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Krystal Vallarta - All Inclusive

3.5 star property
3.5-star beachfront property near Cruise Ship Terminal

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Photo gallery for Krystal Vallarta - All Inclusive

4 restaurants, Regional cuisine
Terrace/patio
Exterior
On the beach
3 outdoor pools, open 8:00 AM to 8:00 PM, pool umbrellas, sun loungers

Reviews

6.6 out of 10

Popular amenities

  • All-inclusive
  • Parking available
  • 24/7 front desk
  • Bar
  • Housekeeping
  • Pool

Explore the area

Map
Av. de las Garzas S/N, Zona Hotelera, Puerto Vallarta, JAL, 48300
  • La Isla
    ‪11 min walk‬
  • Cruise Ship Terminal
    ‪14 min walk‬
  • Malecon
    ‪5 min drive‬
  • Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
    ‪11 min drive‬

Room options

View all photos for Standard Room, Ocean View

1 bedroom, in-room safe, desk, blackout drapes

Standard Room, Ocean View

  • 4 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Garden View

1 bedroom, in-room safe, desk, blackout drapes

Standard Room, 1 King Bed, Garden View

  • 44 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Mountain View

Deluxe Room, 1 King Bed, Mountain View

Deluxe Room, 1 King Bed, Mountain View

  • 40 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Ocean View

1 bedroom, in-room safe, desk, blackout drapes

Standard Room, 1 King Bed, Ocean View

  • 4 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, Sea View

1 bedroom, in-room safe, desk, blackout drapes

Deluxe Room, Sea View

  • 40 sq m
  • Sea view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, Garden View

Standard Room, Garden View

Standard Room, Garden View

  • 44 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, Mountain View

Deluxe Room, Mountain View

Deluxe Room, Mountain View

  • 40 sq m
  • Mountain view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Sea View

1 bedroom, in-room safe, desk, blackout drapes

Deluxe Room, 1 King Bed, Sea View

  • 40 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

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About the area

Puerto Vallarta

On the beach.At this Hotel Zone property, you'll be steps from Playa de Oro and within a 15-minute walk of Cruise Ship Terminal. Hotel Zone Beach and La Isla are also within half a mile (1 km).

What's nearby

  • Hotel Zone Beach - 10 min walk - 0.9 km
  • La Isla - 11 min walk - 1.0 km
  • Cruise Ship Terminal - 14 min walk - 1.2 km
  • International Convention Center - 5 min drive - 4.6 km
  • Malecon - 5 min drive - 4.8 km

Getting around

  • Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR) - 11 min drive

Restaurants

  • ‪Starbucks - ‬6 min walk
  • ‪Porfirio’s - ‬6 min walk
  • ‪Vaca Argentina - Vallarta - ‬6 min walk
  • ‪Outback Steakhouse - ‬6 min walk
  • ‪Tacos Candora - ‬10 min walk

About this property

Krystal Vallarta - All Inclusive

3.5-star beachfront property near Cruise Ship Terminal
Krystal Vallarta - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Krystal Vallarta - All Inclusive offers its guests 3 outdoor swimming pools, a waterslide, a fitness center, and a children's pool. There are 4 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

Event space at this property measures 11819 square feet (1098 square meters) and includes conference space. The business-friendly Krystal Vallarta - All Inclusive also features pool umbrellas and an elevator. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3.5-star Puerto Vallarta property is smoke free.

  • 388 guestrooms or units
  • 4 dining venues
  • 11819 sq ft of conference space
  • 1098 sq m of conference space
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference space
  • Front desk (24 hours)
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
Krystal Vallarta - All Inclusive offers 388 air-conditioned accommodations with safes and complimentary bottled water. Plasma televisions are featured in guestrooms. Bathrooms include bathtubs or showers with deep soaking bathtubs, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and in-room massages can be requested.

Languages

Spanish

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  • Free WiFi
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Property amenities

Family friendly

  • 3 outdoor pools
  • Children's pool
  • Snack bar/deli
  • Waterslide

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (MXN 50 per night)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • 4 restaurants
  • A bar/lounge
  • A poolside bar
  • Snack bar/deli

Things to do

  • 3 outdoor pools
  • Children's pool
  • Gym
  • Waterslide

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 32-inch plasma TV

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Free bottled water

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:30 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: MXN 50 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. 

We should mention

  • Pool access available from 8:00 AM to 8:00 PM.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Krystal Vallarta
Krystal Vallarta All Inclusive
Krystal Vallarta - All Inclusive Puerto Vallarta
Krystal Vallarta - All Inclusive All-inclusive property

Krystal Vallarta - All Inclusive Reviews

Reviews

6.6
Rating 10 - Excellent. 176 out of 684 reviews
Rating 8 - Good. 152 out of 684 reviews
Rating 6 - Okay. 141 out of 684 reviews
Rating 4 - Poor. 107 out of 684 reviews
Rating 2 - Terrible. 108 out of 684 reviews

7.4/10

Cleanliness

7.4/10

Staff & service

6.4/10

Amenities

6.4/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

4/10 Poor

Cynthia

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The food was terrible for the all inclusive
Stayed 3 nights in Nov 2024

10/10 Excellent

Juan Jose

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked that the staff was very friendly and made you feel welcomed. The food was great. The view from the room towards the ocean was cool! I really dont have any complaints.
Stayed 7 nights in Jan 2025

10/10 Excellent

Pablo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

nazir, Richmond

Stayed 7 nights in Dec 2024

10/10 Excellent

Terra Starr

Stayed 7 nights in Nov 2024

6/10 Okay

Jasmine

Travelled with family
Liked: Staff & service
The pool area was nice clean, beach area was beautiful. Service was really great! However, the place is under construction therefore the gym was not available which was not noted and was something we would have like to have available, also noisy due to the construction.
Stayed 6 nights in Dec 2024

4/10 Poor

Celina

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness
Disliked: Property conditions & facilities
Very limited and repetitive Food options. Advertised as Family-friendly including Playground and Child minding but the playground was torn down. Half the resort was under renovations with fully ongoing and noisy construction with no heads-up or warning of it online or on the website. Staff was friendly, houskeeping was very inconsistent (sometimes no towels, or proper cleaning) Wont be coming here again and wouldnt necessarily recommend.
Stayed 9 nights in Dec 2024

8/10 Good

Matthew James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Dec 2024

4/10 Poor

Mark

Liked: Cleanliness, staff & service, room comfort
Complained about no hot water and no o w did anyth
We never had any hot water for our shower - when we arrive, at night time or in the morning - mildly cold! There was no gym- and only had two buffets restaurants and snack bars! Way over priced for what we received! Disappointed to say the least !! Staff was courteous and kind the four pools were well maintained! The bar service was great - food was good! People friendly!
Stayed 1 night in Dec 2024

10/10 Excellent

Martin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Keep it up
Stayed 3 nights in Dec 2024

10/10 Excellent

Daniel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Los eventos que hacen en el hotel se me hizo una parte muuy interesante, Lo que no me gusto cuando llegamos al hotel no salio nadie a ayudar con las maletas
Stayed 2 nights in Nov 2024

2/10 Terrible

Iwona

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Very poor quality food. Public areas very dirty. No hair dryer in room.Closet storage not for 5-7 days.No mirror in the room to check the look.Beach furniture sticky and never been cleaned.Not recommend this hotel and it’s not 4 star for sure. It’s more like motel to me and should not be advertised as all inclusive.Very disappointed with reviews which are not honest and not true.
Stayed 7 nights in Nov 2024

10/10 Excellent

Hugo

Liked: Cleanliness, staff & service, property conditions & facilities
Super easy and friendly
Stayed 5 nights in Nov 2024

2/10 Terrible

Benjamin, riverside

Disliked: Property conditions & facilities
Stayed 7 nights in Nov 2024

10/10 Excellent

ERIC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quick over-nighter in PV
Only stayed one night otw to the airport to see some friends. Nice beach access and several pools. Food was as expected for a 3 star rated place. Very friendly service.
Stayed 1 night in Nov 2024

10/10 Excellent

Valeria

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Nov 2024

2/10 Terrible

MARIO

Disliked: Staff & service, property conditions & facilities, room comfort
Poot service
High rates, old facilities, no services around the pool and the beach. No respect for the pool guidelines.
Stayed 2 nights in Oct 2024

2/10 Terrible

Iliana

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
DO NOT STAY!!!!
I WILL NEVER STAY AT THIS HOTEL AGAIN. IT WAS THE RUN DOWN THE PICTURE ARE NOT
Stayed 1 night in Oct 2024

2/10 Terrible

Cristian

Travelled with group
Disliked: Amenities
TERRIBLE!! Nothing looked like in the pictures in Expedia. Property is very old and rundown. There is construction everywhere in the property. It was very hot in puerto Vallarta with extremely high humidity and the only functioning indoors restaurant had no air conditioning. Nothing in the gym worked. Food was mediocre at best. Tv in the room never worked and they never got it fixed. Ruined my vacation.
Stayed 8 nights in Oct 2024

2/10 Terrible

Latochia

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2024

4/10 Poor

Ashley

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 7 nights in Sep 2024

6/10 Okay

Nav

Liked: Cleanliness, room comfort
A mod level 3.5 star resort with good quality food.
Stayed 1 night in Sep 2024

8/10 Good

Alandra

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Me and my boyfriend stayed here for 5 days 4 nights. We got the deluxe sea room, which I have to start by saying had the most BEAUTIFUL view. The room itself had a large king sized bed, a TV with a few English Chanel’s, and a nice rainfall shower. The only downside was the sink didn’t properly drain so water and debree built up during our stay. The customer service at this resort is phenomenal. When you book with Expedia, they give you a separate wristband than the other guests, and prioritize your check in and check out so you don’t have to wait in line. And they even brought a dessert up to our room for no reason, it was delicious and very kind. The servers and bartenders were so kind to us as well. 10/10. The downside to the resort was the construction going on- but it wasn’t noisy. Luckily they had barriers so you couldn’t see it much. The food at the resort was mid. The fish and ceviche was really good, and the fruit was very fresh. they did some “western” style foods which were not my cup of tea. Fries were soggy. The pasta had a weird flavour too it- but I might just not be used to Mexican dairy products. But overall decent for the price 6/10. However me and my boyfriend came late to breakfast and the staff went out of their way to cook us FRESh breakfast if whatever we wanted. Best pancakes I’ve had. 10/10 The beach out front was lovely and so was the pool! Along with the guy who runs the pool activities was AMAZING to us and super friendly. 10/10
Stayed 4 nights in Sep 2024

10/10 Excellent

Reynaldo

Excellent
Stayed 2 nights in Jun 2024

8/10 Good

Steven

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was just right, due to, active construction on the property. However, all staff members were superb, especially at the food service areas. Also, walking outside the property is safe and plenty of restaurants nearby and a mall. It was a good stay.
Stayed 4 nights in Sep 2024