | Living room

Suite, 2 Bedrooms

  • Ocean view
  • 71.0 sq m
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 1 Double Sofa Bed

View all photos for Superior Suite

Superior Suite

Superior Suite

  • 46 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Traditional Room

Traditional Room

Traditional Room

  • 23 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Suite, 1 Bedroom

  • 46 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds

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About the area

Victoria

Heart of Victoria.Within a 10-minute walk of this Downtown Victoria hotel, you'll find Victoria Harbour and Government Street. Maritime Museum of British Columbia and Miniature World are also within half a mile (1 km).

What's nearby

  • Royal BC Museum - 5 min walk - 0.5 km
  • Government Street - 5 min walk - 0.5 km
  • British Columbia Parliament Building - 7 min walk - 0.7 km
  • Victoria Harbour - 9 min walk - 0.8 km
  • Victoria Clipper Ferry Terminal - 13 min walk - 1.1 km

Getting around

  • Victoria Intl. Airport (YYJ) - 32 min drive

Restaurants

  • ‪Q Restaurant at the Empress - ‬5 min walk
  • ‪Tea at the Empress - ‬5 min walk
  • ‪Sticky Wicket Pub & Restaurant - ‬3 min walk
  • ‪The Old Spaghetti Factory - ‬4 min walk
  • ‪Browns Socialhouse - ‬1 min walk

About this property

Chateau Victoria Hotel and Suites

Eco-certified hotel near Victoria Harbour
Chateau Victoria Hotel and Suites offers its guests an indoor pool, a health club, and a hot tub. There's a restaurant on site. You can unwind with a drink at one of the 2 bars/lounges. A computer station is on site and WiFi is free in public spaces.

A business center and meeting rooms are available. A vending machine, multilingual staff, and tour/ticket assistance are also featured at the eco-certified Chateau Victoria Hotel and Suites. For a fee, parking is available.

This Victoria hotel is smoke free.

  • 176 guestrooms or units
  • 18 levels
  • 2 bars or lounges
  • Meeting rooms
  • Built in 1975
  • Charging station for electric cars
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Dining venue
Chateau Victoria Hotel and Suites offers 176 accommodations with safes and coffee/tea makers. Pillowtop beds feature premium bedding. Televisions come with cable channels. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Awards and affiliations

Eco-Certified Property
This property participates in Biosphere, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French

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Property amenities

Family friendly

  • Free area shuttle
  • In-room crib
  • Indoor pool
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free area shuttle
  • Self parking on site (CAD 20 per night; includes in/out privileges)

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 11:30 AM for a fee: CAD 3 to 30 per person
  • 2 bars/lounges
  • A restaurant

Things to do

  • Health club
  • Hot tub
  • Indoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 40-inch TV with cable channels

Bedroom

  • Blackout drapes
  • Free crib
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 19

Check-out

Check-out before 11 AM
Contactless check-out available
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed on Christmas Day:
  • Bar/lounge
  • Dining venue(s)

Access methods

Staffed front desk

Pets

  • Pets: CAD 25 per pet, per night
  • Only dogs are allowed
  • Maximum 2 pets
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately CAD 3 to 30 per person
  • Self parking fee: CAD 20.00 per night (in/out privileges)
  • Pet fee: CAD 25 per pet, per night
  • Service animals are exempt from fees
  • A late check-out fee will be charged

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, and Eurocard. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation.

We should mention

  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Chateau Hotel Victoria
Chateau Victoria
Chateau Victoria Hotel
Hotel Chateau Victoria
Victoria Chateau
Victoria Chateau Hotel
Chateau Victoria Hotel Victoria
Chateau Victoria And Suites
Chateau Victoria Hotel and Suites Hotel
Chateau Victoria Hotel and Suites Victoria
Chateau Victoria Hotel and Suites Hotel Victoria

Chateau Victoria Hotel and Suites Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1465 out of 2115 reviews
Rating 8 - Good. 423 out of 2115 reviews
Rating 6 - Okay. 140 out of 2115 reviews
Rating 4 - Poor. 48 out of 2115 reviews
Rating 2 - Terrible. 39 out of 2115 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Jordan

Stayed 1 night in Jan 2025

8/10 Good

Amber

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, location and amenities. Very clean and modern updated rooms. Excellent room service with breakfast delivery from Vista18 mmm! Would have gave 5 stars but it’s only 4 due to the location of my room being right above the laundry room. Room wasn’t quite in the morning due to the industrial sized laundry going and the window faced the back parking lot. Had a late night out with minimal sleep and a hangover so the noise first thing sucked but everything else was fabulous. Maybe get better TP lol and use some fabric softener on those towels they need it! Still very much enjoyed my stay :)
Stayed 1 night in Jan 2025

10/10 Excellent

Kelly

Travelled with family and small children, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff went above and beyond you make our stay the best possible!
Stayed 3 nights in Jan 2025

8/10 Good

Nadia

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2025

10/10 Excellent

Claudio

Stayed 2 nights in Jan 2025

10/10 Excellent

Fredrick William, Saskatoon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were great . The Bar Clive’s was great
Stayed 4 nights in Jan 2025

10/10 Excellent

Donal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very friendly for dogs and onsite parking.

Had a great stay here, the extra charges for parking and for my dog were not as high as other hotels in the area. Staff were very welcoming and had treats for my dog. Look forward to staying here next time I’m in town.
Stayed 1 night in Jan 2025

10/10 Excellent

Malkiat

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great and clean
Stayed 1 night in Jan 2025

10/10 Excellent

Amber

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an awesome stay. Staff was very friendly and accommodating. Rooms are clean and very comfortable.
Stayed 2 nights in Jan 2025

10/10 Excellent

Tricia

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2024

4/10 Poor

Wesley

Stayed 1 night in Jan 2025

10/10 Excellent

Leanne

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Great and accommodating for families with young kids. Love the restaurant on the 18th floor, took our 2 and 5 year old and it was so comfortably and accommodating.. and the most amazing views.
Stayed 1 night in Jan 2025

8/10 Good

Diane

Liked: Cleanliness
Stayed 1 night in Jan 2025

10/10 Excellent

Gary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
awesome location, great check in experience and clean well appointed room
Stayed 1 night in Jan 2025

10/10 Excellent

akash

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

8/10 Good

Marlon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

8/10 Good

Tami

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice stay

Beautiful lobby and common areas with a rooftop restaurant commanding 365 degree stellar views. The queen 1 bedroom suite was very clean, comfortable and very quiet, though the decor is a bit dated. We stayed in 3 hotels in the area and this one was the only one without street noise. Staff were all very nice and the on site parking was a very easy in and out. The hotel offers complimentary car service for guests on demand though we didn’t use the service.
Stayed 1 night in Jan 2025

10/10 Excellent

Shane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

6/10 Okay

Amrit

Liked: Cleanliness
Stayed 1 night in Dec 2024

8/10 Good

patrizia

Stayed 3 nights in Jan 2025

10/10 Excellent

Jessica

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect stay, wonderful amenities
Stayed 1 night in Jan 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
We had four people in our stay over the recent weekend. There are so many great aspects to the stay, and that makes it very tough to list them all. To start I have to mention the complimentary apples. Every day, without fail, apples. Amd constantly the bowl was refilled. Then the amazing cleanliness of the rooms. Great beds, and towels. But back to the apples. Grew up on an apple orchard. So this was one of the highlights. The hotel is so convenient for accessing shops, and so many restaurants. First class staff too. Thanks to all who make this hotel so nice. We will be back, and I hope the apples are still there for a great treat.
Stayed 3 nights in Jan 2025

6/10 Okay

Melinda

Stayed 2 nights in Jan 2025

10/10 Excellent

Maxine

Travelled with family, Travelled with group
Liked: Amenities, property conditions & facilities
It’s a great location- the service was excellent!!
Stayed 2 nights in Jan 2025

10/10 Excellent

Jenna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025