Quality Inn

2.5 star property
Hotel perfectly located for exploring Pocatello

Choose dates to view prices

your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Quality Inn

Suite, 1 King Bed with Sofa bed, Non Smoking
Free daily full breakfast
Premium bedding, in-room safe, desk, iron/ironing board
Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking
Exterior

Reviews

8.4 out of 10

Very good

Popular amenities

  • Pet-friendly
  • Housekeeping
  • Air conditioning
  • Laundry
  • Breakfast included
  • Parking included

Explore the area

Map
1333 Bench Rd, Pocatello, ID, 83201
  • Idaho State University
    3 min drive
  • Standrod Mansion
    4 min drive
  • Beans & Brews
    1 min walk
  • Pocatello, ID (PIH-Pocatello Regional)
    9 min drive

Room options

Standard Room, 1 King Bed, Non Smoking

  • 22 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 Queen Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

Room, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed with Sofa bed, Non Smoking

  • 22 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 2 Queen Beds, Non Smoking

  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About the area

Pocatello

City center stay.Within 3 miles (5 km) of this Pocatello hotel, you'll find Standrod Mansion and Pocatello Idaho Temple. Idaho State University and Holt Arena are also within 3 miles (5 km).

What's nearby

  • Idaho State University - 3 min drive
  • Holt Arena - 4 min drive
  • Pocatello Idaho Temple - 5 min drive
  • Portneuf River - 6 min drive
  • Portneuf Medical Center - 8 min drive

Getting around

  • Idaho Falls Regional Airport (IDA) - 44 min drive

Restaurants

  • ‪Taco Bell - ‬2 min drive
  • ‪McDonald's - ‬2 min drive
  • ‪Sonic Drive-In - ‬3 min drive
  • ‪Applebee's - ‬5 min walk
  • ‪Jack in the Box - ‬4 min walk

About this property

Quality Inn

Hotel perfectly located for exploring Pocatello
Free breakfast is available daily. Public spaces have free WiFi. The business-friendly Quality Inn also features coffee/tea in a common area, complimentary newspapers in the lobby, and dry cleaning/laundry services. Self parking is free.

This Pocatello hotel is smoke free.

  • 52 guestrooms or units
  • 2 levels
  • Full breakfast (free)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Newspapers in lobby (free)
  • Television in lobby
  • No smoking on site
Quality Inn offers 52 accommodations with safes and complimentary newspapers. Beds feature premium bedding. Televisions come with premium cable channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Languages

English

Property amenities

Family friendly

  • Free cribs/infant beds
  • Microwave
  • Refrigerator

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site

Food and drink

  • Free full breakfast available daily 6:30 AM–9:30 AM
  • Coffee/tea in common area(s)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Assistive listening devices available
  • Braille signage
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 55-inch TV
  • Cable channels
  • Premium channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cribs/infant beds
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Desk
  • Free newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 30.00 per pet, per night
  • Maximum 2 pets
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 30.00 per pet, per night
  • Service animals are exempt from fees
  • In-room safe fee: USD 1.50 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

We should mention

  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Comfort Inn Hotel Pocatello
Quality Inn Pocatello
Pocatello Comfort Inn
Comfort Inn Pocatello Hotel
Quality Pocatello
Quality Inn Hotel
Quality Inn Pocatello
Quality Inn Hotel Pocatello

Quality Inn Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 463 out of 1005 reviews" "
Rating 8 - Good. 309 out of 1005 reviews" "
Rating 6 - Okay. 154 out of 1005 reviews" "
Rating 4 - Poor. 50 out of 1005 reviews" "
Rating 2 - Terrible. 29 out of 1005 reviews" "

8.2/10

Cleanliness

9.0/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

MIKE, CRATER LAKE

Liked: Cleanliness, staff & service, property conditions & facilities
Clean hotel, friendly staff, nice stay
Stayed 1 night in Dec 2024

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Employees from front desk , breakfast to house keeping friendly , had the best time checking in

8/10 Good

NEREYDA D

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Michael

Travelled with group
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Rooms needed to be painted, carpet is stained, and lawns were not wel maintained.
Stayed 1 night in Oct 2024

10/10 Excellent

Ken

Stayed 1 night in Oct 2024

4/10 Poor

Linda

Travelled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
Not great value for a mid-priced motel in this area. Check-in not particularly friendly. Hot tub out of service. Room and furnishings worn and dated: paint worn off door frames, chips in woodwork, dirt spots on walls, mattress sags. No towel hooks in bathroom. Bathtub creaks and plumbing squeals. 2 stars for generous hot water, clean sheets and eggs at breakfast.
Stayed 1 night in Oct 2024

8/10 Good

Lynn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Chad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, good breakfast, and helpful receptionist.
Stayed 1 night in Sep 2024

8/10 Good

Sherry

Travelled with partner
Liked: Cleanliness, staff & service
Although the hotel is a bit old, our room was nice, clean, and the beds were comfortable. Freshly baked cookies and lemonade were offered in the evening. Unfortunately, the Hot Spa was not available for use during our stay, but the pool was nice.
Stayed 1 night in Oct 2024

8/10 Good

nadia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are friendly but it's better if we were booked in the first floor. It's tough for Travelling seniors booked in second floor to carry our luggage
Stayed 1 night in Sep 2024

4/10 Poor

Ronald

Stayed 1 night in Sep 2024

6/10 Okay

Maira

Business traveller
Liked: Staff & service
I guess you get what you pay for. I only needed a place to stay for all of about 11 hours, so I chose to go with a "lower price" property. Staff was friendly. Parking was easy. Room was generally clean for the most part, but the bathroom smelled of urine. Looked clean, but the smell was just a bit too much. Thankfully, keeping the door closed kept the smell centralized. Unfortunately, I don't think I could willingly stay there again.
Stayed 1 night in Sep 2024

4/10 Poor

Sally

Liked: Cleanliness
Disappointed
We reserved a handicap room but when we got there the room had been given to someone else. We were given a room on 1st floor only to find the doorway to room was a very tight fit for my wheelchair and my chair was scratched from scraping the door frame. Bathroom was not WC acceptable. When booking room it said it had a bar and restaurant …it had neither. ADA parking was a joke…space to narrow to get chair to passenger door so we used a regular space that had plenty of room to accommodate chair.
Stayed 1 night in Sep 2024

2/10 Terrible

Dale

Disliked: Staff & service, property conditions & facilities, room comfort
Rude Hostile Employee
This stay was horrendous. This was the worst encounter I have ever had with a hotel employee in my life, and I have stayed at a lot of hotels. I have stayed dozens of times in the same town other hotels. I have never had anyone be anywhere close to this disrespectful to me and my family. The lady running the front desk today, 9/29 was rude and abrasive and treated my kids and I like criminals. I kind of planned on things being really low quality based on the room being somewhat less expensive than good quality hotels in the area, and I did find that it was the case that things were rundown with a lot of maintenance in several aspects being very much needed. However, this employee being so rude was what made me say i’d prefer not to stay at the hotel again based on the experience with her. I was pretty surprised to hear her respond that she was fine with me never staying there again. Her comments and attitude were totally unmerited and unprofessional. On top of that, the minute it was checkout time, she said that my kids had two minutes to get out of the pool and out the door, had staff on standby to call the authorities to physically remove them if they weren’t out in those couple minutes, then held the door open to police us out of the pool. I don’t know what her problem was, but it was as if she had seen my kids faces on wanted posters in Pocatello and had some kind of battle to fight. This crazy woman seems delusional, but somehow she was the person in charge.
Stayed 1 night in Sep 2024

6/10 Okay

Jaime

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Alyssa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Alyssa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed two days! We had a wonderful stay! One of the best stays ever and we travel full time! All The staff here is a blessing and all so attentive to all our needs. The best breakfast ever!
Stayed 1 night in Sep 2024

2/10 Terrible

mojdeh

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Phyllis

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The woman who checked us in was very accommodating and extremely friendly.
Stayed 1 night in Sep 2024

6/10 Okay

Ward

Lobby being renovated. Visited in May 2024 and again in September. Boxes of material were still piled in the lobby. No sitting area
Stayed 1 night in Sep 2024

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Should be called "Low Quality Inn"
Should be called "Low Quality Inn". Parking lot lights did not work, Wi-Fi did not work, TV did not work, electrical outlet nearest the bed did not work, hot tub did not work. The room was clean, but everything was broken. Try doing some maintenance!
Stayed 1 night in Sep 2024

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Older but Good
The price was good and room was also good. It is an older Quality Inn and we believe they did the best they could. If you are on a budget it was very good. If you want luxury we know we have to pay more. Staff was super friendly and breakfast well done. For a short stay it would be fine. Other hotels were 30 to 50 dollars more.
Stayed 1 night in Sep 2024

10/10 Excellent

Dawn, silverdale

Stayed 1 night in Sep 2024